Download - James Hoeksma case studies/portfolio
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Link generator Nokia: Creator of a global tool which: • Allows the creation of tracked links to partners • Attributed by channel (Facebook, Bought
Media, etc.) In 6 months this accounted for 30% of all traffic to partner sites from all Nokia properties. These leads are 1 of 4 Nokia Online KPI’s.
Technology, Media and Telecoms
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Customer satisfaction raised YOY by 35% at T-Mobile – to highest European T-Mobile CSat rating.
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Online upgrades increased 168%
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Vision: To be bold in how we present page content and design…engaging user experience that simplifies and informs
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UCD review Virgin Media check out = 43% conversion increase
Individual professional review the Virgin Media funnel, optimised for conversion, increase based purely on flow changes.
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Team building
Recruited and mentored team of UX designers, UX specialists to deliver best practice in all online work.
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Illustrated meeting notes
“I found James’ work to be creative, accurate and a great
way to bring my speech to life after the fact!” Chris
Capossela. Executive Vice President and Chief Marketing
Officer, Microsoft
“I would say that I always enjoyed your visual summaries -
they were fun, accurate and inspiring.” Tuula Rytila, CMO
Mobile device Marketing at Microsoft
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Thank You James Hoeksma is at: [email protected] +44 7949 918 500