Download - HTI Training Policy
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HNR (Pvt.) Company Limited
Doc No: HNR/ QP/HTI/Ol
L
ie r Training Institute Rev OS ,
' Effective Date:'Ol.lO2014
, Procedure
Policy for Training and Development
PURPOSE
TheseSOP'sdefines the training &competence enhancement procedure of the target market for
effect"iveimplementation and achievement of planned objectives and for Continual Improvement.
SCOPE
The contents of this procedure are applicable to training and development activities of the target
market of the haier training institute.
3
OBJECTIVE
To become state-of-the art Institute for training & development of human resource for meeting future
challenges & business objectives
NEED B SED TR ININGS PROCEDURES
Activity / Process
Responsibility
Doc
:
HNR/HTI/Ol (e)
DETERMINETARGETS
ACTION PLANS
Concerned HOD
Process/ Product Parameters and
,Other Descriptions
Related Record
Information
Concerned HOD
, HOD HR
Every year targets and action plans are
determined for the company, factories,
departments, sections, and individual
worktables/workstations
Doc : HNR/HTI/Ol (a)
'..
- Concerned HOD
HOD HR
Based on every work' table/work station
action plans/targets and job
descrlptlonr
a
standard competency matrix is
developed
This will determine what competencies we
require to achieve departmental targets=to
ultimately achieve company's targets.
. Doc : HNR/HTI/Ol (b)
...
DETERMINE
COMPETENCYMATRIX
GAP'S
DETERMINETRAININGS
TO BRIDGETHEGAP
(TNA)
DETERMINETRAININGS
TO BEOUTSO RCED,
INTERNALOREXTERNAL
Concerned HOD
HODHR
Concerned HOD
HODHR
Dean
Concerned HOD
For each existent employ a competencv ,
matrix is prepared. This will determine the
em-ployee - skllls" set-available.- n-ew
induction, criteria of sel be
available in form of ski
r
Doc
:
HNR/HTI/Ol (c)
I matrix is
Doc
:
HNR/HTI/Ol (d)
Every year (TNA) shall be conducted on
prescribed formats by each HOD for their
respective department in order to bridge the
employee competency skill gap. The HOD's
must also mention the objectives of training
and time period within which the gap
bridged could be witnessed after the
training.
The trainings determined to bridged the gap,
needs to be accessed whether there are
appropriate resource persons available
within HNR to take up as Internal training or
we had.to go for the outsourced or external
trainings.
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HNR (Pvt.) Company Umited
Haier Training Institute
Doc H R/ QP/HT1/01
- , - , - , - ,- . ; ,. ; ,. . ;;, - , - , -- - , , < -: .. : . : .. : .. c . . : .. : . . ::: ' : '= ' IRev I I 05
Effective Date: 01.10-2014
PROVISIONOF
Procedure
Policy for Training and Development
Concerned HOD
Cost of training material required for
internal trainings or cost of training in case
of external trainings and cost of trainer and
training material in case of outsourced is
determined. Various outsourced or external
sources training quality and market repo are
also considered:
Dean
Concerned HOD
Finance Budget
There shall be provision of training budget
specified for HTI to conduct trainings for all
departments. Maximum limit of training Training Budgets
budget for each department is pre
determined.
APPROVALOFTNA
TNA shall be submitted to CEO Secretariat
for approval before preparing departmental
annual training plan.
C REER DEVELOPMENT TR ININGS PROCEDURES
DETERMINECAREER
DEVELOPMENT
TRAININGS
DETERMINECOST
QUALITYOFTRAININGS
Concerned HOD
Keeping in view the career development of
the employees of HNR,trainings are
arranged, on recommendations of CEO,
HODs, Dean or employees themselves.
These trainings could beinternal, external
o
outsourced. -
Cost of training material required for
internal trainings or cost of training in case
of external trainings and cost of trainer and
training material in case of outsourced is
determined. Various outsourced or external
sources training quality and market repo are
also considered.
Dean .HTI
Training Manager
Concerned HOD
Dean
Concerned HOD
f
PROVISIONOF CAREER
DEVELOPMENT
Finance Budget
There shall be provision of career
development training budget specified for
HTI to conduct trainings for all departments,
except community support trainings. For
community support trainings, special budget
shall be approved on case to case basis by
the management.
