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©2015IDCAIntellectualProperty.Allrightsreserved.IDCA,theIDCAlogoandallotherIDCAmarkscontainedhereinaretrademarksofIDCAIntellectualPropertyand/orIDCAaffiliatedcompanies.AllothermarkscontainedhereinarethepropertyoftheirrespecDveowners.
IDCA Et la théorie du
Datacenter UPVALIS – Octobre 2016
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Presentation
PLAN
1.QuelquesInputs
3.IDCAFramework
2.ChallengesDC
2
4.DémarcheProjetDC
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1.Quelquesinputs
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DéfiniConDatacenter
4
DéfiniConduDatacenter
Uncentrededonnéesoudatacenterestunsitephysiquesurlequel se trouvent regroupés des équipements consDtuantsdu système d’informaDon de l’entreprise (ordinateurscentraux, serveurs,baiesdestockage,équipements réseauxetdetélécommunicaDons,etc.).
SourceWikipedia
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DéfiniConDatacenter
5
DéfiniConduDatacenterdel’IDCA
“UnDataCenter(DC)esttoutel’Infrastructuresupportantl’EcosystèmedesApplicaCons(AE).”
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IntroducCon
ASHRAEesCmequeladensitédestechnologieaaugmentée20foisDurantladernière
décennie
Gartnersuggèrequen’importequel
Datacenterâgédeplusde7ansestvieillissant
ouobsolète
SelonIDC,Nousprocréonsenviron2,5trillionsd’octetsde
donnéestouslesjours
40 Zo en 2020
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LacriCcitéduDATACENTER
7
LesDatacenterssontleCœurBattantdesorganismes
d’aujourd'huietdedemain!
Source:2013CostofDataCenterDownDmeStudy-PonemonInsDtute
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Arrêtnonplanifié
IndustrySector Revenue/Hour* LossofRevenueforanaverageoutageincident(102minutes)**
Energy $2,800,000.00 $4,760,000.00
TelecommunicaDons $2,000,000.00 $3,400,000.00
Manufacturing $1,600,000.00 $2,720,000.00
FinancialInsDtuDons $1,400,000.00 $2,380,000.00
InformaDonTechnology $1,300,000.00 $2,210,000.00
Insurance $1,200,000.00 $2,040,000.00
Retail $1,100,000.00 $1,870,000.00
PharmaceuDcals $1,000,000.00 $1,700,000.00
Banking $996,000.00 $1,693,200.00*Source:ITPerformanceEngineering&MeasurementStrategies:Quan9fyingPerformanceLoss,MetaGroup,**IDCA,2011
Coûtdel’arrêtnonplanifié
8
Unincidentdureenmoyenne(102minutes)**
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Arrêtnonplanifié
RootCausesofOutage
2013CostofDataCenterOutagesPonemonInsDtute©ResearchReport
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Etudeducontextemarocain
QuelquesconstatssurlesDatacentersauMaroc
• SensibilisaDonàlacriDcitéduDatacenter• VirtualisaDon• Redondance/Hautedisponibilité• Sécuritédel’informaDon• Résilience/conDnuitéd’acDvités
• DownDmeCost• GesDondelacapacité• ITvs.FaciliDes(Alignement?)• Efficience• OpDmisaDonOPEX• Sécuritéphysique• OperaDons• OrganisaDon
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1.ChallengesliésauDatacenter
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ComplexitéduDATACENTER!!
12
Unscopetrèslargeouvertpardifférentsintervenantsquiopèrentséparément…
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RéférenCelDCconsolidé?
