Cheng Li Taito KatsuyamaKento YamamotoHideyuki Takagi
Yukino YasunoMako NozawaKaoru Hasimoto
International tourism internship coursePhilippine Team
Index
About Internship
Department of Tourism in Philippine
Bohol Island Eco tourism
JTB MANILA
Raffles/Fairmont Hotel Makati
The Philippines
MAKATI
Tourism Internship
• Aug21,2017-Sep09,2017.
• D2-5,D19.Department of tourismin Philippines
• D15-16.JTB Manila
• D18.Raffles/Fairmont Hotel Makati
• Another
• D7-9. Bohol Island Eco tourism(JICA)
• D10-11.LPU Laguna English presentation class
Work inthe Philippines DOT
(Department of Tourism)
2nd Day ~RECEPTION~The Minister
4th Day ~SEMINOR~Local students
5th Day ~INTERNSHIP~
• Support services
• Route Development
• TIVAN(Thailand, Indonesia, Vietnam, ASPAC, North America)
• RIME(Russia, India, Middle East, Europe)
• Dive
• ESL(English as Second Language)
19th Day ~PRESENTATION~ Bohol island 27,28,29th/August
・Ecotour experiences
・visit to JICA’s office
Manila→Bohol about an hour and a half
What is ECOTOURISM?
✖️
We watched Tarsier
Cruising on the Robock River
Chocolate hills
Rice museum
Dolphin watching
Bee Farm
Hinagudanan’n Cave
Blacksmith shop
Calamay factory
Mangrove tree planting experience
Punta Cruz Watch Tower
National Museum Bohol
in Manila Our schedule
Day1: Morning assemblyAssigned to each departmentInternship
Day2: Internship
Our assigned destination
Global inbound In-houseOutbound Leisure BGCOutbound Leisure MOACorporate Sales
Our works
About Corporate sales (inbound)
Make a travel itinerary• Research for a destination• Add some introduction and pictures
Sales activity• Suggest a travel plan
September 7thAM: Lecture -about ‘What are Fairmont hotel and Raffles Hotel?’
Lunch Time
PM: Working
Experience
House Keeping…Cheng Lie, Mako Nozawa
Lounge/Café Macaron…Yukino Yasuno
Bell Service…Taito Katsuyama
Bartender/Long Bar…Hideyuki Takagi,
Kaoru Hashimoto
Bell Service…Kento Yamamoto
How to promote Ayutthaya in
the Japanese market
Thailand Internship team 1st
Contents
I. Ayutthaya guidelines
II. Interviews with Japanese tourists
III. Challenges and suggestions Part1
IV. Young culture×Ayutthaya (suggestions Part2)
V. 5日間を振り返って
Ayutthaya
• The old Thai capital of Ayutthaya,
a UNESCO World Heritage Site,
is one of the most impressive
ruined cities in Asia, and a must-
see for history buffs visiting
Thailand
Interviews in Japan
People who had been to…
Our university 31 friends
Do you know Ayutthaya Interviews with
Japanese tourists
Difficulties of Ayutthaya as seen from Japanese
Tuk-tuk Location
hard to findBicycle is
dangerousWay to go to
Bangkok Ticket Information
Interview Japanese 20 people
Tuk-tuk
Problem
• Annoying
• Can’t understand English
Suggestion
• put information in the tuk-tuk
Ticket
More variation
More Color
More Picture
Etc….
Make a common ticket
Food
• Thailand foods are too
hot to eat for Japanese
• Many Japanese are not
good at Coriander
Signature
HOT
Very HOT
Dangerous
NO Coriander
Challenge & Suggestions From qustionnaire
Luck of Information
Restaurant Shopping
Location Entertainment
Contents
Local magazine For example
Young culture
How to promote Ayutthaya in Japanese
Market
What do you do taking photo for Instagram?
