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Embracing the realworld’s messiness
Fabien GirardinPompeu Fabra UniversityInteractive Technology Group
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seamlessness, invisibility, calmness, “ambient intelligence”
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“cloud of connectivity”
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automatic doors
picture: temp13rec.
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the world is messy
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infrastructures break down
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heterogeneity
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heterogeneity
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co-existence of technologies
Eboyhttp://hello.eboy.com/eboy/2007/01/20/pt_babeltower_01tpng/
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ownership
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ownership
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uncertainty
inaccuracy of physical sensing and the ambiguity of references
complex and dynamic technical problems related to bandwidth, power, latency, disconnection, and so forth
mismatch between what can be sensed and what is expected create uncertainty
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unpredictability
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cultural bias
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seamful design
revealing the “seams” (limits, boundaries, uncertainty)
embraces the messiness of everyday life
know when to reveal or hide the imperfections
Chalmers, M., and Galani, A. Seamful interweaving: heterogeneity in the theory and design of interactive systems. In DIS ’04: Proceedings of the 2004 conference on Designing interactive systems (New York,
NY, USA, 2004), ACM Press, pp. 243–252.
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seamfulness
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seamfulnesspicture: Ti.mo
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design for appropriationco-evolution with technologies is about accommodation and appropriation
we play with noise and disorder. It is what allow us to be in command
users as actors, not as passive recipients
configure, adapt and customize technologies
appropriation not only by simplification
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conclusions
seamlessness is the exception
messiness and limits cannot be ignored
design technologies with that in mind
same errors as strong AI?
do we really want to live in a calm world?