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Implementing Coordinated Assessment Under the New CoC Regulations
National Alliance to End HomelessnessMonday, September 10, 2012
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Logistical NotesParticipants are muted.
Any questions should be entered in the box at the bottom of your webinar panel.
Unanswered questions may be addressed in future blog posts or other materials.
Webinar is being recorded.
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Agenda for Today’s Webinar
What is coordinated assessment?
What do the regulations say about coordinated assessment?
What are the key aspects of a coordinated assessment process?
What does the Alliance recommend considering or doing as you develop a coordinated assessment process?
What are some basic next steps?
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Latest News from HUD
CoC interim rule went into effect on August 30
Comments are being accepted until October 1
New technical assistance products are available on HUD HRE website
New Alliance products: summary available now, draft comments and recommendations coming soon
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Definition of Coordinated Assessment“Centralized or coordinated assessment
system is defined to mean a centralized or coordinated process designed to coordinate program participant intake, assessment, and provision of referrals. A centralized or coordinated assessment system covers the geographic area, is easily accessed by individuals and families seeking housing or services, is well advertised, and includes a comprehensive and standardized assessment tool.” (Section 578.3)
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Potential Models
Centralized
Decentralized
Telephone-based/2-1-1
Mobile case manager
Mixed
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Written StandardsCommunities must develop written standards for
transitional housing, rapid re-housing, and permanent supportive housing that cover:EligibilityPrioritizationMethod for determining appropriate amount of
rent household should pay
* High-performing communities – prevention asssitance
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Other Items of NoteShould be designed locally
Must work with Emergency Solutions Grant (ESG) grantees
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Key Aspects
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Key Aspects
Access
Assessment
Data Entry and Sharing
Referral
Program Intake*
System Change
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Key Points: Access and AssessmentAccess: Do consumers know how to
reach the assessment centers? Are they easy to reach?
Assessment: Do you have a consistent, standardized process for determining consumer need?
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Key Points: Data and ReferralData: Do you have a reliable data
system that is being used properly?
Referral: Is there a process in place for guiding consumers needing to enter the system to the right program based on their needs?
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Key Points: Intake and System ChangeIntake: What happens when
consumers enter the system?
System Change: How will programs and resources change to become more efficient, effective, and better accommodate need?
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RecommendationsBased on CoC regulations
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No. 1: Plan a system that includes accommodations for domestic violence survivors
Consider safety, certification, and data concerns
Ensure DV survivors are connected to housing opportunities
Examples: Montgomery County/Dayton, OH; Whatcom County, WA; Grand Rapids, MI
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No. 2: Include prevention and shelter diversionConsolidate emergency rental
assistance funds at the front door
Develop brief prevention/diversion screening tool
Have case managers ready to mediate tenant disputes
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No. 3: Break down program barriersIdentify people being screened out
Look at entrance requirements with a system lens (incorporating cost, need, model)
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No. 4: Develop written standards based on best practice
Use written standards to support careful targeting and best practice
Ensure higher-cost, service-intensive interventions support households with the most difficult barriers to being re-housed
Think progressive engagement
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Next Steps
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Getting StartedSelect a steering committee
Develop a model and identify population-appropriate assessment centers
Sketch out current and desired processes
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Next Steps: Access and AssessmentAccess: Establish assessment
sites, keeping in mind current consumer patterns.
Assessment: Develop a prevention/diversion screening tool and identify who will administer it.
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Next Steps: Data and ReferralData: Develop a data sharing
form and a protocol for sharing bed availability.
Referral: Begin working on written standards.
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Next Steps: Intake and System ChangeIntake: Cut duplication.
System Change: Close “side doors” and begin reviewing program entrance requirements.
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Other ConsiderationsHow assessment will work for
different populations
Role of outreach team
Evaluation and adjustment strategy
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Additional ResourcesCoordinated Assessment Toolkit
USICH Retooling Crisis Response Systems Toolkit
HUD Coordinated Assessment Guidebook – coming soon
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Questions?Webinar IS being recorded.
For questions about the webinar or coordinated assessment: [email protected]