Eco World International Berhad
(201301030020 (1059850-A))S
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Eco World International Berhad (201301030020 (1059850-A))
Suite 59, Setia Avenue, No. 2, Jalan Setia Prima S U13/S, Setia Alam, Seksyen U13, 40170 Shah Alam,
Selangor Darul Ehsan, Malaysia
T +603 3361 2552 | F +603 3341 3530 | E [email protected]
w w w . e c o w o r l d i n t e r n a t i o n a l . c o m
S U S T A I N A B I L I T Y R E P O R T 2 0 1 9
VISIONThe brand is about the pursuit of better, greater ways to complete
people’s living experience. We want to be thought leaders and innovators – a non-traditional business with positive economic, social and
environmental impact. We push boundaries in our vision of Creating Tomorrow & Beyond.
MISSION• Create world-class eco-living byprovidingproductsandservicesthatcontinuetoexceedexpectations
• Generate and initiate ideas thatdisrupt the status quo and inspirepeople
• Continuously raise the bar ofexcellence, through borderlessteamworkacrossEcoWorld
• Unleash, support and groweveryone’s potential in TeamEcoWorld
• Commit 2x2x5x5 = 100% energy,focus&passionineverythingwedo
01 02 03Our SuSTaINaBIlITy JOurNey
aBOuT eCOWOrld INTerNaTIONal
MeSSage frOM The PreSIdeNT aNd CeO
ReportingScopeandBoundaryReportingStandardFeedback
333
SustainabilityValuesareDeep-RootedinOurVisionandMission
4 MessagefromthePresidentandCEO
5
04 05SuSTaINaBIlITy hIghlIghTS
Our SuSTaINaBIlITy COMMITMeNT
SustainabilityRoadmapSustainabilityKeyPerformanceIndicatorsAwardsandAccolades
78
11
UnitedNationsSustainableDevelopmentGoalsStrongLeadershipCommitmenttoSustainability
12
13
SustainabilityPolicyStakeholderEngagementStrategicManagementofMaterialSustainabilityMatters
141519
06 07 08TraNSPareNT BuSINeSS PraCTICeS
SuSTaINaBle eCONOMIC deVelOPMeNT
MaNagINg Our eNVIrONMeNTal fOOTPrINT
EthicalBusinessPrinciplesCorporateGovernanceandTransparency
2325
MaintainingRegulatoryComplianceCustomerSatisfactionandBrandReputationInvestinginInfrastructureManagingContractorsDevelopingVendorsandSuppliers
27
28
313334
OptimisingEnergyConsumptionBuildingInnovationGreenDesignandConstructionManagingWasteGenerationManagingWaterConsumption
37
3841
4144
09 10 11PrOVIdINg a Safe WOrkPlaCe
eNhaNCINg SOCIal deVelOPMeNT grI CONTeNT INdex
OccupationalHealthandSafetyDiversityandInclusivenessPrioritisingEmployeeWell-BeingRetainingTalentsCapacityBuilding
4647485151
ContributingtoLocalCommunitiesEcoWorldFoundationEcoWorldLeadershipDevelopmentProgrammeEcoWorldInternationalMalaysiaEcoWorldInternationalUK(London)EcoWorldInternationalAustralia
55
5559
59
60
63
GRIContentIndex 64
INSIDE THIS REPORT
2 eCO WOrld INTerNaTIONal Berhad lSUSTAINABILITYREPORT2019
Our SuSTaINaBIlITy JOurNey
We synergise our strengths to capture opportunities arising from the global demand for sustainable urbanisation. Our strong culture and enduring values drive our people to strive for excellence and operational efficiency, whilst safeguarding the environment and creating a sustainable value chain.
EcoWorld International Berhad (“ecoWorld International” or “the group”) reaffirms itscommitment towards sustainability with thepublicationofthisSustainabilityReport2019(“the report”). Through this SustainabilityReport, EcoWorld International sharesdetailed information on the managementof economic, environmental and social(“eeS”) risks and associated performances,challengesandopportunities.
Our sustainability commitment has beenfurther strengthened as our sustainabilityreporting matures. This year, we haveintroduced Key Performance Indicators(“kPIs”) focusing on the EES fronts to trackour progress towards delivering sustainabledevelopment. The Report highlights keychallenges in achieving our sustainabilitytargets and our plans to address the EESimpactarisingfromourbusinessoperations.
