Learning from Practice: Continuous Improvement and EvaluationA-011BCandice Bocala, Ed.D. Spring 2015 Module
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What is “improvement”?
[2 min] • Think about a time when you or a group you were a part of
tried to improve something... • This can be a practice, a routine, a product, or an outcome.
[5 min] • Share your experience with your neighbor. Switch after 2
minutes.
[5 min] • What common characteristics did each story have?
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Two foundations for the course
Improvement science• Emphasis on thinking
about systems and cycles
Program evaluation• Emphasis on
formative (as opposed to summative) evaluation
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Evaluation is the systematic assessment of the operation
and/or the outcomes of a program or policy, compared to
a set of explicit or implicit standards as a means of
contributing to the improvement of the program or policy.
Carol Weiss (1998)
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Course essential questions• How can program theory be used in evaluation and
improvement?
• What are the relationships among practitioners, researchers, and evaluators in various models of continuous improvement?
• How can improvement science and evaluation practices be used to build organizational capacity?
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6-week sequence
Week 6: Other Models of Improvement
Week 5: Evaluation Capacity Building & Supporting Continuous Improvement
Week 4: Participatory & Empowerment Evaluation
Week 3: Utilization-focused & Developmental Evaluation
Week 2: Theory-based Evaluation & Logic Models
Week 1: Introduction to improvement science
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Assignments• Task: Develop formative evaluation proposal • Key skills & capacities:
• Communicate with program stakeholders • Diagram program theory / logic modeling • Write evaluation questions • Align data collection with evaluation questions • Consider pros / cons to different evaluation approaches
• Task: Reflect on your learning • Key skills & capacities
• Demonstrate understanding and integration of course content • Synthesize learning for your future work
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Learning from practitioners
Suggestions for evaluation use
Approach to evaluation
Data collection ideas
Program theory / logic model
Program description, key stakeholders, evaluation questions
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A-011B partner organizations
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Class pedagogy
Class discussion of weekly study
questions
Rubrics
Formative feedback and revision
Workshop model using your own work
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Logistics
Grading: • Attendance and class participation: 25% • Progress on components of evaluation proposal: 25%• Completed evaluation proposal: 25% • Final reflective memo: 25%
• Can take class for a grade or pass/fail • Final assignments are due March 13, 2015(1 week after class
ends) • No need for instructor permission to enroll • No enrollment limit on the course
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