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IHI Leadership Alliance Informational Call
September 13, 2017
11:00 AM – 12:00 PM ET
Year 4
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Today’s Hosts4
Jill Duncan, RN, MS, MPH Executive Director, IHI
Don Berwick, MD, MPP, FRCPPresident Emeritus and
Senior Fellow, IHI
Mark Jarrett, MD, MBASenior Vice President &
Chief Quality Officer, Northwell Health
Kim Schwartz Chief Executive Officer, Roanoke Chowan
Community Health Center
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Agenda5
Welcome & Introductions
IHI Leadership AllianceWho we are
How we work
Collective voice
Collaborative community
Questions
Next Steps
Agenda6
Welcome & Introductions
IHI Leadership AllianceWho we are
How we work
Collective voice
Collaborative community
Questions
Next Steps
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IHI Vision: Everyone has the best care
and health possible
IHI Mission: Improve health and health
care worldwide
IHI is a recognized innovator, convener,
and generous leader, a trustworthy
partner, and the first place to turn for
expertise, help, and encouragement for
anyone, anywhere who wants to change
health care profoundly for the better
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The IHI Leadership Alliance is a
dynamic network of health care
executives who share a goal to work
with one another as well as in
partnership with our patients,
workforces, and communities to deliver
on the full promise of the
IHI Triple Aim.
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IHI Staff and Faculty 9
Don Berwick
President Emeritus
Alyssa Saraswat
Senior Project Manager
Christina Gunther-Murphy
Executive Director
Saranya Loehrer
Head of North America
Derek Feeley
President and CEO
Jill Duncan
Executive Director
Molly Lunn
Project Coordinator Mary Pisciotta
Senior Project Manager
Molly Bogan
Director
Anila Hussaini
Director
Mike Briddon
Editorial Director
Year 4 Alliance Members To Date
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Alberta Health ServicesBellin Health CareSouth CarolinaCharleston Area Medical Center Christiana Care Health SystemCHRISTUS Health Cincinnati Children's Hospital Medical Center Coastal MedicalConsulate Health CareDuke University Hospital GBMC HealthCare SystemHackensack Meridian Health HealthPartnersHenry Ford Health SystemKansas Health Care CollaborativeKeck Medicine of USCMemorial Hermann
MemorialCare Health System Missouri Hospital AssociationNorthwell HealthNorthwest Community Healthcare OCHINParkview Health SystemProvidence St. Joseph Health Roanoke Chowan Community Health CenterSamueli Integrative Health Programs SCAN Health Plan South Carolina Hospital AssociationSouthcentral FoundationThe Dartmouth Institute UMass Memorial Health Care University of Arkansas for Medical Sciences Virginia Mason
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Alliance Vision: Care better than
we’ve ever seen, health better than
we’ve ever known, cost we can all
afford…for every person, every time.
Alliance Mission: In partnership with
our workforces, individuals, and
communities, we will deliver on the
full promise of the Triple Aim.
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October 7, 2014
Launch Meeting
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Alliance Membership: We share
generously with one another, confident
that by sharing and learning together,
we can individually and collectively get
better, faster.
Agenda14
Welcome & Introductions
IHI Leadership AllianceWho we are
How we work
Collective voice
Collaborative community
Questions
Next Steps
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Chat
In five words or less…
What keeps you
up at night?
Please chat in your
response now to
“All Participants”
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In-Person Meetings
Fall Meeting
Oct 2017
Boston, MA
CEO Summit
Dec 2017
Orlando, FL
Spring Meeting
May 2018
TBD
Roundtable Series
Collective Voice
Blogs & social media
Publications
“Hot topic” ad-hoc collaboration
Workgroups
Collective testing & innovation work
Connections across IHI networks &
exemplars
Agile structure: Alliance guides
direction
Leadership Alliance Year 4Networking, Collaboration, Innovation, and Collective Voice
Engine of on-the-ground
improvement
Thinking and acting differently – radically shifting mental models –to thrive today and influence change tomorrow
Highlight notable innovations
Curate collective voice
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•6-month collaboration and innovation workgroup
•Share promising approaches to reduce waste and lower costs, with the provocation to “return the money” from health care savings to other public and private purposes
•Demonstrate addressing equity through pragmatic waste strategies
•Developing collective voice efforts
Workgroup 1: Waste
• 6-part networking series
• Elevate successful efforts and identify resources across Alliance network
• Describe equitable opioid prevention, treatment, and strategies.
• Curate a collective voice contribution
Workgroup 2: Opioids
• Monthly networking series
• Aimed at surfacing current leadership challenges including multigenerational leadership, succession planning, resiliency, diversity, gender equity, and more.
• Opportunity to curate a collective voice contribution
Roundtable: Leading Through Complexity
• 6-part expert call series
• Engage with national experts in shared learning and networking on topics to include safety in primary care, emotional harm, CRP programs, safety culture, business case for safety, and workforce safety
Roundtable:Safety 2.0
• Ongoing efforts
• Identify strategies for organizing, advocating, and partnering locally
• Collective voice elevating health policy discourse framed on the Triple Aim
• Ongoing lens for other aspects of Alliance efforts
Workgroup 3:Achieving Health Equity
Alliance Year 4 Fall/Winter ProgrammingNetworking, Collaboration, Innovation, and Collective Voice
In partnership with our workforces, individuals, and communities,
we will deliver on the full promise of the Triple Aim.