ItisintendedthatwiththisReport,ourvariouskey stakeholders, including employees,customers, investors, contractors, regulatoryagencies and statutory bodies are wellinformed of our sustainability commitmentsandapproaches.
eCONOMIC eNVIrONMeNT
SOCIal
Promoting a Sustainable Society
Contributingtothewell-beingofthecommunity
aroundus
Creating a Sustainable Workplace
Ensuringapositiveworkplaceforouremployees
Maintaining a Sustainable environmentProtectingandpreserving
theenvironmentbyincorporatingelementsofgreendesignand
innovationinourprojects
Building economic Sustainability
Deliveringsustainablereturnstoourstakeholders
Parramatta is home to EcoWorld International’s first Australian Project - West Village
3Our SuSTaINaBIlITy JOurNey01
rePOrTINg SCOPe aNd BOuNdary
TheSustainabilityReport2019providesanoverviewofsustainability performances of EcoWorld International’sportfoliointheUnitedKingdom(“uk”),AustraliaandourheadquartersbasedinMalaysiafrom1November2018
rePOrTINg STaNdard
This Report has been prepared in compliancewith theBursa Malaysia Securities Berhad (“Bursa Malaysia”)Main Market Listing Requirement on sustainabilityreporting and Bursa Malaysia Sustainability ReportingGuide 2nd Edition, and the Global Reporting Initiative(“grI”) Standards 2018: Core option. The GRI ContentIndexonpages64-65providesthelistofdisclosuresthatareusedthroughoutthisReport.
•Headquarters(SetiaAlam)•EcoWorldInternationalSalesGallery
ecoWorld london•VerdoKewBridge•MillbrookPark•NantlyHouse•AberfeldyVillage•BarkingWharf
ecoWorld Ballymore•LondonCityIsland•EmbassyGardens•WardianLondon
•WestVillage• YarraOne
PerfOrMaNCe hIghlIghTS
ecoWorld International
Malaysia
ecoWorld International
uk
ecoWorld International
australia
to31October2019, in linewith theGroup’sfiscalyear,unless otherwise stated. The list of projects under ourscopeareasfollows:
feedBaCk
Tominimisetheimpactontheenvironment,digitalcopiesofthisReportandotherpreviousreportscanbeaccessedand downloaded online at EcoWorld International’scorporatewebsite:www.ecoworldinternational.com
Wevalueyourfeedbacktohelpusimproveonourfuturereporting. Please send your feedback and opinions [email protected]
4 eCO WOrld INTerNaTIONal Berhad lSUSTAINABILITYREPORT2019
aBOuT eCOWOrld INTerNaTIONal
At EcoWorld International, we aspire to bring exciting opportunities to property investors and residents or customers alike with our high quality residential-led and mixed-use developments in mature markets with growth potential and favourable macroeconomic conditions.
EcoWorld International aspires to establish astrong presence in its respective target marketswhere it operates by striving for excellence in allaspectsofitsoperations.Thisincludesconsistentlydeliveringunmatched serviceandproductqualityto customers and taking proactive approaches inmanagingenvironment,healthandsafetypractices.
SuSTaINaBIlITy ValueS are deeP-rOOTed IN Our VISION aNd MISSION
create spaces which incorporate green elements andunifiesthenaturalenvironment.
Weachieveour vision throughacultureofexcellenceandteamworkthroughthefollowingpillars:
Our affiliation with sustainability comes in the mostholistic sense –holding the spiritof sustainability closetoourheartsasweendeavour toachieveourvisionof‘Creating Tomorrow and Beyond’.We desire to learnandwork in close collaborationwith nature, striving to
Createworld-classeco-livingbyprovidingproductsandservicesthatcontinuetoexceed
expectations
Continuouslyraisethebarofexcellence,throughborderlessteamworkacross
EcoWorld
Commit2x2x5x5=100%energy,focus&passionineverythingwedo
Unleash,supportandgrow
everyone’spotentialinTeamEcoWorld
Generateandinitiateideasthatdisruptthestatusquoandinspire
people
01 03 0502 04
Wardian London, United Kingdom
aBOuT eCOWOrld INTerNaTIONal02
dear Shareholders,
Welcome to our annual Sustainability Report of 2019. We lookforward to taking you through the past year, highlighting ourprogresstowardsbecomingamoresustainablepropertydeveloper.Ensuring that sustainable practices become commonplace willdetermine the longevity of the company.Weunderstand that todo so, we need to be actively engaging with our stakeholdersandstrengtheningtheserelationshipswhichareimperativetoourlong-term business success. Our vision ofCreating Tomorrow & Beyonddependsonourapproach to sustainabilityandensuringthat it is incorporated throughoutourbusiness strategy.Thiswilloutlinehowwetreatouremployeeswithrespect,understandourcustomers’expectationsandconductallbusinesswithfairness.
EcoWorld International had on December 2017 signed a saleand purchase agreement for the acquisition of a 70% stake inWillmottDixonHoldings Limited’s (“Willmott dixon”) residentialdevelopment business in the UK. This was a landmark deal forEcoWorld International Group as it enabled us to make ourpresencefeltinthehighly-resilientUKmid-mainstreammarketwithafullmulti-disciplinaryteaminplaceandthepotentialtoacquireupto12developmentsitesspreadacrossGreaterLondonandtheSouthEastofEngland.
