![Page 1: Keith McBride Head of Hosted Solutions July 2014 Value Added Services](https://reader036.vdocuments.site/reader036/viewer/2022062518/56649ed15503460f94bdfe58/html5/thumbnails/1.jpg)
Keith McBride
Head of Hosted Solutions
July 2014
Value Added Services
![Page 2: Keith McBride Head of Hosted Solutions July 2014 Value Added Services](https://reader036.vdocuments.site/reader036/viewer/2022062518/56649ed15503460f94bdfe58/html5/thumbnails/2.jpg)
Call management & reporting from Akixi
Real time stats
Accessible from any internet-facing device
Abandoned call recovery
Extension activity monitoring
Cradle to grave reporting
….loads more!
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Akixi - Wall boarding
No software to buy or maintain
No additional P.C’s to buy or maintain
Minimal connection costs
Speedy & Minimal technical set up
Pay As You Go
Multi Site reporting as standard
Cradle To Grave & Internal call tracking
Use when you want, even month by month
Works on Mac, P.C, Linux & Mobiles
Always up to date
Disaster recovery built in
Available anywhere & everywhere
Real Time & Historical reports
.....and it’s very ecologically friendly
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Horizon Integrator
Presence
Click to Dial
Outlook Integration
Contact Screen Popping
Directory Integration
Lync Integration
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A software client that allows users to control Horizon from their desktop
Draws down lots of functionality for ease of use & quick access
Integrates with Outlook
Horizon Integrator
![Page 6: Keith McBride Head of Hosted Solutions July 2014 Value Added Services](https://reader036.vdocuments.site/reader036/viewer/2022062518/56649ed15503460f94bdfe58/html5/thumbnails/6.jpg)
In-call desktop control
Preview windows with in-call control
Caller Detail
Call Direction
and Detail
Call Control
Basic Caller Details
Call Control Actions
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Click to dial & directory access
Recent Calls
Quick Dial & Search
Call History
Clipboard dialling
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The missing Lync!
Horizon and Lync are not mutually exclusive
Zest4 use bothLync: IM, presence, desktop sharingHorizon: For all business telephony
We’ve now started to integrate through presence
And will continue to develop the solution
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Telephony Presence
• Monitor up to 20 users• User defined list• Click to Dial• Displayed by location
Online busy lamp field!
Presence
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Horizon Integrator CRM
All the functionality of Integrator
PLUS integration with 20+ leading CRM systems
Ideal for sales and customer services teams
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CRM Integrator
Presence
Click to Dial from multiple platform
Record Screen Popping
Call control integration with familiar software.
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CRM & Outlook integration
Contact popping from chosen CRM
Contact popping from Outlook
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Desktop Client
Click to Dial
Instant Messaging
Presence
Call Control
Headset Usage
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Horizon softphone - PC
Presence
Instant Messages
Advanced Call Handling
Manage Features
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Mobile Client
Uses WiFi, 4G or 3G
Instant Messaging
Presence
Call Settings & Control
Android / iOS – Q3
Horizon Endpoint
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Horizon mobile app - Android
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Zest4 - UC Product Roadmap…
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want to know more?
Keith McBride
Head of Hosted Solutions
0161 956 3345
www.Zest4.com