Download - ePlus On-Demand IT Services
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On-Demand IT ServicesRapid Response to Critical Issues
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On-Demand IT Services
Constantly-evolving technology
Managing day-to-day IT operations
Allocating limited internal resources
Stretching budgets
Challenges Today>>
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On-Demand IT Services
>> Enhanced performance and reliability
>> Simple rules of engagement
>> Single point of contact
>> Rapid response to meet your needs
>> National presence
>> Depth and breadth of technical expertise
The Solution: ePlusOn-Demand IT Services
>> SUPPORT FOR MULTIPLE TECHNOLOGY PLATFORMS
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Wide Range of Delivery
On-Demand IT Services
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Staff Augmentation
MAC Services
Staging and Deployment
Structured Cabling
Managed Out-Tasking
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On-Demand IT Services
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Staff Augmentation
Find and place best resources—at lowest cost and with fastest turnaround
Staffing support anywhere in the United States
Any timeframe needed
Pre-screening for technical ability
Access to depth and knowledge of ePlus’ national engineering staff
Dedicated Relationship Manager
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On-Demand IT ServicesOn-Demand IT Services
Staff Augmentation
>> Find and place best resources—at lowest cost and with fastest turnaround
>> Staffing support anywhere in the United States
>> Any timeframe needed
>> Pre-screening for technical ability
>> Access to depth and knowledge of ePlus’ national engineering staff
>> Dedicated Relationship Manager
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>> Lower operational costs
>> Augment existing teams
>> Leverage SMEs for key projects
>> Take advantage of value-added services
Benefits of ePlus Staff Augmentation
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Moves, adds, and changes
All communications systems and components(servers, routers, switches, operating systems, and IP voice and video components)
Toll-free number or email request to live agents
Technical experts available for issue escalation
Assigned Project Coordinator
MAC Services
On-Demand IT Services
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On-Demand IT Services
Moves, adds, and changes
All communications systems and components(servers, routers, switches, operating systems, and IP voice and video components)
Toll-free number or email request to live agents
Technical experts available for issue escalation
Assigned Project Coordinator
MAC Services>>
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>> Quick repairs at remote sites
>> No travel costs or headcount additions
>> Ensure availability of services
>> Institute fixes as needed
Benefits of MAC Services
On-Demand IT Services
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Staging and Deployment forCommoditized Rollouts
On-Demand IT Services
>> Premier U.S. staging facility
>> Mock setup of your network environment
>> Hardware and software configuration
>> Asset tagging
>> Equipment testing before on-site deployment
>> National and global reach
>> Per device or per site implementation and pricing
>> Dedicated Support Coordinator
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On-Demand IT ServicesOn-Demand IT Services
>> Premier U.S. staging facility
>> Mock setup of your network environment
>> Hardware and software configuration
>> Asset tagging
>> Equipment testing before on-site deployment
>> National and global reach
>> Per device or per site implementation and pricing
>> Dedicated Support Coordinator
Staging and Deployment forCommoditized Rollouts
Benefits of ePlus Stagingand Deployment>> Reduce rollout and updating costs
>> Speed and effectively coordinate multiple installations, without adding headcount
>> Budget more accurately: short and long terms
>> Avoid configuration mistakes
>> Contract for full-blown project management
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Structured Cabling>> Support multiple voice, data, video, and multimedia systems
>> Consulting and on-site analysis
>> Planning and development
>> Design and engineering
>> Implementation
>> Independent testing and certification
>> Documentation
>> Maintenance (through MAC Services)
On-Demand IT Services
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On-Demand IT ServicesOn-Demand IT Services
Structured Cabling>> Support multiple voice, data, video, and multimedia systems
>> Consulting and on-site analysis
>> Planning and development
>> Design and engineering
>> Implementation
>> Independent testing and certification
>> Documentation
>> Maintenance (through MAC Services)
>> Exceptional ROI
>> Enhanced reliability and professional appearance
>> Minimized failures and downtime
>> Compliance with EIA/TIA Standards
>> Easier to move, change, and troubleshoot cabling
Benefits of ePlusStructured Cabling
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On-Demand IT Services
>> Outsource specific services (help desk, call center, or even complete IT staff)
>> Seamlessly integrated with existing IT infrastructure and ePlus Managed Service Center (MSC)
>> Maintain visibility over processes
>> Incorporate enforceable SLAs
>> Access to ePlus’ engineering knowledge base
Managed Out-Tasking
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On-Demand IT ServicesOn-Demand IT Services
>> Outsource specific services (help desk, call center, or even complete IT staff)
>> Seamlessly integrated with existing IT infrastructure and ePlus Managed Service Center (MSC)
>> Maintain visibility over processes
>> Incorporate enforceable SLAs
>> Access to ePlus’ engineering knowledge base
Managed Out-Tasking
>> Complete contracted solution
>> Fully managed
>> Backfill team members
>> Reduced FTE costs
>> Streamlined IT staffs and budgets
>> Costs scalable to demand
Benefits of ePlusManaged Out-Tasking
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On-Demand IT Services
To learn more about ePlus On-DemandIT Services, contact us today.
: 888-482-1122 : [email protected] : www.eplus.com/services
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>> Reduce rollout and updating costs
>> Speed and effectively coordinate multiple installations, without adding headcount
>> Budget more accurately: short and long terms
>> Avoid configuration mistakes
>> Contract for full-blown project management