Download - MELISSA M WALKER RESUME
MELISSA MCKAY WALKER
5413 88th Street, Lubbock TX 79424
Cell: 501.282.2987
Summary
Results-oriented Outside Sales Representative skilled in building relationships, negotiating and closing sales, who excels at uncovering customer needs, finding solutions and handling objections, while consistently reaching sales targets.
Skill Highlights
MS Office proficiency Account Management Sales Force Business Development Axiom Sales Training Establishing & Maintaining Client Relations
Cold Calling
Friendly and cheerful Proven sales track record Goal and Detail-Oriented Customer Needs Assessment Self-Motivated Customer Service & Satisfaction Team leadership Marketing Exceptional time management Project Management Creative Problem-Solving Adept at closing sales
Accomplishments
At WINDSTREAM, consistently performed above 100% Finished 2010 at 112% of quota Finished 2011 at 108% of quota
At SUDDENLINK, consistently performed above 100%
Finished 2012 at 110% of quota Finished 2013 at 210% of quota Finished 2014 at 187% of quota
Awarded Rookie of the Year in first full year, 2012 Awarded President's Club in 2013 and 2014
Handled several of the highest volume accounts in Suddenlink, including, Texas Tech University
Experience
SUDDENLINK COMMUNICATIONS October 2011 to February 2015
MDU/Commercial Account Executive
Lubbock, TX
Worked with a variety of business verticals, selling Phone, Internet and Cable Television solutions to the SMB Market, Healthcare, Law, etc.
Primary focus was the MDU (Multi Dwelling Unit) Vertical, working with Property Owners and Managers to provide Bulk Cable and Internet solutions to serve their properties Opportunities ranged from several hundred dollars to multi-million dollar agreements Worked with internal Construction and Engineering groups to determine build costs to serve new and existing customers, while ensuring it met Suddenlink financial parameters (Primarily new apartment complexes and dormitories on college campuses; ex.Texas Tech University) Maintained relationships with 3rd Party IT Firms, Referral Agents, Lubbock Apartment
Association, and with my largest customers
WINDSTREAM COMMUNICATIONS June 2009 to September 2011
Account Executive
Brownfield, TX
Worked with businesses across West Texas (primarily in the healthcare, government, financial, and education verticals) to provide communication solutions including: data (multi -site networks, Ethernet, Managed solutions, etc.), voice, and customer premise equipment (phone systems, data equipment, etc.) Developed opportunities by cold calling and rapport referrals from existing clients Maintained 100%+ quota attainment for entirety of employment with Windstream
DILLARD'S April 2008 to June 2009
Beauty Advisor
Little Rock, AR
NOALMARK BROADCASTING October 2007 to March 2008
Account Executive
Hot Springs, AR
STUDIOLOUD April 2007 to October 2007
Sales Director
Hot Springs, AR
ENTERPRISE May 2006 to April 2007
Management Trainee, Corporate Accounts Manager, Area Captain
Little Rock, AR
Education
OUACHITA BAPTIST UNIVERSITY May 2006
B.A: Mass Communication and Speech Communication Arkadelphia, AR Mass Communication and Speech Communication