Extend Salesforce with the AppExchange
Run Your Business with Israeli Apps
Bar Israeli
Senior ISV Partner Lead – Israel & Emerging Markets
Statement under the Private Securities Litigation Reform Act of 1995:
This presentation may contain forward-looking statements that involve risks, uncertainties, and assumptions. If any such uncertainties
materialize or if any of the assumptions proves incorrect, the results of salesforce.com, inc. could differ materially from the results
expressed or implied by the forward-looking statements we make. All statements other than statements of historical fact could be deemed
forward-looking, including any projections of product or service availability, subscriber growth, earnings, revenues, or other financial items
and any statements regarding strategies or plans of management for future operations, statements of belief, any statements concerning
new, planned, or upgraded services or technology developments and customer contracts or use of our services.
The risks and uncertainties referred to above include – but are not limited to – risks associated with developing and delivering new
functionality for our service, new products and services, our new business model, our past operating losses, possible fluctuations in our
operating results and rate of growth, interruptions or delays in our Web hosting, breach of our security measures, the outcome of any
litigation, risks associated with completed and any possible mergers and acquisitions, the immature market in which we operate, our
relatively limited operating history, our ability to expand, retain, and motivate our employees and manage our growth, new releases of our
service and successful customer deployment, our limited history reselling non-salesforce.com products, and utilization and selling to larger
enterprise customers. Further information on potential factors that could affect the financial results of salesforce.com, inc. is included in
our annual report on Form 10-K for the most recent fiscal year and in our quarterly report on Form 10-Q for the most recent fiscal quarter.
These documents and others containing important disclosures are available on the SEC Filings section of the Investor Information section
of our Web site.
Any unreleased services or features referenced in this or other presentations, press releases or public statements are not currently
available and may not be delivered on time or at all. Customers who purchase our services should make the purchase decisions based
upon features that are currently available. Salesforce.com, inc. assumes no obligation and does not intend to update these forward-
looking statements.
Forward-Looking Statements
IoT
DataScience
Social
Mobile
Cloud
LAN/WAN
Client
Server
SNA
Mainframe
Terminal
The Connected CustomerEverything and everyone
is connected
MillionsThousands Billionsconnected things of customer interactions
Trillions
Business Apps Have Transformed the Way we Work
MobileReach employees
and customers from
anywhere
Real-timeMove business
forward faster
Connected Link everyone
and everything
IntegratedConnect data and
drive analytics
ScalableAccelerate growth
with scalable
solutions
AppExchange - The #1 Business App MarketplaceAn ecosystem of proven business apps
Customized for Salesforce
Trusted and Secure
Reviewed by Peers
Over 2,800 apps 3 million installs
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Apps
?מי אנחנו
Document Automationהחברה המובילה בתחום ה
מוצר פרי פיתוח עצמי, ממוקמת בנתניה, חברה וותיקה בתחום
SalesForceרשמי של OEMשותף
AppExchangeאפליקציה רשמית ב
אתגרי הארגון
אותו ולהעציםהלקוחותעםהקשרעללשמור
ללקוחות קיימיםUpsell & Cross Sale-לאתר ערוצים אפקטיביים ל
הלקוחותבעינייככזהולהיתפשחדשנילהיות
תפעולייםמסמכיםשלההפקהבעלויותלחסוך
Digital Transformationו Business Transformationלבצע
איתור דרך יעילה להניע את הלקוח לפעולה ולהציע לו –את הצעת הערך המתאימה ביותר בזמן הנכון ביותר
Real Time Marketing
אתגרי השיווק
לקוח הוא הדרך היעילה -מפולח ומותאם, שיווק ממוקדביותר לשפר רווחיות מלקוחות קיימים
תפישת הפתרון
Interactive, personalized, promotion-embedded
transactional document
Interactive Fields
Templates
Promotion
Customer Profile
Sale Force"אבל יש לי "
פלטפורמה המתאימה ביותר כמענה לאתגרים אלה ה
?האם קיים פתרון להפקת מסמכים
?האם קיים פתרון קל ואינטואיטיבי לשימוש הגורמים העסקיים
משולבים ? פרסונליים ? האם קיים פתרון להפקת מסמכים אינטראקטייבים ?בהצעות ערך
!זו חוזקה של הפלטפורמה . לצורך כך יש שותפים
"(אינטגרציה"מעדיף לא להשתמש במילה )עוצמת הקשר
DOCOMOTION-מסמכים המופקים ב
יתרונות
:מינוף הערוץ התפעולי לצרכים עסקיים
העברת מסרים פרסונאליים
הנעת הלקוח לפעולה
מנוע חוקה חכם לשילוב הצעות ערך ללקוח באופן דינאמי
כיוונית כחלק מהתהליך העסקי-יכולות אינטראקטיביות ותקשורת דו
תמיכה בפורמטים מתקדמים לעולם המובייל
Upsell & Cross Saleהנעה לפעולה ויכולות
חדשנות בעולמות השירות והתפעול המסורתי
יכולות ניטור ואנליזה של המידע החוזר מהלקוח
ITיתרונות ל
SalesForceרשמי של OEMשותף
עריכה ותחזוקה קלה של התבניות על ידי הגורמים העסקיים
אחרות בארגוןCOREאינטגרציה קלה ביותר גם למערכות
ROI וTCOמוכחים
Extend Sales Cloud with Must have Sales Apps5 Steps to Smarter Sales
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Apps
Docomotion
GreatVisit by Qnomy®
Cloud-based end-to-end Customer Journey Management solution:
• SMB and Enterprise Scheduling
• Customer Check-In
• Queue Management
• Multi-Channel Support
About Qnomy
• Established, 2001
• 2000+ Customers
• Flagship Software Suite, Q-Flow®: BPM Scheduling, CFM
• 6 Offices worldwide: NY, Miami, Irvine, Toronto, London, Tel Aviv
• Key Partners: NCR, Amdocs
About Qnomy: Customers
HealthcareRetail & MoreGovernmentTelcoFinancial
US MoD
Kings County
Nottingham Hspt.
Einstein Hspt.
Center for Ortho.
Davis Memorial
NE Carolinas
Craigburn Clinics
MBF Healthcare
Queens Medical
IKEA
Boeing
PGW
B&H Photo
Mexicana
Aero Mexico
TACA Airlines
Metlife
EZ Pass
Auto Trader
New York City
US DHS
City of Houston
Tax Offices MX
Social Sec. MX
US State Dep.
Medicare Au
City of Sydney
NT Gov. Au
US DOH
Telefonica
AT&T
Vodafone
Time Warner
Comcast
CableVision
Claro
Tigo
Orange
SETAR
RBS
Citizen’s Bank
ATB Financial
ScotiaBank
BBVA
Unity Bank
CityBank ES
Alpha Bank
FNB
NAB
Q-nomy group Complete Healthcare Eco-System Optimized
Appointment Scheduling
Queue Management
CustomerJourney
Q-nomy group Complete Healthcare Eco-System Optimized
Mobile Appointment Scheduling Customer Experience Branch Tools Retail Management tools for
Greeters and Lobby Managers
Case 1:
Q-nomy group Complete Healthcare Eco-System Optimized
Case 2:
Cross-Channel
Scheduling
Self-Serve/Greeter
Check-in
Serve by Order
of Appointments
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