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NAMI Family Support Group
NAMI Family Support Group
Facilitator TrainingGroup Dynamics
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NAMI Family Support Group
Why Do We Need A Model?
• to help navigate around the predictable negative group dynamics which can torpedo a successful group process
• a support group can operate much like a personality with a will of its own, and that collective group willfulness can pull even the most experienced facilitator off course
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NAMI Family Support Group
Group DynamicsWhat is a group?Two or more people interacting with each other
2= Dyad
3= Trio
10-15 = Work Group
20-500 = Audience
200-1000 = Crowd
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NAMI Family Support Group
Group Dynamics
• NAMI Family Support Groups are peer working groups of 10-15 people
• Support groups should be maintained at this size
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NAMI Family Support Group
What are Group Dynamics?
• Groups act and react as individuals do
• Groups have many of the same dynamic (interactive) problems as individuals
• If you understand how individuals react in certain circumstances, you can explain problems that arise in groups.
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NAMI Family Support Group
Dynamic issues that concern groups• Leadership
• Boundaries
• Rules
• Goals
• Subject Matter
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NAMI Family Support Group
Problems caused by negative group dynamics in support groups
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NAMI Family Support Group
Problems in group dynamics• Related to leadership
• Related to group boundaries
• Related to observing group rules
• Related to group goals
• Related to our specific group subject – mental illness
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NAMI Family Support Group
Problems related toLeadership
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NAMI Family Support Group
Problems related to Group Boundaries
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NAMI Family Support Group
Problems related to Observing Group Rules
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NAMI Family Support Group
Problems related to Group Goals
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NAMI Family Support Group
Problems related to theGroup Subject – Mental
Illness
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NAMI Family Support Group
What is the remedy for these problems?• A Capable Leader
• Clear Boundaries
• Stating and Enforcing Rules of Relationship
• Clarifying Goals and Purposes
• Identifying the “Common Cause” in a Positive and Optimistic Manner
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NAMI Family Support Group
Problem Dynamics
• Challenges to leadership
• Negative group dynamics start to rule
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NAMI Family Support Group
Why do people go to a Support Group?To leave feeling better than when they came
To feel that they contributed as well as they were supported
To feel in a very real way that they have something in common with others.
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NAMI Family Support Group
What do they want at a Support Group?• A safe place
• To not be judged
• Boundaries that are enforced
• Capable Facilitators
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NAMI Family Support Group
Encouraging a group to do its own work
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NAMI Family Support Group
You are present to help the group meet its
needs, not to have the group help you meet yours
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NAMI Family Support Group
A well-functioning Support Group• Has a skilled Facilitator
• Does its own work
• Involves as many group members as possible
• Encourages self-enforced observation of behavior guidelines
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NAMI Family Support Group
A well-functioning support group• Allows group members to feel they have contributed
• Provides strategies
• Connects participants to resources and services
• Makes members feel they have benefited from attending
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NAMI Family Support GroupNAMI Family Support GroupStrategies, Structures and
Group Processes
The model that ensures
an effective
support group meeting
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NAMI Family Support Group
What Facilitators need to know• To recognize problems in group dynamics – there are cues that the Facilitator needs to transition the group
• Know what structure or group process to use to remedy the problem
• Have the skills to shift the group from where they are to where they need to go
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NAMI Family Support Group
Cues and Remedies• Each Structure and Group Process exists to remedy a particular set of negative dynamics that commonly occur in support groups.
• Strategies help to shift the group smoothly and naturally
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NAMI Family Support Group
Identifying negative dynamics (cues) and possible remedies (structure or process)
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NAMI Family Support Group
Dynamics and Remedies
When you hear this Cue:
• Someone taking too long during Opening Stories
Move to this Structure: Agenda• 1-2 minute time limit for Opening Stories
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NAMI Family Support Group
When you hear this Cue:• A “downer” meeting needs to be closed on a positive note
Move to this Structure: Agenda
• Closing
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NAMI Family Support Group
When you hear this Cue:
• People can’t stay in the present
Move to this Structure: Group Guidelines
• Keep it in the here and now
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NAMI Family Support Group
When you hear this Cue:• Someone or the group is negative or hopeless
Move to this Structure: Principles of Support
A principle can represent something we can all strive for
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NAMI Family Support Group
When you hear this Cue: Someone expresses intense feelings (emotional stage reactions of feeling overwhelmed, anger, grief)
Move to this Structure:Emotional Stages Chart
• Acknowledge that strong emotions fall within the predictable stages of emotional response
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NAMI Family Support Group
When you hear this Cue:• Someone relates a traumatic event (violence, involuntary commitment, arrest, disappearance, suicide, or traumatic loss)
Move to this Process: Hot Potatoes A step by step way to address traumatic events and close the discussion of the trauma on a positive note
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NAMI Family Support Group
When you hear this Cue:
A basic issue or question can be clarified by the group
Move to this Process: Group Wisdom
Provide basic information or helpful and constructive ideas to a group member, share coping suggestions
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NAMI Family Support Group
When you hear this Cue:
A discouraged person needs new options to solve a long-standing problem which they keep bringing back to the group and nothing suggested seems to work
Move to this Process: Problem Solving
Moves person away from what doesn’t work by offering new/different options to approach their problem
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NAMI Family Support Group
NAMI Family Support Group Facilitators • “Take charge” when shifting the group and then step back to let the group do its own work
• Shouldn’t sound or act like therapists
• Provide a safe, nurturing place
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NAMI Family Support Group
What is the PRIMARY DANGER for facilitators of a structured
support group model?
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NAMI Family Support Group
Not using the model
Structures and Processes
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NAMI Family Support Group
Remember, as a capable Facilitator:
You are present
to help the group meet its needs,
not have the group help you meet yours.