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iStreet Solutions Where Performance is
Measured By Results
iStreet Overview 2008
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Who is iStreet Solutions?
HQ in Roseville, CA Enterprise datacenter in
West Sacramento Primary Focus
– SAP Solutions– Managed Services– Infrastructure
Experienced Management Team
SAP SupportFunctional / Technical
InfrastructureOS / DB / HW / Telco
Partner / CustomerMonitors
& Manages
iStreetMonitors
& Manages
SAP OperationsBasis (R/3)
Implement - Operate - MaintainImplement - Operate - Maintain
iStreet’s Target Market
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iStreet Locations
iStreet LocationsBoston – 4Q 2008ColumbusHouston -4Q 2008Los AngelesNewtown SquareOrlandoPhiladelphia - DRRoseville, HQW. Sacramento -
DC
Offshore Centers• New Delhi – 4Q 2008
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Key Strategic Partners
Application Partners– SAP– Microsoft
Technology Partners– Sun Microsystems– Level3 Communication
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Key SAP Customers
March 19, 2007, Bumble Bee Foods, LLC; a 1 billion dollar San Diego, CA based firm selects iStreet Solutions, the SAP Certified Hosting Provider for its SAP infrastructure. Industry leading managed services and SAP Certified Hosting Solutions criteria lead BBF to select iStreet Solutions over IBM.
August 1, 2007, Seattle based Marine Resources Group
(MRG); a 700 million dollar firm selects iStreet Solutions as their SAP Certified Hosting Partner. MRG was established in 2000 by Saltchuk Resources as a holding and support company for investments in tug, barge and ancillary marine service companies. MRG has the largest and most capable coastal tug and barge fleet in the United States.
Ausra Inc. - Ausra develops and deploys utility-scale solar technologies to serve global electricity needs in a dependable, market competitive, environmentally responsible manner.
Sixth Gear – A New York based, Wall Street backed 1 billion dollar start-up, concentrating in the primary and secondary auto lending industry .
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Market Focus
SAP Solutions
In concert with SAP service providers and integrators.
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Our SAP Relationship
December 2007– Recertified by SAP Hosting
November 2005 – iStreet is certified as an
SAP Hosting Partner– 1 of only a few select companies
in the US to meet SAP’s rigorous standards.
Oct 2005– Onsite Audit by team from
SAP AG, Germany Jun 2005
– Sponsored by Chris McClain, SVP and GM of SAP America
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iStreet’s Value to Customers
Maximize ROI and lower TCO– Cost your project accurately - standard monthly fixed rates– Flexible contract periods - only what you need– Increase investment security - reliably predict follow-up costs
for live operations Save Time
– Template - Ready to run environments– Reduce employee training at startup
Save Resources– Bypass staff shortages – Pay for less 1 FTE vs. 4 FTE In House– Focus internal resources on your business– SAP Specialists are expensive and hard to find
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Typical SAP Landscape
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iStreet Solutions SAP Support Suite of Services
iStreet Solutions SAP Hosting Basic iStreet Solutions SAP Hosting Standard iStreet Solutions SAP Hosting Performance iStreet Solutions Remote Management iStreet Solutions Remote Basis and DBA
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Hosted Services
iStreet Solutions SAP Hosting Basic
Basic provides the first building block of the iStreet Solutions Suite. Cost effective with all the basic services including 24x7 availability of SAP ERP landscapes. Designed to meet the budget requirements of smaller SAP projects with a high reliability and focus on a stable system. SAP Hosting Basic is fully scalable as your needs and requirements grow.
iStreet Solutions SAP Hosting Standard
Standard provides the addition of high performance and scalable components. With client needs anticipated to grow rapidly but cost containment still key, Standard grows as your needs grow. A hosted domain is formed so the building blocks of growth are available and easily added as necessary.
iStreet Solutions SAP Hosting Performance
Performance is for clients with complex requirements who demand the highest performance in terms of availability and response time. High user numbers require management capabilities to include application and process monitoring. Business continuity is a strong consideration of organizations requiring a Performance solution.
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Remote Services
iStreet Solutions Remote Management
Remote Management is for current SAP customers who desire to restructure the support of there SAP system environment. The services extend any of the iStreet Solutions SAP Hosting services to your site. A duplication of the hosted model is formed on your site as needed using the same high performance standards of our hosted services.
iStreet Solutions Remote Basis and DBA
If BASIS support is what you need, our experienced BASIS team can augment your staff from our remote data center. Our database expertise extends to DB2, Oracle, MS SQL, and MaxDB so all your needs are covered.
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SAP Hosting Deliverables #1
Implementation Tasks – Pre and Post Go Live iStreet Client(or AMS)
Project Management for Migration to Hosted Environment RAccount Management and Support Leads RSAP Application RDatabase Software RServer Platforms RSecurity – Operating System RSecurity – Networking RNetworking RStorage and Backups RTesting and Quality Assurance RCut-Over to Hosted Environment R
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SAP Hosting Deliverables #2
Support Tasks – Pre and Post Go Live iStreet Client(or AMS)
Account Management and Support RConfiguration and Change Management RClient Connectivity RHardware ROperating Systems RSecurity – Operating System RSecurity – Networking RSecurity – Facilities RNetworking RStorage and Backups R
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SAP Hosting Deliverables #3
SAP Support Tasks – Post Go Live (Integrator performs Pre Go Live)
iStreet Client(or AMS)
Help Desk RPerform Transports RBasic Security Administration RSAPGUI Distribution RSAP Job Scheduling Services (excludes externally scheduled jobs)
R
SAP Support (OSS) Management (Problem analysis and resolution, coordinating with SAP OSS/Client)
R
Output Management RDatabase Software RProblem Resolutions R/C R/CInstance and Client Maintenance RPatches RPerformance Tuning RMonthly System Review R
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SAP Monitoring
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Database Monitoring
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Availability, Health, Utilization
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Infrastructure
Data Center Tour
The Heart of iStreet
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Powerful !
Redundant Power 1.2 Megawatt
Generator Dual Feed
Distribution to the Rack
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Secure !
24x7 monitoring and surveillance
Multi-level access – Key Fob– Biometric hand scan– PIN– Mantrap– Key access to cages
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Robust !
3-level cabling Custom cages and
cabinets Vast Data & Telco
Interconnect– Level 3
Communications– N. California Hub
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You have our total support!
Thank you