New Build Car Park GuidelinesforCarParkDesigners,operatorsandowners
Contents
Chapter Page
1. PrinciplesofDesigningasaferCarPark...........................................................................................................................................................................03
2. BoundariesandPerimeters..................................................................................................................................................................................................................04
3. Lighting...............................................................................................................................................................................................................................................................................05
4. ManagementPractice...................................................................................................................................................................................................................................06
5. ParkingAreasorDecks..............................................................................................................................................................................................................................07
6. VehicularAccess....................................................................................................................................................................................................................................................09
7. PedestrianAccess...............................................................................................................................................................................................................................................10
8. signage................................................................................................................................................................................................................................................................................11
9. surveillanceandCCtV..............................................................................................................................................................................................................................12
10. Landscaping..................................................................................................................................................................................................................................................................13
11. operatorRequirements...........................................................................................................................................................................................................................14
12. ContactInformation.......................................................................................................................................................................................................................................15
Glossaryofterms...............................................................................................................................................................................................................................................................16
termsandConditions..................................................................................................................................................................................................................................................18
*AlltheimagesusedinthisbrochurearefromcarparksthathavebeenmembersofthesaferParkingscheme.2
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1.PRInCIPLesofDesIGnInGAsAfeRCARPARk
everynewparkingfacilityisdifferentintermsoflocale,designandusage.thedesignofanewfacilitycanneverbeprescriptive-multi-storeydevelopmentsinacitycentrewillhavedifferentsecurityrequirementsfromaruralsurfacelevelcarpark.
thereisn’taone-fits-alldesignforasafercarpark.whatwecanprovideisbestpracticeguidancetodesigners,ownersandoperatorsonthedesignandincorporationofphysicalsecurityfeaturesthatwillestablishandmaintainasafeandnon-threateningparkingenvironment.
Beforeyouevenstartthedesignofanewcarpark,thebestpracticaladviceontherequirementsforyourcarparktomeetParkMark®awardstandardswillcomefromyourlocalpoliceservice.
theBritishParkingAssociationhasdevelopmentmanagersineachregionoftheukandnorthernIreland.theircontactnumberscanbefoundatthebackofthisdocument.
YoushouldcontactyoursaferParkingschemedevelopmentmanagerattheearliestavailableopportunity,preferablyatthepre-planningstage.theywillputyouincontactwithyourlocalPoliceArchitecturalLiaisonofficer(ALo)orCrimePreventionDesignAdvisor(CPDA)withspecialistknowledgeofthelocalareawhocanadviseonthepotentialrisksofcrimebeingcommittedinyourcarparkandwhatphysicalsecuritymeasuresneedtobetakentoachievetheParkMark®awardstandard.
DesignersmustalsobefamiliarwiththeobligationsofownersandoperatorsundertheHealth&safetyatworkAct,asamendedbysIno.2174/2002concerningthe‘stabilityandsolidity’ofemploymentpremises.AcarparkalsohastocomplywiththeoccupiersLiabilityAct1957andbesafeforpersonsenteringthepremises–lawfullyofotherwise.
IfanownerandoperatorwishtoachievetheParkMark® saferParkingAward,theywillhavetoconfirmthattheyhavemettheselegalobligations.
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SAFER PARKING SCHEME
2.BounDARIesAnDPeRIMeteRs
forallparkingfacilities,theperimetershouldhaveaclearlydefinedboundary,whichidentifiesitasaprivatearea.Itmaybenecessarytoincludefeatureswhichwillprohibiteasyaccesstoandremovalofavehiclefromtheparkingfacility.Cleardemarcationshouldbeprovidedtoencouragedriversandpedestrianstouseonlydesignatedroutes.Boundariesshouldofferadeterrenttooffenders,andtheycantakeanumberofdifferentforms,dependentonthedegreeofperceivedrisk.thisshouldbediscussedwithyourALoorCPDA.Preventativefeaturesinclude:
• Hedgesordenseshrubbery
• walls,highorlowretaining
• fencingorrailings
• Barriers
• Bollards
• Grassvergeofsuitablegradient,e.g.bunds,moundsetc
• flowerbedsorrockery
• Moatsorditches
• otherbuildings
• naturalfeatures,e.g.river,trees
• symbolicBarriers
Multi-storeycarparksnormallyhaveastructuralfacadeformedbythephysicalexternalconstructionofthefacility.Designersshouldconsiderthepotentialsecuritymeasuresofferedbythisbarriertothecarpark.
whendecidingwhichtypeofboundarytouse,referenceshouldbemadetothesurveillancesectionbelowforadviceonthetypeandheightoftheboundary,toensurethatitdoesnotreduceanyopportunityfornaturalsurveillance.Barriersaretheretodirectusersthroughsafeandlegitimateaccessandegresspointswhilstreducingtheeaseofmovementforpotentialoffenders.
Intheeventthatadditionalaccesstotheparkingfacilityisrequired,forexampleutilityservicesorcommercialdeliveryanddispatchareas,designersmustlooktocontrolthisaccessbyincorporatingfeaturessuchasrollershutters,barriergatesorgrilles.
