Download - In the year 2525 If man is still alive If woman can survive They may find…… Zager & Evans 1969
IT ForumOctober 19, 2010
Jim Franceschelli
In the Year 2525
“In the year 2525If man is still alive
If woman can surviveThey may find……”
Zager & Evans 1969
Glimpse of what the future desktop will be
Many factors determine the selections, settings and configurations
Don’t run out and install any of this today!
Be aware that change is on the horizon
Microsoft Windows 7› Better Performance› Enhanced User Interface› More Secure› Manage Multiple Windows easier› Windows XP “Extended Support” ending…
Stronger Licensing Controls
Office 2010 (released 6/15/2010)› Added features include new video and
editing options in PowerPoint, updated text effects and table formatting in Word, advanced e-mail management and calendaring options in Outlook, co-authoring options in Word, PowerPoint, and OneNote, and a Web-based option via Office Web Apps.
› (Sharepoint designer no longer included) Stronger Licensing Controls
Open What ??
Open Office …. › The leading open-source office suite for word
processing, spreadsheets, databases, graphics, presentations and more. Writer (Word) Calc (Excel) Impress (Powerpoint) Base (Access) Draw (Graphics Editor) Math
› In computer labs for fall 2010 along WITH MS Office.
CNAC Implementation
Cisco Network Authentication Client› Implementation recently completed› Requires authentication to properly identify
which network resources a user should have access to
› Restricts unauthorized access to network and provides a more secure environment
› Periodic authentication will be required for network access
User Accounts
Standard User Account› Limits what you can do with your desktop› Installation of applications, screen savers,
malware, viruses, trojans, etc. prohibited› More secure › Reduces probability of malware infection
› Roll out of Windows 7 and Standard Accounts to ITS & IR starting in October 2010
› Campus roll out to begin in November 2010
Active Directory Domain
User Account will be provisioned and managed by Active Directory› Log in once to get access to Windows PC and
any LAN or mapped drives › Password Synchronization
Operating System & Security Policies will be monitored and updated via Active Directory› Mass deployment of security fixes & templates
Web Browsers Internet Explorer 8.0
(version 9 on the horizon)
Firefox (default browser)
Chrome (?)
Opera (?)
Where is my data?
First…. What kind of data do I have?
What is PII ?
PII Data› Data that is specific to personally
identifiable information› SSN, DOB, Drivers License, Credit Card,
etc.
Removal of PII data is necessary › Protect identities› Reduce liability› Legislative Compliance
How can I find PII ?
Identity Finder› Product rollout to help users identify PII› Locates potential PII on the desktop › Users will be required to remediate PII data
from systems (delete, shred, encrypt, move to secure location)
› Will be periodically monitored › Rollout slated for December 2010
Where is my data?
RoyalDrive› Xythos can provide security, encryption,
access control, sharing, and remote accessibility
User Data Migrated to RoyalDrive› New or recycled systems being rolled out
now› System rebuilds after CSIRT› Upon request
Where is McAfee??
McAfee Antivirus application to be replaced with a more efficient product……
Where is McAfee??
IT Services Antivirus Evaluation Taskforce› Fall 2009 through Spring 2010
› Protection is not 100% with any one desktop product and requires a layered approach
› Product needed to be less intrusive and still effective in identifying and removing viruses
Where is McAfee??
ITS Antivirus Evaluation Taskforce› Research & Evaluated numerous AV
Products
› Narrowed list to top three: ESET, Kaspersky, MS Forefront
› Used & evaluated each of the three products in office setting and lab environment
Where is McAfee??
Taskforce recommendation is Microsoft Forefront Client Security
› ITS is working with Infrastructure Group & PMO to begin deployment in Fall 2010
› McAfee has been renewed for one final year to provide sufficient time for the switch to Forefront
Look up for email?
Into the cloud !!!!! › What’s a cloud????
Look up for email?
Into the cloud !!!!! › Web based interface for accessing email› Local email clients will eventually go away!› Server based application
Calendar will be there too….› Web based interface for new calendar
system that will be integrated with email
Google vs. Microsoft Live
Look up for email?
What does this mean??? Email & calendar services will move into a
clouded provider to be more efficient and to provide a more robust environment
Thunderbird will go away CorpTime will go away New services via web interface More information and announcements will
be coming concerning the future of email & calendar
Desktop Management
KBOX› Network appliance that provides remote
management of desktops
› Continued use of KBOX for the managed deployment, configuration and removal of applications from the desktop
Desktop Management
KBOX› Watch for changes on startup and prompts
from KBOX….› Look for familiar KBOX popup boxes
Desktop Management
KBOX UPDATE: Third Party Application Push› Adobe Reader 9.3.4 onto 677 systems› Adobe Flash ActiveX 10.1.82.76 onto 687
systems › Adobe Flash Plugin 10.1.82.76 onto 698
systems› JRE6u21 onto 691 systems› Shockwave 11.5.8.612 onto 648 systems
Desktop Management
KBOX› Third party updates continue as vendors
look to enhance plug-ins and patch security vulnerabilities
› Next Step …. Web interface to allow users to select licensed applications
Remote Desktop Assistance
IT Services Staff, ITDA Staff and TSC Staff will have the ability to remotely connect to your desktop to:› View problems› Walk users through solutions› Provide end user assistance › Resolve problems
In the year 3535…
Well, maybe sooner than 3535 …..
Where did my desktop go???
Virtual Desktop Infrastructure› Desktop is in the cloud….. › Thin Client (similar to dumb terminal)
replacement› Full access to applications on an “image”
stored and managed in the data center› Access to data continues via RoyalDrive› Eventually accessible from anywhere on
campus
Virtual Desktop Infrastructure
Where did my desktop go???
Virtual Desktop Infrastructure› Thin clients received› VM servers prepared› Testing slated for later this month› Prototype lab to be developed in
Intersession and tested through Spring 2011
What’s next?
If desktops are virtualized, what could possibly be next ?????
Where are my applications?
In the cloud….› Virtual Applications
Run applications in a self-contained module regardless of your environment
Provides access from any client Beneficial to students with personal laptops Equivalent to web based applications
What about macs?
Office 2011 is now available for Macintosh Systems
Antivirus application evaluation currently in progress
RoyalDrive is also accessible Kbox client will help with necessary
updates
What about macs?
Apple Authorized Repair Center› Glen Pace first apple certified technician› On site warranty repairs
Additional technicians to be authorized Coverage provided for:
› All University owned Macintosh systems › Service is extended to student owned
systems
How can I prepare?
Watch for Email from IT Services “The preceding email is for informational
purposes only. Please be advised that representatives from IT Services, the Technology Support Center and/or Information Resources will never ask for user login or password information via phone or email. Additionally, communication of secure information or hyperlinks will only be provided to Faculty, Staff and Students via the my.scranton portal. ”
How can I prepare?
Read the Desktop Notices Channel
How can I prepare?
Clean up email inbox and sent folders Remediate all PII from your desktop Delete unnecessary files Utilize RoyalDrive for file storage Be prepared for change….
“Now it's been 10,000 yearsMan has cried a billion tears
For what he never knewNow man's reign is through
But through the eternal nightThe twinkling of starlight
So very far awayMaybe it's only yesterday”
“Now it's been 10,000 yearsMan has cried a billion tears
For what he never knewNow man's reign is through
But through the eternal nightThe twinkling of starlight
So very far awayMaybe it's only yesterday”
Questions ????