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Agile == Jugaad?
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Introduction
• Fakhruddin J Bandukwala (FJB)– Certified Scrum Master, CISA, CA– IT Architecture Design & Development @ TCL– Blogger – http://fjb-mgmt-class.blogspot.com– @fjbanduk
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Tata Communications Ltd
• VSNL was formed in 1986• Launched internet for public access
in India on 15th Aug 1995• First Indian PSU to be listed on NYSE
in 2000• Part of the $100bn Tata group since
2002• VSNL International launched in 2004• Acquires Tyco and Teleglobe in 2005-
06 • Becomes world’s largest provider of
submarine cable bandwidth• Re-branded as Tata Communications
in 2008• Offices in 80 cities in 40 countries
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Acknowledgement
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The Great Indian Jugaad
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Chennai
Do not try this at home
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Global Jugaad
Jugaad
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Jugaad Principles
Based on principles described in the book - Jugaad Innovation
Opportunity in adversity
Do more with less
FlexibilityInclusive
Passion
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Challenges to Agile and Jugaad
InflexibilityFalse confidence
Old mindsetsNo Risk
Comply with process
Follow the
plan
Skills and
resources
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Interlock with Agile
Deliver ValueCustomer satisfaction
Changing requirementsEarly and continuous delivery
Working softwareCollaboration between users
and developersMotivated individuals
F2F interactionsSustainable
Technical excellenceSimplicity
Self organizing teamsAdaptability
NecessityFrugal means
Unpredictable situationMultiple iterations
Trial and errorEmpirical
ImprovisationFlexible thinking
InnovativeQuick reaction
Subject Matter knowledgeEmpowerment
CourageAdaptability
Jugaad Agile
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Jugaad Time
• Build a telecommunication tower• At least 1 meter tall• Using the following raw material– Straw– Tape– Marshmallow
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How did you Jugaad?
Planning?Process?Skills?Trial & Error?Load test?