Training Budgets
APPROVALOFCAREER
DEVELOPMENT
TRAININGS
Proposal of career development trainings
shall be submitted to CEOSecretariat for
approval before preparing departmental
annual training plan.
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HNR (Pvt.) Company Umited
Haier Training Institute Doc
H R/QP/HTl/01
1
Rev OS
Effective Date: 01.10-2014
Procedure Policy for Training and Development
TRAINING S IMPLEMENTATION PROCEDURES
The Training methodology Involves one or
more combinations of open discussion, mini
lectures
inter active open discussions,
presentations brain storming sessions,
group exercises case studies, training
videos and self-assessment.
PREPAREANNUAL
DEPARTMENTAL
TRAINING PLAN
- - - - - - - - - - - - -
Concerned HOD
Based on the need based and career
development trainings recommended,
annual training plan shall be prepared by
each factory / department for its employees
along with the justification and expected
result time.
Doc : HNR/HTI/01 (f)
Annual TrainingCalendar shall be prepared,
based on training's recommended in the
departmental training plan.
Doc : HNR/HTI/02
REV : 000
Effective Date
01-07-2014
PREPAREANNUAL
TRAINING CALANDER
TRAINERSSELECTION
Training Manager
Dean HTI
HNR employees having successfully
completed at least graduat ion or equivalent
and besides has at feast 5 years of
experience in the field, and sufficient
training experience, are qualified to be a
trainer at HTI for Junior officers above. A
qualified engineer or DAE or equivalent,
. withalleast yars f practical experience,
and sufficlent training experience, are
qualified to be a trainer forthe training of
staff below Junior officers. Based on training
topics, appropriate trainers for In-house/On,
Job trainings shall be nominated strictly on
merlt. Trainers shall be selected by the
Dean,
Hrl
in consultation wit
Ii
the CEO /
HOD's. Preference shall be given to the In-
house expertise. However if required,
trainers may be hired from outside. Internal
7-externaltrainer's
Or
trainingbodies paner
list shall be prepared by HTI for reference.
Doc : HNR/HTI/03
TRAINING
METHODOLOGY
TRAINEE
Training Manager
Dean HTI
All HOD's shall forward nominations for
internal trainings from their departments,
on the basis of annual training plan, and
training sch_eduleissued. These nominations
shall reach HTI on the prescribed format at
least 03 days before the scheduled date of
training. Any change in nomination /
schedule shall be communicated to HTI at
least 07 days before scheduled 'date of
training. No change in nominations, or
change in schedule shall be acceptable after
the prescribed date.No one will be allowed
to sit in the class, who is not nominated by
the concerned HOD on the prescribed
NOMINATIONS
Training Manager
Dean HTI
Trainer
Concerned HOD
Doc : HNR/HTI/04
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HNR (Pvt.) Company Limited
Haier Training Institute Doc 0: R/QP/HTI/Ol
4ev OS
Effective Date: Ol.l()2014
. Procedure Policy for Training and Development
/ TRAININEECLASS
ATTENDANCE
TRAINING FEEDBACK
FROMTRAINEES
. 1
TRAINEELEARNING
,. ACTION PLAN
- - TRAINERSREPORT --
Trainer
Training Manager
Training Manager
Dean HTI
Concerned Trainer
At first stage; trainees are evaluated on the
basis of class participation,
practical/project/class test, and behavior.
Total weightage of such evaluations are
40%.
OBSERVERREPORT
Training Manager
Concerned Trainer
format submitted within deadline date. For
Out-sourced or external tralntngs,
nominations shall be considered on the
basis of. available budget, available seats
and eligibil ity criteria. '
The trainees must attend and be marked
present for at -least 90% of each session
time. Trainers take attendance at the
beginning of each session. A participant is
considered late if miss up to 10 minutes of
training in any session and is considered
absent if he miss more than 10 minutes of
training in any session. There is no valid
excuse for absence or late. An absent
student shall in no way be issued the
certificate of attendance or certificate of
training.
Doc HNR/HTI/OS
-
IN-CLASSTRAINING
ASSESSMENT
Training Manager
Concerned Trainer
Observer
Training Manager
Concerned Trainer
Trainer
Training Manager
Dean HTI
At the end of every training session (In-
house, Outsourced or External Trainings)
feedback evaluation is required to
determine the impact and. quality of the
training session through a written feedback
form.
