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Mechanics of FLEX,Planning, Delivery & Quality
20th & 21st August 2014Jude Conlon – Head of Operations & Quality
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Day 1 - 20th August 2014
Mechanics of FLEXPlanning, Delivery & Feedback12:00pm – 5:00pm
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Welcome Introductions Housekeeping Structure of the day
YourLife – Mechanics of FLEX, Delivery & Quality Workshops
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Aims & Objectives
Aim: To understand the mechanics of FLEX & quality requirements. To become an approved FLEX facilitator as a B-Cap approved FLEX licence holder.
Objectives To understand and be able to implement registration and
induction protocols To understand the methods of delivery, agree scope for
delivery of different levels To understand requirements for completion of each module /
level / programme
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Aims & Objectives cont…Objectives To understand formative & summative assessment &
demonstrate positive and constructive feedback To agree programme timescales and delivery Plan /Do /Check /Review To explore individual learning styles To agree internal communication strategy for
learner/staff allocation of nominated tutor/assessor To agree communication strategy for B-Cap quality
advisor/ IQA
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About FLEXInnovative, inclusive, credible, Pearson assured learning & development model
Over 300 approved interchangeable modulesTried, tested and developed over a decade Delivered to:Over 1,100 organisationsMore than 180,000 people
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About FLEX Cont…
Combines pre-approved learning programmes with an “in-house” design capability
Focus is on building competency based learning outcomes via the formative assessment and feedback of learner: Activities (Knowledge and Comprehension)
Structured Questions (Application and Analysis)
Work Based Assignments (Synthesis and Evaluation)
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B-Cap and our Partners
B-Cap – holds the intellectual property for the FLEX programmes
Pearson (Edexcel) - An awarding organisation with a global presence, uniquely placed offering assured qualifications bespoke to organisational needs
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Bridging the Gap
Effective WorkforceQualified People Competent People
• Succession Plans
• Well Developed Workforce
• High Performing Teams
• Continuous Improvement
• Capacity for Grow
• Conduct Role
• Follow Rules
• Understand Performance
• Technical Skills
• Comply with Legislation
• Culture of Learning
• Recognise Talent
• Recognise Growth Potential
• Drive Improvement
• Embrace Service Excellence
Outstanding ServiceSkilled PeopleHigh Performing
People
Right Skills, People and Strategies
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What’s in it for the Organisation?
Credible and innovative new programmes will add value to your existing Learning and Development Framework
Support staff development, identify gaps in competencies and offer solutions aligned to organisational Values and Priorities
Opportunity to add assurance to your existing learning and development programmes
The freedom to design your own fully blended and assured programmes, diplomas and excellence awards
Branded excellence awards at multiple levels (Foundation/Intermediate/Advanced)
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What’s in it for your people
People help make decisions about their own learning
Resources for learning and development are made available across the organisation
Learning and development is innovative, equitable and flexible
People are given the opportunity to follow progression routes
People are given the opportunity to achieve their full potential
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Process Map
Identify candidates
Complete Grey sheet / Registration Forms
Register Learners with B-CAP
Client invoiced by B-CAP
Invoice paid
Registered Learners books loaded into
Portal
Books sent to learners / organisation
Completed books assessed as successful submitted to B-CAP
IQA
Certificate secured by B-CAP and sent to client
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Your Life Excellence Awards
YourLife Excellence Award Management
YourLife Excellence Award Supervisory
Managers
YourLife Excellence Award Care &
Support
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Golden Rules of Quality
Can do– Continuously improve the learner experience, develop new and innovative methods of delivery
Can’t do– Ignore the Accreditation Guidelines, ignore the learner
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Golden Rules Of Quality
Induction Plans
Delivery Methods
Assessment Protocols
Approved Accreditation
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Induction Plans
Introduction to FLEX programme modules Registration – on-line to B-Cap Centre Including Registration and Certification fee Complete Learner Induction Agree Programme Timeframe Introduction to Quality / Accreditation Policies
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Group Activity - Registration & Induction
Registration ProcessObjectives To understand the
requirements of registration To agree internal
communication strategy for learner/staff nomination
To agree communication strategy for B-Cap registrations
Induction Process
Objectives To understand the
requirements for full induction
To agree programme timescales / delivery
To explore individual learning styles
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Delivery Methods
Agree support and feedback methodsImplement style of learningImplement learning activitiesImplement learning rangeComplete agreed activities and
associated assignments
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Group Activity – Delivery Methods
DeliveryObjectives To understand the methods
of delivery Agree scope for delivery of
different levels To understand requirements
for completion of each module /level
Objectives To agree internal
communication strategy for learner/staff allocation of nominated tutor/assessor
To agree communication strategy for B-Cap quality advisor/ IQA
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Assessment Protocols & Feedback Learner submits completed assignments to
nominated trainers / assessors Trainer provides feedback relating to change in
technical skill or competence A number of discussions may take place
depending upon understanding, effort or capacity
Nominated Quality Advisor [B-CAP] will provide on-going support and advice
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Group Activity – Assessment & Feedback
Assessment & FeedbackObjectives To understand formative &
summative assessment To agree internal
communication strategy for feedback & review
To agree communication strategy for completions & submission to B-Cap quality advisor/ IQA
Objectives To demonstrate positive and
constructive feedback Activities (Knowledge and
Comprehension) Structured Questions
(Application and Analysis) Work Based Assignments
(Synthesis and Evaluation)
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Process Map
Identify candidates
Complete Grey sheet / Registration Forms
Register Learners with B-CAP
Client invoiced by B-CAP
Invoice paid
Registered Learners books loaded into
Portal
Books sent to learners / organisation
Completed books assessed as successful submitted to B-CAP
IQA
Certificate secured by B-CAP and sent to client
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Plan, Do, Check, Review
• Summative feedback
• Completion & sign off
• B-Cap - IQA• Summary of
achievement• Submits certificate
claim
• Learning journey & delivery commences
• Formative feedback and review
• Submit registration forms to B-Cap
• Arrange induction & learning materials
Plan Do
CheckReview
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Recap – Golden Rules of Quality
Induction Plans
Delivery Methods
Assessment Protocols
Approved Accreditation
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B-CAP Additional Support Services
Provide a full or partially facilitated delivery service
Provide tutor support and feedback service
Support change and transformationSupport you to deliver performance
through people
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Quality, Training & Support Visits
1 FLEX development session (building bespoke awards)
2 training sessions for FLEX facilitators (mechanics of FLEX & quality)
2 Quality visits per year (4 and 10 months)
2 Support Visits (review/evaluation/future development)
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Aims & Objectives
Aim: To understand the mechanics of FLEX & quality requirements. To become an approved FLEX facilitator as a B-Cap approved FLEX licence holder.
Objectives To understand and be able to implement registration and
induction protocols To understand the methods of delivery, agree scope for
delivery of different levels To understand requirements for completion of each module /
level / programme
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Aims & Objectives cont…Objectives To understand formative & summative assessment &
demonstrate positive and constructive feedback To agree programme timescales and delivery Plan /Do /Check /Review To explore individual learning styles To agree internal communication strategy for
learner/staff allocation of nominated tutor/assessor To agree communication strategy for B-Cap quality
advisor/ IQA
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Questions
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Contact Details
Jude ConlonHead of Operations & Quality Building Capacity LimitedSegedunum Business Centre,Station Road, Wallsend, Tyne & Wear, NE28 6HQ
Email: [email protected] Tel: 0191 262 8029 Mobile: 07791867347
www.building-capacity.com