We completed the first stage of acquisition inMarch 2018 withaccessgainedtosixofthe12siteswiththejoint-ventureleadingto two additional sites being acquired in May and August2018respectively.
daTO’ TeOW leONg SeNgChairmanoftheSustainabilityCommitteePresidentandCEO,EcoWorldInternational
EcoWorld International is pleased to report that we have been recognised with the New Company Excellence Award at the ASEAN Corporate Governance Award 2018 ceremony hosted by the Minority Shareholders Watch Group.
We have established 14 kPIs that allow tracking of the progress of
our sustainability initiatives to ensure that we are continuously embedding sustainability in all that we do.
5MeSSage frOM The PreSIdeNT aNd CeO03
MeSSage frOM The PreSIdeNT aNd CeO
Last year we adopted six of the United NationsSustainable Development Goals (“uNSdgs”) andaligned our EES targets accordingly as we commit toour greater responsibility of contributing to the globaleffort.TheUNSDGscontinuetohelpguideourfocusonsustainabilityeffortswhenapproachingcurrentandnewprojects.
As part of this year’s sustainability initiatives, weestablished 14KPIs that allowmonitoring and trackingoftheprogressofoursustainability initiativestoensurethat we are continuously embedding sustainability inall thatwedo.Anothermilestone is the introductionofEcoWorld London’s Procurement Policy with elementsofsustainabilitythatwillenableustoensureoursupplychainissustainable.
EcoWorldInternationalispleasedtoreportthatwehavebeen recognised with the New Company ExcellenceAward at the ASEAN Corporate Governance Awards2018 ceremony held on 31 July 2019 and hosted bythe Minority Shareholders Watch Group. This awardcelebrates companies that have demonstrated highlevelsof corporategovernancepracticesand thereforebetter serve their stakeholders and investors. We arecommitted to ensuring that EcoWorld Internationalupholdsthehigheststandardsofethicalconductbesidesensuringwemanageour risks accordingly. Providing aworkenvironment that isconducive toproductivityandfosters trust among all staff is a priority at EcoWorldInternational.
We are building on our efforts from last year’s Let’sGreenPossiblecampaignwheretheaimwastoincreaseenvironmental awareness within the Group. The greeninitiatives carried out as part of the campaign, amongothers,includerecyclingprogrammesandelectricityandwater savings competitions. Last year, we developed aGreen Office Guide which guided us in implementingaseriesofsustainablepracticesintheofficetomitigateadverseenvironmentalimpacts.Itsmainfocushasbeenenergy management, water consumption, air quality,andthe3Rs–Reduce,Reuse,andRecycle.Itisourhopethatwewill be able to inculcate amindset amongourstakeholdersthatprioritisessustainability.
In recognising our responsibility to be a conscientiousorganisation,wehaveembarkedonseveralprogrammesthataimtoenhancecommunityengagement.Thisyear,EcoWorld London collaborated with Green Dragonprimary school in implementing multiple programmesand one of them was a student visit to the Verdo-Kew Bridge development to attend a master class ingardening. This engaged the community and allowedthem to be directly involved with the project in whichpupils helped plant the first flower beds outside thedevelopment’s site office. This gave us an opportunityto connectwith thecommunityandallow it to seeandunderstandwhatEcoWorld Internationaldoes.Throughthesetypesofprogrammes,weareabletodemonstratethat EcoWorld International is committed to providingqualityspacethatisaccessibletoall.
As part of the wide-ranging community engagementconducted throughout the year, our potential leadersalsotookpartinorganisingcorporatesocialresponsibility(“CSr”) activities under the EcoWorld LeadershipDevelopment Programme (“eWldP”). This programmeis aimed at identifying potential successors within thecompany.TheparticipantsofthisprogrammearerequiredtoplanandexecuteCSRactivitiesthatwillimpactthelocalcommunity, encourage greater commitment tovolunteerismandcaringforthelessfortunate.
As we continue on our sustainability journey, wewill attempt to implement best practices across ouroperations. We are dedicated to being a responsiblecorporate entity and contributing to the well-beingof the economy and society, whilst safeguarding theenvironment.Weareinkeepingwiththebestinterestsofallourstakeholdersastheyarethedriversofoursuccessanddetermineourlong-termvaluecreation.
EcoWorld International is grateful for our stakeholders’supportandinterestinourdevelopmentsandhopestocontinuetodeliverprojectsthatmeettheaspirationsofthecommunityandpromotesustainability.
Thankyou.
