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NATIONAL STATISTICAL COORDINATION BOARD
The Establishment and Operations of a Statistical Information Center: the Philippines’ Experience 1
The Establishment and Operationsof a Statistical Information Center:
the Philippines’ Experience
Candido J. Astrologo, Jr.OIC-Director
National Statistical Information CenterNational Statistical Coordination Board
Presented during the
UNSD Seminar on Data Dissemination: Emerging Trends and Issues
1- 3 August 2007Kuala Lumpur, Malaysia
NATIONAL STATISTICAL COORDINATION BOARD
The Establishment and Operations of a Statistical Information Center: the Philippines’ Experience 2
I. BackgroundII. Establishment MechanismsIII. Operations and MaintenanceIV. Services OfferedV. Problems EncounteredVI. RecommendationsVII. What Lies Ahead
Outline of Presentation
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I. BackgroundI. Background
National Statistical
Coordination Board
National Statistics
Office
Local Gov’tUnits
Other Government Departments
Bureau of Labor and
Employment Statistics
Statistical Research
and Training Center
Government Financial
Institutions
BangkoSentral ngPilipinas
Bureau of Agricultural Statistics
Private Sector
Legislative Bodies
The Philippine Statistical System
NATIONAL STATISTICAL COORDINATION BOARD
The Establishment and Operations of a Statistical Information Center: the Philippines’ Experience 4I. Background
Scenario
The National Statistical Information Center
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The Establishment and Operations of a Statistical Information Center: the Philippines’ Experience 5
The National Statistical Coordination BoardOrganizational Structure
I. BackgroundI. Background (cont)
Office of the Secretary General
Programs, Policies and Standards
Office
Economic Statistics
Office
Social Statistics
Office
SubnationalStatistics
Office
National Statistical
Information Center
Administrative Services
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The Establishment and Operations of a Statistical Information Center: the Philippines’ Experience 6
National Statistical Information Center
I. BackgroundI. Background (cont)
one stop statistical
information center
public service arm
of the NSCB
marketing arm of the Philippine Statistical
System
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The Establishment and Operations of a Statistical Information Center: the Philippines’ Experience 7
1. Conceptualization• One-stop shop for statistical information
and services• Strong coordination functions with
agencies
2. Establishment• Established on October 20, 1993• Technical assistance from Statistics
Sweden• Financial assistance from the Swedish
Agency for Technical and Economic Cooperation (BITS)
I. BackgroundI. Background (cont)
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The Establishment and Operations of a Statistical Information Center: the Philippines’ Experience 8
3. Institutionalization• Locally-funded project (1996-2006)• Regular program (2007-present)• National budget
4. Localization• Regional and provincial branches• LGU-funded• NSCB-assisted (technical)
I. Background (cont)
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NATIONAL STATISTICAL COORDINATION BOARD
The Establishment and Operations of a Statistical Information Center: the Philippines’ Experience 9II. Establishment Mechanisms1. Establishment of the Philippine
National Statistical Information Center
1993• Foreign-funded• Main branch and 2 regional branches• Foreign-funded• Main branch and 2 regional branches
1996• Locally-funded• 4 regional branches• Locally-funded• 4 regional branches
2002• 2 regional branch• 2 regional branch
2003 • 1 provincial branch• 1 provincial branch
2004 • 2 regional branches• 2 regional branches
2005 • 1 provincial branches• 1 provincial branches
2007• Regular program• 1 provincial branch• Regular program• 1 provincial branch
NATIONAL STATISTICAL COORDINATION BOARD
The Establishment and Operations of a Statistical Information Center: the Philippines’ Experience 10II. Establishment Mechanisms2. Mechanisms
• sets the directions, thrusts and priorities of the PSS for the medium term
• geared towards the improvement of the delivery of outputs by the agencies
Philippine Statistical Development Program
• "pole vaults" the improvement in the accessibility of statistical information and services
• develops the opportunities for greater benefit from the products and services of the Philippine Statistical System
Government Statistics Accessibility Program
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NATIONAL STATISTICAL COORDINATION BOARD
The Establishment and Operations of a Statistical Information Center: the Philippines’ Experience 11II. Establishment Mechanisms
• Promote greater utilization of statistical information
• Foster generally accepted data dissemination practices
• Involve active participation of users in making statistics more accessible and useful
General Standards On Statistical Information Dissemination
• free access to an easily accessible set of basic and key statistics
• cost-recovery principle• prescribes the framework on what and who to
be charged
Pricing Policy
2. Mechanisms (cont)
NATIONAL STATISTICAL COORDINATION BOARD
The Establishment and Operations of a Statistical Information Center: the Philippines’ Experience 12II. Establishment Mechanisms
• Congressional budget for establishment
Legislative support
• Coordination with local government units• NSCB – technical support• LGUs – logistics
Memorandum of Agreement with Local Government Units
3. Mechanisms (cont)
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The Establishment and Operations of a Statistical Information Center: the Philippines’ Experience 13
4. Locations
II. Establishment Mechanisms
Luzon• Main Branch• 4 Regional Branches
Visayas• 2 Regional Branches• 3 Provincial Branches
Mindanao• 4 Regional Branches
NATIONAL STATISTICAL COORDINATION BOARD
