Download - News Mpark 1/2010
| JANUARY – APRIL 2010 | Volume 1/2010 |
The Official Newsletter Of The Metro Parking GroupK
DN
: PQ
/PP
15
05
(12
63
3)
Malaysia . Singapore . Brunei . Philippines . Indonesia . Hong Kong . India
“Majlis Pedoman” 2010 Metro Parking Group
Fun & Games, Staff Colum
Branches News and Activities
Events and Happenings
Branches News and Activities
Sports Club’s News, Audit, OSH and QCC News
Volume 1/2010 | PAGE 2
"When one door of happiness closes, another opens; but often we look so long at the closed door that we do not see the one which has opened for us."Helen Keller
AdvisorHalmi Jasmin
EditorIzani Izudin
Assistant EditorMohamad Fauzi SaadSiti Mastura Yaakub
Layout DesignMohamad Fauzi Saad
Production CommitteeZamri AdamAhmad Fiaza Abd ShukorSyed NasirRaymond Chew
Branch Contibutors
SINGAPORELinda Wong
PHILIPPINESNanette Gasper
BRUNEISiti Rosaliah Abdullah
INDONESIANadia MartakYuli Damayanti
HONG KONGGerry Ong
INDIAShasi Kumar Tirnatho
JOHOR BAHRURafidah Sumadi
KUANTANKamarul Mohd Noor
2 From The Editor3 Note From The Group Managing Director4 Cover Story – “Majlis Pedoman” Metro Parking Group 20105 Metro Parking Malaysia6 Metro Parking Malaysia7 Metro Parking Singapore & Hong Kong8 Event and Happenings9 Event and Happenings10 Metro Parking India11 Metro Parking India12 Sport Club’s News13 Safety & Health and Quality News14 Fun and Games15 New Staff, Transfer, Promotions, Marriage and Condolence
Table of Contents
Happy New Year 2010 to all dear readers of news@mpark!
As usual, we start a new year by wishing everyone to have a brighter and
prosperous year. We, at Metro Parking, will put our hands together to achieve
our common resolutions as set in the recent Group Pedoman Meeting held on 26th
January 2010 at The Eastin Hotel, Kuala Lumpur. The event is the main highlight
in this issue of news@mpark. The management urges all our teams to stay
together, in order to develop strength and to face any challenges ahead.
Other news pertaining to development, operations, staff activities and some light
reading materials are also included. Hope you will enjoy reading it.
Until we meet again.
The Editor
Izani Izudin
From The Editor
Quotes"Knowing is not enough; we must apply. Willing is not enough; we must do. "Johann Wolfgang Von Goethe
Volume 1/2010 | PAGE 3
My Dear Colleagues,
When I read newpapers in many countries that Ihave visited, there were always news andarticles on parking matters. Most of the times,they highlight problems and issues related toparking which includes illegal parking, exorbitantparking rates, poor car park condition,insufficient supply, poor connectivity with othertransport means, lack of enforcement,inefficient parking system, etc. Perhaps ourbusiness development and marketingdepartment should conduct a statistics surveyon the frequency of parking news in newspaper.The figure should be interesting!
However the more interesting part is how we turn the problems to businessopportunities. This is where Metro Parking should forward our solutions to allparking problems around us. Of course we have to be more creative than ourcompetitors and we must be seen as Champion in the industry. Quality controlcircle activities, customers feedback system and staff suggestion scheme whichhave been practiced in Metro Parking will definitely make us ahead of others.Who knows one day there will be no more parking problems highlighted innewspaper because ‘ we have served the motoring public better !’.
Halmi
Volume 1/2010 | PAGE 4
“The key to successful leadership is influence, not authority”. - Kenneth Blanchard
This year, the event was held at Eastin Hotel,
Kuala Lumpur on 26th January 2010.
Among the guests of honour were Chairman andmembers of the Board of Directors of MetroParking (M) Sdn Bhd, and the Regional Managersin Metro Parking Group.
The main agenda during the meeting waspresentation of the company’s and respectivedepartments to witness a performances. The staffwere given chances to request explanation fromthe management on issues that they thoughtdeemed necessary.
The meeting was participated by about 200 staff.It is the company's tradition to keep all staff wellinformed on company's performance and futureplans.
Volume 1/2010 | PAGE 5
The meeting was held on 25 February 2010 at Hotel Mutiara,
Johor Bahru and was attended by 100 staff.
