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Page 1: Lyft's Community Helped the Business Scale... and so can yours by David Rust

Lyft’s Community Helped it Scale

… and So Can Yours

Page 2: Lyft's Community Helped the Business Scale... and so can yours by David Rust
Page 3: Lyft's Community Helped the Business Scale... and so can yours by David Rust
Page 4: Lyft's Community Helped the Business Scale... and so can yours by David Rust
Page 5: Lyft's Community Helped the Business Scale... and so can yours by David Rust

Tip #1:

Marketplaces are communities

Page 6: Lyft's Community Helped the Business Scale... and so can yours by David Rust
Page 7: Lyft's Community Helped the Business Scale... and so can yours by David Rust

20,000met

people

Page 8: Lyft's Community Helped the Business Scale... and so can yours by David Rust

The beginning of Lyft’s

community

Page 9: Lyft's Community Helped the Business Scale... and so can yours by David Rust
Page 10: Lyft's Community Helped the Business Scale... and so can yours by David Rust
Page 11: Lyft's Community Helped the Business Scale... and so can yours by David Rust
Page 12: Lyft's Community Helped the Business Scale... and so can yours by David Rust

ATTRIBUTION

Zimride Instant

Page 13: Lyft's Community Helped the Business Scale... and so can yours by David Rust
Page 14: Lyft's Community Helped the Business Scale... and so can yours by David Rust
Page 15: Lyft's Community Helped the Business Scale... and so can yours by David Rust

We had to rely on

community

Page 16: Lyft's Community Helped the Business Scale... and so can yours by David Rust
Page 17: Lyft's Community Helped the Business Scale... and so can yours by David Rust
Page 18: Lyft's Community Helped the Business Scale... and so can yours by David Rust

Tip #2

Reward your community with micro

responsibilities

Page 19: Lyft's Community Helped the Business Scale... and so can yours by David Rust
Page 20: Lyft's Community Helped the Business Scale... and so can yours by David Rust
Page 21: Lyft's Community Helped the Business Scale... and so can yours by David Rust

100%

Page 22: Lyft's Community Helped the Business Scale... and so can yours by David Rust
Page 23: Lyft's Community Helped the Business Scale... and so can yours by David Rust
Page 24: Lyft's Community Helped the Business Scale... and so can yours by David Rust
Page 25: Lyft's Community Helped the Business Scale... and so can yours by David Rust
Page 26: Lyft's Community Helped the Business Scale... and so can yours by David Rust
Page 27: Lyft's Community Helped the Business Scale... and so can yours by David Rust

Tip #3

Don’t be afraid to rely on your community

Page 28: Lyft's Community Helped the Business Scale... and so can yours by David Rust
Page 29: Lyft's Community Helped the Business Scale... and so can yours by David Rust

Thank you.


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