Download - Interview
INTERVIEW
What is an interview?
A pre-arranged face-to-face conversation between two people
Constant two-way information that must take place between the parties
Parties involved:
Interviewer
Interviewee
• INTERVIEWER• Person who asks the
questionsIER
• INTERVIEWEE• Person who responds to
the questionsIEE
General Goals
To seek or give
information
To create or induce change
To solve problems
Planning and Preparing
Listening and Observing
Questioning and Probing
Assessing and Decision-making
1
2
3
4FOUR KEY SKILLS TO BE OBSERVED
TYPES OFINTERVIEW
INFORMATIONAL / FACT-FINDING
• Usually done in looking for new knowledge or information
• Example of which is a survey interview during Census activities
DISCUSSION / EXPLORATORY
• Used to clarify things not yet fully understood in an informational interview• Example is a police interview during
crime investigations or a lawyer questioning during a court hearing
EMPLOYMENT
• Done in applying for a job
PERFORMANCE APPRAISAL
• Used to evaluate performance of employees• Example is the teacher evaluation in
schools
COUNSELING INTERVIEW
• Used as a way of learning issues concerned problems of individuals• Example is guidance and counseling
interviews done in schools
GRIEVANCE
• Used in companies or organizations having problems or issues within people• Serves as a way of solving
miscommunication or misunderstandings of people
CORRECTION
• Used in checking errors after an evaluation
SALES
• Used in selling products or services• Requires much persuasion to be
successful
EXIT
• Used to clear things up before an individual leaves the job• Done in order to save the employee
from leaving the company or save the company from misunderstanding of rules
Preparations before the
actual interview
Actual interview
Evaluative portion
PHASES IN THE ORGANIZATION OF A FACT-FINDING INTERVIEW
FUNCTIONS OF AN EMPLOYMENT-SELECTION INTERVIEW
• To secure from the applicant facts about his experience and qualifications on which selection and placement will be based
• To provide the applicant with information about the position and the company
• To establish goodwill
INTERVIEW TECHNIQUES
1. Questioning2. Listening and observing3. Evaluating4. controlling
INTERVIEW STYLES
1.Patterned interview2.Indirect interview
JOB INTERVIEW
TIPS
Preparation:• Learn about the organization.
• Have a specific job or jobs in mind.• Review your qualifications for the job.
• Be ready to briefly describe your experience, showing how it relates it the job.
• Be ready to answer broad questions, such as "Why should I hire you?" "Why do you want this
job?" "What are your strengths and weaknesses?"
• Practice an interview with a friend or relative.
Personal appearance:•Be well groomed.
•Dress appropriately.•Do not chew gum or
smoke.
The interview:• Be early.
• Learn the name of your interviewer and greet him or her with a firm handshake.
• Use good manners with everyone you meet.• Relax and answer each question concisely.
• Use proper English—avoid slang.• Be cooperative and enthusiastic.
The interview:• Use body language to show interest—use eye contact
and don’t slouch.• Ask questions about the position and the organization,
but avoid questions whose answers can easily be found on the company Web site.
• Also avoid asking questions about salary and benefits unless a job offer is made.
• Thank the interviewer when you leave and shake hands.
• Send a short thank you note following the interview.
Information to bring to an interview:
• Social Security card.• Government-issued identification (driver’s license).• Resume or application. Although not all employers require a
resume, you should be able to furnish the interviewer information about your education, training, and previous employment.
• References. Employers typically require three references. Get permission before using anyone as a reference. Make sure that they will give you a good reference. Try to avoid using relatives as references.
• Transcripts. Employers may require an official copy of transcripts to verify grades, coursework, dates of attendance, and highest grade completed or degree awarded.
Thank you!