Nancy Trimm is passionate about working with libraries and organizations across the state as a Public Computer Center Trainer for the Colorado State Library. In her free time, Nancy runs, hikes, skis, and competes in Warrior Dash competitions. Follow her on twitter: @nancytrimm
Kieran Hixon, known for his high energy and humor, lives on forty acres with 7 adults, a child, and a myriad of chickens, dogs, and feral cats. He works as a Public Computer Center Trainer for the Colorado State Library in his spare time. Follow him on twitter : @bfhenboy
Crystal Schimpf is a Public Computer Center Trainer for the Colorado State Library. She works with libraries to coordinate technology instruction, design curriculum, and provide staff training. In her free time she enjoys hiking, biking, vegan baking, and music making. Follow her on twitter: @nocolibrarian
Tech Training Skills for
21st Century Library StaffKieran Hixon
Crystal SchimpfNancy Trimm
http://bit.ly/techtrainercomps
Using the Pointer
• You’ll be asked to use your pointer on the next slide.
• First click on the Arrow just above the slide.
• Then click on the slide to indicate your answer.
What do you do?Assist Public Train Staff Supervise
Staff
These Questions Will Be Answered
What are competencies?
Why are competencies valuable for library tech trainers?
What are the competencies for library tech trainers?
How do we support competency-based training?
of rural libraries are the only provider of free Internet
Have you helped people learn about technology?
67% received one-on-one help from library staff
14% attended a computer training at the library
Equal Access
CompetenciesLead to Success
Measurable Skills & Knowledge
Classroom Instructional Delivery Skills
Competency Skills/Knowledge
Receive feedback from learners and respond by adapting instruction to meet their needs
Check in with learners to ensure they are understanding concepts
Adapt classroom activities based on individual learning preferences, level of skill, and level of support needed
Allow learners time to evaluate the class and the effectiveness of the trainer
Using effective classroom training techniquesand adapting instruction to meet the needs of learners.
Good at Tech
does not equal
Good at Teaching
Increase staff
knowledge and skills
Improve customer service
Establish standard
s
Learn 21st
Century literacy
skills
Create a culture of learning
Competencies +Training+Personal Learning Plan
Competencies Skills/Knowledge
Practice effective training techniques. Present ideas clearly.Use a variety of approaches to accommodate learning styles.Actively listen to learner input.Be prepared to deal with difficult situations.
Individual Instructional Skills
Understand the necessity for personalized and individual instruction
Where do you go to learn?
How do you create a training program?
[email protected]@nancytrimm
[email protected]@nocolibrarian
[email protected]@bfhenboy
Colorado Public Computer Centers (Colorado State Library: 2011)
Technology Trainer Competencies (Colorado State Library: April, 2011)
Access to Digital Information, Services, and Networks: An Interpretation of the Library Bill Of Rights (American Library Association: July 15, 2009)
Libraries Connect Communities: Public Library Funding & Technology Access Study (American Library Association: June 2011)
Opportunity for All: How the American Public Benefits from Internet Access at U.S. Libraries (University of Washington Information School: March, 2010)