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Legal Design + Innovation
by Margaret HaganStanford Legal Design Lab
@margarethagan
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What does our work look like in practice?
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Observing the Clerk’s Office
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Observing the Self-Help Center
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Service Safaris, walking through process
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Interviews with Litigants
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Interviews with Advocates
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Envisionment sessions
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Making sense of what we’ve observed and heard
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Interactive Service
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Enactment
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Test the Ideas with Litigants
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Our first set of innovations was all aroundimproving people’s ability to navigatecomplicated procedure.
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Now our focus is on improving the system itself to be more human-centered + navigable.
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And we are experimenting with AI techniques to spot + intervene in people’s legal (life) problems earlier.
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http://learnedhands.law.stanford.edu
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https://www.legaldesignalliance.org/
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https://legaldesignalliance.org
#legaldesign