Aircraft and aerodrome-related occurrences• Collision or near collision on the ground or in the air, between aircraft. Collision with terrain or with an

obstacle• Runway or taxiway excursion and incursion • Significantcontaminationofaircraftstructure,systemsandequipmentarisingfromthehandlingof

baggage,mailorcargo• Push-back,power-backortaxiinterferencebyvehicle,equipmentorpersons• Foreignobjectontheaerodromemovementarea,whichhasorcouldendangertheaircraft,its

occupantsorpersons• Passengersorunauthorisedpersonsleftunsupervisedontheapronarea• Fire,smoke,explosionsinaerodromefacilities,vicinitiesandequipmentthathaveorcouldhave

endangeredtheaircraft,itsoccupantsorotherpersons• Aerodrome-security-relatedoccurrences(e.g.unlawfulentry,sabotage,bombthreat,etc.)

www.caa.co.za @SACAA @OfficialSACAA OfficialSACAA South African Civil Aviation Authority – SACAA

Please visit www.caa.co.za for more information

GROUND HANDLING

Keeping you safe in the sky

CENTRALISED OCCURRENCE REPORTING SYSTEM

•Dataandinformationarecollectedforsafetymanagementandsafetyimprovementpurposes

andnottoapportionblame,liabilityorfordisciplinarypurposes

•Theidentityofthereportermustbeprotected

•Thereportshouldnotbedisclosed,unlesssuch disclosureisnecessaryforsafetyimprovement.

IN THE INTERESTS OF SAFETY, JUST REPORT IF YOU ARE UNSURE!GOLDEN RULE

Ground-handling-specific occurrences• Incorrecthandlingorloadingofpassengers,baggage,mail

orcargo,likelytohaveasignificanteffectonaircraftmassandbalance(includingsignificanterrorsinload-sheetcalculations)

• Boardingequipmentremoved,leadingtotheendangermentofpassengers

• Incorrectstowageorsecuringofbaggage,mailorcargolikelytoendangertheaircraft,equipmentoroccupantsorimpedeemergencyevacuation

• Transport,attemptedtransportationorhandlingofdangerousgoodsthatresultedinorcouldhaveresultedinunsafeconditions/operations

• Non-complianceregardingbaggageorpassengerreconciliation

• Non-compliancewithrequiredaircraftgroundhandlingandservicingprocedures(e.g.de-icing,refuellingorloadingprocedure,includingpositioningorremovalofequipment)

• Significantspillageduringfuellingoperations• Loadingofincorrectfuelquantitieslikelytohavea

significanteffectonaircraftendurance,performance,balance or structural strength

• Loadingofcontaminatedorincorrecttypeoffuelorotheressentialfluids(e.g.oxygen,nitrogen,oilorpotablewater)

• Failure,malfunctionordefectofgroundhandlingequipment,resultingindamageorpotentialdamagetoaircraft(e.g.towbarorGPU)

• Missing,incorrectorinadequatede-icing/anti-icingtreatment

• Damagetoaircraftbygroundhandlingequipmentorvehicle

• Anyoccurrencewherehumanperformancehasdirectlycontributed to an accident or serious incident

www.caa.co.za @SACAA @OfficialSACAA OfficialSACAA South African Civil Aviation Authority – SACAA

Please visit www.caa.co.za for more information

Keeping you safe in the sky

GROUND HANDLING

PROTECTION OF SAFETY INFORMATION AND SOURCES

• Lossorfailureofcommunicationwithaircraft,vehicles,airtrafficservicesunitsorapronmanagementserviceunits• Significantfailure,malfunctionoreffectofaerodrome

equipmentorsystemsthathaveorcouldhaveendangeredtheaircraftoritsoccupants• Significantdeficienciesinaerodromelighting,markingsorsigns

Degraded or total loss of service or functions

WHY IS REPORTING SO IMPORTANT?Theeffectivemanagementofsafetyishighlydependentontheeffectivenessofsafetydatacollection,analysisandoverallmanagementcapabilities.

Havingasolidfoundationofsafetydataandsafetyinformation isfundamentalforsafetymanagement,sinceitisthebasisfor data-drivendecision-making.

Reliablesafetydataandsafetyinformationisrequiredtoidentifytrends,makedecisionsandevaluatesafetyperformanceinrelationtosafetytargetsandsafetyobjectives,andtoassessrisk.