Following Group Pedoman Meeting, every region is
encouraged to conduct their own staff meeting so that the
messages and resolutions can get across to all levels of the
organization.
"Your chances of success in any undertaking can always be measured by your belief in yourself."
Robert Collier
branches news and activities
On 17 January 2010 at Persada Convention Centre, Johor Bahru, 4 staff
of Metro Parking, Southern Region was involved in “Catur Bistari” National
competition as „Banker‟. They are Mohd Azhar Ahmad, Rafidah Sumadi,
Zanariah Borhan & Rafizan Mohamad.
Work Ethic Courses for new staff was held at 24th Floor, Admin
Building, Komtar , Johor Bahru on 28th Jan & 15th April 2010.
Volume 1/2010 | PAGE 6
branches news and activities
BOWLING TOURNAMENT
(CENTRAL REGION)
Human Resources Department organized a Bowling Tournament -
Trophy Group Managing Director of Metro Parking on 18th
April 2010, at Pin Junction @ Cineleisure.
The tournament was attended by all staffs from KL Office and HQ
office. There were eight groups competing for the cup this time
round.
Department of Human Resources is also pleased of the willingness
En Halmi Jasmin showed when he participated in the tournament.
"Risk more than others think is safe. Care more than others think is wise. Dream more than others think is practical. Expect more than others think is possible.“ Cadet Maxim
Plaza Larkin, Johor15/4/2010
New Car Park Contracts
Selesa Hotel Pasir Gudang, Johor1/1/2010
Puteri Specialist Hospital,Johor20/5/2010
Kompleks Maju Perak, Ipoh1/4/2010
BOWLING
TOURNAMENT
(Southern
REGION)
This tournament was held at
Angsana Bowl, Plaza Angsana
Johor Bahru on 17th April 2010.
About 13 groups with 52 members
participated in this games.
Volume 1/2010 | PAGE 7
branches news and activities
System UpgradingMarina Country Club car park system was upgraded from Cash Card to Semi –EPS in Apr 2010
Installation of Barrier Gate System at Singapore Zoological Garden.
Intranet
To facilitate better communication processes, Metro ParkingSingapore recently launched our very own Intranet.The Intranet is four-faceted, covering communication meansbetween site staff and office staff, information dissemination,tracking and monitoring of site staff attendance, and to providepaperless staff-leave applications via online forms.Staff are also able to submit their feedback to the managementteam directly and to expect escalation of senior management’sattention should the case not be resolved within a stipulatedtimeframe.
Feedback Management Program
As an effort to further delighting customers with our services, wehave developed a feedback management program to track andanalyze all valuable feedback provided by our customers who havevisited our carparks.With this active feedback system, troubleshooting of our softwareand hardware glitches becomes evidently more efficient, as themanagement team gets to receive all issues pertaining to systemfailure and lag sooner and will be able to respond to such issuesquickly.With this system, customers will be able to expect prompt servicesrendered and this will lead to higher customer satisfaction levels.
Our Head of Accounts, Mr. MizanIbrahim have been replaced by Mr.Gerry Ong after a year service inMetro Parking Hong Kong.
Metro Parking Hong Kong hasrelocated to the new office @Benson Tower, Kwun Tong on April19th, 2010.
Quote“Right is right, even if everyone is against it; and wrong is wrong, even if everyone is for it”. - William Penn
Development News
Volume 1/2010 | PAGE 8
events and happenings
CATUR BISTARI D’TV BOWLING TOURNAMENT
GROUP PEDOMAN 2010 PEDOMAN SOUTHERN REGION
Volume 1/2010 | PAGE 9
events and happenings
SPORT CLUB AGM AUTOPAY AT PUSAT BANDAR DAMANSARA
CARE & CLEAN
ETHIC COURSES
STAFF BIRTHDAY CELEBRATION
Volume 1/2010 | PAGE 10
branches news and activities
Metro Parking started its operation at MetroJunction Mall, located in Kalyan on Friday 23rd April2010. The parking area consists of 2 areas which areMLCP (600 bays) and open space parking. The mallwas inaugurated in April 2008 and has an area of750,000 ft² (about 70,000 m²). Metro Junction Mallis one of the biggest malls in Thane district.
