● The ALICE Champion is the property level platform expert

● Main responsibilities include:

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Post-launch success is dependent on dedication and efforts of ALICE Champion!

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Pre-Implementation

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Implementation Week

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General Responsibilities

Ongoing: Communicate new features/bug fixes with property; Host internal trainings for new hires

● Operations Expertise -

● Decision Maker -

● Engaging Leader -

● Proactive Manager -

● Tech Savvy -

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Karen was a phenomenal leader -

Richard was a busy Director of Rooms -