AnysystemsinstalledmustmeettherequirementsofLossPreventionstandard1175Grade2.Lockingmechanismsusedongatesmustberobust,wellprotected,incorporatecylindersofferingahighlevelofsecuritywithoutprovidinganaidetoclimbing.Allsystemsmustmeettheemergencyservicesrequirementsforaccess.
wherethereisopenaccessatgroundfloorlevel,itisimportanttoincorporatemeasurestosecuretheperimeteroftheparkingfacilitytotryandpreventunauthorisedentry.Multi-storeycarparkslocatednearorinhospitalswithmentalcareunitsorwithinalocationknownbythelocalPoliceassessorasafrequentedsiteforsuicidebyjumping,additionalsitespecificphysicalsecuritysuchashighwalls,fencingorotherformofanti-climbingtreatmentmayberequired.thispotentialshouldbediscussedandagreedwithyourlocalspecialistALo/CPDAattheearliestavailableopportunity.
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3.LIGHtInG
thewayinwhichtheinteriorand/orexteriorofanyfacilityislithasamajorimpactoncrime.Increasedlightinglevelsindarkareascanreducethepublic’sfearofcrimeandreducetheopportunityforanoffendertocommitacrime.Anevenspreadoflightavoidingshadowsandplaysanimportantroleinprovidingsafetyinparkingfacilities.
It is important to note that painting roofs and walls white or using polished concrete finishes can dramatically reduce the number of luminaires required, thereby reducing both the carbon footprint and long term management costs.
Mandatory Requirements
ItisarequirementthatanylightinginnewbuildsitescomplywithBritishstandard5489-1:2003andBsen12464-1:2002,andforemergencylightingtopedestrianareastocomplywithBs5266-1.operatorsandownersapplyingtothesaferParkingschemearerequiredtoprovideacertificateofcomplianceissuedbytheinstallerorasuitablyqualifiedbody.
How to use Lighting
whendesigninglightingschemes,itisnotalwaysthecasethatmoreisbetter.wallsandceilingsmusthavelightcolourfinishestomaximisetheeffectivenessofthelightingasthiswillreducetheluminariesrequiredtoachieveanacceptablelightlevel.
Anyartificialilluminationusedshould,wheneverpossible,beevenandconsistent,reduceshadowstoaminimumandprovidehighcolourrecognition,e.g.metalhalide.thistypeoflightingensuresthebestqualityofCCtVfootage,ifinstalledatthefacility.
Careshouldbetakentoensurethatthecorrectluminariesareincorporatedwithinthelightingschemetoreducethecontributiontolightpollution.
Reduced Lighting
Incertaincircumstancesareducedleveloflightingmaybeacceptable.YourALoorCPDAwilladvise.Potentialexceptionsmayinclude:
• Areasoftheparkingfacilitywherecustomersdonothaveaccess,e.g.blockorvaletparking
• Lightinginparkingfacilitiesoutsidenormaloperatinghours(suchasoperatingasaferparkingschemeareaduringlimitedhoursoronaseasonalbasis)
• AdditionallightingoutsidetheparkingareanotcoveredbytherequirementsofBs5489
• Certainrurallocationswhereitmaynotbepossibleordesirableduetoissueswithlightpollution
Protecting Your Investment
Cables,fixturesandwiringservingthelightingsystemshouldbeprotectedfromaccidentaldamageorcriminalattacks.Vulnerableserviceboxesshouldbesecuredtoresistattackand,wherepossible,positionedwheretheyareclearlyvisible.
thepositionoflightingcolumnsshouldnotassistunauthorisedaccessintotheparkingfacility,e.g.usedasaclimbingaid.
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4.MAnAGeMentPRACtICe
MeetingthestandardsforParkMark®saferparkingawardisnotjustaboutthephysicalstructureandinstallations.operatorsandownershavetodemonstratethefacilitiesarewellmanagedandmaintained.
whenlookingattheinitialplans,designersmustensurethatmembersofoperationalstaffareeasilycontactableandreadilyavailabletocustomersduringoperatinghours.Appropriatemeasuresshouldbeincorporatedintoacarparktoensurehighlevelsofcustomerservice.thesecaninclude:
• Directdialtelephonesorpublictelephones
• Identifiablestaffcontactaccommodationonsite
• staffkiosks
• Audio/visualtwo-wayintercoms(possiblyprovidedatpaymentstations)
• PanicalarmscoveredbyCCtVsurveillanceandconstantlymonitoredbystaff
thetypeandscaleofserviceprovidedwillbedependentuponanumberoffactors,includingriskanalysis,size,structureandlocation,andadviceshouldbesoughtfromyourALoorCDPA.
Anti-vandalism
somefacilitiesmayrequirefurtheranti-vandalismmeasures,dependingonlocale.Vulnerableareasoftheparkingfacilityshouldbetreatedwithanti-graffiticoatings,texturedsurfacefinishesorhighlypatternedsurfacetreatmentswhichareeasytoclean.Ifmasonryisuseditmusthavetheappropriatecoating.Climbingplantscanalsolimittheeffectofvandalism.
thequickremovalofgraffitiisanimportantmanagementfunctionandwillhelpdeterfurtherincidents.
However, care should be taken to avoid repeated over-painting of graffiti. This is because should a fire take place it is possible that one of the over-painted levels of paint will burn faster than the top level, causing pockets of explosive gas which in turn can cause ‘back-draft’ style flash fires.
Life-care Plans
theowneroroperatorofanycarparkingfacilityhasadutyunderlawtoprovideandmaintaintheminsuchamannerthatitdoesnotendangerpersonswhilstinuse-thismayincludeemployees,maintenanceworkers,visitors(lawfulorotherwise)andchildren.therearenoexceptions,andfailuretocomplywiththelegalobligationsmaygiverisetoprosecution.thelawinthisareaiscomplexandadviceshouldbetakenonbestpractice.