Return on Connection
Access leading thinkers within the Alliance membership and prominent provocateurs across the country
Collaborate in a creative learning network, building innovative solutions to help leaders tackle daily tasks, as well as visionary ideas.
Use common frameworks and common measures to move from ideas to action, from aspiring to achieving
Continuously harvest insights that have an influence on priorities and action items that support each organization’s mission and strategic plans
Advance a collective voice to guide the necessary change for health care’s future
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Leadership Alliance Fall Meeting 2017: Boston
Date: October 26-27 in Boston, MA
Sessions will address: What will it take to truly achieve the full promise of the Triple Aim?
The dialogue around this key question will inform and ignite Alliance fall workgroup efforts
Guests including Dr. VivekMurthy, Dr. David Cutler, Dr. Aaron Kesselheim, and Dr. John Whittington. Alliance leaders will also contribute during each program session.
Leadership Alliance Fall Meeting 2016: Boston
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Leadership Alliance Spring Meeting 2017: DC
Past Topical Workgroups22
Breaking the Old Rules to Allow Radical Redesign to Thrive
Every Local Leader Has Engaged, Happy, & Productive Staff
Why Can't Our EHR's Be More Like Our Smartphones?
Having the Conversations That Help Us Live and Die Well
Building a Population Health Roadmap
Addressing the Opioid Crisis
Accelerating User-Centered Design Innovations
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The First 100 Days 2017 Winter Call Series
Andy Slavitt
Cindy Mann
Gov. Mike Leavitt Dr. Patrick Conway
Tim Jost Peter Lee
Don Berwick
Senator Tom Daschle
Agenda24
Welcome & Introductions
IHI Leadership AllianceWho we are
How we work
Collective voice
Collaborative community
Questions
Next Steps
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New Rules for Radical Redesign25
Change the balance of power:
Co-produce health and wellbeing in partnership with patients, families, and communities
Standardize what makes sense:
Standardize what is possible to reduce unnecessary variation and increase the time available for individualized care.
Customize to the individual:
Contextualize care to an individual’s needs, values, and preferences, guided by an understanding of what matters to the person in
addition to “What’s the matter?”
Promote wellbeing:
Focus on outcomes that matter the most to people, appreciating that their health and happiness may not require health care.
Create joy in work:
Cultivate and mobilize the pride and joy of the health care workforce.
Make it easy:
Continually reduce waste and all non-value-added requirements and activities for patients, families, and clinicians.
Move knowledge, not people:
Exploit all helpful capacities of modern digital care and continually substitute better alternatives for visits and institutional stays.
Meet people where they are, literally.
Collaborate and cooperate:
Recognize that the health care system is embedded in a network that extends beyond traditional walls. Eliminate siloes and tear down
self-protective institutional or professional boundaries that impede flow and responsiveness.
Assume abundance:
Use all the assets that can help to optimize the social, economic, and physical environment, especially those brought by patients,
families, and communities.
Return the money:
Return the money from health care savings to other public and private purposes.
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Agenda28
Welcome & Introductions
IHI Leadership AllianceWho we are
How we work
Collective voice
Collaborative community
Questions
Next Steps
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Alliance Members29
Mark Jarrett, MD, MBASenior Vice President &
Chief Quality Officer, Northwell Health
Kim Schwartz Chief Executive Officer, Roanoke Chowan
Community Health Center
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Comments?
Questions?
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IHI’s Commitment
• Individualized support and coaching from executive leaders
• Opportunities for engagement and action on urgent challenges in health and health care
• A platform and structure to speak collectively on issues important to the Alliance
• Access to top experts and thought leaders across the globe
• Frameworks to build capacity for innovation, as well as personal, organizational, and industry leadership
• Facilitation of meaningful connections between Alliance members
• A commitment to pace, energy, urgency, transparency, and collaboration
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Member Responsibilities
• Establish commitments from the highest levels of leadership within the organization that delivering on the full promise of the Triple Aim is of strategic importance
• Designate a senior executive to be the overall organizational sponsor and a leader of the multidisciplinary team
• Willingness to share generously and commit the time and resources required to meaningfully engage in developing, testing, implementing, and measuring care redesign efforts
• Fully committed to moving from talking to doing, from aspiring to achieving
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We are a learning community characterized by generosity, curiosity, and courage.
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Membership
• Program Year: October 1, 2017 – September 31, 2018
• Organizational Membership: Unlimited virtual
engagement, representation at in-person meetings
• Membership Fee:
– $40,000 for hospitals and health systems
– $30,000 for primary care organizations
– $24,000 for safety net/hospital associations/industry
partners
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Next Steps
• Check out the Leadership Alliance website:
www.ihi.org/LeadershipAlliance
• Share today’s slide deck and recording.
You’ll receive an email with both this week.
• Speak with the IHI team.
Email Alyssa at [email protected] to schedule
a time convenient for you.
• Enroll by October 2, 2017
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Leadership Alliance Fall Meeting
Taj Hotel, Boston, Massachusetts
October 26-27, 2017
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Comments?
Questions?
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To become a member or get more information, please contact Senior Project Manager Alyssa Saraswat at
[email protected] or (617) 301-4896
www.ihi.org/LeadershipAlliance
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Free Informational CallTuesday, September 19 from 1:00 – 2:00 PM ET
with IHI President and CEO Derek Feeley and IHI President Emeritus Maureen Bisognano
www.ihi.org/education/Conferences/fall-2017-ihi-change-conference
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Care better than we've ever seen;
health better than we've ever known;
cost we can all afford...
for every person, every time.