Traveling
45.6%
1Eating out
38.7%
2See friends
26.9%
3
3000 Japanese people of Boy and girl age 15 and over
Japanese user
• The most frequent users are in their
twenties
• Surprisingly, there are also Japanese
who travel only to put on the
Main target
•Young people
+The number of instagram users is larger than any generation
+Young people tend to gather in Thailand because there are
many places to enjoy at low budget
Kawaii
• Japanese “Kawaii”
culture has a big impact
on the world.・
http://yukashikisekai.com/?p=6074
Japanese Instagram
Photojenic
instajenic
“Loty sai mai”
Delicious
Colorful
Cute
“Mobile of fish”
Creative experience
Colorful
Cute
About Malaysia
CapitalKuala Lumpur
RaceMalay (67%), Chinese (25%), Indian (7%)
ReligionIslam (61%), Buddhism (20%), Christianity (9%), Hinduism (6%)
LanguageMalay, English, Chinese, Tamil
CurrencyRM (Ringgit Malaysia) 1 RM = 25.6 JPY (April 28th, 2017)
Population (2015)Malaysia - 31,190,000 3,119
ASEAN - 638,620,000 6 3,862
Japan - 126,990,000 1 2,699
GDP (2016)Malaysia - 296 billion (USD) 2,960
ASEAN - 2,555 billion (USD) 2 5,550
Japan - 4,939 billion (USD) 4 9,390
Contents:1. English Class2. Internship3. Holiday4. Tourism
English class - from 21st August to 30th August
Berjaya University College of Hospitality
Malaysian culture
Grammar and Speaking in business
Practice for Interview
Internshipi
Swiss-Garden Hotel
Grand MillenniumKuala Lumpur
Holiday Inn Express
FURAMABukit BintangKuala Lumpur
Internship – from 5th September to 15th September 2017
Experience I Company: FURAMA Bukit Bintang, Kuala Lumpur
Department: F&B
Experience IICompany :Berjaya university college of hospitality
Work contents : Office work in marketing department
Experience
Company: Holiday Inn ExpressDepartment: Front desk
National Mosque Masjid Negara
Royal Palace ISTANA NEGARA
Petronas Twin Towers Kuala Lumpur City Gallery
Malacca
National Monument
Holiday
The Independence Day Ceremony -August 31st
1. 60th Anniversary
2. Championship for SEA game
Malaysia Toursim
TourismNo.1 country for 11 years – LONG STAYNo.3 in Asia / No.12 in the world – the number of INBOUND
Why is Malaysia so popular worldwide?The price of things Comfortable temperatureSightseeing spotDiversity
Economy Rice 6~10 RM = 180 270
Double CheeseBurger Combo
9.5 RM = 257( 620 in Japan)
Gasoline per liter2,38 RM = 65
( 133 in Japan)
Water 500ml1,10 RM = 30
Temperature
Average High Temperature- Kuala Lumpur
Average Low Temperature- Kuala Lumpur
Average High Temperature- Tokyo
Average Low Temperature- Tokyo
Sightseeing spot
City LifeMosque / Twin tower
Beaches and IslandPenan Island / Tioman Island
World Heritage SightMalacca / Kinabalu Park
Diversity
Malay IndianChinese
Tourism Annual Revenue
36.3
53.449.6
53.456.5 58.3
60.665.4
7269.1
82.1
0
10
20
30
40
50
60
70
80
90
2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016
billion
year
Tourism Tax
quote: Tourism Malaysia
10RM( per 1 night for 1 room )
Since 1st September 2017
www.mofa.go.jp/mofaj/area/malaysia/data.html#section1
Tourism Malaysia www.tourism.gov.my/statistics
http://www.longstay.or.jp/
Zen Tech http://www2m.biglobe.ne.jp/ZenTech/world/kion/Japan/Japan.htm
www.mofa.go.jp/mofaj/area/malaysia/data.html#section1
www.tourism.gov.my/statistics
http://www.longstay.or.jp/
http://www2m.biglobe.ne.jp/ZenTech/world/kion/Japan/Japan.htm