Dato’ Teow Leong Seng
MeSSage frOM The PreSIdeNT aNd CeO
6 eCO WOrld INTerNaTIONal Berhad lSUSTAINABILITYREPORT2019
SustainabilityStatement StandaloneSustainabilityReportandSustainabilityStatement
StandaloneSustainabilityReportandSustainabilityStatement
StandaloneSustainabilityReportandSustainabilityStatement
SustainabilityGovernanceStructureexcludingEcoWorldLondon
SustainabilityGovernanceStructureexcludingEcoWorldLondon
RevisingSustainabilityGovernanceStructuretoincludeEcoWorldLondon
MaintainingSustainabilityGovernanceStructure
Scope:EcoWorldInternationalMalaysia,EcoWorldInternationalUK(excludingEcoWorldLondon),andEcoWorldInternationalAustralia
Scope:EcoWorldInternationalMalaysia,EcoWorldInternationalUK(excludingEcoWorldLondon),andEcoWorldInternationalAustralia
Scope:EcoWorldInternationalMalaysia,EcoWorldInternationalUK,andEcoWorldInternationalAustralia
Scope:EcoWorldInternationalMalaysia,EcoWorldInternationalUK,andEcoWorldInternationalAustralia
Conductingmaterialityassessmentwhichidentified12materialsustainabilitymatters
Conductingmaterialityassessmentusingstakeholderweightageapproachwhichidentified16materialsustainabilitymatters
ConductingmaterialityassessmentduetoinclusionofEcoWorldLondon(acquiredin2018)usingthesame16materialsustainabilitymatters
Maintainingmaterialsustainabilitymatters
Mappingmaterialsustainabilitymattersto6UNSDGs
Mappingmaterialsustainabilitymattersto6UNSDGs
StrengtheningthesustainabilityperformanceoftheGroupandcommitmenttothe6UNSDGs
StrengtheningthesustainabilityperformanceoftheGroupandcommitmenttothe6UNSDGsandextendingtootherUNSDGs
Developingpoliciesandprocedures
EstablishingSustainabilityPolicyandGuidelines
Introducingsustainabilitykeyperformanceindicators
Monitoringofkeyperformanceindicatorachievements
ReportinginlinewithG4SustainabilityReportingGuidelines
ReportinginlinewithGRIStandards–CoreOptionandSectorSpecificDisclosures
ReportinginlinewithGRIStandards–CoreOptionandSectorSpecificDisclosures
ReportinginlinewithGRIStandards–CoreOptionandSectorSpecificDisclosures
7SuSTaINaBIlITy hIghlIghTS04
SuSTaINaBIlITy hIghlIghTS
SuSTaINaBIlITy rOadMaP
Since our listing in 2017, our third sustainability reportdiscloses our continued approach to sustainability andinitiatives undertaken to embed sustainability practices
inourbusinessoperations.Weimproveoursustainabilitycommitmentsyear-on-yearaswebelievethatsustainabilityisakeydriverinshapingasuccessfulbusiness.
2017 2018 2019 2020
SuSTaINaBIlITy hIghlIghTS
8 eCO WOrld INTerNaTIONal Berhad lSUSTAINABILITYREPORT2019
SuSTaINaBIlITy key PerfOrMaNCe INdICaTOrS
Asweprogresstowardscreatingasustainableoutlookforourbusinessoperations,wearealsoawareofourresponsibilitytoservethesurroundingcommunityandprotecttheenvironmentwhile creating a sustainable value chain. We look tocontinuouslydeliverproductsandserviceexcellence,buildingpropertiesthatnotonlyencapsulatehighqualityandlandmarkdesignsbutalsoonesthatbridgecommunitiesandpromotesustainabilitytoourstakeholdersnowandinthefuture.
The Group’s focus in addressing economic, environmentalandsocialimpactscomehandinhandwiththemeasurementofourEESperformance.Ourperformance ismonitoredandtrackedviathe14establishedKPIsrepresentingtheEESpillarsofsustainabilityacrosstheGroup.
Material Sustainability Matters
key Performance Indicators
Target achievement
SOCIal
Community Development
CorporateSocialResponsibility(“CSr”)
Atleast6hoursofCSRactivitiesperemployee Achieved8hoursofCSR
activitiesperemployee
Training and Development
Staffattendingtraining 75%ofstaffattendingtraining 100% ofstaffattended
training
Talent Retention Staffattrition Staffattritionrateat12% Staffattritionrateat
15.6%
Ethics and Integrity People’sHeartbeatSurvey*OverallEngagementScore
People’sHeartbeatSurveyOverallEngagementScoreat85%
People’sHeartbeatSurveyOn-the-GoandOnlineSurvey:
83%
eCOWOrld INTerNaTIONal MalaySIa
InProgress
InProgress
* People’s Heartbeat Survey is an internal survey conducted to assess employee morale, satisfaction and engagement.
