Download - IUT Castres : présentation UX le 18/11/2013
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?IUT Castres18 nov 2013
@ alexmccardell @ws_interactive
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iCASTRESIUT Castres18 nov 2013
@ alexmccardell @ws_interactive
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my name is alex mccardell
@ alexmccardell @ws_interactive
i was born in the usai live and work in toulouse
i speak english
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mais on va parler français
@ alexmccardell @ws_interactive
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@alexmccardell @ws_interactive
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WorldWideWeb@ alexmccardell @ws_interactive
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@ alexmccardell @ws_interactive
< HTML, digital, web, CMS, content strategy, mobile, UX, web services, SEO, SEM, SES, XML, LAMP, HTML5, CSS3, JS,
Jquery, java, design, apps, PHP, 3D, tablet, IA, flash, after effects, PS, WP, Drupal, Automne, social media, href, class, calques, iMac, Android, firefox, safari, chrome, opera, bing,
forum, web participation, apache, linux, windows, ergonomie, touch, sitemap, surface, iPhone, iTunes, YouTube,
Google, CDN, Sublime Text, twitter, facebook, pinterest, flickr, linkedin, quora, dribbble, bitly, scoop.it, G+, slideshare, instagram, ebooks, wireframe, prototype, analytics, div, span, strong, h1, h2, h3, title, meetup, jslint, lean web, agile, Yahoo,
sprites, jpg, gif, png, cache >
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what’s a web professional to do
@ alexmccardell @ws_interactive
?
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fais moi confiance, on va parler français
@ alexmccardell @ws_interactive
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< HTML, digital, web, CMS, content strategy, mobile, UX, web services, SEO, SEM, SES, XML, LAMP, HTML5, CSS3, JS,
Jquery, java, design, apps, PHP, 3D, tablet, IA, flash, after effects, PS, WP, Drupal, Automne, social media, href, class, calques, iMac, Android, firefox, safari, chrome, opera, bing,
forum, web participation, apache, linux, windows, ergonomie, touch, sitemap, surface, iPhone, iTunes, YouTube,
Google, CDN, Sublime Text, twitter, facebook, pinterest, flickr, linkedin, quora, dribbble, bitly, scoop.it, G+, slideshare, instagram, ebooks, wireframe, prototype, analytics, div, span, strong, h1, h2, h3, title, meetup, jslint, lean web, agile, Yahoo,
sprites, jpg, gif, png, cache >
@ alexmccardell @ws_interactive
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@ alexmccardell @ws_interactive
< HTML, digital, web, CMS, content strategy, mobile, UX, web services, SEO, SEM, SES, XML, LAMP, HTML5, CSS3, JS,
Jquery, java, design, apps, PHP, 3D, tablet, IA, flash, after effects, PS, WP, Drupal, Automne, social media, href, class, calques, iMac, Androïd, firefox, safari, chrome, opéra, bing,
forum, web participation, apache, linux, windows, ergonomie, touch, sitemap, surface, iPhone, iTunes, YouTube,
Google, CDN, Sublime Text, twitter, facebook, pinterest, flickr, linkedin, quora, dribbble, bitly, scoop.it, G+, slideshare, instagram, ebooks, wireframe, prototype, analytics, div, span, strong, h1, h2, h3, title, meetup, jslint, lean web, agile, Yahoo,
sprites, jpg, gif, png, cache >
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< UX >
@ alexmccardell @ws_interactive
les cinq piliers
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< speed >
@ alexmccardell @ws_interactive
chaque milliseconde compte
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@ alexmccardell @ws_interactive
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< honesty >
@ alexmccardell @ws_interactive
Qui trompe ses utilisateurs ?
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@ alexmccardell @ws_interactive
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< empathy >
@ alexmccardell @ws_interactive
Comprendre l’utilisateur
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@ alexmccardell @ws_interactive
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< unique >
@ alexmccardell @ws_interactive
inspirer l’utilisateur
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@ alexmccardell @ws_interactive
alex mccardell
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< community >
@ alexmccardell @ws_interactive
partager avec et entre les utilisateurs
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@ alexmccardell @ws_interactive
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< UX >
@ alexmccardell @ws_interactive
speed honesty empathy unique
community
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< Building Trust >
@ alexmccardell @ws_interactive
sites, blogs et réseaux sociaux
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< Content Curation >
@ alexmccardell @ws_interactive
réseaux sociaux
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@ alexmccardell @ws_interactive
Objectif
Sujet
SourcesSens
Partage
merci à Beth Kanter : www.bethkanter.org
La curation de contenu
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@ alexmccardell @ws_interactive
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< Content Creation >
@ alexmccardell @ws_interactive
sites et blogs
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@ alexmccardell @ws_interactive
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@ alexmccardell @ws_interactive
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@ alexmccardell @ws_interactive
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Customer journey map
@ alexmccardell @ws_interactive
Exprimez votre message central
Inactif
Prospect
Client
Ambassadeur
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@ alexmccardell @ws_interactive
Connaître vos visiteursPersonas : le profil de l’utilisateur
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@ alexmccardell @ws_interactive
Construire l’architecture de l’informationPrioriser et structurer le contenu
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@ alexmccardell @ws_interactive
Âge du domaine Qualité du contenu Qualité des backlinks Réseaux sociaux La confiance de l’utilisateur sur le site La nouveauté du contenu Le trafic sur le site
Développer un réseau de confianceLes critères d’évaluation TrustRank (google)
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iThank you@ alexmccardell @ws_interactive