Ifacarparkstructureisleftunchecked,orhasreducedlevelsofsafety,problemscaneasilyoccur.thiscanbeavoidedbyadoptingaLife-careplan,whichisastrategicandmanagedapproachtotheinspection,maintenanceandmanagementofparkingstructures.
ItisalsoarequirementtoconfirmthataLife-carePlanexistswhereappropriatewhenconsideringenteringaparkingfacilityintothesaferParkingscheme.
fulldetailsoflifecareplansforparkingstructuresmaybeobtainedfromyourlocaldevelopmentmanageruponrequest.
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5.PARkInGAReAsoRDeCks
themaindesignprinciplesofthelayoutofparkingareasanddecksaretoaidsurveillanceandthesmoothpassageoftrafficandensurecustomerandstaffsafety.
wherecommunalcarparkingareasarenecessarytheyshouldbeinsmallgroups,closeandadjacenttohomesandmustbewithinviewoftheactiveroomswithinthesehomes.
Private residential Underground Car Parks
everyeffortmustbemadetopreventunauthorisedaccessintothecarpark.thereforeanaccesscontrolsystemmustbeappliedtoallpedestrianandvehicularentrances.
Inwardopeningautomaticgatesorrollergrillesmustbelocatedatthebuildinglineoratthetopoframpstoavoidthecreationofarecess.theymustbecapableofbeingoperatedremotelybythedriverwhilstsittinginthevehicle.theoperation,speedofthegatesorshuttersshallbeasquickaspossibletoavoidtailgatingbyothervehicles.thiswillalloweasyaccessbyadisableddriver,andwillnormallysatisytherequirementsoftheHighwaysDepartmentwhoundernormalcircumstancesdonotpermitvehicletoobstructthepedestrianfootwaywhilstthedriverisunlockingagate.
AutomaticrollershuttersmustbecertificatedtoLPs1175sR2orwCL2BR2.
Anyinternaldoorthatgivesaccesstotheresidentialfloorsmusthaveanaccesscontrolsystem.However,thiswillbesubjecttorequirementsformeansofescape.
Inlargerdevelopmentsclosedcircuittelevisionmayberequired.If a CCTV system is installed it must include a digital recorder (DVR) that allows for the images to be downloaded along with the appropriate software to enable them to be viewed on another system. The digital recorder must be kept in a secure office, ideally separate to that of the CCTV system. It is strongly recommended that if there is no on-site management, a network enabled digital recorder is used. This will permit off-site review and download as appropriate by the managing agents.
DevelopersareremindedthatifimagesofpublicspacearevisibleandrecordedthentheremaybealegalresponsibilitytoregistertheschemewiththeInformationCommissioner.suchasystemwouldonlybepracticalifthereisaplannedmanagementserviceforthedevelopmentand must comply with the CCTV Code of Practice issued by the Information Commissioner.
The Layout
• structureswithinthefacilityshouldnotrestrictsurveillanceopportunitiesorcreaterecesses.supportpillarsinnewcarparksshouldbedesignedandpositionedtoprovidemaximumuninterruptednaturalsurveillanceandbeofasizewhereitisdifficulttohidebehindthem.
• whereparkingfacilitiesarebuiltonhalflevelsormezzaninefloors,accessbetweentheseareasshouldberestricted,butstillenablesurveillancebyusinggrillsormesh.similarly,anyinformalentranceviaexternalwallopeningsshouldbepreventedbytheincorporationofsuitablegrilles,barsorglazingmaterials.thisisparticularlyimportantonthegroundlevelandlowerfloors
• Parkingspacesshouldbearranged,wherepossible,instraightrowstoaidsurveillanceandavoidblindspots
• Itisadvisabletoensureaccessrampshaveroughorunevensurfacetreatmentstodeterthetemptationforskateboardingandrollerblading
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Traffic Movement
• facilitiesshould,whereverpossible,incorporatetheone-waycirculatorymovementoftrafficaroundtheparkingareas.Cleardirectionalarrowsorsignagemustbevisibletoavoidconfusion,andcontra-flowlanes,wherevehiclesaredrivenontherighthandsideofalane,shouldbeavoided
• speedrestrictorsshouldbeinstalledwhereverthereisapotentialriskofinjurytomembersofthepublicorstaff
• Pedestrianroutesshouldbeclearlydefinedandwhereverpossiblesegregatedfromvehicleroutes.
Payment Machines
Paymentmachinesormetersshouldbepositionedinthebusiestareasoftheparkingfacilityandbewellilluminated.Carefulconsiderationshouldsimilarilybegiventotheplacementoffoodordrinkvendingmachineswhicharealsovulnerableandcouldprovideexcuseforunnecessaryloitering.
Motorcycles or Bicycles
whereparkingareasarespecificallyprovidedformotorcycles,softsurfacessuchastarmacmustbeavoidedastheywillnotsupporttheweightofamotorcycleorscooter.Secure anchor points should ideally be provided so as to prevent attack using implements such as hammers or power operated tools.
theanchorpointsshouldbeabletoresisthandorportable-poweredtoolsandhighenoughtobereadilyvisibleandsecure.Productssoldbysoldsecure,theLossPreventionCertificationBoardorthatchamaretestedtohighstandardsandwillensurethatanylock,chain,padlockorlooppassedaroundthecyclecannotbeeasilyremoved.
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6.VeHICuLARACCess
themainrulefornewcarparksisthatvehicularaccessandexitroutesshouldbekepttoaminimum.