9SuSTaINaBIlITy hIghlIghTS04
Material Sustainability Matters
key Performance Indicators
Target achievement
OPeraTIONS
Contractor Management
ConsiderateConstructorsScheme(“CCS”)
TargetallschemestoachieveaCCSscoreof35andabove CCSScoreof35and
above(outofapossible50)oneveryschemeismet
Waste Management
ContaminatedLand:ApplicationsinRealEnvironments(“Cl:aIre”)
AllEWLself-deliveryschemestoberegisteredunderCL:AIREpriortostartonsitewhereapplicable
CL:AIREisthecurrentmanagementorganisationfortheDefinitionofWaste:DevelopmentIndustryCodeofPractice(DoWCoP)
Nonewapplicableschemestartedduringthefinancialyear
eCONOMIC
Energy Saving Initiatives
Reductioninprintingcosts 20%reductionofprintingcostsacrossUKoffices Over24%reduction
ofprintingcostssincetheinitiativewasintroduced
Vendor and Supplier Development
Supplychainprocurementcontracts
85%ofallsupplychainprocurementcontractssignedinFY2019byvaluetobewithUKdomesticcompanies
94%ofprocurementcontractssignedbyvaluearelocalcompanies
SOCIal
Training and Development
Staffattendingtraining 75%ofallemployees(employedby1stOctober2019)tocompleteatleast16hoursofjobrelatedtraining
84.3%ofemployeescompletedanaverageof21hoursofjobrelatedtrainingperemployee
Community Development
Employeecommunitybasedactivities
75%ofallemployees(employedby1stOctober2019)toundertakeatleast8hoursofbusinesssupported(time)community/socialbasedactivities
82.3%ofemployeescompletedminimumof8hoursofcommunity/socialbasedactivities
eCOWOrld INTerNaTIONal uk
InProgress
SuSTaINaBIlITy hIghlIghTS
10 eCO WOrld INTerNaTIONal Berhad lSUSTAINABILITYREPORT2019
Material Sustainability Matters
key Performance Indicators
Target achievement
eCONOMIC
Energy Saving Initiatives
Reductioninprintingcosts 10%reductioninprintingcostsforAustraliaoffices Achieved21%reduction
inprintingcosts
Energy Saving Initiatives
Reductionintravellingcosts
20%overallreductionintravellingcosts Achieved37.3%
reductioninoveralltravellingcosts
SOCIal
Training and Development
Staffattendingtraining Allemployeestocomplete16hoursoftrainingperannum
100% ofemployeescompleted16hoursoftrainingperannum
Community Development
Employeecommunitybasedactivities
Minimum50hoursofcommunity/socialbasedactivities
Achieved 97.5 hoursofCSRactivities
At the end of the financial year, weare proud to report that EcoWorldInternational Australia has achievedall4KPIswithEcoWorldInternationalUK achieving 5 out of 6, andEcoWorld International Malaysia 2outof4.Weplantoenhanceeffortsto ensure better achievement of allKPIs.
eCOWOrld INTerNaTIONal auSTralIa
Celebrating the topping out of West Village in Australia
11SuSTaINaBIlITy hIghlIghTS04
aWardS aNd aCCOladeS
EcoWorld International continues efforts to elevate thelevel of corporate governance by ensuring transparentdisclosures and practices. In FY2019, the Group wasawarded the New Company Excellence Award at theMSWG-Asean Corporate Governance Awards 2018hostedby theMinorityShareholdersWatchGroup.Theaward recognises EcoWorld International’s excellencein its corporate governance structure, processes anddisclosures. The award assesses corporate governancedisclosuresandpracticesagainst theASEANCorporateGovernance Scorecard which adopts the Organisationfor Economic Co-operation and Development (OECD)PrinciplesofCorporateGovernance.
Inaddition,EcoWorldLondon’sSeniorCommunityLiaisonManager, Ms. Nivene Powell won the Public Sector/Academia/Not For ProfitCategoryprize at the ForwardLadies LondonandSouth regional awards, recognisingher contribution to social value and CSR. The ForwardLadies Award promotes gender diversity and equalityand recognises female contribution to businesses, andtheirpositiveimpactontheeconomy.
MSWG-Asean Corporate Governance Awards 2018 New Company Excellence Award
Forward Ladies Awards Public Sector/Academia/Not For Profit Category
12 eCO WOrld INTerNaTIONal Berhad lSUSTAINABILITYREPORT2019
Our SuSTaINaBIlITy COMMITMeNT
uNITed NaTIONS SuSTaINaBle deVelOPMeNT gOalS
The Government of Malaysia has aligned its nationaldevelopment policies against the 17 sustainabledevelopment goals (“Sdgs”) introduced by the United
Nations in 2015 as part of achievingAgenda 2030 forsustainabledevelopment.Aspartofourcontribution,wehaveselectedsixUNSDGs.
ensuring healthy lives and promoting well-being for all, at all ages
encouraging gender equality and empowerment
ensuring full and productive employment for all, regardless of age, gender, or disability, with parity of pay for all
ensuring that infrastructure is reliable, resilient and fit for purpose to achieve economic growth and overcome environmental challenges
Making cities and human settlements inclusive, safe, resilient and sustainable
Promoting peaceful and inclusive societies for sustainable development, providing access to justice for all and building effective, accountable and inclusive institutions at all levels
Weprovideaconduciveworkingenvironmentandencouragework-lifebalanceforouremployees.
Weencouragewomen in theworkforce andour corporate culturediscouragesanydiscriminationonthebasisofgender. In fact,50%ofourkeymanagementpositionsarefilledbywomenwhoarewellqualifiedforthejob.
We provide fair treatment to our employees regardless of age,gender,disability,ethnicityorreligion.