Doc HNR/HTI/06
REV#: 001
Effective Date:
01-07-2014
At the end 'of each -traininl(-seS5ion of an
internal, or external training, the trainee
needs to develop his action plan for the
learning's he made during the training
sesslonjm the prescribed format.
Doc #: HNR/HTI/08
At the end of each training session, the
trainer of an internal training program
needs tocomplete the trainers-feedback
form. Doc HNR/HTI/09
If an observer is appointed for any training,
he / she needs to give his observation report
regarding the training session he / she
attended. Doc HNR/HTI/l0
Doc
HNR/HTI/ll
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.ProcedureS
ol ic y f or T ra in in g an d ev elo pm en t
HNR (Pvt.) Company Limited
Haier Training Institute Doc 0: H R/QP/HTI/01
1ev#OS
Effective Date: 01.102014
TrainerHOD's
At the second stage, trainees are evaluated
WORKPLACE
by immediate senior or the HOD/Manager
on the basis of practical application of
Doc HNR/HTI/12
TRAINING ASSESSMENT
learning at its work place and contr ibution
towards achieving departmental objectives.
Total weightage of such evaluations are 60%
Training Manager
The
evaluated results
of workplace
TRAINING ASSESSMENT
Dean HTI assessment shall be sent to HTI on the
RESULTCOMPILATION
Concerned Trainer
prescribed format for compilation with the
training
session assessment
and a
Doc HNR/HTI/13
consolidated result is prepared to decide
passor fai lure status of the trainee.
Training Manager Grading Criteria includes:
TRAINING ASSESSMENT
Dean HTI
A*(Excellent) = 90% to 100%
CRITERIA
Concerned Trainer
A (Very Good) = 80%to 89%
B (Good) = 70% to 79%
C (Average) = 60%to 69% .
o (Poor)
=
5.0%to 59% or below
Training Manager Learning must contribute to both business
TRAINING FEEDBACK
Dean HTI success
and
personal
development and
EVALUAT.ION
..
Concerned Trainer
overarching this is the need to ensure that
.
the company achieves value for money. For
these reasons
there must
be a
robust
process of evaluation in place. AII"training
Doc HNR/HTlf07
development activitiesshall be evaluated in
accordance with
the evaluat ion
guide
Trainings are evaluated through feedback--
.
" form at the end of each training session
Training Manager Grading Criteria includes:
TRAINING FEEDBACK
Dean HTI A* (Excellent)
=
90%Scale
EVALUATIONCRITERIA
Concerned Trainer
A (Very Good)
=
80%Scale
B (Good)
=
70 Scale-
C (Average)
=
60% Scale
o (Poor)
=
50% or below Scale
Concerned HOD After conclusion of the training session, the
PERFORMON-JOB LIP
concerned HOD or immediate senior shall
MONITORING
ensure learning implementation progress of
Doc
HNR/HTI/14
the trainee and gauge the improvement in
the skil ls, behavior, productivity and quality
aspects of the trainee after training.
Trainer If a trainee secures 50% or below %age in
HOD's the consolidated
result
of
an In-House
RE-TRAINING Training Manager training program. The trainee is re-trained
Dean HTI upon the recommendation of the trainer or
concerned HOD.
Concerned HOD At the end of the year, a training .impact
CONDUCT
Dean HTI assessment is determined to meas he
success of trainings through .n e
ANNUAL TIA
tlO CU'
Doc
HNR/HTI/15
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HNR (Pvt.) Company Limited
Doc No', HNR/QP/HTI/01
Haler Training Institute
f----------..:.=..:..:.....:....:....::c..:..:..c- --c:..:.;:,.:::..::..::=----------l Rev 05
Effective Date: 01.102014
rocedure
Policy for Training and Development
ANNUAL REVIEWOF
COMPETENCYGAP
Concerned HOD
Successful trainees are awarded certificates
and highest achievers shall be awarded
shields. Best Internal, Trainers shall-also be
awarded shields and certificate of
recognition as'per award policy.