Control the Traffic
Ideallyboththeentryandexitroutesshouldbeinverycloseproximity.I.e.separatebutadjacentlanes.onlargeinstallationsmorethanonepointofentryandexitmayberequired,butwherepossibleshouldremainadjacentinordertoeffectivelymaintaincontroloverthelocations.
wherepossibleallroutesshouldincorporateadegreeofcontrol-thiswillvarydependentuponthelocation,thetypeofparkingfacilityandmanagementpractices.
Controllingthemovementofvehicularroutescanbeachievedbyanumberofmethodsincludingbarrieraccess,flowplates,staffedcontrolpointsandCCtV.
featuressuchasnarrowedentrancesorheightrestrictorsmaybeincludedwhereitisnecessarytocontrolwhichvehiclesarepermittedwithinaparkingfacility.Ifheightrestrictorsarefittedtheymustbeabletobeopenedorremovedtoallowaccessforemergencyormaintenancevehicles.
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7.PeDestRIAnACCess
Pedestrianaccess,aswithvehicles,isbasedonthesameprinciple-entranceandexitroutesshouldbekepttoaminimum.
thelocationofpedestrianaccessandexitroutesshouldbedesignedsothatpeoplewhohavenolegitimatereasontobeinaparkingfacilityareinhibitedfromuncontrolledorunobservedaccesstoasite.Additionallythesitesshouldbedesigned,whereverpossible,tomaximisebothformalandpassivesurveillanceandcompletelyremoverecessedareas.
Lifts
Ifliftsarebeinginstalledyoushouldconsiderthefollowingfeatures:
• Avisionpanelshouldbeinstalledintotheliftlobbiesanddoorstoallowsurveillancetoandfromthelandings
• Vandal-resistantbuttonsandpanelsarerequiredwithanalarmbutton,connectedviaalinktoaremotemonitoringpoint,toenablehands-freevoicecommunication
• thefittingofglazeddoorsandmirroredinteriorsintotheliftcarscanenhancecustomervisibility
• Landingsshouldnotbeaccessedvialongpassagewaysandlifts,ideally,shouldopenontotheleveloftheparkingfacility.Duetostatutoryrequirements,e.g.fireregulations,alobbyshouldseparatetheliftsfromtheparkingareas.Inthisinstanceawell-illuminatedandunobstructedlandingareamustbeprovided.
• Asafetyrail,controlbarrierorothersafetyprovisionshouldbeprovidedatthepointofentryontotheparkingareatoensurepedestriansandvehiclesdonotcollide
• Intheeventofapowerfailure,asuitablebackupfacilityshouldbeavailabletoassistanypersonstrapped
Stairways
• wherepossible,incorporatesee-throughbalustradesallowinggoodvisibilityonapproachtoandfromlandingareas
• Glazedstairwellandlandingopeningsfacingexternalareasprovideenhancednaturallightandsurveillance.wherethisisnotpossible,vandal-resistantmirrors
installedatstairturnscanprovideasimilarlevelofsurveillance
• Ifstairwaysareontheexternalfaceofthebuilding,incorporatemaximumareasofglazingtopermitsurveillanceinternallyandexternally
Underground Car Parks
thesetypesofparkingstructurecanpresentdifferentsecurityissueswithregardstothepedestrianmeansofescapeandaccessintoandoutofthecarpark.
thisisofparticularconcernwheremultipleresidentialblocksoracombinationofresidentialandcommercialpremisessharethesameundergroundfacility.
forobviousreasons,anyemergencyexitroutesfromthecarparktogroundlevelcannotbetotallysecuredfromtheinside.therefore,itisimportanttoensurethattheydonotleaddirectlyintoanyofthebuildings/blocks.Itispreferablethattheyeitherleaddirectlyoutsideorintoanaccesscontrolledlobby,whereescapecanbemadeoutside,butfurtheraccessintothebuildingwouldrequiretheindividualtopassthroughanotheraccesscontrolleddoor.Itmaybeappropriateinsomesharedcommercial/residentialundergroundcarparkstoprovidephysicalseparationbetweenthetwodistinctareas.Ideally,separateentrances/exitswouldbethebestsolutionalthoughinsomelocationsthereisonlyspaceforoneentrance/exitwhichbydefaulthastobethepublicone.nevertheless,asecondaccesspointcouldbelocatedwithinthecarparkprovidingseparateaccesstotheresidentialproperties.
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8.sIGnAGe
Anysignagewithintheparkingfacilitymustbeclearlyvisibleandusedtocontrol,warnorinstructcustomers.Ideally,signsshouldbesitedsothatinformationisvisiblefromallpartsoftheparkingfacility,butwithoutobscuringCCtV,viewsornaturalsurveillance.examplesmayincludedefiningentryandexitroutes,onewaylanedirectionsandlocationsofpaystationsandhelppoints.
Consider using pictorial/pictographic signage and the use of colour coding to denote levels and areas, as well as numbering/letters. Colour coding can also be incorporated into any maps/diagrams of the car park.