• Aucun standard international intégré reconnu pour les Datacenters, jusqu’à présent ! • Seuls des standards, des directives et bonnes pratiques Régionales et/ou Spécifiques sont adoptées telles que:
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o ANSI/TIA-942 – Telecommunications Industry Association
o ANSI/BICSI-002 – Building Industry Consulting Service International
o ASHRAE- American Association of Heating Refrigerating and Air-Conditioning Engineers
o Syska Hennessy Group o Uptime Institute o ISAE 3402 – International Standard on
Assurance Engagements o ISO 9001 o ISO/IEC 27001 o ISO/IEC 20000 o ITIL v3 & 2011 o Electrical :
• UNE-EN 50160 • UNE-EN 61000-3-2 • UNE-EN 61000-3-3 • UNE-EN 55011 • IEC-61643-1 • EN-60730-2-7
o Earthing/Grounding : • MIE-REBT-039 • EN-50310 • IEC 60364
• EMF : • EN 61000-4-8 • EN 55022 • EN 55011
o Environmental : • IEC-61340-5-1 • ISO 14001 • Raised Floor, Cable Pathways • BS/EN 12825 • UK-PSA PF2 • TIA 569
o Networks/Cabling : • ISO-11801 • EN-50173 • TIA-568A
o Fire Protection : • NFPA-75 • NFPA-2001
o Quality Assurance : • ISO 9001
o Information Security : • ISO/IEC 27001
o Business Continuity Management (BCM), o ISO/IEC 22301
o Disaster Recovery (DR): o BS 25999
§ ISO/IEC-24762 o Seismic:
§ Telecordia GR-63-CORE o Service Provider Controls Auditing:
§ SAS 70(I & II) § SSAE 16 § SOC 1 (Type 1& 2) § SOC 2 § SOC 3
o Miscellaneous: § DCID 6/9 § ICD 705.2/705.3 § FISMA § NIST Cloud § DIACAP § EHNAC § HIPAA § PCI – DSS § SOX(Sarbanes-Oxley) § FIPS-140 § CIBSE- Chartered Institution of
Building Services Engineers § CENELEC-European Committee for
Electrotechnical Standardization
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Complexitétechnologique
ApplicaCon
Réseau/sécurité/stockage Sécuritéphysique
ANSI/TIA-942ISO 27001
ISO 22301
ASHRAE
NFPA-75
ANSI/TIA-942ISO 9001
SAS 70SOC 1;2;3 BICSI 002 BS 25999
Uptime
Normesetstandards
Evolutivité
Haute disponibilité
Fiabilité et résilience
Sureté
Flexibilité
Coût
modularité
ExigencesméCersFaciliCes
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5.TheIDCAFramework
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FrameworkGlobalconsolidantl’ensembledesvoletsDATACENTER
Dansunmodèleunique:«ApplicationEcosystem(AE)™»,Construitautourdesgrands
principessuivants:
Etc…
IDCAFRAMEWORK
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IDCA–THEINTEGRATEDFRAMEWORK
Complet
Efficace
Multicouches
Cloudinclusif
International
Adapatable
Pratique
Applicationcentric
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Industriesdiverses
DisponibilitéExtrème
SécuritéhauteEfficiencehaute
Besoinsdivers
IDCAFRAMEWORK
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IDCASTANDARDIZATION
SécuritéExtrême
Disponibilitémodérée
Efficiencebasse
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PaysDivers
ExtrèmeExtrèmeModéréBas
BesoinsDivers
BasModéréExtrèmeExtrème
IDCAFRAMEWORK
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IDCASTANDARDIZATION
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SITE
TOPOLOGY
ITI
SFI
Sonware&ApplicaDons
Cloudprivé,public,Saas,PaaS,IaaS
Câblage/VidéoSurveillance/Contrôled’Access;EMS/Incendie/DétecDondefuite;ClimaDsaDondeprécision/Onduleur/Groupeélectrogène/AlimentaDonélectrique
Emplacementdusite/BâDmentetgéniecivil
DatacenterCloud
COMPUTE
PLATFORM
APP
Réseau/Sécuritédel’informaDon
Systèmes&Stockage
IDCAFRAMEWORK
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Availability
OperaDons
Efficiency
Capacity
Security&Safety
Resilience
Ahribute G4 G3 G2 GI G0
AVAILABILITY C99%UT3.65DaysADT
B99.9%UT8.76HrsADT
A99.99%UT52.56MinADT