Doc #: HNR/HTI/19
TRAINING
MIS REPORTS
Training Manager
Dean HTI
Training Competency Gap shall be evaluated
every year and competence matrix shall be
updated accordingly
Doc
#:
HNR/HTI/16
TRAINING RECORDTO
BEMAINTAINED
Trainer
Training Manager
Dean HTI
MonthlYj Quarterly and Annual reports of
training activities shall be compiled for
management information.
Doc
#:
HNR/HTI/17
Doc #: HNR/HTI/18
AWARDS AND
. RECOGNITIONS
Award Committee
Dean HTI
All training records shall be maintained
including: TNAj departmental annual
training plan: trainee nomlnatlons: training
calendars; attendance sheet; or ientation
record; training In-Class assessment:
training work place assessment: compiled
result: training feedback; feedback
evaluatlon; including photographs
L:::.:==-.:::=:;:======:::..J- - -.
DISCIPLINEAND CODE
OFCONDUCT(QUALITY
POLICY
Trainer
Training Manager
General companies discipline and code 1 ) 1
conduct shall be strictly followed.
TRAINING BOND
Admin
Training Manager
Dean HTI
Finance
Accounts
The employees shall be required to
complete the compulsory service after
obtaining external training. The employees
leaving the companies job before
mandatory period of service shall be dealt
as follows:
For overseas external training, employee
has to sign 24 months service bond and in
0
case of leaving the job before maturity of 0
agreement, at least 70% of total cost of
training . will be recovered from the -y
employee. V
For local external training of at least 5 days
y
or more, if employee leaves the job within 6
months, at least 70% of the total: cst
training will' be recovered from :::.
employee. , ' (
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HNR (Pvt.) Company Umited
Haier Training Institute
Doc
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H R/QP/HT1/01
-------------- ---------------- R 05
Effective Date: 01.10-2014
.Procedure Policy for Training and Development
7.
ON JOBTR ININGS
Concerned HOD
On-Job training requirement is determined
Determine On-Job
/Manager/Supervisor
by the CSD,concerned HOD, Manager or
Trainings/Follow-up of
Training Manager
Supervisor. For new induction follow-up, the
New Induction
Dean HTI training manager shall prepare schedule for
On-Job Follow-up trainings .
Training Manager
The training manager or the trainer
Conduct On-Job
Trainer responsible shall impart the required On-Job
Trainings/Follow-up by
Dean HTI
training at the required workstation or
HTITrainer
production line. For record purpose feedback
Form shall be used signed by the concerned
supervisor.
8. INDUCTION ORIENT TION TR INING
..
HRM
All the departments shall demand for new
Demand of New Hir ing
Concerned HOD
hiring as and when required within their
f rom HRD budgets from HRD
.
-
HRM
HRDshalllnvlte andcall for interview for
.
seleq,ion.
.-
Interview and Selection
.
byHRD
HRM HRDafter proper interview and selection
Transfer of New
transfer the new induction to HTI for
Induction to HTI orientation
-
-_.
t
Training Manager Orientation of new induct ion is conducted by
Or ientat ion of New
Dean, HTI
'HTI
Induction by HTI
Training Manager After proper orientation, the new inductions
Transfer of New
Dean, HTI are transferred to the concerned
Induction to Concerned
Concerned HOD
departments by HTI.
Departments
..
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HNR (Pvt.) Company Limited
Haier
Haier Training Institute
Doc No: HNR/ QP/HTI/01
Rev 05
rocedu re o lic y fo r T rain in g an d ev elo p m en t
Effective Date: 01.10-2014
9 TR INING POLI Y
TRAINEES
RESP
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HNR (Pvt.) Company Limited
Haier Training Institute
Doc No: HNR/ QP/HTI/Ol
---- ------ ---- ---------------- Rev#OS
Effective Date: Ol.lO-20J4
Procedure Policy for Training and Development
AWARD POLICY(TRAINER) Training Manager
Dean, HTI
Award Committee
CEO
Dean, HTI
Training Manager
Dean HTI
Training Manager
Dean HTI
Training Manager
Dean HTI
AWARD COMMITTEE
CEO
Dean, HTI
;
TRAINING"tERTIFICATE
CEO
Dean, HTI
..
