Employee engagementAssisting HR Business partners in aligning employee surveys with HR strategy: the Flemish case
OECDAnnual meeting of the Working Party on
Public Employment and ManagementApril 20, 2015
Agenda
Introducing the Flemish public service
Employee surveys at the Flemish public service
Supporting HR business partners
Introducing the Flemish public service
Employee survey
Every 2 years
Questionnaire with 42 items on 5 parameters
Job(content), leadership, values, career, engagement
Additional questionnaire for management (16 items)
Use of results
At the level of the Flemish public service: to define general HR policies and to assess the impact of those policies.
At the level of each organisation: to improve the organisational HR management.
Results employee survey 2014
Supporting our HR business partners
Global reports , organisational reports and excel
database (staff and management)
Series of workshops for HRBP’s organised by the
expertise center Stakeholder management
Consists of 3 parts
Getting the management summary right
Focus on benchmarking employee engagement against age group, gender, organisation, and over time
Supoorted by statistical methods
Supporting our HR business partners (2) Bringing in HR strategy
Method to support HR professionals on distinguishing the most important items for their organisation and setting targets for the future
Enriching the data with other HR metrics to determine patterns
Supported by a template
Converting numbers into actions
Long term perspective: using the employee survey results for defining HR and organisational targets, benchmarking evolution and organisational development
Emphasis on broad communication and follow-up
Next steps
Thorough review of the questionnaire by 2016, increasing the focus on employee engagement
Adding more benchmarking variables e.g. job type
Integrating these perception data with “hard” HR and organisational data (e.g. sickess rate, exits, …)
Sharing best practices between organisations
Building online reporting website
Supporting communication to further increase the response rate
Questions
Flemish Public ServiceTeam Stakeholder managementTeamlead: Linda [email protected] 491 728596