Designerswillneedtoestablishfromtheowneroroperatorwhattheoperatingrequirementsareforthefacilityandallowforthefollowingadditionalsignage:
• DetailsoftheParkMark®saferParkingAwardandwhatperioditcoversi.e.aretheretime,dateorseasonalconstraints.thisshouldbelocatednearthevehicleentrance
• nameofparkingfacilityandowneroroperator.thisshouldbelocatednearthevehicleentrance
• Parkingfacilityoperationalhours.thisshouldbelocatednearthevehicleentrance
• Detailsoftheowneroroperatorandhowtocontactthem
• AcopyoftheowneroroperatortermsandConditions
• Clearinformationonthechargesapplicableandwheretopay.thisshouldbelocatednearthevehicleentranceandatpaymentmachinesormeters
• Clearandvisiblesignagemustbeprovidedtoidentifyentrances,exits,lifts,stairwells,paymentmachinesormetersandparkinglevelsandzones
• thelocationsofanycustomerservicehelppoints
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9.suRVeILLAnCe&CCtV
naturalsurveillanceisthemosteffectiveformofsurveillance,butwherethiscannotbeachievedCCtVorothermeasures,suchasmirrors,shouldbeconsidered.Inanewparkingfacility,thereistheopportunitythroughdesigntonegateareasofconcealmentor,attheveryleast,severelyrestrictthem.
theremaybeasitespecificrequestmadebytheCPDA/ALoforCCtVcameras,whichshouldcoverthevehicleandpedestrianentrancesandexits,aswellasanyhelppointsandpaystationspresent.
whenusingCCtV,suitablemanagementpoliciesmustbeinplacetoensurethatthesystemiscompliantwiththerequirementsoftheDataProtectionAct1998.
wherenecessary,camerasvulnerabletodamageshouldbeprotectedfromattack,suchasfittingofasuitablevandal-resistanthousing.
AllsuchCCtVsystemswouldbeexpectedtoincludeanappropriatedigitalrecordingsystem(DVR)generallyenabledtostoreimagesfromthecamerasatanagreedframerateandevidentialstandard.
Asageneralguidethefollowingissuesshouldbeconsidered:
• CCtVcamerasshouldbecapableofprovidingimagesfromwhichthepersonshowncanbeidentified
• AllpedestrianandvehicleaccesspointsshouldbefittedwithsuchCCtVcameras
• AllliftsshouldbefittedwithsuchCCtVcameras
• otherknowncrimegeneratingareas(suchasbicycleormotorcycleparkingareas)shouldbefittedwithsuchCCtVcameras
Vehicle Entrance and Exits
staticCamerasshouldbepositionedtoensurethat:
• uponentrythefrontofthevehicleisviewedwherepossible
• theregistrationplateiseasilyreadablewhenthevehicleisstationaryatthebarrierandaviewofthefrontseatoccupantsisavailable
• therecordedimageofthevehicleregistrationnumberisnotobscuredbydate,timeand/orrecordingmode
• uponexit,theImagesofthevehicleregistrationnumberrecordedarenotobscuredbytheflowoftraffic
Pedestrian Entrances and Exits
Camerasinstalledonpedestrianentrancesandexitsshouldcomplywiththefollowing:
• Provideclearfacialrecognitionforevidentialpurposes
entrancesandentrancesshouldalwaysbekepttoaminimumIftherearetoomanypedestrianentrancesorotherareasofaccesstocoverwithoutlargeinstallations,designersshouldconsiderthefollowingoptions:
• Installingcamerasatgroundfloorliftlobbies,stairwellsandramps,offersbetterprotectiontotheupperlevels
• fittinggrilles/barrierstocreatenaturalchokepointssothatpedestrianscanbechannelledpastaparticularcamera
ContactyoulocalpoliceALo/CPDAandsaferParkingAward‘ParkMark’assessorforfurtheradviceregardingCCtVandthenecessityforanoperationalRequirement(seewww.nactso.gov.uk)
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10.LAnDsCAPInG
Ifthecarparkowneroroperatorhascontroloftheadjacentlandorbuildings,anylandscapingnexttoandonaparkingfacilityshouldnotrestrictsurveillanceopportunitiesorprovideareasofconcealment.
Densepricklyshrubsandthornhedgesmaybeusedtophysicallyreinforceboundaries,however,maintenanceofalllandscaping,includingthatonpedestrianaccessroutes,shouldbemaintainedtoensurehedgesandbushesdonotexceedonemetre,andtreesshouldbeprunedofanybranchesbelow2.5metres.sightlinesshouldneverbeobscured.
wherenewplantingisundertakencareshouldbetakentoselectshrubsthathavelownaturalgrowthcharacteristics.
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11.oPeRAtoRsRequIReMents-stAffPResenCeoRPAtRoLs
whenplanninganewcarpark,designersshouldconsiderhowoperationalsecuritymeasureswillbecarriedout.
Anypatrolsofacarparkshouldberandom,covervulnerableareasofthesiteandprovideahighlyconsistentandvisiblepresence.Designersshouldconsiderelectronicdevicesthatcanbeutilisedtomaintainpatrollingstandards,ifthismethodisemployed,thereneedstobeasufficientnumberofcheckpointsinstalledtoensurethatallnecessaryareasoftheparkingfacilityareregularlypatrolled.
whereamemberofstaffispermanentlylocatedataparkingfacilityduringoperationalhours,bethisinakioskorofficearea,personalsafety,andthatofequipment,mustbeapriority,particularlyifcashisheldonsite.
Asaminimum,personnelmustbeabletosecuretheirimmediateareaofoperationthroughrobustdoorsandlocks,andtheymustalsohavethemeanstosummonassistance...thiscanbebyaudiblealarm,telephoneorradioandCCtVsystemsmaybeanecessarymeansofprotectingstaffandaccommodation.