Successful trainees are awarded' certificates
and highest achievers shall be awarded
shields. No certificate of attendance or
certificate of training wifl be issued to an
absent student. In order to be awarded a
certlflcate, the trainees must attend and be
marked present for at
least
90% of each
session time. Trainers take attendance 'at
the beginning of each session. A
participant
is considered lat if miss up to 10 minutes of.
training in any session and is considered
absent if he miss more than 10 minutes of
training in any session. There is no valid
excuse for absence or
late
An absent
student shall in no way issue the certificate
of attendance or certi ficate of training.
4 4
In order to resolve any dispute, or to
conduct an enquiry against any breach of
discipline, information shall be shared with
the CEO. The CEO if deem necessary shall
constitute Discipl ine & Enquiry Committee.
This committee shall recommend the action
to the CEO.The CEOshall make the decision
and his decision shall be final and binding
upon everyone.
DISCIPLINEAND ENQUIRY
COMMITTEE
INTERNALTRAINING'S
ON-JOB INTERNAL
TRAINING'S
OUTSOURCEDINTERNAL
T INING'S
/
Top three trainers shall be awarded the
"Best Tralners Award". The trainer to be
considered for this award must (a) secure at
least 80% marks in feedback .j valuation (b)
Training have well defined objectives, (c)
Included Visual presentation, picture or clips
for visual learner tyj;e (d) Exercise, practical,
or case study for tactile learner type (e)
Trainee involvement & Q&A session for
auditory learner types (f) Training must
conclude with the preparation of the
"Learning Implementation Plan".
On-Job internal technical trainings shall be
conducted for employees of HNR while
working on the job for existing as well as
newly inducted employees.
The "Award Committee" shall finalize the
nominees for the top three Trainees and
Trainers Award. The Committee shall
include concerned HOD's and Dean HTI.
,
Internal trainings shall be conducted
schedule by internal resource person
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In order to serve the social obligation
towards the society, In-house or external
train,ings shall be orga jzed for deprived and
under privileged community of our society
to upgrade their technical skills and develop
I I I them into useful member of the society. I .1.....
These are awareness programs .or R&D
related brain storming sessions presented
by researchers or learned people. It-could be
In-house as well as external.' On-line
conferences / seminars could also be part of
these sessions
EXTERNALTRAINING'S
- -
CONTINUOUS
IMPROVEMENT
COMMUNITYSUPPORT
TRAININGS
CONFERENCES SEMINARS
Procedure & Po
Training
anagerDean HTI
HRD
Training Manager
Dean HTI
HOD's
HRD
Training Manager
Dean HTI
HOD's
HRD
Training Manager
Dean HTI
HOD's
Trainer's
Training
ManagerHOD's
Dean
QP TI Ol
Tralnlngs
no appropri:m:o
and can
conducted- as
trainings are speda.E:zedtra':"";'
external training
HTIwill match the requJrecl tran irtg wrtn tne
trainings offered by the training bodies and
their cost. HTIwill verify the training budget
of the departments involved from budget
department, and seek approval for the
external training of the nominated
employees. However, trainings not
recommended in TNA but important for the
employees can be taken up as external
training with special approval.
New induction orientation trainings for non-
management staff shall be conducted by HTI
on regular basis. This will cover awareness
of organization and system, culture, policies
and functions.
.
HTI is committed to the process - of
constantly improving the way in which its
operations occur and its continuous
compliance with the policies. HTI will
progressively and actively seek out and
eliminate all potential problems and act
upon all opportunities in a way that results
in the continual improvement of its training
and development. To achieve the process of
continuous improvement, Opportunities for
continuous improvement can be identified
from varied sources including, feedback
from students, staff and stakeholders;
omplaints from student, staff/other
keholders, undertaking self-assessment
audits, attending internal and external
professional development workshops.
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Haier Training Institute
Doc No: HNR/ QP/HTI/01
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H NR P vt . C o m p an y L im i ted
Doc No: HNR/ QP/HTI/01
ol r
H ai er T ra in in g In s ti tu t e
Rev
05
P ro c edu r e P ol ic y f o r T ra in in g an d D ev elo p m en t
Effective Date: 01.10 2014
-
s s
Prepared B y :
SO P R ev iew ed B y:
AC Factory:
WM TV/LED/LCD MWO Factory:
Ref DF Factory:
Commercial Department
Budget Department
Haier Training Institute
Human Resource Department
Operations Department
Admin Department:
Audit Department: