Introduction to LMSPI
LMSPI OverviewEstablished in January 2005
Mission: Save Manufacturing in North America
Guarantee a 200% Return On Investment on all implementation
Average ROI among clients/partners is >2880%
Each practitioner on our team has over 18 years experience of hands-on implementation with quantified results
2009 Pinnacle Award Finalist for Small Business Excellence – Knoxville, TN
LMSPI Clients
Why Do We Fail to Improve?
70% of strategic failures are due to poor execution of leadership… It’s rarely a lack of smarts or vision.
–Ram Charan, Why CEO’s Fail
Busy vs Productive
Which body has the most total force applied to it?
Which of these bodies is going to move upward the fastest?
10N
10N
10N
10N
15N
10N
10N
10N
10N
Total Force Applied40N
Total Force Applied45N
Total Force Applied10N
Working Hard,Unaligned
Working Harder,Unaligned
Working Smart,Aligned
Motive Force0N
Effectiveness: 0%
Motive Force5N Up
Effectiveness: 11%
Motive Force10N Up
Effectiveness: 100%
True North
• 100% Value Add• No problems• Human Development• Value to Society
• Hidden Problems • Future Opportunities• Top Challenges• Infrequent improvement
Identify “True North”
Target Condition
Dodging barriers leads you away from the Ideal Condition. Barriers must be met head-on and eliminated!
Barriers
Solutions to problems cannot involve diverting off the path to the Ideal Condition!
We have to earn the right to get to the Target Condition by removing barriers.
There can be no shortcuts!
Current Condition
Reason – Lack of Alignment
Goals are shared & aligned
Roles & Responsibilities are clear and universally
understoodProcesses &
Procedures are defined and
followedInterpersonal
Issues
PersonalityProfiles
Personality Profiles
Facts:Everybody has a primary personality “bent”Most people have a secondary “bent” as wellThe combination of these personality traits is fully formed by age 8These profiles come with inherent strengths and challenges
Your job is to:Understand your personality profileExploit your strengths – work on your weaknessesUnderstand the different profiles around youUtilize their strengths – don’t ask them to be something they’re not
Your job is NOT to: Change your or somebody else’s personality profile
Personality Profiles Purpose (task)
People
Behind The
ScenesOut Front
DIS
C
DDominatorDaringDirectDemandingDecisiveDoerDriver
IInfluentialInspiredInvolvedInterestedImpulsive
SSteadySupportiveServantsStableSatisfiedSerene
CCompetent CautiousConventional CarefulCourteous ComplexCalculating CriticalConscientious
Personality Profiles
DIS
C
Hungers for:Productivity (speed)Challenges (control)Reaction Phrase:“Let’s get it done now!”
Hungers for:EnthusiasmPeopleReaction Phrase:“Let’s all get excited!”
Hungers for:UnderstandingExcellenceReaction Phrase:“I’ve got to make sure I do it right!”
Hungers for:RelationshipsPeace (hates conflicts)Reaction Phrase:“There’s nothing so important that we can’t relax and be friends!”
Purpose (task)
People
Behind The
ScenesOut Front
Personality Profiles - “D”
Outwardly recognized by:Ambitious (Goal oriented)Direct (get to the point)ImpatientStrongDon’t care if you don’t like it
Things others don’t realize about a high “D”:Confidence (there’s nothing I can’t do)The only thing I want is productivity
Potential Weaknesses:Arrogance
• Not caring about other people’s feelings
Additional Information:Loves challenges and emergenciesLikes to be in chargeDon’t like to explain themselvesCan be quiet and patient if they are focused on a goalOnly way to disagree with a D: agree on a goal and test a method.
Battle: True long-term productivity which involves people and humility.
Personality Profiles - “D”
Outwardly recognized by:ExcitementLoud in a crowd
Things others don’t realize about a high “I”:How desperately they have to have a positive responseHow flexible they are
Potential Weaknesses:• The first to quit
Outburst of anger, then forgetting their anger
Personality Profiles - “I”
Traits - The first to:Get excitedReach out to a strangerVolunteer to helpFind humor in a catastropheBe affectionateFind a creative compromiseDiscern how you are feeling
Battle: To finish what you start.
Personality Profiles - “I”
Outwardly recognized by:Low key pleasantness
Things others don’t realize about a high “S”:Strength to be long-lastingHate conflict
Potential Weaknesses:LazinessAddictions
Personality Profiles - “S”
How to relate:Give them a structurePush them wiselyGive them peopleGive them appreciation
Don’t:Expect them to take initiativeExpect them to be sensitiveExpect them to be creativeExpect them to bring orderExpect them to be ambitious
Battle: Gaining respect and appreciation.
Personality Profiles - “S”
Outwardly recognized by:Orderliness
Things we don’t realize about the high “C”:The internal pressure they constantly feel.“I’ve got to try harder”It’s my responsibility to make sure everything is just right.
Potential Weaknesses:Easily embarrassedAvoid the limelightNever feel accepted“Nothing I do is good enough” Improper response to criticismInsecureFrustratedVery sensitiveTakes everything very personally
Personality Profiles - “C”
How to relate:Give them individual assignmentsGive them specific timeframesGive them warning before changes occurGive them reasons why changes will improve things
Don’t:Crowd themRush themMake sudden changesBe sloppy around them
Battle: Joy
Personality Profiles - “C”
Profile Example – Host Show Doug Minter’s DISC profile here
1. Have you seen this as valuable?
2. Please leave your profile at the registration table with your name and contact information, perhaps a business card
3. You will be contacted in the next 2-3 weeks to arrange delivery of your results
Summary – Your Profile: