![Page 1: ICT Training for People with Disabilities A People-Private-Public Approach Co-presented by: Ms Wong Shiow Pyng Assistant Director, Infocomm Development](https://reader034.vdocuments.site/reader034/viewer/2022051613/5515448155034673228b5fad/html5/thumbnails/1.jpg)
ICT Training for People with DisabilitiesICT Training for People with Disabilities A People-Private-Public ApproachA People-Private-Public Approach
Co-presented by:
Ms Wong Shiow PyngAssistant Director, Infocomm Development Authority
Dr Ow Chee ChungExecutive Director, Society for the Physically Disabled
Asia-Pacific Regional Forum on Mainstreaming ICT Accessibility for Persons with Disabilities 25 – 27 August 2009
Bangkok, Thailand
![Page 2: ICT Training for People with Disabilities A People-Private-Public Approach Co-presented by: Ms Wong Shiow Pyng Assistant Director, Infocomm Development](https://reader034.vdocuments.site/reader034/viewer/2022051613/5515448155034673228b5fad/html5/thumbnails/2.jpg)
© 2009 IDA Singapore & SPD. All Rights Reserved. Slide 2
AgendaAgenda Brief of IDA Vision of iN2015 Masterplan Issues Faced by PWDs in ICT Training The PPP Approach Key Features of IA Centre ICT Training Ecosystem Achievements of IA Centre Key Success Factors for IA Centre Challenges of IA Centre
![Page 3: ICT Training for People with Disabilities A People-Private-Public Approach Co-presented by: Ms Wong Shiow Pyng Assistant Director, Infocomm Development](https://reader034.vdocuments.site/reader034/viewer/2022051613/5515448155034673228b5fad/html5/thumbnails/3.jpg)
© 2009 IDA Singapore & SPD. All Rights Reserved. Slide 3
About IDAAbout IDA
• Formed on 1 Dec 1999 through merger of National Computer Board (NCB) and Telecommunication Authority of Singapore (TAS)
+
=
• Vision:
Singapore: An Intelligent Nation, A Global City, powered by Infocomm
• Mission:
To develop the ICT cluster as a major engine of growth and to leverage ICT for economic and social development
![Page 4: ICT Training for People with Disabilities A People-Private-Public Approach Co-presented by: Ms Wong Shiow Pyng Assistant Director, Infocomm Development](https://reader034.vdocuments.site/reader034/viewer/2022051613/5515448155034673228b5fad/html5/thumbnails/4.jpg)
© 2009 IDA Singapore & SPD. All Rights Reserved. Slide 4
Visualising IDA’s 3 RolesVisualising IDA’s 3 Roles1. Infocomm Industry Developer
– Developing a vibrant and competitive IT and communications industry
2. Government CIO– Master-planning, project-
managing, implementing infocomm systems and capabilities for Government
3. Infocomm Cluster Developer
– Spearheading transformation of key economic sectors, Government and society through more sophisticated and innovative use of infocomm
Government
CIO
Infocomm
Industry
Developer
Technology
Infocomm
Cluster
Developer
Infocomm Infrastructure
Manpower Development
Infocomm Security
International Engagement
Infocomm Policy
Corporate Functions
Singapore: An Intelligent Nation,
a Global City,Powered by Infocomm
![Page 5: ICT Training for People with Disabilities A People-Private-Public Approach Co-presented by: Ms Wong Shiow Pyng Assistant Director, Infocomm Development](https://reader034.vdocuments.site/reader034/viewer/2022051613/5515448155034673228b5fad/html5/thumbnails/5.jpg)
© 2009 IDA Singapore & SPD. All Rights Reserved. Slide 5
••
•“
Vision of iN2015 Masterplan:Vision of iN2015 Masterplan:Enriching Lives Through InfocommEnriching Lives Through Infocomm
![Page 6: ICT Training for People with Disabilities A People-Private-Public Approach Co-presented by: Ms Wong Shiow Pyng Assistant Director, Infocomm Development](https://reader034.vdocuments.site/reader034/viewer/2022051613/5515448155034673228b5fad/html5/thumbnails/6.jpg)
© 2009 IDA Singapore & SPD. All Rights Reserved. Slide 6
Building an iNclusive Digital SocietyBuilding an iNclusive Digital Society
![Page 7: ICT Training for People with Disabilities A People-Private-Public Approach Co-presented by: Ms Wong Shiow Pyng Assistant Director, Infocomm Development](https://reader034.vdocuments.site/reader034/viewer/2022051613/5515448155034673228b5fad/html5/thumbnails/7.jpg)
© 2009 IDA Singapore & SPD. All Rights Reserved. Slide 7
• Didn’t know how to identify a structured training path with specific outcomes
• Most mainstream ICT training is too fast pace for PWDs
• Affordability of mainstream ICT training
• Lack of complementary services e.g. assistive technology, special accommodation for certified exams, vocational counseling and assessments
• Lack of accessibility features at mainstream ICT training facilities e.g. screen readers software, sign language interpreters, physical barriers
Issues Faced by PWDs in ICT TrainingIssues Faced by PWDs in ICT Training
![Page 8: ICT Training for People with Disabilities A People-Private-Public Approach Co-presented by: Ms Wong Shiow Pyng Assistant Director, Infocomm Development](https://reader034.vdocuments.site/reader034/viewer/2022051613/5515448155034673228b5fad/html5/thumbnails/8.jpg)
© 2009 IDA Singapore & SPD. All Rights Reserved. Slide 8
Infocomm Accessibility CentreInfocomm Accessibility Centre A People-Private-Public ApproachA People-Private-Public Approach
PEOPLE
PUBLIC
PRIVATE
Embark on the visions of:
1. Intelligent Nation 2015 Masterplan
2. Enabling Masterplan for the Disability Sector
![Page 9: ICT Training for People with Disabilities A People-Private-Public Approach Co-presented by: Ms Wong Shiow Pyng Assistant Director, Infocomm Development](https://reader034.vdocuments.site/reader034/viewer/2022051613/5515448155034673228b5fad/html5/thumbnails/9.jpg)
© 2009 IDA Singapore & SPD. All Rights Reserved. Slide 9
Infocomm Accessibility CentreInfocomm Accessibility Centre A People-Private-Public ApproachA People-Private-Public Approach
People Sector Private Sector Public Sector
• Centre management & operating
• Disability domain expertise
• Curriculum design & development
• Seeking certification & accreditation
• Partnership development
• Sponsorship in kind & cash
• Scholarship & bursary• Curriculum & online
resource• Accreditation support
• Infrastructure set up• Training subsidies• IT/AT assessment subsidies• Advisory• Facilitation of industry
sponsorship & partnership• Facilitation of employment
Other supports• Open Door Fund• AT Fund• NEU PC Plus
![Page 10: ICT Training for People with Disabilities A People-Private-Public Approach Co-presented by: Ms Wong Shiow Pyng Assistant Director, Infocomm Development](https://reader034.vdocuments.site/reader034/viewer/2022051613/5515448155034673228b5fad/html5/thumbnails/10.jpg)
© 2009 IDA Singapore & SPD. All Rights Reserved. Slide 10
Video Introduction to IA CentreVideo Introduction to IA Centre
![Page 11: ICT Training for People with Disabilities A People-Private-Public Approach Co-presented by: Ms Wong Shiow Pyng Assistant Director, Infocomm Development](https://reader034.vdocuments.site/reader034/viewer/2022051613/5515448155034673228b5fad/html5/thumbnails/11.jpg)
© 2009 IDA Singapore & SPD. All Rights Reserved. Slide 11
![Page 12: ICT Training for People with Disabilities A People-Private-Public Approach Co-presented by: Ms Wong Shiow Pyng Assistant Director, Infocomm Development](https://reader034.vdocuments.site/reader034/viewer/2022051613/5515448155034673228b5fad/html5/thumbnails/12.jpg)
© 2009 IDA Singapore & SPD. All Rights Reserved. Slide 12
Key Features of IA CentreKey Features of IA Centre
Assistive Technology equipment to bridge the accessibility of computers
Customised facilities to cater for different disabilities
Individualised training assessment and certification path
Courses to cover market-relevant IT training and soft-skills
Apprenticeship training leading to open-market employment
![Page 13: ICT Training for People with Disabilities A People-Private-Public Approach Co-presented by: Ms Wong Shiow Pyng Assistant Director, Infocomm Development](https://reader034.vdocuments.site/reader034/viewer/2022051613/5515448155034673228b5fad/html5/thumbnails/13.jpg)
© 2009 IDA Singapore & SPD. All Rights Reserved. Slide 13
Duo Objectives of the IA CentreDuo Objectives of the IA Centre
![Page 14: ICT Training for People with Disabilities A People-Private-Public Approach Co-presented by: Ms Wong Shiow Pyng Assistant Director, Infocomm Development](https://reader034.vdocuments.site/reader034/viewer/2022051613/5515448155034673228b5fad/html5/thumbnails/14.jpg)
© 2009 IDA Singapore & SPD. All Rights Reserved. Slide 14
Vocational Training EcosystemVocational Training Ecosystem
![Page 15: ICT Training for People with Disabilities A People-Private-Public Approach Co-presented by: Ms Wong Shiow Pyng Assistant Director, Infocomm Development](https://reader034.vdocuments.site/reader034/viewer/2022051613/5515448155034673228b5fad/html5/thumbnails/15.jpg)
© 2009 IDA Singapore & SPD. All Rights Reserved. Slide 15
AchievementsAchievements• IA Centre was officially launched in Jul 08
• 1,300 training places attained as of mid Aug 09
• Range of 37 different IT Courses offered
• 53 PWDs trained in apprenticeship programme
• 6 trainees placed into open employment with income >$600 per month
![Page 16: ICT Training for People with Disabilities A People-Private-Public Approach Co-presented by: Ms Wong Shiow Pyng Assistant Director, Infocomm Development](https://reader034.vdocuments.site/reader034/viewer/2022051613/5515448155034673228b5fad/html5/thumbnails/16.jpg)
© 2009 IDA Singapore & SPD. All Rights Reserved. Slide 16
Key Success Factors for IA CentreKey Success Factors for IA Centre
• Government endorsement
• Private sector support
• Accessible training facilities and infrastructure
• One stop centre for multiple services with complementary support services
![Page 17: ICT Training for People with Disabilities A People-Private-Public Approach Co-presented by: Ms Wong Shiow Pyng Assistant Director, Infocomm Development](https://reader034.vdocuments.site/reader034/viewer/2022051613/5515448155034673228b5fad/html5/thumbnails/17.jpg)
© 2009 IDA Singapore & SPD. All Rights Reserved. Slide 17
Challenges of IA CentreChallenges of IA Centre
• Pan-Disability Programmes
• Additional Cost Incurred in Training of PWDs
• Acceptance of ICT training by PWDs & Caregivers
• Integration with National Education Framework
![Page 18: ICT Training for People with Disabilities A People-Private-Public Approach Co-presented by: Ms Wong Shiow Pyng Assistant Director, Infocomm Development](https://reader034.vdocuments.site/reader034/viewer/2022051613/5515448155034673228b5fad/html5/thumbnails/18.jpg)
© 2009 IDA Singapore & SPD. All Rights Reserved. Slide 18
Pan-Disability ProgrammePan-Disability ProgrammeVaried Client GroupVaried Client Group
• Hard to get buy-in from multiple disability group
• Different expectations from different disabilities
• Need to coordinate the support elements for all various disabilities
![Page 19: ICT Training for People with Disabilities A People-Private-Public Approach Co-presented by: Ms Wong Shiow Pyng Assistant Director, Infocomm Development](https://reader034.vdocuments.site/reader034/viewer/2022051613/5515448155034673228b5fad/html5/thumbnails/19.jpg)
© 2009 IDA Singapore & SPD. All Rights Reserved. Slide 19
Additional Cost in Training ProvisionAdditional Cost in Training Provision
• Training of PWDs involve:– Pre-intake assessment by Social Worker– IT Assessment– AT Assessment– AT Training
• Training Delivery– Modified Lesson Plan– Longer Delivery Hours
![Page 20: ICT Training for People with Disabilities A People-Private-Public Approach Co-presented by: Ms Wong Shiow Pyng Assistant Director, Infocomm Development](https://reader034.vdocuments.site/reader034/viewer/2022051613/5515448155034673228b5fad/html5/thumbnails/20.jpg)
© 2009 IDA Singapore & SPD. All Rights Reserved. Slide 20
Additional Cost in Training ProvisionAdditional Cost in Training Provision
• Infrastructural Setup:– Accessibility Features & Installation– AT Devices– AT Software
• Transport– Subsidies required for clients with physical
disabilities
![Page 21: ICT Training for People with Disabilities A People-Private-Public Approach Co-presented by: Ms Wong Shiow Pyng Assistant Director, Infocomm Development](https://reader034.vdocuments.site/reader034/viewer/2022051613/5515448155034673228b5fad/html5/thumbnails/21.jpg)
© 2009 IDA Singapore & SPD. All Rights Reserved. Slide 21
Acceptance of IT TrainingAcceptance of IT Training Disabled Persons & CaregiversDisabled Persons & Caregivers
• Inherent structural accessibility challenges
• Mindset and perception of technology usage
• Prefer to be in the natural disabled state: minority complex or need for reliance
• Mismatch expectations of potentials
![Page 22: ICT Training for People with Disabilities A People-Private-Public Approach Co-presented by: Ms Wong Shiow Pyng Assistant Director, Infocomm Development](https://reader034.vdocuments.site/reader034/viewer/2022051613/5515448155034673228b5fad/html5/thumbnails/22.jpg)
© 2009 IDA Singapore & SPD. All Rights Reserved. Slide 22
Integration of Service ProvisionIntegration of Service Provision
Assistive Technology
FundingNEU PC
Programme Funding & Training
Subsidies
Open Door Fund
IA CentreIT Training & Apprenticeship
EmploymentSchools
NGOs and others
GovernmentFunding/ Support
Assistive Technology
Centre
Vocational Rehabilitation
Job Placement & Support
SupportingServices
![Page 23: ICT Training for People with Disabilities A People-Private-Public Approach Co-presented by: Ms Wong Shiow Pyng Assistant Director, Infocomm Development](https://reader034.vdocuments.site/reader034/viewer/2022051613/5515448155034673228b5fad/html5/thumbnails/23.jpg)
© 2009 IDA Singapore & SPD. All Rights Reserved. Slide 23