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Download - EZChildTrack Parent Portal – Quick Start · 2016. 8. 9. · 1. Signing Up for Parent Portal In case you have an account number but no password, you can sign up for parent portal

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  • EZChildTrackParentPortal–QuickStart

    CopyrightNotice:Thismanualisprotectedbycopyrightlawsandinternationaltreaties.Unauthorizedreproductionanddistributionofthismanual,oranyportionofit,mayresultinseverecivilandcriminalpenalties,andwillbeprosecutedunderthemaximumextentpossibleunderthelaw.

    2016/2017AfterSchoolChildcareProgramAccessingtheParentPortal…................................................................................................................P.1NewCustomers/Howtoopenanaccount………………..…………………………………………………………………….P.2Howtosetupcheckoutpin…………………………………………………………………………………………………………….P.4HowExistingCustomersigninforthefirsttime……………………………………………………………………………..P.5HowReturningCustomerswillsignintotheParentPortal……………………………………………………………..P.6UnderstandingtheParentPortalHomeScreen………………………………………………………………………………P.7

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    Accessing the Parent Portal Pleaseusethefollowingbrowserstoaccesstheparentportal:GoogleChrome,Firefox,orSafariDONOTuseInternetExplorerYoucanaccesstheParentPortalusingthewebaddressgivenbelow:https://www.ezchildtrack.com/bcbe/parentThefollowingscreenwillbedisplayed:

    Thisscreenhas3boxes:Sign-In:Thisboxisforsigning-inbythereturningcustomerswhoalreadyhaveapassword.ThiswillallowyoutologinintoParentPortal

    Sign-Up:Thisboxisforcustomerswhohaveanaccountnumberbutdonothaveapassword.Youcanclickonthistosign-upforparentportalaccessandgetapasswordbyemail.AfteryouhavepasswordyouwillusetheSign-Inboxtologin.

    OpenanAccount:Thisboxisforfamilieswhoarenewtotheprogram.Theyhavetoclickonthislinktoregisterandopenanewaccount.Note:Familieswithanaccountnumbershouldnotclickonthislinkasitmaycreateaduplicateaccount.

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    New Customers Ifyouareanewcustomer(withoutanaccountnumber),pleasemakesureyouselectthecorrectprogramforyourchild:

    Thefollowingsitesofferthe2016/2017ASCC6p.m.Pilot:DaphneElementary LoxleyElementaryFoleyElementary MagnoliaElementaryRobertsdaleElementary SpanishFortElementary(Ifyourchildwillattendatoneofthesitesabove,youwillhavetheoptionduringregistrationtoselectthestandard5:30pmrateorthenew6p.m.rate.)ThefollowingsitesDONOTofferthe6p.m.option,onlythe2016/2017ASCCSchoolYear:BayMinetteElementary JLNewtonElementaryBayMinetteIntermediate PerdidoElementaryDaphneEastElementary PinegroveElementaryElbertaMiddleSchool RockwellElementaryFairhopeElementary RosintonElementaryFairhopeIntermediate SilverhillElementaryGulfShoresElementary StapletonElementaryWJCarrollIntermediate Thefollowingsitesofferthe21stCCLCProgram:DeltaElementary ElsanorElementarySummerdaleElementary

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    Thefollowingsiteoffersthe21stCCLC6p.m.PilotProgram:ElbertaElementary Ifyouselecttheincorrectprogram,youmustcanceloutofthecurrentregistrationformandstartoverbyselectingthecorrectprogram.Theinformationwillnotbesenttothecorrectsite.Youwillberequiredtopaytheregistrationfeeandfirstweek’sfeesattheendoftheregistrationprocess.Youraccountwillbecreditedanyoverpaymentonceyourchildhasbeenenrolled.Tobegin,youwillneedtoenteryourpersonalinformation,secondaryaccountholder(ifapplicable),emergencycontacts,andallpersonsauthorizedtopickupyourchild.Onceyouhavecompletedregistration,youwillneedtosetupyourcheckoutpinsforeachpersonwhowillpickupyourchild.Seeinstructionsatbottomofpage.Thenextstepisenteringyourchild’sinformation.ItisveryimportanttolisttheschoolwhereyouchildwillattendAfterschoolChildcare.Pleasetakeyourtimeandenterallinformationrequested.Onceyouarefinished,click“SaveChild”atthebottomofthepage.