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12.sAfeRPARkInGsCHeMe
tofindoutmoreinformationaboutthesaferParkingschemeandtospeaktoyourRegionalDevelopmentManager:
telephone:01444447300
email:[email protected]
website:www.saferparking.com
tolocateyournearestArchitecturalLiaisonofficerorCrimePreventionDesignAdvisor,visit: www.securedbydesign.com/forces/index.aspx
References
toconfirmdetailsofthelatestlegislationandregulationsorchecksupplierinformation,pleaserefertothefollowingwebsites:
Health and Safety at Work Act 1974 www.hse.gov.uk
Occupiers Liability Act 1957 www.statutelaw.gov.uk
Data Protection Act www.dh.gov.uk/en/Publicationsandstatistics/Legislation/Actsandbills/DH_4015584
British Standards www.bsonline.bsi-global.com/server/index.jsp
Loss Prevention Standards www.redbooklive.com
Sold Secure www.soldsecure.com
Thatcham www.thatcham.org
Deister www.deister.co.uk
At Long Stay parking facilities such as airports, train stations, etc additional security measures should be considered to meet the potential increased risk and guidance should be sought from your local Police accredited assessor at the earliest available opportunity.
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GLossARYofteRMs
ACPO Association of Chief Police Officers for England, Wales & Northern IrelandThe Association of Chief Police Officers (ACPO) was set up over 50 years ago so that work in developing policing policies could be undertaken in one place, on behalf of the Service as a whole, rather than in 44 forces separately.
ACPOS Association of Chief Police Officers for ScotlandThe Association of Chief Police Officers for Scotland (ACPOS) is the collective organization of Chief Constables, Deputy Chief Constables, Assistant Chief Constables and nominated Senior Police Support Staff from the eight Police Forces in Scotland. Membership is also extended to the Assistant Chief Constable of the British Transport Police with responsibility for Scotland.
ALO Architectural Liaison Officer (also known as CPDA)Specially trained Police staff who give specialist advice on designing out crime in the built environment.
BenchmarkA Benchmark crime level which will be the level that all Park Mark® accredited parking facilities must not exceed in that year.
BPA British Parking AssociationThe British Parking Association was founded in 1967 as an independent professional association. The BPA is dedicated to promoting and representing knowledge and standards in every type of parking facility and bringing together the interests of government, local authority and commercial organisations, providing a forum for the exchange of information and ideas concerning parking. The BPA is a recognised authority within the parking industry and is the largest association of its kind in Europe with 600+ member organisations.
BSI British Standards Institute (now BSi)BSi is the National Standards Body of the UK. British Standards is among the world’s leading providers of standards and standards products. Through engagement and collaboration with its stakeholders, it develops standards and applies innovative standardisation solutions to meet the needs of business and society.
CCTVClosed Circuit Television CPDA Crime Prevention Design Advisor (also known as ALO)Specially trained Police staff who gives specialist advice on designing out crime in the built environment.
CPDGCrime Prevention Design Group CPI Crime Prevention InitiativeACPO Crime Prevention Initiatives Limited was established in 1999 to manage Secured by Design and similar crime prevention initiatives at a national level. It is entirely owned by ACPO with Chief Police Officers on the Board of Directors.
DCLGDepartment for Communities and Local GovernmentDCLG is responsible for policy on housing, planning, devolution, regional and local government and the fire service. It also takes responsibility for the Social Exclusion Unit, the Neighbourhood Renewal Unit and the Government Offices for the Regions.
DMs Development ManagersEmployed by the British Parking Association and working closely with Police to manage and develop the Safer Parking Scheme on a national basis.
HOSDBHome Office Scientific Development BranchWith over 200 scientific and technical staff, HOSDB provides technical, operational and policy support for Police forces, Government departments and the UK law enforcement community. It evaluates, develops and advises on science and
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technology equipment and techniques. Its work protects the public, protects the Police and fights crime in all its forms.
MSCP Multi-Storey Car Park
NVQ National Vocational QualificationIf you have a National Vocational Qualification (NVQ) it shows that you can do to national standards the work for which it has been awarded. It means you are competent in this kind of work. NVQs are qualifications for work and show you can actually do a job, and not simply that you know how to do it in theory.
Part-Time ParkingA parking facility where operational times are for a specified period only. For guidance, part-time parking operational times usually exceed ten hours per day but are less than 24 hrs on all operational days, and outside these times occupancy frequently falls below the ranges specified in the Guidelines (average 8% depending on the number of spaces). Part-time parking can also be defined as parking that is provided on a seasonal basis for part of the year only.
PARK MARK® Park Mark® Safer Parking AwardThe award that owners/operators receive once their parking facility meets the standards of the SPS.
Rural ParkingA parking facility wholly within an area of outstanding natural beauty, a National Park or an isolated village or hamlet community and not being part of the Rural Urban Fringe as defined by the Countryside Agency.
Safer Parking Development BoardThe role of the Safer Parking Development Board is to ensure that the standards of the scheme are maintained. The Board includes representation from the parking sector.
SBD Secured By DesignSecured by Design (SBD) is the corporate title for a family of national Police projects involving the design for new homes, refurbished homes, commercial premises, car parks and other Police crime prevention projects.
Sold SecureIt is the mission of Sold Secure to test and provide professional and accurate advice regarding effective security products to commercial customers, the insurance industry, the Home Office, the Police and the public.
SPS Safer Parking SchemeAn initiative of the Associations of Chief Police Officers (ACPO) aimed at reducing crime and the fear of crime in parking facilities.
ThatchamA world-leading automotive research and technology centre that provides the automotive and motor insurance industries with valuable commercial information through research and development, consultancy, training and publishing services.