We invest in innovative projects that address the needs of thecommunitytoimprovetheconvenienceofliving.
We embed green designs and green features into our projects toreducetheimpactofthebuiltenvironmentonthenaturalenvironment.
We promote ethical business conduct in our business dealings,provide access to job opportunities and other communityprogrammesforthelocalcommunity.
13Our SuSTaINaBIlITy COMMITMeNT05
STrONg leaderShIP COMMITMeNT TO SuSTaINaBIlITy
Integrating sustainability into our operations requiresa robust governance structure. EcoWorld Internationalhas established its sustainability governance structureheaded by the Board of Directors (“Board”) which isresponsible for providing direction for the Group’soverarching sustainability strategy, endorsing theidentifiedmaterialsustainabilitymatters,andapprovingtheannualsustainability reportaswellas theproposedsustainabilityinitiatives.
TheBoardissupportedbytheSustainabilityCommitteewhich is ledby the President&Chief ExecutiveOfficer(“CeO”) and comprises Senior Management members
from EcoWorld International Malaysia, EcoWorldInternational UK and EcoWorld International Australia.The Sustainability Committee oversees the OperationsCouncil, Economic Council and Social Council inimplementing the sustainability strategies endorsedby the Board and reports to the Board on theGroup’ssustainability-relatedprogress.
Representatives from Malaysia, UK and Australia siton the Operations, Economic and Social Councils andare responsible for developing and implementing theapprovedsustainabilityinitiatives.
roles and responsibilities
• ProvidesdirectionontheGroup’ssustainabilitystrategy
• Endorses the Group’s efforts to inculcatesustainabilityinitiatives
• Providesfinalapprovalonthereport
• Oversees the implementation of thesustainabilitystrategyendorsedbytheBoard
• Reports to theBoardon sustainability-relatedprogress
• Collates information to report and monitoractionsrelatedtosustainabilityindicators
• ImplementssustainabilitystrategyorinitiativesendorsedbytheBoardacrosstheGroup
• IdentifiesmaterialsustainabilitymattersrelatedtotheGroup’sbusinessoperations
BOard Of dIreCTOrS
SuSTaINaBIlITy COMMITTee
OPeraTIONS COuNCIl
SOCIal COuNCIl
eCONOMIC COuNCIl
Our SuSTaINaBIlITy COMMITMeNT
14 eCO WOrld INTerNaTIONal Berhad lSUSTAINABILITYREPORT2019
SuSTaINaBIlITy POlICy
EcoWorld Internationalhasput inplaceaSustainabilityPolicy that provides an overarching representationof the areas we aim to address to steer EcoWorldInternational towards sustainable business growthwhile remaining conscious of the environment andthe communities in which weoperate.TheGroupcommitstoundertakethefollowingresponsibilitieswithrespecttosustainabledevelopment:
•TomakeaclearstatementoftheGroup’scommitmenttowardssustainabledevelopment;
•To foster a culture of sustainability throughout theGroup;
•Toincorporateprinciplesofsustainabilityintobusinessactivities, development projects and communityengagement;
•To incorporate sustainability performance alongsideotherkeyperformanceindicatorsoftheGroup;
•Todefineclearmeasuresand/orstrategiestopromotesustainableinitiativesthroughouttheGroup;
• To protect the environment, contribute to society,promote a safe and healthy working culture withrespect to the Group’s business operations and ourstakeholders;and
•Toreviewandrevisethepolicy,asandwhennecessary,to reflect the Group’s commitment to continuousimprovement.
Participants of EcoWorld Women’s Summit 2019 with the #BalanceforBetter pose. The annual event is held in conjunction with International Women’s Day
15Our SuSTaINaBIlITy COMMITMeNT05
STakehOlder eNgageMeNT
EcoWorld International defines our stakeholders asindividuals or groups that have business impact aswellasthosewithvestedinterest inouroperations.Weproactivelyconductfrequentengagementsessionswith
our stakeholders in ensuring stakeholders’ concernsareaddressedandrelevantbusiness informationiswellcommunicatedtothestakeholders.
eCOWOrld INTerNaTIONal STakehOlder
grOuPS
Employees
JV Partners
Customers
Investors
Regulatory Agencies
and Statutory Bodies
Vendors/ Suppliers
Media
Non-Governmental Organisations
Contractors
Our SuSTaINaBIlITy COMMITMeNT
16 eCO WOrld INTerNaTIONal Berhad lSUSTAINABILITYREPORT2019
Stakeholder group
key areas of Interest
Material Sustainability Matters
Methods of engagement
frequency of engagement
•Corporatedirectionandgrowthplans
•Jobsecurity•Remunerationandbenefits
•Careerdevelopmentandtrainingopportunities
•Workplacehealthandsafety
•Labourandhumanrights
•Work-lifebalance
•Employeevolunteerism
•EmployeeWell-being
•Training&Development
•OccupationalHealth&Safety
•TalentRetention
•CorporateGovernance&Transparency
•Managementmeetingswithemployees
•Employeeeventssuchasfamilyday,annualdinner,etc.