The Establishment and Operations of a Statistical Information Center: the Philippines’ Experience 14III. Operations and Maintenance
1. Framework of Operations
National Statistical
Information Center(NSIC)
Policies and Standards
Client Feedback
Resources
Information Technology
Public Service Commitment
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NATIONAL STATISTICAL COORDINATION BOARD
The Establishment and Operations of a Statistical Information Center: the Philippines’ Experience 15III. Operations and Maintenance
• NSCB Policies• UN FPOS• Good Practices
• NSCB Policies• UN FPOS• Good Practices
Policies and Standards
• Feedback• User’s Forum• Technical Service
• Feedback• User’s Forum• Technical Service
Client Satisfaction
• Financial• Human• Logistics• Systems
• Financial• Human• Logistics• Systems
Resources
• Website• Databases• Online Services
• Website• Databases• Online Services
Information Technology
• Professionalism• Public accountability• Efficiency in delivery
• Professionalism• Public accountability• Efficiency in delivery
Public Service Commitment
NATIONAL STATISTICAL COORDINATION BOARD
The Establishment and Operations of a Statistical Information Center: the Philippines’ Experience 16III. Operations and Maintenance
ResourcesFinancial• Revenues generated• National and local budget
Human• Local staff• Civil service eligibles
Logistics• Exchange programs• Complimentary copies• Donations
Systems• IT-based• In-house developed
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1.2
1.3
1.4
1.5
1.6
1.7
2002 2003 2004 2005 2006
Millions
Hardcopy Databases Softcopy
2002 2006
‐
2
4
6
8
10
12
14
16
2002 2003 2004 2005 2006
Thou
sand
s
0
1000
2000
3000
4000
5000
2002 2003 2004 2005 2006
Sales Subscription E-mail requests
0
10
20
30
40
50
60
70
0.0
0.4
0.8
1.2
1.6
2002 2003 2004 2005 2006
Thou
sands
Thou
sand
s
RSS Feeds Views E‐mail Subscribers
Library Clients Pageviews & Email subscribers &Unique Visitors RSS feeds views
0
1
2
3
4
5
6
2002 2003 2004 2005 2006
Millions
Unique visitors Pageviews
III. Operations and Maintenance
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The Establishment and Operations of a Statistical Information Center: the Philippines’ Experience 18
IV. Services Offered
Frontline Library Bookshoppe
Technical Services
Online Services
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IV. Services Offered (cont)
• information on what, where and when statistical data are available and in what form and how data can be accessed
• thru telephone, fax, e-mail
• accomplishment ofquestionnaires
Frontline/ Statistics Inquiry
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The Establishment and Operations of a Statistical Information Center: the Philippines’ Experience 20
IV. Services Offered (cont)
• collection of local and international statistical publications and reference materials
• library exchange program
• free Internet access
• no membership; free to use
• open from 8:00 a.m. to 5:00 p.m. with no noon breakfrom Monday to Friday
Library
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The Establishment and Operations of a Statistical Information Center: the Philippines’ Experience 21
IV. Services Offered (cont)
• catalogue of available publicationsfor sale
• more than 100 titles of printed publications and CD-ROMs of NSCB and other statisticalagencies
• marketing arm of the major statistical agencies
• subscription-based
• contracts with bookstores, information brokers and independent vendors
Bookshoppe
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The Establishment and Operations of a Statistical Information Center: the Philippines’ Experience 22
IV. Services Offered (cont)
• assistance and consultancy on data collection, presentation and analysis
• assistance on forecasting and other researches
• study visits/tours, pressconference, user’s forum
• lectures on nationalaccounts, input-output tables and poverty statistics
Technical Services
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The Establishment and Operations of a Statistical Information Center: the Philippines’ Experience 23
IV. Services Offered (cont)
• Website
• Online databases(free and subscription-base)
• Downloadable technicalpapers
• OPAC
• RSS feeds
• Mobile edition of website
Online Services
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V. Problems Encountered
“Hard sell” concept Sustainability
Resource constraints
Limited products and
services
Archiving Limited market
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The Establishment and Operations of a Statistical Information Center: the Philippines’ Experience 25
VI. Recommendations
Coordination is a must
Alternative channels of marketing
Predict customers’
needs
Innovative products and
servicesInstill
importanceContinuous capacity-building
Good customer relations
Utilization of ICT
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The Establishment and Operations of a Statistical Information Center: the Philippines’ Experience 26
VII. What lies ahead
• Microdata access service• Alternative method of payment (online
payment, prepaid cards)• More ICT services (SMS, kiosks)
• Microdata access service• Alternative method of payment (online
payment, prepaid cards)• More ICT services (SMS, kiosks)
Products and Services
• Financially-viable• More regional branches• Enhanced networking• Customer communication
• Financially-viable• More regional branches• Enhanced networking• Customer communication
Operations
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The Establishment and Operations of a Statistical Information Center: the Philippines’ Experience 27
THANK YOU!
National Statistical Coordination BoardNational Statistical Information Center
Midland Buendia Bldg.Sen. Gil Puyat Avenue
Makati City
Tel. No. (632) 895-2767Fax No. (632) 890-8456
http://[email protected]
NATIONAL STATISTICAL COORDINATION BOARD
The Establishment and Operations of a Statistical Information Center: the Philippines’ Experience 28
http://www.nscb.gov.ph/events/[email protected]
ICMDGS