The tick and words ‘Park Mark® Safer Parking’ are ACPO trademarks. © The BPA 2010 41-43 Perrymount Road, Haywards Heath, West Sussex RH16 3BN
ContACtsschemeManagers BritishParkingAssociation stuartHouse 41–43PerrymountRoad HaywardsHeath westsussex RH163Bn
telephone:01444447318 fax:01444454105 email:[email protected] website:www.parkmark.co.uk website:www.britishparking.co.uk
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SAFER PARKING SCHEME
teRMsAnDConDItIons
Ownership and Management
1. theParkMark®saferParkingscheme(thescheme)isaninitiativeoftheAssociationofChiefPoliceofficersofengland,walesandnorthernIreland(ACPo).
2. theschemeismanagedbytheBritishParkingAssociation(BPA)onbehalfofACPo.
3. theroleoftheDevelopmentBoardistosettheBenchmarkforcrimereductionandAssessmentstandardsfortheschemeandtoensurethatthesearemaintainedinaccordancewiththeGuidelinesandconsistentlyappliedthroughoutengland,wales,northernIrelandandscotland.
4. theschemeisopentoanyonewithaninterestinreducingcrimeandthefearofcrimeinparkingfacilities.
Park Mark® Safer Parking Award
5. theschemeisabletoconferaParkMark®AccreditationAward(ParkMark®)toanyparkingfacilitywhichcomplieswiththestandards(the“standards”)setoutintheParkMark®saferParkingschemeGuidelinesissuedbyACPo.
6. ParkMark®canbeawardedtoalltypesofparkingfacilityandtherightsarereservedtoamendtheschemeatanytimewithoutpriornoticeorconsultation.
Assessment
7. AssessmentforParkMark®isundertakenbyspeciallytrainedpolicestaff(ParkMark®AccreditedAssessors).theapprovalorrejectionoftheawardforindividuallocationsisthesoleresponsibilityoftheAccreditedAssessors.
8. theDevelopmentManagersareemployedbytheBPAandareexpertswithfullknowledgeofParkMark®andtheschemeGuidelinesandprovideafullconsultationserviceforthescheme.theyhaveundergonethesameParkMark® assessmenttrainingastheirpolicestaffcolleagues.
9. theParkMark®AccreditedAssessorswillbeavailabletoprovidespecialistadviceonallissuesofriskanalysisandsecurityforparkingfacilities.DevelopmentManagerswillalsobeabletoprovideadviceonmanagementprocedures.
10. ParkMark®isawardedtoparkingfacilitiesfollowinganassessmentoftheriskandfearofcrimeandanymanagementprocedurestominimisethatriskandwhicharefoundtoaccordwiththeGuidelinesandwhosecrimelevelsareatorbelowtheBenchmark.
11. theparkingfacilityownerandoroperator(theoperator)shallgranttheBPAand/orACPoallreasonableassistanceandaccesstoreviewandinspecttheparkingfacilitiesandmanagementproceduresatanytime.thiswillincluderecordsofrecordedcrimeandanyincidentswhichmight
reasonablybeexpectedtoincreasetheriskand/orfearofcrime.Maintenanceofstandards
12. ParkMark®Assessorsshallbeentitledtoundertakeunscheduledreviewsandinspectionsinordertoensurethattheoutcomesandexpectationsofthestandardsarebeingadequatelymaintained.ParkMark®maybewithdrawnfromaparkingfacilityatanytimeiftheAssessorsagreethatthestandardsatthatparkingfacilityfallbelowtheexpectationssetoutintheGuidelines.
13. ParkMark®isretainediftheoutcomeofasubsequentAssessment,afteradefinedperiodoftime,isstillinaccordancewiththeGuidelinesandwhosecrimelevelsareatorbelowthethencurrentBenchmark.
14. theoperatorshallensurethatanyparkingfacilitythatisParkMark®accreditedcontinuestobemanaged,operatedandmaintainedinaccordancewiththeschemeGuidelines.
15. theoperatorshallinformtheBPAimmediatelyofanysignificantchangesintheoperation,management,ownershipordesign,orofanyothermatterrelatingtotheparkingfacilitywhichmayaffectitsentitlementtoParkMark®.Ifindoubtyoushoulddisclosetheinformation.failuretodosomayresultinawithdrawalofParkMark®.examplesofmaterialchangeincludebutarenotlimitedto:
• Asignificantchangeinthelevelofcrimeorunusualincidents.
• Anysignificantchangestothelayoutorstructure.
• Achangeofownershiporoperatorormanagementproceduresandpolicy.
• Achangeinenvironmentorcrimeanddisorderwithintheimmediatevicinity.
• Achangeincustomerprofile(e.g.frommainlyretailcustomerstomainlyleisurecustomers;frommainlylongterm-4hours+-parkingtomainlyshortterm-upto4hours-parking).
Membership Application and Registration Fees
16. BeforeapplyingforParkMark®forthefirsttime,theoperatormustbecomeamemberoftheschemeandwillberequiredtopayamembershipfeeforeachyearthatMembershipiscontinued.
17. ParkingfacilitieswithParkMark®mustalsoberegisteredwiththeschemeforwhichthereisanadditionalregistrationfee(theRegistrationfee).
18. thescaleoffeeswillbepublishedbytheschemefromtimetotimeandwillprovideforadefineddiscountrelativetothenumberoffacilitiesthatareregisteredbytheschememember.
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19. themembershipfeeandregistrationfeeswillbecollectedannually.
20. whenaparkingfacilityisregisteredpartwaythroughamembershipperiod,theschememayrequestapro-ratapaymentoftheRegistrationfees.
