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Effectively Working Across Generations in InvestingFor Conference of County Investment Academy
June 4, 2019
Dr. Rob Konopaske, [email protected]
[email protected] © 2019 MillennialEdge360, LLC. All Rights Reserved.
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Texas County Elected Officials & Staff…
What is your #1 priority?
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Image credit: Daily Journal
Image credit: The Dissolve
Image credit: Bustle
Image credit: IMDb
Image credit: The Playlist
Image credit: Wired
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WHO will be doing your job?
WHAT knowledge will they need?
HOW will they acquire it?
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Better hurry…10,000 Americans turn 65
each day
(Pew Research)
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Shared experiences define a generation
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Greatest Gen Attributes:
Self-reliantWork ethicResilientModest
Image credit: History.com
Image credit: eBay.co.uk
Image credit: Heywood-Wakefield
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Boomers’Attributes:
ConfidentAchievingTeamwork
Civic-minded
Image credit: Huffington Post
Image credit: Time Magazine
Image credit: CNN
Image credit: Groovy History
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Gen Xers’Attributes:
PracticalSelf-reliantTech savvyLone wolf
Image credit: YouTube
Image credit: Thought Catalog
Image credit: Latino Public Radio
Image credit: CBS News
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Millennials’Attributes:
Digital nativesSocial media
CautiousDiverse
Image credit: Gray Line New York
Image credit: Inform the Pundits
Image credit: Hello! Canada
Image credit: The Inside Line
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Post-Millennials’Attributes:
Online lifePro-technologyTeam-oriented
Green
Image credit: iGotOffer
Image credit: iStockImage credit: PewDiePie (YouTube)
Image credit: Debate.org
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Are These Real (or Imagined) Generational Differences?
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ME360 Case Example #1Challenge:
High (and costly) turnover of ECEs
Outcome: Reduced turnover by 50% over 2-year period
saving the client $150,000
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ME360 Case Example #2Challenge:
Department heads not collaborating effectively
Outcome: Increased awareness of workloads & work
styles, & enhanced communication
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ME360 Case Example #3Challenge:
Limited bench strength to support high growth
Outcome: Cohort of high-potential employees learned &
applied leadership behaviors
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ME360 Case Example #4Challenge:
Retirements of senior leaders
Outcome: New mission, strategic plan, & succession plan
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ECE Recruiting Tips
Meaningful work
Social media
ECEs as recruiters
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ECE Onboarding Tips
Intentional process
Buddy approach
Intergenerational team
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Training Tips Tailor to different generations
Applied and transferrable
Reinforce it with projects
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Performance Management Tips
Frequent & less formal
Constructive feedback
Multiple sources
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Motivation Tips Variety of motivators
Mission matters
Caring culture
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Communication Tips F2F, phone, videoconference,
e-mail, & texting
Use multiple channels often
Nonverbal/body language
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Work Style Tips Flexible work arrangements
Being at work (“facetime”)
Live to work vs. work to live
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Teamwork Tips Bridge gen differences
Transfer knowledge
Effective/efficient meetings
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Mentoring Tips Reverse mentoring
Multi-gen project teams
Capture/share the learning
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One size does not fit all…
Be creative & agile when developing impactful, lasting solutions
for your county!
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