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IT Networking Challenges forWestchester/CT-area Businesses
Presented by:David Giannetta
Territory ManagerWestchester CountyFibertech Networks
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» Increased Bandwidth Utilization• Growing number of subscribers, growing number of applications
available and an increase in the data content of applications
• User trends to reduce operating costs through sharing and/or outsourcing applications to remote locations through data, image and video continue to drive metro bandwidth growth
» Regulatory and Bandwidth Requirements• Off-site data storage demand continues to increase due to regulations in
healthcare, banking and other industries
• The Sarbanes-Oxley Act (SOX) contains requirements for tracking and redundant storage of financial information and security requirements for critical data
Metro Bandwidth and Enterprise Drivers
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» Wireless Opportunities• Bandwidth required between regional cellular switches is growing
exponentially
• Fiber backhaul from wireless towers is gaining momentum in replacing ILEC copper loops to facilitate the migration from 2G networks to 3G, 4G and beyond
» Virtulization/Data Centers/Cloud Computing • Collocating computers at centralized data center consuming massive
amounts of processing power and bandwidth capacity
• Facilities must have Internet access and interconnection with other data centers as part of a redundancy plan
Metro Bandwidth and Enterprise Drivers
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Bandwidth Options
» Dark Fiber
• Fiber infrastructure that enables customer to link multiple locations under a customized ring or point-to-point network
• Unlimited bandwidth at a fixed cost
» Metro Ethernet
• Preferred networking technology for transferring large amounts of data quickly and efficiently
• Secure and scalable method of transferring the benefits of your local network across a wide area network
» Private Line Connections
• Typically a multi-office data transport medium for secure, flexible and cost-effective information sharing
• Enable multiple protocols and applications such as VoIP, file sharing, video delivery, remote user access and central data and storage applications.
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» Founded in 2000
» Headquartered in Rochester, NY
» 23 Metropolitan Area Networks throughout the Northeast and Mid-Atlantic
» 6,000+ Metro route miles
» 600,000+ Metro fiber miles
» 3,700+ On-net buildings
» 900+ On-net cell sites/towers
» 550+ customers
» 220+ employees
Fibertech is the Premier Metropolitan Bandwidth Provider in Mid-size Cities
CONNECTIVITY: We enable customers to cost-effectively meet current connectivity requirements and future-proof their enterprise networks with the unlimited scalability of our fiber-based solutions.
COMMITMENT: An unwavering dedication to providing a customer experience unlike any other. From quality assurance to customer responsiveness, our attention to your business is unparalleled in the industry.
Fibertech Today
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Brand Quality of Sales Representatives Customer Service Network Quality Billing
Fibertech finished as a clear #1 in Total Carrier Customer Experience Touch Points - comprised of 6 main service categories
» For the fifth consecutive year, we received the highest operations and service excellence marks from our customers in the ATLANTIC-ACM Business Connectivity Report Card survey dated June 17, 2010, which is an Enterprise Survey:
Brand Quality of sales representatives Provisioning Customer Service Network Performance
Billing Data value delivered for Enterprise customers
- monthly spending more than $50K/month Data value delivered for Enterprise customers
- monthly spending less than $50K/month Overall Data Quality
» Fibertech finished with the #1 ranking in 9 out of 10 award categories in the Atlantic ACM 2010 Enterprise Survey
Industry Service Recognition
» Received highest operations and Carrier service excellence marks for last three years and won 5 out of 8 available awards in Oct 2009 Metro Carrier Report Card:
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Westchester County Network
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Fairfield County Network
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Fibertech’s unique capabilities to customizesolutions to exceed our clients network requirements