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NFTMO CONFERENCE 2010 Ursula Barrington
WATMOS COMMUNITY HOMES
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Registered providerSet up in 2002 by eight Walsall TMO’S
Transferred 1828 homes from Walsall council 2003.
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WATMOS has a fundamental commitment to Tenant Management.
We are committed to empowering Tenants and Residents to enable meaningful community control over services and estate regeneration.
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Delegated responsibility manage and maintain their individual estates via a management agreement
Responsible for employing their own staff
Responsible for managing budgets any surplus retained by the TMO.
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Eight TMO representativesFour independents
Overall group control rests with TMO’s.
Supportive partnership
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Executive Human resources Information Technology Finance Asset management Housing- quality assurance, performance
management , tenant scrutiny Administration
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Marketing and communicationLearning and development
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Executive overall strategic direction
regulatorylegal
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Asset managementplanned maintenance
void inspectionspost and pre inspection
surveying services
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Human Resourcespolices and procedures
advice and guidanceInformation Technology
systemsmaintenance
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Financeoverall group
external auditspolices and procedures
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Housinglegal
polices/procedureschanges in legislation
monitoring and assistanceco-ordination group managers
meetings
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quality assurance, performance management
tenant scrutinygroup tenant involvement
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Marketing and communicationoverall group strategyassistance guidance
Learning and developmentjoint funding post
governancesuccession
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Chairs groupTMO consultative committeeMentoringSharing good practicePartnership working- strategic objections