Indata project
Presented by: Lisa Becker Assistive Technology Technician (317) 466-2001 ext 2529
Job Accomodations – Hiccups and Glitches
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The Job Accomodation, it’s Magic!
POOF!
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Identify & Meet the Stakeholders
Ask questions & observe
Research Solutions
Make adjustments or re-evaluate
Make & Implement a plan
Did it work
? CELEBRATE!
On to the next opportunity!
The
Job
Accomodation
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Expectations
and
Perceptions
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Hiccups and Glitches What to do when things don’t go according to plan.
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What do you see?
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Don’t get tripped up! Know who ALL stakeholders are
Set expectations & explain
Communicate though Staff changes
Job changes
Health changes
Other/unexpected changes
Available Assistive Technology
Adequate Training and Learning Curve!
Follow up to make sure it is working!
Everyone CELEBRATE!!!
The Job Accomodation
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Success is spelled COMMUNICATION
It’s ironic that we use technology to communicate (land line, mobile phone, email, fax, etc.) about this process and we sometimes find that communication to be the most challenging part of the process.
How do we use Assistive Technology
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Truck Driver
Dyslexia and anxiety
Had a job, lost a job for personal reasons, found another job
Needed to complete paperwork & keep logs, follow road directions (avoiding construction zones) in a highly regulated profession
Wonderful employer Changed workflow
Allowed him to email communication/reports
Solution: Used free apps on his smartphone to read onboard communication device; Used built-in voice-to-text to respond in email; Talking navigation system with duct tape, velcro and mounts.
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Joe
Hiccup! One of stakeholders was
resentful and did not think he could do it.
Office changed technology after we were finished and did not anticipate it would affect Joe.
Young woman with Quadriplegia
Uses an electric wheelchair, controlled by chin
Uses smartphone with stylus in mouth to navigate
Wants to be a receptionist in a corporate
environment
Need to address responsibilities and safety
Solutions:
Corporate phone system access using software with headset
Navigation and searching phone number using Dragon Naturally
Speaking
Accessing security by using several Microbot Push
Encourage alternative responsibilities in place of the ones she
is physically unable to do
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Alicia
Multiple Glitches: Expectations Not all Stakeholders
were identified Communication Not strong team
Engineer for 29 years, close to retirement
Blood clots caused Poor circulation, swelling in
legs
Lower back, degenerative disks
Hearing loss
3 work areas, miscommunication could be catastrophic
Solutions:
Ergonomic, adjustable chair with foot rest
CapTel phone, new hearing aids
Free apps to convert speech to text
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Doug
Hiccup! I did not know he was
also working with an audiologist who was also making recommendations, but not directly related to job
Graduate Student working as instructional assistant to
law professor.
Hearing loss, impairment not significant enough for
hearing aids
Needs:
notetaking,
Meeting with students
Communicate with professor
Microsoft Translator
Livescribe Pen with headset
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Allison
Glitches! Many stakeholders and other
interested individuals did not recognize the Allison had a disability.
Allison worked hard not to let anyone know.
Allison had used AT before that prejudiced her view of the recommendations
Office Manager for large office
Suffered stroke, with underlying health issues
Slow recovery, must be fulltime within month
Frustrated at pace of recovery
Remembers what needs to be done but cannot make body work
Delayed and sometimes slurred speech
Solutions:
1-handed keyboard
Dragon Naturally Speaking
Developed templates using old files
Kurzweil 3000 & reading apps for smartphone
Apps & Built-in assistive technology on smartphone
Read email aloud
Pronounce words
Memory and organization apps
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Noah
Hiccups! Additional medical conditions,
caused more need Afraid to lose job Afraid of how co-workers react to
him Supervisor pressured to get back
up to speed Consumer did not disclose Carpal
Tunnel, which he had suffered with for 5+ years
Student at a state college
Major: Nuclear Physicist with minor in linguistics
Autism Spectrum Disorder, ADHD, LD in Writing, LD in
Reading
Math skills are off the charts!
Difficulties with organization, writing and reading;
staying on task.
Solutions:
Laptop, Kurzweil 3000, Dragon Naturally Speaking
Android Smartphone with apps
Paper! 3 part carbonless invoice pad with desktop calendar
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Terri
Glitches! Profs saw he was so
smart in math/knowledge, overlooked his needs for organization accommodation.
Consumer did not use recommendations.
The Job Accomodation
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Never Stop Asking Questions!
The Job Accomodation : the juggling
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• Work as a TEAM
• Managing Expectations
• Realistic Timelines & Waiting
• Changes in everything!
• Availability of Assistive Technology
• Training & Learning Curves
• Re-evaluating challenges
The Job Accomodation
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Success is spelled COMMUNICATION
Need more help?
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QUESTIONS?
Thank you for attending!