III CONGRESO NACIONAL LEAN IT | www.aelit.es
Lean IT " A Basis for Future IT"
Dominique van den Boom, Lean IT Association Madrid, 29 November 2016
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• Lean IT - a Company Strategy • Target audience for Lean IT • The Lean IT Association
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Agenda
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Lean IT - a Company Strategy
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Better-Faster-Cheaper Mantra
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Production & IT
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Artisan Mass Production Lean Production
Artisan Mass Production
in IT Lean Production
in IT
1920s 1950s 1990s 2010 1980s
TPS
Lean IT Agile ITIL
DevOps Specialization &
Coordination Creating FLOW
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IT Roadmap of the Future
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ITIL –
Operational Process Maturity Level 3
ITAM –
Know what stuff we have
COBIT –
Governance Process Maturity Level 3
Service-Focused Transformation
Adopt LEAN IT principles, Focus on eliminating Waste &
Continual Service Improvement
Agile Development & Project Management
DevOps
Automation & Continuous Deployment
… Delivering value to customers by facilitating outcomes customers want to achieve without the ownership of specific costs and risks
Source: T. Dumoulin,Pink Elephant
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The high performance IT Organization
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High Performing IT organizations
200x more frequent deployments
Faster
Better Cheaper
Happier
200x 24x
24x faster recovery from failures
3x
3x lower change failure rate
2,555x
2,555x shorter lead times
2,2x higher employee Net Promoter Score
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Accountability, Responsibility, Ownership
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Bulls Eye
Toolset
PEOPLE’s mindset
Technology tool set
Process skills set
III CONGRESO NACIONAL LEAN IT | www.aelit.es
Target Audience for Lean IT
III CONGRESO NACIONAL LEAN IT | www.aelit.es
By IT Frameworks
ITSM-ITIL CSI
Lean Six Sigma
DevOps
Agile
TIPA
COBIT
CMMI
HDI
Lean IT Market
Extensions IT Frameworks
CIO Desktop Support Mgr.
IT Operations IT Service Managers
Developers Consultants
Auditors Quality Assurance
Mgr.
Technical Specialist Project Managers
Desktop Support Network Specialist
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Six Sigma, Lean IT and Theory of Constraints
Lean IT and Lean Six Sigma both represent tool sets for process improvement. Six Sigma, focus on reducing variation and achieving uniform process results in less waste, less throughput time and less inventory. Lean IT, focus on waste and flow time results in less variation, uniform output and less inventory. TOC, focus on constraints and increased throughput results in less inventory and a different accounting system.
Lean IT, Six Sigma and
TOC Complimenting
each other
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Lean IT and Application Development
Application development and maintenance is a prime candidate for lean methods not only because it involves a great many processes with the potential to be optimized but also because large differences in productivity among organizations suggest that some are far less efficient than others. Applying the principles of lean to ADM can increase productivity by 20 to 40 percent, while improving the quality and speed of execution.
Lean IT and Application
Development
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Lean IT and Agile
The Lean Approach is the basis of Agile Agile tells you how to optimize the end to end process that creates value for your customers – from the initial idea to collecting cash. Lean principles focus on flow more than anything else: bottlenecks in the process must be removed and wasteful activities need to be identified and avoided.
Lean IT and Agile
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Lean IT and DevOps DevOps focuses on Improving the Collaboration between
developers and operations. The development teams and the operation teams need to find ways to reduce waste and streamline processes. This is where Lean IT comes in. Lean IT is an extension of Lean Principles, applied in an IT environment. The approach is a way of thinking and acting, focusing heavily on organizational culture. DevOps can use the benefits of Lean methodologies into operations by reducing the barriers to delivering more value to the customer (Lean) and aligning with the business. This results in a better running development team, smoother operations, and ultimately happier customers.
Lean IT and DevOps
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By Industry
DevOps
Logistics
Financial Services
Distribution
*Health Care
*Insurance
Accounting
*Digital Enterprise
*Marketing & Sales
MFG
e-Commerce
*Telecom
*Travel
Lean IT Market
Extensions
CIO CEO
Business Managers IT Service Managers
Financial Analysts IT Consultants
Financial Consultants
Procurement Mgr. Quality Assurance
Mgr.
Telecom Mgr. Project Managers
Business Analysts Sales Managers
Marketing Managers
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The Lean IT Association
Founded 2015 6 Partners 300+ Training partners 3500+ Certificates 4 Languages
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Our Mission
• An industry standard set of Lean IT reference materials and other resources for Practitioner organizations
• A clear understanding of the value and
positioning of Lean IT relative to other bodies of knowledge and standards
• A certification scheme for individuals from
organizations adopting Lean IT Principles
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Competence levels & Certifications
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The Heat Map 50%
30%
5%
5%
5%
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Opportunity for all to use LITA as a platform
• LITA is an Open Community where experts and organizations will co-create and share Lean IT practices
– Guidance and Standards
• Contribute to a global community of Experts passionate about Lean IT and principles and contributing to a new global standard
• LITA as a platform to allow everyone to join,
participate, contribute and benefit
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Contact: www.leanitassociation.com
Or follow us on LinkedIn or Twitter www.linkedin.com/company/lean-it-association @leanittweets
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Thank you for listening [email protected] nl.linkedin.com/in/dominiquevandenboom +31 6 52334168