Transcript
Page 1: How to Amp Up the B2B Lead Generation Power of Your White Papers

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Presented by

Tad Miller

Vice President, Accounts

Kari Rippetoe

Content Marketing Manager

HOW TO AMP UP THE LEAD GENERATION POWER OF YOUR WHITE PAPERS

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TODAY’S PRESENTERS

KARI RIPPETOE Content Marketing Manager

Marketing Mojo

@KariRippetoe +Kari Rippetoe

TAD MILLER Vice President of Accounts

Marketing Mojo

@jstatad +Tad Miller

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ABOUT MARKETING MOJO

• Originally founded as Search Mojo

• Demand generation marketing firm founded in 2005

› Search engine optimization (SEO)

› Paid media management

» Pay-per-click advertising management (PPC)

» Social media advertising

› Content marketing

› Marketing automation

› Analytics consulting

• Headquartered in Charlottesville, VA

› Office in Charleston, SC

• Featured in the Washington Post, B2B Magazine,

MarketingSherpa, Visibility Magazine and many blogs

• Speakers at SMX Advanced, MarketingProfs, PubCon and more

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OUR CLIENTS

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WHY USE WHITE PAPERS ?

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WHY WHITE PAPERS ?

• You are selling to Businesses

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WHY WHITE PAPERS ?

• You are selling a complex product, solution or service

Not Complex Complex

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WHY WHITE PAPERS ?

• It’s a complex sale process

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WHY WHITE PAPERS ?

• Your product, service or solution is a major commitment

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WHY WHITE PAPERS ?

• Your sales cycle is very long

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WHY WHITE PAPERS ?

• You need qualified sales leads

• Because of the nature of your sale, very few are immediately ready to buy

• You need a “Foot in the Door”

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WHY WHITE PAPERS ?

• They provide free valuable information that your customers are interested in

• High Value – Low Commitment – Low Friction Assets

• Typically the easiest B2B Lead to Acquire – Highest Volume

Getting a Form Completion is Easy!

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WHY WHITE PAPERS ?

• They Make You Look Smart to Potential Customers

Thought Leadership

Authority

Trust

Expertise

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WHY WHITE PAPERS ?

• In a long sales cycle you don’t want to be forgotten

• White Papers allow you to nurture your old leads

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BENEFITS OF WHITE PAPERS

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1. AUTHORITY BUILDERS

White paper readers are seeking information to help them understand a problem or issue.

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2. VALUABLE AND UTILITARIAN

White papers make effective ToFu (Top of Funnel) or MoFu (Middle of Funnel) content

› Help someone understand an issue

› Provide a solution to a problem

› Research a possible purchase

SALES PITCH

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3. DEMAND AND LEAD GENERATORS

Survey of IT managers* showed why they read white papers:

› 69%: Get information about new products and

vendors

› 50%: Compare products

› 42%: Help justify buying decisions

*Forbes.com & TechTarget

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WHAT MAKES AN EFFECTIVE WHITE PAPER?

What is a white paper

anyway?

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DEFINITIONS OF “WHITE PAPER”

• “An authoritative report or guide helping readers understand an issue, solve a problem, or make a decision.” -Wikipedia

• “A persuasive essay sponsored as a piece of marketing content by an organization.” -

ThatWhitePaperGuy.com

• “…the purpose of a white paper is to advocate that a certain position is the best way to go or that a certain solution is best for a particular problem.” –Purdue University

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ELEMENTS OF AN EFFECTIVE WHITE PAPER

• Authoritative

› Takes a position on the topic addressed

• Useful and valuable information

• Backed by research

› Your own data

› External research

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CREATING WHITE PAPERS

In just 4 easy steps!

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1. WHO IS THE AUDIENCE?

• Know the roles of the decision-makers and influencers

• Know what their pain points are

• Know what their top questions regarding your solutions are

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Step

How Many

Solutions

Evaluated

Key

Personas

Key Rings

of Insight

Trigger Small biz owner Lightweight option,

warranty expiring

Research 5 Office Manager Battery life

Size/Weight

Assess 3 Office Manager Keyboard feel

Screen Resolution

Negotiate 2 Small biz owner Cost trade-offs

Extended warranty

Implement 1 Office Manager Start-up time

Tech Support

Buyer Persona Institute: buyerpersona.com

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Step

How Many

Solutions

Evaluated

Key

Personas

Key Rings

of Insight

Trigger Small biz owner Lightweight option,

warranty expiring

Research 5 Office Manager Battery life

Size/Weight

Assess 3 Office Manager Keyboard feel

Screen Resolution

Negotiate 2 Small biz owner Cost trade-offs

Extended warranty

Implement 1 Office Manager Start-up time

Tech Support

Buyer Persona Institute: buyerpersona.com

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2. WHAT WILL IT BE ABOUT?

Several approaches to consider:

• Taking a side in a debate

• Discussing best practices

• Providing a product background or briefing

• Offering a solution to a challenge

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TAKE A SIDE IN A DEBATE

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DISCUSS BEST PRACTICES

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PROVIDE A PRODUCT BRIEFING

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OFFER A SOLUTION TO A CHALLENGE

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3. WHAT DATA IS AVAILABLE?

• Your own company’s data

› Aggregate

› Specific customers

• External research

› Lends additional credibility

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4. WHAT CAN YOU REPURPOSE?

• Case studies

• Blog posts

• Webinars

• Conference presentations

• Podcasts

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• Presents a challenge

› Backed by research

• Offers a solution (useful information)

• Presents data as validation

› Case study

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HOW LONG SHOULD A WHITE PAPER BE?

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ACHIEVING SCALE WITH WHITE PAPER LEADS

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JUST BECAUSE YOU BUILD IT…

• Doesn’t mean they will come.

• White Paper Lead Generation requires distribution channels

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START WITH THE FREE DISTRIBUTION CHANNELS

• Use SEO best practices on your download page

• Post to fans on all of your Social Channels

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PAYING FOR SCALE

• If you want lead volume you are going to have to advertise your White Paper

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COST PER LEAD ?

• You want as many leads as possible for your budget

• Typically the higher the cost and commitment to buy the higher the cost per lead tends to be

• What channels are most effective?

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SURPRISE !

• LinkedIn Self-Serve Advertising is the perfect ad platform for B2B White Paper lead generation

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CREATE THE PERFECT AD TARGETING

• Location

• Company

• Job Title

• School

• Skills

• Group Membership

• Gender

• Age

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LINKEDIN HAS B2B SCALE

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THE BEST YOU WILL FIND

• B2B niche audiences tend to be small • Decision maker audiences in those niches are

even smaller • LinkedIn Ads offer the best chance to get ads in

front of them

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SUCCESS AFTER FAILING

• Put Google AdWords or Facebook remarketing code on your landing pages

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SET UP REMARKETING AUDIENCES

• Tag your URLs to ID your unique LinkedIn Audiences

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LINKEDIN + (GDN + FB) = B2B SCALE

• Combining LinkedIn targeting with the scale of remarketing on the worlds largest Display Network and the worlds largest Social Network gives you long term advertising reach

+ ( ) = +

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GOOGLE DISPLAY SEARCH INTERESTS

• Today’s Google Display Network is more advanced

• Targeting by Search Interests in the Last 30 days

• Many Niche B2B Categories

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COMBINE TARGETING METHODS

• Try going super niche on Google Display with combinations of contextual keyword advertising, search interests or page topics

• Yields a small but targeted reach

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DISPLAY IS COST EFFECTIVE • In terms of delivering cost effective leads Google Display works

better than Google Search

• Enterprise level keyword advertising on search is very expensive per click, Display is relatively cheap

• Take the low CTR and even the lower conversion rate…Cost per lead can be exponentially cheaper than search

CPC

Search Display

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GIVE SEARCH A TRY

• Search shouldn’t be your first or even second method of attack for getting White Paper Downloads

• Most searcher intent isn’t on finding White Papers, so White Papers are “an instead of offer” for most search queries

• But compete and see how it does

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HOW WELL DOES LINKEDIN WORK ?

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UNHEARD OF PERFORMANCE

• Across all of our B2B clients LinkedIn White Paper Campaigns have delivered 12% conversion rates

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LINKEDIN WHITE PAPER PERFORMANCE

• Some of our LinkedIn White Paper campaigns have experienced over 20% conversion rates

• We have case studies where clients surpassed their previous AdWords conversion volume of the previous 15 months in just 6 weeks of LinkedIn White Paper advertising

• Same case study yielded a cost per conversion that was 94% lower than previous online advertising and a conversion rate that was over 1,500% better than prior online advertising

• In 4 months of LinkedIn Advertising we delivered 217% more leads than what the previous 15 months of advertising did for 82% less budget

• See: http://www.marketing-mojo.com/about-us/case-studies/sciencelogic-generates-conversions-less-budget-using-linkedin-advertising/

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CLOSING POINTS • Use White Papers for lead generation in complex, costly and high

commitment sales

• White Papers need to:

› Take a position on issues

› Solve problems for readers

› Validate your position with data

› Make you look authoritative to buyers

• LinkedIn Self-Serve Ads are the best mechanism for achieving scale in White Paper Lead Generation

• Secondary White Paper Lead Generation tactics include Remarketing to LinkedIn Audiences, Display Advertising with targeting options and Search Advertising

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CONTACT

KARI RIPPETOE Content Marketing Manager

Marketing Mojo

@KariRippetoe +Kari Rippetoe

TAD MILLER Vice President of Accounts

Marketing Mojo

@jstatad +Tad Miller

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LOOKING FOR HELP? Contact Marketing Mojo 800-939-5938 ext. 101

[email protected]

MARKETING MOJO Twitter: @MarketingMojo

Facebook: facebook.com/MarketingMojoAgency Google+: +Marketing Mojo


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