“IRCOM Isabel”, 215 Isabel Street
LIVE-IN CARETAKER
February 2016
Position Summary: Under the direct supervision of the Director of Housing and Community
Development (DHC), the Live-in Caretaker (LIC) is a detail-oriented, handy person who can ‘fix
anything.’ The LIC is extremely hard-working, enjoys maintenance and repairs and takes pride in having
a well-maintained facility. The LIC must also be a ‘people person’ who is willing to live in and help build
a sense of community. The LIC must have exceptional repairs, maintenance, technical and property
management skills, and strong communication and organizational skills. The LIC is able to meet the
challenges of working in a culturally diverse environment with a positive outlook and approachable
attitude. This position is a key role and is central to the overall success of IRCOM. The ideal candidate
will exhibit and uphold IRCOM’s core values of integration, inclusion, social justice and empowerment
and they will work in a way that is people-centered, holistic and partnership based.
BACKGROUND
Under the direct supervision of the Director of Housing and Community Development, the Live-In
Caretaker will be responsible for the management and delivery of the following activities:
HOUSE MAINTENANCE
General maintenance oversight of a 60 suite multi-family housing complex with offices and
community spaces
Responsible to ensure the janitorial services to common building areas are completed to the
highest standards, including but not limited to floor cleaning, sweeping and washing, snow
removal, waste removal, surface/window cleaning, light bulb replacement, etc. in accordance
with the IRCOM House Operations Manual
Responsible for the training and management of janitorial staff ensuring WHMIS training and
safe work practices are clearly defined and implemented
Analyze and develop solutions to address complex building performance and system issues
Conduct regular inspections to assess the condition of the building envelope and building systems
and fixtures, and monthly suite inspections, and report findings with repair recommendations to
senior management
Train, mentor and supervise a diverse team of tenant volunteers
Communicate effectively with tenants regarding basic home maintenance and cleaning
Train and supervise paid casual and janitorial personnel to:
o Perform janitorial services
o Perform basic suite fixture maintenance and repairs
o Respond to basic tenant inquiries and problems
o Assist LIC with building and suite inspections
Coordinate and supervise general maintenance, structural and infrastructure projects and
renovations to ensure they are delivered within cost, design, technical and scheduling criteria in
collaboration with the Director of Housing and Community Development
Manage pest control throughout and around the building
CONTRACTOR RELATIONS
Plan and schedule preventative maintenance with trades and other building systems
Assist DHC to negotiate, write and manage contracts for a variety of services
Schedule, co-ordinate and oversee contracted trades, consultants, and inspectors and ensure work
is completed safely and satisfactory
Participate in preparing requests for proposals/quotation and specifications, and analyze and
recommend the award of contracts for all property and facility management functions
Participate in negotiations with contractors/vendors for pricing
Responsible for maintenance contracts, purchasing, and make recommendations to DHC
Arrange annual Fire Safety Inspection, repairs and reporting
Maintain daily, weekly, monthly, quarterly, semi-annual and annual Fire Safety Plan inspections
and reporting
Arrange with tenants to move cars from parking lot for snow clearing when necessary
COMMUNICATION & REPORTING
Maintain constructive, positive communication with the DHC and relevant partners
Obtain input from tenants on building and suite maintenance/repair issues, emphasizing a
participatory, consultative process that ensures tenants have a voice
Maintain accurate records on maintenance activities including date and location requests, type of
repairs, length of time to complete repairs from time of request until time of completion and
inventory used for maintenance
Maintain accurate records for Fire Safety Plan management
Attend weekly team meetings and monthly staff meetings and other staff events
Help resolve disputes involving tenants when it pertains to housing
Assist in the preparation of annual and long term facility plans in consultation with the DHC
OTHER TASKS
Manage security cameras and general security of the facility including serving as primary onsite
contact with contracted security personnel
Ensure proper tenant use of garbage and recycling facilities
Respond to emergency facility/property and security situations on a 24 hour basis
Ensure building code compliance
Participate in inventory management and procurement planning
Participate in bi-annual community meetings
Other tasks as assigned by the DHC
QUALIFICATIONS
Degree or diploma in Building Technology, Property/Facility Management and/or equivalent
experience
Three (3) years in residential property management
Knowledge of maintenance equipment and practices
Knowledge of commercial building construction & maintenance practices
Basic electrical, mechanical, plumbing, and home repair skills including but not limited to
drywall/taping repair, painting, cabinet repair, door adjustment repair, etc.
Working knowledge of Residential Tenancies legislation, procedures and RTB hearings
Demonstrated hands on proficiency in performing building and fixture maintenance and repair
and janitorial cleaning methods and procedures
Demonstrated ability to deal effectively with employees, trades, contractors, consultants,
government departments and the public
Working knowledge of building systems, current building codes and standards, and occupational
health, safety, and labour regulations
Knowledge of WHMIS principles and safety protocols
Must possess strong written and oral communication skills in English
Demonstrated ability to work independently with strong organization/time management skills
Strong analytical and problem solving skills and demonstrated ability to provide innovative and
effective solutions to troubleshoot and address property/facility and maintenance issues in a cost
effective, timely and creative manner
Proven ability to handle conflict in a positive and professional manner
Proven ability to set priorities, manage conflicting priorities and adapt to changing circumstances
Demonstrated budgeting and cost management skills
Must possess a valid Manitoba drivers license
Working knowledge of Microsoft Excel and Word
Experience working in the social housing sector or the not-for-profit sector, working with
newcomers, and proficiency in a second language are considered to be assets
International education / experience is recognized
Fluency in additional languages in common with tenants is an asset
Must undergo Criminal Record Check, as well as have a clear Child Abuse Registry Check
HOURS OF WORK
This position is a full-time position for a maximum of 37.5 hours per week (7.5 hours per day). The LIC’s
hours will generally correspond with IRCOM business hours between 9am and 5pm, Monday to Friday,
with flexibility provided to modify start and finish times to address non-standard times required for
planned specific work activities. Overtime work is compensated by time and a half off, and must be
authorized by the Director of Housing and Community Development.
SALARY & TERM
This is a permanent full-time position (37.5 hours per week). The Live-In Caretaker’s salary is $31,843
and includes MERCS. Extended health benefits can begin after 3 months. The position has a 6-month
probationary period, during which time the employee or IRCOM may terminate the employment on one
week’s notice.
To learn more about IRCOM’s unique mandate and programming please visit www.ircom.ca.
Other Selected candidate must be legally entitled to work in Canada.
Employment Equity is a factor in selection. Applicants are requested to indicate in their covering letter or
resumé if they are from any of the following groups: women, Aboriginal people, visible minorities and
persons with a disability.
Applicants with families are welcome to apply and an apartment based on family size will be
provided.
To apply for this position please submit your resumé and cover letter by
Wednesday, March 9, 2015 by 5:00 PM to:
Office Administrator,
95 Ellen Street Winnipeg,
Manitoba
R3A 1S8
Email: [email protected]
Fax: 204 - 943 – 4810.
We thank all who apply. Please be advised that only those selected for an interview will be contacted.
Your cover letter, resumé and/or application must clearly indicate how you meet the qualifications.
Please note the successful candidate will be required to submit to a Criminal Record Check as well as a
clear Child Abuse Registry Check