Promotion of Park Mark®
21. ParkingfacilitieswithParkMark®mustdisplayParkMark® authorisedsignageandpromotionalmaterialsprominentlyinthepublicdomaintoinformusersoftheparkingfacilitythatitisParkMark®Accredited.failuretodosomayresultinwithdrawaloftheAward.
22. theoperatorwillberesponsibleforallcostsinrelationtoobtaininganddisplayingtheauthorisedsignageandCertificates.onefReecopyoftheCertificatewillbeprovidedatthetimeoffirstregistrationandatthetimeofeachre-assessment.
Validation of Park Mark®
23. ParkMark®isinitiallygrantedforoneyear,withthefrequencyofre-assessmentgenerallybeingeverytwoyears.LocalcircumstancesmaydeterminethattheParkMark®isonlyvalidforoneyearor,inexceptionalcircumstances,extendedtothreeyears.theconditionsleadingtothevariationwillbenotifiedtotheoperatorfollowingassessment.
24. ParkMark®Accreditationwilldemonstratethattheoperatorhasputinplacemeasureswhichhelptodetercriminalactivityandanti-socialbehaviourandthattheyarethereforedoingeverythingtheycantopreventcrimeandreducethefearofcrimeintheirparkingarea.
25. ParkMark®accreditationwillmeanthatcustomerscanbeconfidentandhavetheopportunitytochoosetoparkinanareawhichhasbeenvettedbythepoliceandhasmeasuresinplaceinordertocreateasafeenvironment.
26. ParkMark®accreditationdoesnotguaranteeacrimefreeparkingfacilityanditshouldnotbeusedtomarketanyparkingfacilityassuch.
ItshouldbenotedalsothatthegrantingofParkMark® doesnotinitselfcreateanyliabilitiestotheowneroroperatoroverandabovetheirgeneralcontractualandtortuousobligations.
27. ItisintheinterestofschemememberstousetheirbestendeavourstomaintaintheintegrityoftheParkMark®
saferParkingschemebyreportingunauthoriseduseoftheParkMark®deviceorassociatedmarketing.
28. theParkMark®saferParkingschemedoesnotformally
assessthestructuralsafetyofparkingstructures;however,itisarequirementofmembershipoftheschemethatthereisfullcompliancewiththecurrentguidelinesandapplicablelegislation.ParkingfacilitieswhichdonotcomplywiththisrequirementwillbeexcludedfromtheschemeandexistingAwardswillbesuspendeduntiltheoperatorsignifiesthattheparkingfacilitydoescomply.
Withdrawal of Park Mark®
29. IfParkMark®iswithdrawnorlapsesataparkingfacility,foranyreason,theoperatorshallimmediatelyattheirownexpense:
• RemoveallreferencestoParkMark®inthepublicdomainand/orCertificateandallotherreferencestotheAwardfromtheparkingfacilityandanypromotionalmaterialsandmediafortheparkingfacilitytowhichtheAwardrelatesandcertifytotheBPAthatthishasbeendone.
• MakenofurtherrepresentationthatthefacilityconcernedcontinuestoholdanAward.
Appeals and Dispute Management
30. everyeffortwillbemadeatalocalleveltoresolvedifficultiesanddisputesresultingfromafailedapplication/re-assessment.AnAppealsprocessisavailabletoowners/operatorswhobelievetheyhavereasonablegroundsforconcernregardingtheadministrationand/ortheoutcomeofanapplication/re-assessmentthroughtheDevelopmentBoardandfurtherinformationisavailablefromtheBPA.
• AppealsshouldbelodgedwithinonemonthofthefailedAssessmentto: saferParkingDevelopmentBoard c/othenationaloperationsManager ACPoCPI 1st Floot 10Victoriastreet Londonsw1H0nn
• theDevelopmentBoardwilldelegatethecasetoanAdjudicatororCommitteerepresentativeforreviewandreporttotheDevelopmentBoardwhowillmakethefinaldecision.
• thefinaldecisionwillbebindingonallpartiesandwillbedeliveredwithinareasonabletime.
Safer Parking SchemeStuart House41-43 Perrymount RoadHaywards HeathWest SussexRH16 3BN
Tel: 01444 447318Fax: 01444 454105Email: saferparking@britishparking.co.ukwww.britishparking.co.ukwww.parkmark.co.uk
The tick and words ‘Park Mark® Safer Parking’ are ACPO trademarks.© The British Parking Association 2010
An initiative of the Associations of Chief Policeofficers(ACPo)and(ACPos)
ManagedbytheBritishParkingAssociation
supportedbytheHomeofficeandscottishGovernment
supportedbythePoliceserviceofnorthernIreland
wHAtIsPARkMARk® ?AnAwardgivenbythePolicetocarparksthathaveachievedthestandardsofthesaferParkingscheme.thisschemeisdesignedtoreducecrimeandthefearofcrimeincarparks.
Why should I register my car park for Park Mark®?
BecausethecarparkhasbeenassessedbythePoliceandhasmeasuresinplacethatdetercriminalactivityandcreateasaferenvironmentforbothyouandyourvehicle.
What do the Police check in a typical Park Mark® car park?
thatthefacilityisproperlymanaged,maintainedandhasappropriatelevelsofsurveillance,lighting,signageandcleanliness–allofwhichcontributetoreducingtheopportunityforcrime.
What should I do if a car park I use does not hold a Park Mark® Award?
emailtheParkMark®[email protected]’snameandaddress.
How can I fi nd my nearest Park Mark® car park?
Visit:www.parkmark.co.uk