    Afteryouverifyyourinformationandenrollmentselections,youwillbedirectedtothepaymentscreen,whereyoucanmakeapaymentusingyourcreditcard.Onceyouhavesubmittedyourpayment,yourrequestmustbeapprovedbyASCC.Youwillreceiveanemailonceyouraccounthasbeenapproved.Pleasereturntowww.ezchildtrack.com/bcbe/parenttosetupyourcheckoutpins.Youwillbesentatemporarypassword,alongwithyourregistrationconfirmationthatyouwillusetologinforthefirsttime.Pleasedonotforgettosetupyourcheckoutpins.Youwill“checkout”yourchilddailybyenteringthispersonalpinatthesite.

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    Tosetupyourpin:Fromthehomepage,select“MyAccount/UpdateAccountInformation”fromthetoolbar.(Seescreenshotbelow.)

    Thiswilldisplayallthepersonalinformationforeachpersonlistedonyouraccount(primaryandsecondaryaccountholders,emergencycontacts,andauthorizedpickuppersons).Thereisaboxundereachperson’sprofiletitled“checkincode”.Pleaseenterafourorfivedigitcodeforeachpersonandclick“update”.Ifthecodeisunavailable,youwillbepromptedtoenteranewcode.ThisisthecodeyouwillusetocheckoutyourchildeachtimetheyattendASCC.

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    1. Signing Up for Parent Portal Incaseyouhaveanaccountnumberbutnopassword,youcansignupforparentportalusingthe‘clickhere’linkshowninthe“ExistingCustomersSignUp”section.Ascreenwillbeshownasfollows:

    Enteryouraccountnumber(whichyoucanobtainfromthesitemanager),registeredemailaddressandclickonthe[SignUp]button.Aconfirmationscreenwillappearasfollows.

    AnemailmessagewillbesenttothisemailIDalongwithatemporarypassword.

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    2. Signing In to Parent Portal Onceyouhavereceivedyouremail,accessthemainparentportalloginscreen.Inthe“ReturningCustomersSignIn”section,enteryourregisteredemailIDandthetemporarypasswordprovidedtoyou.Clickon[SignIn].Whenyoulogin,youwillbepromptedtochangeyourpassword.Enteryournewpasswordkeepingthepasswordrulesinmindwhicharedisplayedonscreen.

    Clickon[ChangePassword]whenyouhavefinishedenteringyouroldpasswordandnewpassword.ThiswilltakeyoutothemainParentPortalscreen.

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    3. Understanding the Parent Portal Home Screen

    RegistrationClickon‘Register’buttontoregisteryourchildintheprogramYoucanviewenrollmentdetailsforinaprogrambyclickingonthe‘ViewEnrollment’button.Tochangeenrollment,pleasesendusanemailbyusing“ContactUs’link.

    Payments&StatementYoucanviewthecurrentbillingstatusforyouraccountClickonPayNowtopayusingcreditcard/electronicchecks.ClickonViewStatementtoviewpreviousinvoices,statements,paymenthistoryandtaxstatement.

    InformationYoucanviewSiteCalendarandBulletinsYoucanalsodownloadFormsuploadedbyyourchildcareprovider.ToviewallpreviousemailcommunicationclickontheEmailHistorybutton

    ToolbarOptionsThetoolbarhasfollowoptions:MyAccount–ViewdemographicinformationandchangeyouemailpreferenceHelp–DownloadParentPortalUserguideContactUs–SendusanemailSignOut–Signoutformparentportal

    Shouldyouhaveanyquestions,pleasedonothesitatetocontactthesitemanager.


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