Download - Inter intra personal communication
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Inter Intra Personal communication
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What Ive learned
What Im going to do about it.
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Stage
Stage affects our focus
Clean the stage to improve communication
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Brain Patterns
Brain is a patterns maker
Identify & challenge existing patterns
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Patterns changers
patterns can be changed
Practice, repetitive behaviour
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Beliefs
Beliefs control emotions, which control actions
Recognize dysfunctional beliefs
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Beliefs -> forward
Beliefs that inhibit you to move forward (positive direction)Create responses that allowYou to be effective
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Interpret
Interpret events correctly
Ask the correct questions(Open, Closed,factual)
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Negative
Brain doesn’t hear negative
Use positive phrases
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Needs vs wants
I don’t need it , I just want it
Convert your needs into preferences, by saying it differently
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Gray areas
Gray areas exist
Identify and accept them
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Hear
People want to be heard
Stop mind reading
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Thoughts
Repeating negative thoughts makes them into a reality
Replace negative thoughts with positive thoughts
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Negative thinking
There is always a better way,profiling
Learn to think in moderate terms, or not to wonder
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React
Situations will arise that will challenge correct reactions
STOP, Anchor, React
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Listening
What is active listening- How to apply this.
Focus on words, body language tone of voice
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Types of action
There are different reaction ways, Parent (dominant/caring),Adult (factual), Child(chilled/manulipator)When reacting and taking charge lean towards Adult
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Rapport
What is rapport
Become skilled in rapport techniques
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Social Styles
Social Stylesexists
Apply communication For different Quadrants
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The end