A+99.999%UT5.26MinADT
A++99.9999%UT31.5SecADT
SAFETY C B A A+ A++
SECURITY C B A A+ A++
EFFICIENCY C B A A+ A++
RESILIANCE C B A A+ A++
OPERATIONS C B A A+ A++
CAPACITY C B A A+ A++
CombinedApplicaDon,Plauorm,Compute,ITI,SFI,SiteandTopologyGLevelsrenderEfficacyScoreRaDngfortheOrganizaDonalDataCenterEfficacy,e.g.ESR=A+
Notfactualgradingschemes,onlyexampleillustraDons
GeneralDataCenterGradingSchemes
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IDCAFRAMEWORK
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Availability
OperaDons
Efficiency
Capacity
Security&Safety
Resilience
Availability
q Elémentsagissantsurladisponibilité:ü Designü Fiabilitédeséquipementsü ImplementaDonü ExploitaDonetmaintenance
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%Uptime AnnualDowntime
99.9999 30seconds
99.999 5minutes99.99 52minutes
99.9 8.75hours
99.5 43.7hours
99.0 87.6hours98.0 180+hours95.0 450+hours
IDCAFRAMEWORK
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Availability
OperaDons
Efficiency
Capacity
Security&Safety
Resilience
OPERATIONSq Staffskills,redundancy,
cerDficaDonsandplacementsq SLAsandOLAseffecDvenessq PoliciesandProceduresq DocumentaDon,e.g.,DataCenter
Manual,CommissioningDoc.,etc.q Monitoring&AlerDngToolsand
Schemesq Third-PartyReliabilityCheckq Crises,Incident,andChange
ManagementCapabiliDes&Protocols
q TrendsManagementandAdaptaDonDisciplines
q OperaDonalConducivenessofDesign,Technologies,Topology,Site,SFI,ITI,Compute,PlauormandApplicaDon
q Notrandom,ratherseasonalandduraDonaloversight
q ImplantaDoncheckonDCCaswellasallspecificDCNs
q Policies&Proceduresü SOPü SOW/PTW/WO
q FloorManagementq BusinessOfficeManagementq DocumentaDonManagementq CleaningandPestControlq FaciliDesManagement
ü ComputaDonalFluidDynamics
ü ThermalImaging(infraredthermography)
q Walk-throughSurveysq ITOperaDons
ü ITSMü ITIL
q Shipping,Receiving,Staging
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IDCAFRAMEWORK
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Availability
OperaDons
Efficiency
Capacity
Security&Safety
Resilience
OPERATIONS
IDCAFRAMEWORK
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Availability
OperaDons
Efficiency
Capacity
Security&Safety
Resilience
EFFIECIENCY
q PowerUsageEffecCveness–PUE:AKeyPerformanceIndicator(KPI)ormetricusedtomeasuretheenergyefficiencyofadatacenter.
q PUE=PowerEnteringDataCenter/PowerUsedbyIT
q ThecloserPUEisto1,thebezerdatacenterenergyefficiencyis.
q TypicaldatacenterhasaveragePUEof2àForevery2wazsofpowerenteringthedatacenter,1wazisdeliveredtoITload.
q UseofefficientequipmentanddesignreducesPUEto1.6orlower.
TotalFacilityPower
ITPowerPUE=
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IDCAFRAMEWORK
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Availability
OperaDons
Efficiency
Capacity
Security&Safety
Resilience
CAPACITYq WhyisCapacityManagementImportant?
Ø EnsurethatbusinessisabletoserviceitscustomerneedsbydeliveringtheexpectedEndUserPerformanceacrossallitsbusinesscriDcalcustomerfacingapplicaDons.
Ø EnsurethattheapplicaDonsareabletomeetitsIT&BusinessSLA’sfromaPerformance&Availabilitystandpoint.
Ø EnsureOpDmalUDlizaDonofunderlyinghardwareinfrastructure.Ø EnsureenoughinfrastructureisavailablefortheapplicaDontomeetthe
documentedEndUserPerformanceRequirements.Ø GivethebusinessenoughofleadDmetoprocureaddiDonalinfrastructure
tomeetincreasingbusinessworkloadsasrequired.Ø EnsurethatDataCenterhasanagreedprocesstoanalyzecurrentbusiness
&infrastructureworkloadsandforecastchangeinapplicaDonperformanceforincreaseinbusinessworkloads(basedonforecastedbusinessgrowthandvariousbusinessiniDaDves).
Ø EnsurethatDataCenterhasanagreedprocesstodetermineaddiDonalinfrastructurerequirementtomeetincreasingbusinessworkloads
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IDCAFRAMEWORK
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Availability
OperaDons
Efficiency
Capacity
Security&Safety
Resilience
SECURITY&SAFETYq Securitybeginsatthe
organizaDonallevelØ Developsecuritysystems,
policies,andproceduresbasedon:
§ Standards:ISO-27001,ISO/IEC-27002
§ OrganizaDonalrequirementsØ PenetraDonTesDngØ ExternalapplicaDonsecurityØ NetworkedgesecurityØ Inter-applicaDonandintra-
applicaDonsecurityØ SystemsandMethods:
§ Firewalls§ IDS§ IPS
§ EncrypDon§ AuthenDcaDon
q SafetycomeswithØ Personneltrainingand
educaDonØ EnforcePoliciesandProceduresØ WeeklyreviewofincidentsØ PeriodicinternalauditØ Periodicexternalindependent
auditØ SurveillanceØ VehiclemanagementØ Tracking–vehicles,people,
equipmentØ AccessControlØ EquipmentControlØ AccessandMonitoring:Ø Constantvisual
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IDCAFRAMEWORK
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Availability
OperaDons
Efficiency
Capacity
Security&Safety
Resilience
RESILIENCE
q Resilience:Ø RTOandRPODrivenØ EnDreDCCaswellasDCN
RTOsØ ApplicaDonResilienceLevelØ PlauormResilienceLevelØ Compute,ITI,SFI,Siteand
TopologyResilienceLevelsØ OperaDonalResilienceØ ComponentsResilienceØ FinancialResilienceØ MarkeDngResilienceØ PersonnelResilienceØ Regulatory,Policyand
ManagementResilience
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IDCAFRAMEWORK
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IDCAFRAMEWORK
ClassificaConIDCA&GradingLevels
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Ø Chacundescouchesl’applicaDon,laplate-forme,Calcul,ITI,SFI,siteetTopologie,sontclassésquantàleuradhésionàIDCAInfinityParadigmetstandard.
Ø Grades:Ø ∞(infinity)–c’estunétatoùtoussontdescouchesreçoivent
unclassementdeG0.Ø G0–RépondauxdisciplineslesplusstrictespossibleØ G1–Ø G2–Ø G3–Ø G4–Conformeauxexigencesminimalesacceptablespourle
paradigme
G
G0G1G2G3G4
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§ DataCenterITIDesign(DCID)™§ DataCenterSiteDesign(DCSD)™§ DataCenterNodeDesign(DCND)™§ DataCenterTopologyDesign(DCTD)™§ DataCenterComputeDesign(DCCD)™§ DataCenterPlatformDesign(DCPD)™§ DataCenterApplicationDesign(DCAD)™
§ DataCenterITIBuild(DCIB)™§ DataCenterFacilityBuild(DCFB)™§ DataCenterFacilityBuild(DCFB)§ DataCenterSiteBuild(DCSB)™§ DataCenterNodeBuild(DCNB)™§ DataCenterTopologyBuild(DCTB)™§ DataCenterComputeBuild(DCCB)™§ DataCenterPlatformBuild(DCPB)™§ DataCenterApplicationBuild(DCAB)™
DataCenterDesignCertifications
DataCenterBuildCertifications
UndesigncerDfiérendlacerDficaDondelaconstrucDonplusfacile
IDCAFRAMEWORK
CERTIFICATIONSDISPONIBLEenDATACENTER
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4.DémarcheProjetDC
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DémarcheProjetDC
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Knowledgecritiquelorsqu’onestsurunprojetDatacenter:1) MaitrisedesStandardsDatacenter
2) Maitrisedesdernièrestendancestechnologiques
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DémarcheProjetDC
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IniDaDonetcadrageduprojet
• BesoinsMéDers• DownDmeCost• BIA• SLA/OLA• Capacité• Flexibilité• Safetyetsécurité
• Budgets• CAPEX• OPEX
Designconceptuel
• InternalisaDon/externalisaDon?
• Designconceptuel• Choixtechnologiques
Designdétaillé
• Plansdétaillés• Termesderéférences
ImplémentaDon
• LancementdesCPS• Choixdesprestataires
• PlanificaDonetsuividestravaux
• RécepDonduprojet• MiseenproducDonduDatacenter
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DémarcheProjetDC
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Facteursclésàprivilégier:
Lemanquedecompréhensionoudeconformitéàcesdirectivesfaitcouriràl’organismeungrand
risqueetdespertesinestimables
1) Obtenirdesconseilsdeconsultantsexperts2) UDliserlesnormesmondialesetlesmeilleurespraDques3) OpDmiserl'uDlisaDondestechnologiesdelanextgeneraDon4) Allouerlebudgetappropriésansfairedeconcessionafin
d’azeindrelesexigencesrequises5) FormervotrepersonnelDatacenter.
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CompétencesDatacenter
CerCficaCondesprofessionnels
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CONTACT
UPVALIS234,BoulevardAnoual,QuarCerdesHôpitaux
Casablanca–Maroc.Tél:+212(0)522865933
Mobile:+212(0)661109403
Mobile:+212(0)661215455
FondateursetGérants