Empowering the Cloud Connected Organization
Benjamin ScheererDirector, CA Solution & Strategic Marketing
What if you could…
> Respond instantaneously to Organizational Demand?
> Provide optimal levels of quality and security?
> Provide non-interrupted supply – even at peak times?
> Run cost-effectively?
> Leverage virtualization and cloud for Just-in-Time resourcing?
2 Copyright 2009 CA, Inc.
Challenges
3
Responsive to the Organization
Increase Quality of Service
Lower CAPEX & OPEX
Policy Time IT TimeOrganizational Time
%
Mainframe Distributed Virtual Cloud
Resources
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Cloud User Surveys -Challenges
Q: Rate the challenges/issues of the 'cloud'/on-demand model
Source: IDC Enterprise Panel, 3Q09, n = 263
(Scale: 1 = Not at all concerned 5 = Very concerned)
76%
77%
80%
80%
81%
83%
83%
88%
0% 10% 20% 30% 40% 50% 60% 70% 80% 90%
Not enough ability to customize
Hard to integrate with in-house IT
Bringing back in-house may be difficult
Lack of interoperability standards
On-demand paym’t model may cost more
Performance
Availability
Security
Source: IDC, September 2009
% responding 3, 4 or 5
Demand
Supply
Meeting the Challenge
5
Planned Unplanned
Cost Effective
TechnologyFailure
MeetOrganizationalObligations
Management Software is the Key
Uninterrupted Supply
Responsive & Elastic
Fasterresponsepossible
Fasterresponserequired
Mainframe Distributed Virtual Cloud
Just-in-Time Resources
Underutilized Assets
CostsControlled
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Cloud User Surveys - Benefits
Q: Rate the benefits commonly ascribed to the 'cloud'/on-demand model
Source: IDC Enterprise Panel, 3Q09, n = 263
(Scale: 1 = Not at all important 5 = Very Important)
54%
64%
65%
67%
69%
75%
78%
78%
0% 10% 20% 30% 40% 50% 60% 70% 80% 90%
Seems like the way of the future
Sharing systems with partners simpler
Always offers latest functionality
Requires less in-house IT staff, costs
Encourages standard systems
Monthly payments
Easy/fast to deploy to end-users
Pay only for what you use
Source: IDC, September 2009
% responding 3, 4 or 5
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Evolution of IT Architectures
7
Decouple
Consolidate
Pool
Cloud
IaaS
IaaS
IaaS
SaaS
PaaS
Static
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Organizational Demand
IT Supply Chain
The Transformation of the IT Supply Chain
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Decouple
Consolidate
• Dev & QA Labs
• Production with predictable demand
• Reduce CAPEX
High Assurance• Production with
unpredictable demand
• Reduce OPEX
Just in Time•Enterprise Scale Shared Resource pools
Elastic Supply• Internal Clouds
•External Clouds
Static
Pools
Virtualized
Clouds
Elastic
Mainframe Virtual Cloud
Just-in-Time Resources
Distributed
Strategic FrameworkOrganizational Demand and the IT Supply Chain
9
StrategicDemand
ServiceStrategy
TacticalDemand
ServiceDevelopment
OperationalDemand
ServiceOperations
Day-To-Day Consumption
Business Case
Change Requests
OperationalExcellence
StrategicAlignment
Redeveloped Service
Time to Market
Time to Value
Copyright 2009 CA, Inc.
Consolidate
10
StrategicDemand
ServiceStrategy
TacticalDemand
ServiceDevelopment
OperationalDemand
ServiceOperations
Time to Value
Specify OS & Apps
Select Resources
Reserve a Lease
Order Lab Equipment
3-6 Month Delay
Months To
Hours
Transition to Production
2-5 Months
MonthsTo
Days
Time to Value
SUCCESS STORY: CA LABS-ON-DEMANDCost Savings
• Lab consolidation —19 to 4 locations• $6.5M in labor savings to date• Server utilization up 50%• Increased server to admin ratio by over 400%• Reduce configuration related issues by up to 80%
Responsiveness • ‘3 clicks, not 3 Months’
Copyright 2009 CA, Inc.
High Assurance/Just-in-Time
11
StrategicDemand
ServiceStrategy
TacticalDemand
ServiceDevelopment
OperationalDemand
ServiceOperations
Time to Market
Transactions are a Constant
Monitor End User Experience
Model Based:Fault isolation and
root-cause analytics across P&V
Just In Time
Supply
UnplannedDemand
Predictive Performance Baseline
Modelling
Uninterrupted Supply
• 30% reduction in Infrastructure downtime 1
• 70% reduction in application downtime 1• Reduce Mean-Time-to-Repair by up to 50%1
1. Source: “Improving IT Economics and Gaining Business Value with CA’ s Enterprise IT Management Software: An ROI Study,” November 2008 Copyright 2009 CA, Inc.
Elastic Supply
12
StrategicDemand
ServiceStrategy
TacticalDemand
ServiceDevelopment
OperationalDemand
ServiceOperations
Time to Market
Transactions are a Constant
Monitor End User Experience
Leverage Cloud in aorganizational
context
Cloud Elasticity
•Vary Supply to meet organizational Demand
•Pay only for what you use•Resources on tap without incurring fixed cost of assets
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Security as a Organizational Enabler
Segregation of Duties Federated Security
Privileged User
Privileged Users Identity
Identity
What are the Security Risks of Virtualization and Cloud?
Identity and Access Management must distinguish between the two types of users and manage access accordingly
Both parties must be confident the other is who they say they are
13 Copyright 2009 CA, Inc.
Think Strategically……….Implement Tactically
Strategic Framework Tactical Implementation
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New CA Sponsored Forrester Research
> Is your organization ready to evolve from virtualization to private cloud computing services for some production workloads within the next 6 months?
Source: Forrester Consulting, November 2009
0% 5% 10% 15% 20% 25% 30% 35% 40%
Yes, we have already evolved to private clouds
Yes, within the next six months
No, we feel the technology is not yet trustworthy
No, funding or other organizational impediments prevent us from doing so
No, we are not yet mature enough with virtualization
Copyright 2009 CA, Inc.
Governmental Considerations for Cloud
> SecurityIntrusion detection
Access control
Data protection
> Verification of data location
> Data Recovery
> Governance and controlUsers bypassing IT policies
> Availability and assurance
> Portability and vendor lock-in
Copyright 2009 CA, Inc.
What if you could…
> Respond instantaneously to organizational demand?
> Provide optimal levels of quality and security?
> Provide non-interrupted supply – even at peak times?
> Run cost-effectively?
> Leverage virtualization and cloud in a business context?
CA Maximizing the Organizational Valueof Virtualization and Cloud Computing…..TODAY
17 Copyright 2009 CA, Inc.
Software.
Benjamin ScheererDirector, CA Solution & Strategic [email protected]
www.ca.com/cloudCA / Forrester Webcast, Dec 8 (ca.com/virtualization)Blog: http://community.ca.com/blogs/Twitter: twitter.com/CA_Cloud