INNOVATION CONFERENCE 2017
NCR SILVERTM FOR SMALL BUSINESS
Scott W. Schuck
Channel Sales Manager
NCR Small Business - Silver
Please use theInnovation ConferenceEvent App to check-in to this session S683
NCR Innovation Conference 2017: Confidential
2
Small Business Owner’s Touchpoints
Big box store for supplies
Payroll
Product or Ingredient Suppliers
Accountant or Accounting
Software
Small Business Consultant
Business Bank Account
Ordering internet or
phone
Traditional POS Resellers
Credit Card Processing
NCR Confidential - Internal Use Only
What if you could deliver an end-to-end solution for your small business customers?
And deepen customer loyalty with an expanded offering?
And drive recurring revenue?
And create new channels?
A complete lineup of business management, marketing and payment solutions that help restaurateurs, retailers and service providers grow their businesses and achieve their dreams.
App based and works on iOS and Android devices.
Easy to use and grows with your customer.
Reliable anywhere with unmatched support.
4
NCR Silver is…
How to Sell
More than just a point-of-sale Drive business growth for your customers
Flexibility Freedom to move, choose (iOS or Android)
Easy to expand and processor agnostic
Simple technology that always works Simple and easy to use
Always up-to-date version at no additional cost
Works offline
Invaluable Support Dedicated concierge team
24/7/365 support (text, chat, e-mail, call)
Value Proposition
5NCR Confidential - Internal Use Only
6
Scales to Meet Needs
NCR Silver
NCR Silver Pro Restaurant
Addressable Market 6
Which Businesses Can Use NCR Silver?
& Bottle Shops
Some of Our Franchise/Corporate Clients
8
Software for Every Step of Your Customers’ Journey
NCR Silver Core NCR Silver Pro Restaurant
Edition
NCR Silver Commerce
9
Multi-store Management & Consolidated Reporting
Customer Loyalty
Let NCR Silver grow with your customer, it can handle as many
sites as your customer can
Employee Management
Assign roles and track employee time with clock-in/clock-out features
Help your customer know which items are their best sellers, and which ones
aren't, to optimize their stock
Inventory Management
Help your businesses build a relationship with their customers
Email Marketing
Powerful built-in email marketing helps your businesses attract and retain
customers
24/7 Concierge Customer Support
We’re always around to help your customer on the phone, via email
or through instant messaging
NCR Silver
10
How Email Marketing Works for Your Business Customers
1
2 3 4
Email Marketing: Helping your customers create a brandROI (per $1 spent)
$40
$7.30
$22.24
$19.72
$10.51
$17
$2
Email Catalogs SEO Internet Display Mobile Keyword Ads Banner Ads
12
Floor plansCreate their own table plan and take orders by seat
Bar TabsOpen multiple tabs with the option to transfer tab to
table
Trade AccountsGive their major customers the convenience of paying
monthly
Happy HoursCreate event specific price lists with pricing automatically
set depending on date and time
Kitchen PrintingRoute ordered items to their designated kitchen station
Advanced ModifiersGive their servers a structured way to customise orders
Split BillsQuickly prepare bills for their customers who wish to
split payment equally, by item or by seat
Takeaway Financial Shift ManagementKeep control and monitor cash across multiple shifts
during the dayManage a separate order queue for telephone and
takeaway orders
NCR Silver Pro Restaurant Specific Features
13
Advanced Reporting with Silver ConsoleHelp your business customers
Know their business Manage theirworkforce
Move more inventory
14
NCR Silver Commerce: Your customers can….
Launch quickly
Quickly launch their webstore and make time-sensitive updates with ease, no need to hire IT resources.
Manage easily
Simplify the management of all aspects of their online store,
intuitive design makes a truly “self-service” experience.
Unify the business
Integrate seamlessly with the NCR Silver point-of-sale system and pull
in products and inventory automatically.
15
Mobile or counter-top operation
Transform iPad into register with NCR
iPad bundle
Silver Register
Robust fixed register
‘Closed Android-based operating system
iPad
NCR Silver Hardware Options
16
10” tablet
+
7” Customer Display
+
Battery Pack
+
EMVMSR
NFC module
+Auto Focus
Camera
Quantum: Everything your customer needs in one device
17
Quantum
One solution that fits many needs without a lot of wires/connections.
All-in-One design
Tablet interface
7” customer display
Built in scanner
Samsung Tab A Tablet
10.1” HD LED LCD
Quad 4 processor
Cap-Touch screen
Options:
External Chip/Pin
Scale
Printers
3-in-1 payment
EMV, NFC, MSR
Built in battery (5000mAh)
4 USB ports (B & C)
Latest Android version
5 day battery life
Bluetooth / WiFi
2D Scanner/camera
High Performance8-Core CPU processor, 3GB RAM, 32GB storage
NCR Silver Sales Process
Sales Partner(Your Name Here!)
Silver Inside Sales Team(Sales Advocacy)
Concierge
24/7 Support
Silver Concierge White Glove SupportIndustry Leading Service
No additional cost to the merchant
Free initial store set up
Social media integration setup
Monthly database maintenance & training
Only Cloud POS in the industry offering this service today
20
Knowledgebase
Live Chat
Training videos
How-to articlesAvailable via:
Phone
Chat
Text
Online knowledge base
EmailOnline Chat Call
21
NCR Silver 24 x 7 Support
U.S. Call Center withNCR employees dedicated to Silver.
Drop by the NCR Silver booth
See a demo
Understand how NCR Silver can help your Financial Institution!
NCR Silver for Small Business
You can earn 10 points toward the
Innovation Game right now!
Please go to “Schedule” in the
mobile app, find this session, and
take a short survey to provide
feedback.
Surveys will remain open for 2
hours.
Check in code is S683
23NCR Innovation Conference 2017: Confidential
Please give us your feedback!
INNOVATION CONFERENCE 2017
THANK YOUScott W. Schuck
Channel Sales Manager
NCR Small Business – Silver
NCR Innovation Conference 2017: Confidential