Download - Joe Wiggins GDRoadshow Presentation
Featured Speaker
Joe WigginsUK Public Relations
Sr. PR Manager, Europe
@JoeWi@GlassdoorUK
Listen: Be Open to Frequent Feedback
• Candidate Interview Process
• New Hires Onboarding Process
• Quarterly All Hands Meetings
• Employee/Manager 1:1s
• Annual Performance Review Process
• Employee Resignation
Respond: Don’t Wait to Get Involved
1. Respond rapidly
2. Welcome ALL feedback
3. Address specific issues
4. Be considerate
5. Promote the positive
Example: CEO of Zillow
Zillow CEO Spencer
Rascoff
responds to reviews on behalf of the
company.
As a result,
four candidates in arecent 30-day period
said that reading the
employer response solidified
their decision to accept
the job offer.
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Summary
• Best Places to Work = It’s all about employee feedback
• Review quality, quantity & consistency matter
• Common traits: Vision, Leadership, Transparency
• Free Employer Account allows you to listen, engage
and track