•TownhallsessionwithCEO
•TeamHuddlewithCEO
•Ongoingeducationandtrainingprogrammes
•WhistleblowingPolicy
•JobLevelSpecificTrainingProgrammes
•Circulationofinternalpolicies
•Chairman360°•People’sHeartbeatSurvey
•Newsletters•InternalServiceSurvey
•EcoWorldSportsClubactivities
•GoodMorningEcoWorld
•Throughouttheyear
•Annually
•Half-yearly
•Bi-monthly
•Throughouttheyear
•Implemented
•Throughouttheyear
•Throughouttheyear
•Annually•Twiceayear
•Bi-monthly•Throughouttheyear
•Throughouttheyear
•Weekly
Customers
•Pricing•Qualityandworkmanship
•Energyconservation
•Designandfeatures
•Productsafety•Defectsrectification
•Customerserviceandexperience
•CustomerSatisfaction&BrandReputation
•BuildingInnovation
•GreenDesign&Construction
•Corporate&Brandcampaigns
•CorporateWebsite/Socialmediachannels
•Advertisementandmarketingpromotions
•Engagementsurveys
•Exhibitionsandshowcases
•Residentevents
•Throughouttheyear
•Throughouttheyear
•Throughouttheyear
•Throughouttheyear
•Throughouttheyear
•Throughouttheyear
Employees
17Our SuSTaINaBIlITy COMMITMeNT05
Stakeholder group
key areas of Interest
Material Sustainability Matters
Methods of engagement
frequency of engagement
•Growthtrajectory•Acquisitionsandexpansion
•Marketdiversification
•Riskmanagement•Corporategovernance
•EESindicators•Climatechangeandcarbonpricingstrategies
•Sustainabilityperformanceandtracking
•Reportingstandards
•Ethics&Integrity•CorporateGovernance&Transparency
•GreenDesign&Construction
•BuildingInnovation•RegulatoryCompliance
•EnergySavingInitiatives
•InfrastructureInvestment&Development
•OccupationalHealth&Safety
•ContractorManagement
•Groupmeetingswithshareholders
•AnnualGeneralMeeting
•Sitevisits
•Analyst,bankers&fundmanagersbriefing
•Annualreport•AnnouncementstoBursaMalaysia
•Throughouttheyear
•Annually
•Throughouttheyear(asandwhennecessary)
•Half-yearly
•Annually•Throughouttheyear
Regulatory Agencies and Statutory Bodies
•Compliance•Securityissues•Wastemanagement•Publicnuisanceissues
•Labourpractices
•RegulatoryCompliance
•CorporateGovernance&Transparency
•OccupationalHealth&Safety
•WasteManagement
•Inspectionsbylocalauthority
•Pressreleases
•Workshops
•Throughouttheyear
•Throughouttheyear
•Throughouttheyear
Investors
Vendors/Suppliers
Media
•Legalcompliance•Paymentschedule•Pricingofservices•Productqualityandinventory/supplycommitment
•Reputationofcompany
•Advocatinggreenconsumerismandlifestyles
•Vendor&SupplierDevelopment
•CorporateGovernance&Transparency
•GreenDesign&Construction
•CommunityDevelopment
•BuildingInnovation•EnergySavingInitiatives
•GreenDesign&Construction
•Contractnegotiation
•Supplierauditandevaluation
•Relationshipmeetings,Vendorregistrationandframeworkagreement
•Ongoingengagementsessions
•Pressreleases
•Donations&FinancialAid
•Contributionstoenvironmentandsocialenhancement
•Throughouttheyear
•Throughouttheyear
•Throughouttheyear(asandwhennecessary)
•Throughouttheyear
•Throughouttheyear
•Throughouttheyear
•Throughouttheyear
Our SuSTaINaBIlITy COMMITMeNT
18 eCO WOrld INTerNaTIONal Berhad lSUSTAINABILITYREPORT2019
Stakeholder group
key areas of Interest
Material Sustainability Matters
Methods of engagement
frequency of engagement
•EnvironmentandSocialissuesinrelationtobusinessoperations
•CommunityDevelopment
•EmployeeWell-being
•InfrastructureInvestment&Development
•GreenDesign&Construction
•EnergySavingInitiatives
•Ongoingengagementsessions
•Pressreleases
•Donations&FinancialAid
•Contributionstoenvironmentandsocialenhancement
•Throughouttheyear
•Throughouttheyear
•Throughouttheyear
•Throughouttheyear
Contractors
•Paymentschedule•Pricingofservices•Resourceplanning
•GreenDesign&Construction
•ContractorManagement
•InfrastructureInvestment&Development
•WasteManagement
•Contractnegotiation
•Contractorsauditandevaluation
•Relationshipmeetings,contractors’registrationandframeworkagreement
•Throughouttheyear
•Throughouttheyear
•Throughouttheyear(asandwhennecessary)
Non-Governmental Organisations
JV Partners
•Growthtrajectory
•Acquisitionsandexpansion
•Marketdiversification
•Riskmanagement
•Corporategovernance
•EESindicators•Climatechangestrategies
•Sustainabilityperformanceandtracking
•Reportingstandards
•Ethics&Integrity•CorporateGovernance&Transparency
•GreenDesign&Construction
•BuildingInnovation
•RegulatoryCompliance
•EnergySavingInitiatives
•InfrastructureInvestment&Development
•OccupationalHealth&Safety
•ContractorManagement
•AnnualGeneralMeeting
•Analyst,bankers&fundmanagersbriefing
•Annualreport•JVBoardMeeting,EXCOandatprojectlevel
•AnnouncementstoBursaMalaysia
•Annually
•Half-yearly
•Annually•Monthly
•Throughouttheyear
19Our SuSTaINaBIlITy COMMITMeNT05
STraTegIC MaNageMeNT Of MaTerIal SuSTaINaBIlITy MaTTerS
eCOWOrld INTerNaTIONal MaTerIalITy MaTrIx 2019
STeP 01 STeP 02 STeP 03
Thisyear,wehavereassessedourmaterialsustainabilitymattersduetotheinclusionofEcoWorldLondonwhichwasacquiredinMarch2018togenerateamaterialitymatrixrepresentativeoftheenlargedGroup.
