kaizen.com
Holistic KAIZEN Leadership
- Inner and Outer Approach for Leadership Development
Dr. Julien BRATU, Country Manager Kaizen Institute Romania
Dr. Psychologist Lucian ALECU, Hope Group
Authors:
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1. Holistic Kaizen Leadership
Overview
.
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® General Objective
Development of Professional Leadership
for Management positions
through individual improvement training and standardization
.
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KAIZEN in organization
KAIZEN in process
KAIZEN for workplaceSOCIAL
Environment
NATURAL Environment
ORGANIZATION
MARKET
Strategic and Operational Management
in Organization
through
KAIZEN Management System
INDIVIDUAL
“Kaizen by Harmony” Concept
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MENTALITY
(belief, values, attitudes, perceptions and personality)
BEHAVIORS
PROCESSES & STANDARDS
RESULTS
External
Processes
KAIZEN
Organizational
Management
Internal
Processes
KAIZEN
Individual
Management
What we do in our environment is the mirror of what is within us!
Kaizen by HarmonyEffect-Cause-Root Cause
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Leadership, Kaizen, Personality
• Triade of inner and outer success through harmony and congruence
It is rather a holistic process,as well as the principles of Kaizen.
• In organizations, leadership is not a linear event.
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3 Root causes of leaders errors and3 Counter-measures
• The analysis of multiple leadership errors and their impact showed 3 major causes that affect
leaders performance.
Native (genetic)lack of skills
Wrong learned habits
L
E
A
D
E
R
Leadershiperrors
Faulty practices inside the company
Inner workout for self over- fulfillment
(Individual Kaizen)
Leadership best practices standards
-elaboration and education-consistent application
(Kaizen in Organization)
Leadership performance= “Professional Leadership”
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®Inner and Outer Therapy• KAIZEN Leadership – Holistic Approach
“The right manin
the right place”
Individual Development
Program
KAIZEN Leadership –
Holistic Approach
(I.K.P.)
(K.P.O.)- Differences ? -
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HEALTHY MENTALITY
(development through continuous learning and self-improvement)
EFFICIENT BEHAVIORS
STANDARDIZEDEXTERNAL PROCESSES
RESULTS
External
Processes
KAIZEN
Organizational
Management
Internal
Processes
KAIZEN
Individual
Management
Holistic Kaizen Leadership - Output
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2. Leadership Standards- external approach -
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® Hospital vs. Orchestra
• An (ideal) hospital works like a symphony orchestra.
Orchestra
• Conductor
Hospital
Doctor Leader
In a symphony orchestra, the conductor has the written score on its console.
Does a hospital leader have written leadership standards?
• Musicians (instrumentalists) • Doctors, Nurses
• Musical score • Operating standards
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® The impact of non-standardization leadership post
• What is the impact of the non-standardization of management, best practices
for the leader position?
The errors of the leadership processes may lead to:
• Material losses - quality defects
- low productivity
- delivery delays
- abnormally high general costs
• Moral losses - unnecessary stress
(staff level) - poor motivation, low confidence
- hostility, low team spirit
- absenteeism, illness
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The higher the leading position is in the hierarchy,
the bigger are the costs caused by these losses!
Inspired by : Bob Emiliani, Speed Leadership
• The group's external - impression of instability, seriousness
image losses - loss of trust of external partners
• What is the impact of the non-standardization of management, best practices
for the leader position?
The impact of non-standardization leadership post
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® 7 General standards for professional leadership
A P
C D
Staff management
Individual style of internal and external communication
Problem solving
Decisionsand Actions
Process and management system’s performance
evaluation
Staff work performance evaluation
Planning(strategic, operational,
financial)
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3. Kaizen Leadership Profile Development
- internal approach -
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How to build leaders?
• Technical
• Motivational
Individual traits and
tendencies
• Relational
• Strategical
Past experiences
• Performance
• Professional satisfaction
Leadership
Style
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Mechanisms, processes
through which leadership creates results
• shaping organizational culture and policies
• creating an alignment between both the organization and employees’ values
• (inner – outer)
• leaders’ actions as conduit models for those following them
Social identity- the leader is the one who personifies and embodies the majority of a group’s values and attributes
Social learning – observation, imitation, internalizing leaders’ behaviors (the leader acts as a model of behavior)
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Big Five Model
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Workplace and personality - compatibility
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4. Individual KAIZEN Training
- Daily Program -
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® “5S for Mind”
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®The “Harmonic Code”
1. If I do
something, I
do it well!
2. I respect people
and nature!
4. I observe what should
be done I solve it!
5. I learn continuously!
6. I am in Harmony!
7. Every day, I am better and
better!
3. I think positively, focused on
success!
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® Holistic “KAIZEN™ Leadership” - Steps
• “KAIZEN™ Leadership Development” training- K.L. is divided intro 3 stages:
I. Leadership activities diagnosis
- Company’s practices diagnosis based on “leadership standards model”
- Individual assessment of the psychological profile
II. Structure of leadership processes specific to a company and development of its own
leadership standards.
III. Defining individual development programs
-Individual and group training/coaching
-Monitored implementation
“K.L.” Training - customized application according to each companies profile and individuals
participating in training.
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• To build the leaders with open mind able to manage the
resistance to change;
• Creating leaders who generate a climate of performance
continuously improved ;
• Developing a creative, productive and harmonious working
environment.
Program's Benefits
Kaizen Institute Romania
160, Ştirbei Vodă
District 1
Bucharest
www.ro.kaizen.com
Phone +40 (0) 21 310 31 54
Thank you for your attention!