Download - FttH conference 2013
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Communities in Context
Adrian Wooster
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Reach
Ric
hnes
s
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Reach
Ric
hnes
sCorporate
Services
1st GenerationCommunity
Schemes
ADSL
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Reach
Ric
hnes
s
VDSL
CorporateServices
Campus Networks
ADSL
1st GenerationCommunity
Schemes
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Reach
Ric
hnes
s
ADSL
VDSL
CorporateServices
Campus Networks
Metro Networks& 2nd Generation Community-led Schemes
Metro-Ethernet
Forum
BroadbandForum
ALA
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Is it possible to close the
gap?
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Lessons in Richness
1. A solid business plan
2. A reliable network3. A basic set of
services4. Customer care5. A local set of
services6. Communication7. An “us feeling”
Kees Rover’s 7-pillars
3 or 4 survive Reach
The rest are characteristics of
Richness
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Viable business model
Communications
“Us Feeling”
Loca
l Ser
vices
Customer Care
Basic Services
Quality Netw
ork
Viable business model
Communications
“Us Feeling”
Loca
l Ser
vices
Customer Care
Basic Services
Quality Netw
ork
Lessons in Richness
Traditional “Reach” Operator
“Richness” Operator
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Viable business model
Communications
“Us Feeling”
Loca
l Ser
vices
Customer Care
Basic Services
Quality Netw
ork
Lessons in Richness
Traditional “Reach” Operator
Adding “Richness”
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Viable business model
Communications
“Us Feeling”
Loca
l Ser
vices
Customer Care
Basic Services
Quality Netw
ork
Lessons in Richness
Traditional “Reach” Operator
Adding “Richness”
Social Media
![Page 12: FttH conference 2013](https://reader035.vdocuments.site/reader035/viewer/2022081605/58ee18571a28ab301a8b46a5/html5/thumbnails/12.jpg)
Viable business model
Communications
“Us Feeling”
Loca
l Ser
vices
Customer Care
Basic Services
Quality Netw
ork
Lessons in Richness
Traditional “Reach” Operator
Adding “Richness”
Social MediaCo-investment
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Viable business model
Communications
“Us Feeling”
Loca
l Ser
vices
Customer Care
Basic Services
Quality Netw
ork
Lessons in Richness
Traditional “Reach” Operator
Adding “Richness”
Social MediaCo-investment
SDN & ALA
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Viable business model
Communications
“Us Feeling”
Loca
l Ser
vices
Customer Care
Basic Services
Quality Netw
ork
Lessons in Richness
Traditional “Reach” Operator
Viable business model
Communications
“Us Feeling”
Loca
l Ser
vices
Customer Care
Basic Services
Quality Netw
ork
“Richness” Operator