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Google confidential | Do not distribute
Find what you need, fastGoogle Search Appliance
Andrew Greene
Enterprise Channels Manager
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Google confidential | Do not distribute
FindBuildConnect Visualize Access
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Search is our focus, not a feature
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Employees expectations of technology at work have changed
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RelevantSearch
From AnySource
On Any Device
Simplicity at Scale
The Google Search Appliance brings the best of Google Search to solve enterprise needs
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True Universal Search
Cloud Storage PLM CRM CAD
CMS KBFile ShareEnterprise SocialBug Tracking
Web Servers
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GSA learns from everyone who uses it
Results in April Results in March
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• Single Sign-On
• Heterogeneous security
• LDAP
• Active Directory
• Early and late binding
• Access control lists
• Multiple domains
• Kerberos Integration
• Windows Integrated
Authentication
• Claims-based authentication
• Forms-based authentication
• Client certificates• Security Assertion Markup Language
Enterprise-Class Security
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Google confidential | Do not distribute
Unique solutions for global collaboration
The GSA also takes advantage of Google’s unmatched language capabilities.Google Translate offers free translation between 71 different languages.
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Simple deployment architecture
Google Search Appliance SimplicityBuild Your Own Server Farm Complexity
or
Load BalancingServers
Frontend Web Servers
IndexServers
Database Servers
SAN Storage
Identity Servers
QueryServers
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incl. 58% of Fortune 500
Enterprise Search:
Market Leadership
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Enterprise Search:
Product Leadership
Magic Quadrant for Enterprise Search, April 2013
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Hitachi Data SystemsSean Mattson, Senior Director Global Web Marketing
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A Quick Snapshot
● Focused on the online customer experience and intelligence, Sean and team are responsible for HDS.com, Geo sites and microsites.
● The team also manages the marketing technologies (CMS, mkt automation, globalization/localization, analytics, etc.) and Marketing Operations.
● Hitachi Data Systems has a good and long standing relationship with Google and Fishbowl
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The Content Challenge
● Years of content and assets being added to multiple destinations made it almost impossible to find the right content of asset.
● Multiple renditions of assets, posted in multiple repositories or destinations, with or without search available
● Other than the corporate website, no SEO or tagging process for assets
● Lack of easy access to support and technical documentation by the customer base
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The Approach
● Initiate a single repository strategy, leveraging our CMS system, including workflows and version controls and asset relationships
● Expand the deployment and use of GSA to federate and standardize search
● Deploy Fishbowl’s GSA connector to tightly integrate search into web platforms, applications and CMS systems
● Establish publishing process with TechPubs group for publishing of technical and support assets
● Redesign HDS’ resource library to provide a better user experience and a gateway to technical assets not generally listed on the pages on the Dot Com
Establish ‘Single Source of Truth’ for assets, create a process for adding meta data and SEO to assets.
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Fishbowl SolutionsKim Negaard, Product Manager
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Who is Fishbowl Solutions
Since 1999 Fishbowl has been partnering with businesses to solve costly and frustrating knowledge-sharing problems.
● Oracle & Google Partner
● Services and packaged software for Oracle WebCenter & the GSA
● Specializing in portals & content management for 14 years
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Why Google Search for WebCenter
• Extend the power of the GSA to WebCenter Content
• Oracle has tried to solve search and failed
• Poor relevancy out of the box
• Search is a top WebCenter complaintGoogle + WebCenter. Better Together.
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Fishbowl’s GSA Connector for WebCenter • Built on Google Connector Framework
• WebCenter Content Indexingo Allows GSA to index WebCenter content & metadata
• Flexible Serving Optionso Show results natively in WebCenter Content o Integrate with websites and applications
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Flexible WebCenter Content Indexing• Full-text content indexing
• WebCenter metadata-indexing capabilitieso Expose metadata from WebCenter to GSAo Powers dynamic navigation, filters, biasing
• Performs incremental index updateso Faster updates
• Provides intelligent processing for Site Studio sites
• Supports indexing subsets of content o Example: only index content from a specific website
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Additional Connector Capabilities• Create the Google Experience
• Provides Google-like Search Interface
o Includes document preview, dynamic navigation, user-added results, type-ahead etc.
• Provides access to secure WebCenter contento Fully supports WebCenter security model
• API to Access GSA data using WebCenter Content service calls
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GSA Search Interface for WebCenter
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GSA Search Interface for WebCenter
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Fishbowl’s Offerings
● Connectors○ Oracle WebCenter Content○ YouTube
• Packaged Solutionso GSA Jumpstart for Oracle WebCenter Portalo WebCenter Content Jumpstart
• Serviceso GSA Deployment Serviceso Custom Integrations with WebCenter Content & Portal
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Why Google Search for WebCenter
web: www.fishbowlsolutions.com
email: [email protected]
phone: 952.465.3400
blog: cfour.fishbowlsolutions.com