Compliments
This year, the company had organized “The best employee
of the month” from January to March 2010
DEVELOPMENT NEWS
“Whenever you're in conflict with someone, there is one factor that can make the difference between damaging yourrelationship and deepening it. That factor is attitude.” William James
JANUARY
Volume 1/2010 | PAGE 11
branches news and activities
FEBRUARY
MARCH
"Everyone who gotto where they arehad to begin wherethey were.”
Richard Paul Evans
Volume 1/2010 | PAGE 12
sports club’s news
Metro Parking’s Sports and Recreation Club Southern Region
held their 9th Annual General Meeting on 12 February 2010 at
the Training Room, Admin Building and about 48 members
attended the meeting.
The purpose of the AGM was to brief the club’s members on
activities in 2010. The AGM also aim to elect new committee
members for 2010/2011 Session.
The meeting began with a video presentation of activities during
2009, presentation of activity reports, financial reports and
speech by general manager.
The new committee members are as follows:-
President
En Yusaini Md Yusof – Operation Manager
Vice President
En Mohammad Shakib Idrus – Operation & Admin Manager
Secretary
Puan Rafidah Sumadi – Executive HR and Admin
Treasurer
En Saiful Azali Md Sulong – Accounts and Finance Manager
Members :-
En Azizul Ahmad - Supervisor
Pn Zaharah Abu Talib – Area Supervisor
Pn Siti Zaliha Ismail – Sr Supervisor
Pn Noraisah Ab Latib – Sr Clerk
En. Mohd Nazri Mohd Noor – Sr Supervisor
January
Mr Justin Zhang
Mr Lee Ai Hua
Ms Noorwidawati Binte Mohamed Ali
Ms Olive Yeo
February
Ms Latifah Binte Minhat
Ms Helen Ow Yong
Ms Salbiah Bte Osney
Mr Alvin Poh
Ms Begum D/O Mohamed Mohideen
March
Ms Alinah Bte Haji Sarkawi
Ms Judy Chua
Ms Nurseriwani Binte Arman
April
Ms Marpu’ah Binte Siniwi
Mr Abdullah Bin Omar Ab Dat
Ms He XiaoQin
Ms Yu SiYa
Singapore
BIRTHDAYS
Celebration
India
BIRTHDAYS
Celebration
Southern Region
AGM of Sports Club,
Johor Bahru
MP India organizes birthday party under MP sports club and best
employee for every month.
This event was held on 26th March 2010 at CSO, Persada Convention Centre
to celebrate those who were born between Jan-March
Johor Bharu
BIRTHDAYS
Celebration
"Make your life a masterpiece; imagine no limitations onwhat you can be, have or do.“Brian Tracy
Volume 1/2010 | PAGE 13
safety & health, audit and quality news
Care & Clean
This Program was held at Jalan Dato‟ Syed Mohd
Mufti, Johor Bahru car park from 8.30 am to 12.30 pm.
About 25 staff give full commitment. Light refreshments
and a lucky draw KFC coupon also provided to
employees who are involved.
From the audit manager...
THE NEW FRAUD DETECTIVES
Auditor firmly believe that regardless of the level of fraud related technical knowledge internal auditors may have acquired through professional training, what matters
most is their professional experience. As such internal audit departments need to have a clear strategy as to the distinct roles investigator and auditors play in the
corporate governance structure.
Any attempts to merge investigator and internal auditor roles into an “audigator” profile would not only be very costly but also would not yield the expect results as
both profession required different skill sets and experience. A great deal of value will be added to the organizations if internal auditor‟s capacity for fraud prevention is
enhanced through continuous fraud related professional training.
Criminal vehicle theft
prevention campaign
On 4 May 2010 (Tuesday) City Landmark Management to Bit Police
Complex Opening in Kulim Landmark Central, Kulim, Kedah,
Malaysia. Guest who was present at the opening day of the Complex
Manager Central Landmark Mr. Cheah Kheng Mun and the Chief
Guest of Honour Kulim District Police Supt Ghuzlan Bin Haji Salleh
and Police IPD Kulim for success together in the Opening Ceremony
of Police Bit Kulim Complex Landmark Central. Opening begins at
11:00 am to 12:30 noon. Metro Parking has made a sponsorship of 3
signs to the Police.
HYPERTENSIONHypertension or high blood pressure is commonly
associated with the narrowing of the arteries, which
causes blood to be pumped with excessive force
against the vessel walls. When blood pressure
remains high over time, and is not properly managed,
it will lead to life-threatening illness.
MANUAL VS AUTOPAY
Starting April 2010, the car park at Damansara Town Centre, Kuala Lumpur was
fully upgraded from 'pay at exit' system to an 'autopay' and 'central payment'
system.
This has enhanced the image and value of a historic landmark which houses many
government bodies.
Being one of our most prominent and busiest car parks, it has also critically reduced
the congestion at peak hours much to the satisfaction of our parkers.
“The greatest
barrier to
success is the
fear of failure.”
Sven Goran
Eriksson
Volume 1/2010 | PAGE 14
fun and games
Find the words in the list hidden in the puzzle grid below.
Find a Word Puzzle with Computer ThemeFind the following words, the remaining 11 letters will spell
out another computer word. Digg, Crash, Earth, Ebay, Gamer,
Geek, Irc Chat, Lmao, Meh, My Space, Nerd, Noob, Picable,
Ping, Proxy, Pwned, Reddit, Runescape, Spam, Tweet, Uber,
Wow.
"Put yourself in a state of mind where you say to yourself, "Here is an opportunity for you to celebrate like never
before, my own power, my own ability to get myself to do whatever is necessary.“
Anthony Robbins
Volume 1/2010 | PAGE 15
new staff, transfer, promotions, marriage and condolence
PROMOTIONS
Adi Ridzuan Zarudin
Cashier to Assistant Supervisor, Pasir Gudang effective 26 March ,2010
Shahrol Azwa Daud
Cashier to Assistant Supervisor , Menara Ansar effective 1 March 2010
Musta’en Ahdi
Assistant Supervisor toSupervisor, Menara Ansar effective 1 Marc h2010
Saiful Azali Md Sulong
Accountant to Finance & Accounts Manager effective 1 Jan uary 2010.
Staff Name DesignationMs Kartina Binte Mohd Yam Customer Service
Officer
Mr Mohamed Bin Abdul Rahim Customer Service
Officer
Ms Nabisa Beevi Binte Abdul
Rahim
Customer Service
Officer
Ms Nazlydawati Binte Abu Bakar Customer Service
Officer
Ms Siti Zuhailah Bte Mohamed
Lazim
Customer Service
Officer
Ms Nurseriwani Binte Arman Customer Service
Officer
Ms Umagaithri D/O Subramaniam Senior Customer
Service Officer
Staff Name DesignationMr Yeong Weng Seong Finance & Account Manager
(Group)
Mr Hamidun bin Zakaria Dispatch cum Administration
Clerk
Mr Mohamad Fazlin bin
Yahya
Internal Audit Executive
Mr Mohd Razifin bin
Mohd Ta’am
Assistant Executive –
Receivable & Credit Control
Mr Mohd Ridzwan bin
Haji Osali
Assistant Executive –
Receivable & Credit Control
Mr Mohd Rohaidi bin
Hasan
Assistant Executive –
Administration & IT
Mr Mohd Zamani bin Ab
Rahman
Assistant Executive –
Receivable & Credit Control
Ms Nur Hayati binti
Sugiono
Receptionist cum HR Assistant
Mr Ridzwan bin Abd
Razak
Dispatch cum Administration
Clerk
Mr Shamsul Fidri bin
Abu Talil
Driver
Mohd Muzlee Bin
Morad
Asst Executive, Accounts (JB)
Madam Raja Azatul Akmaniza binti Raja
Jaaffar (KL Office) new born daughter named
Puteri Irdina Karmila Binti Kamalrudin on
28/1/2010
Khairul Aznizam Bin Khairuddin (HQ) new
born daughter named Nur Arissa Binti
Khairul Aznizam on 29/4/2010
Madam Norlina Jaafar (Cashier Larkin) new
born daughter on 12th January 2010.
Staff Name DesignationMs. Ashwini Gokhe HR & Admin Clerk
NEW STAFF
Our heart felt condolence also to those who have losttheir beloved one recently:
Husband of Pn Paridah Sahbit Khan(Cashier Larkin), Allahyarham Balaya @Balaia Bin Talibon 24th January 2010.
Al-Fatihah…
1. Ahmad Fadley Hassan , Cashier Mutiara, JB on 7th March 2010
2. Mohamad Sharul Azuan Johari, Cashier Persada JB on 20th
March ,2010
3. Mohd Nazri Mat Nor, Supervisor Mutiara JB on 21st March ,2010
Volume 3/2009 | PAGE 16