reVIeW Of MaTerIal SuSTaINaBIlITy MaTTerS
Material sustainability mattersfrom FY2018 were reviewed andretainedastheyarestillapplicabletotheGroup.
PrIOrITISaTION Of MaTerIal SuSTaINaBIlITy MaTTerS
With the inclusion of EcoWorldLondon,thematerialsustainabilitymatters were reassessed by re-ranking them in order of prioritytotheGroup’sbusinessoperationsandthestakeholders’needs.
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ION
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lder
S
SIgNIfICaNCe TO eCOWOrld INTerNaTIONal’S BuSINeSS OPeraTIONS
legend
Material Sustainability Matters
aPPrOVal Of MaTerIalITy MaTrIx
The findings of the materialityassessmentwereusedtogeneratea new materiality matrix for theGroup.
AA
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GG
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K
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RegulatoryCompliance
Governance Environmental Economic Social
InfrastructureInvestmentandDevelopment
CustomerSatisfactionandBrandReputation
TrainingandDevelopment
ContractorManagement
VendorandSupplierDevelopment
TalentRetention
WasteManagement
EmployeeWell-being
CommunityDevelopment
CorporateGovernanceandTransparency
GreenDesignandConstruction
OccupationalHealthandSafety
BuildingInnovation
EthicsandIntegrity
EnergySavingInitiatives
Our SuSTaINaBIlITy COMMITMeNT
20 eCO WOrld INTerNaTIONal Berhad lSUSTAINABILITYREPORT2019
Critical material issues
explanation grI Indicators Contributing to uNSdgs
Regulatory Compliance
Itispertinentforustoavoidadverseeconomicimplicationsaswellasnegativeimpacttoourbrandreputationthroughnon-compliancewithrelevantlawsandregulations.Non-compliancewillresultinfines,inabilitytogaininvestors’trust,andthelossofthelicensetooperate.
307:EnvironmentalCompliance
419:SocioeconomicCompliance
Customer Satisfaction and Brand Reputation
Ouroverallfiscalperformanceishighlydependentonourbrandreputationandcustomersatisfaction.
102:GeneralDisclosure
Ethics and Integrity
Weneedtostrengtheninvestors’andotherkeystakeholders’trustaswellasbeabletoretainthebesttalentbyprovidingfairtreatmentforall.
102:GeneralDisclosure
Occupational Health and Safety
Healthandsafetyofourstakeholderswhohaveinteractionwithusandourdevelopmentssuchasemployees,supplychainandthepublic,mustbegivenprioritytoprotecttheirwell-beingandtomaintainoperationalefficiencyandperformance.
403:OccupationalHealth&Safety
Corporate Governance and Transparency
Corporategovernanceandtransparencyishighlyvaluedbyallourkeystakeholders.
102:GeneralDisclosure
highly material issues
explanation grI Indicators Contributing to uNSdgs
Employee Well-being
Ouremployeesrepresentthebackboneofourorganisationandtheirwell-beingneedstobeprotected.
401:Employment
405:DiversityandEqualOpportunity
Talent Retention Weremaincompetitiveinthemarketandofferaconduciveandthrivingworkplace.
401:Employment
Contractor Management
Contractorswilldeterminethequalityandtimelydeliveryofourproductswhichwillconsequentlydeliveronourpromisestocustomersandincreaseourfinancialvalue.
204:ProcurementPractices
21Our SuSTaINaBIlITy COMMITMeNT05
highly material issues
explanation grI Indicators Contributing to uNSdgs
Infrastructure Investment and Development
Westrivetoaddvaluetothecommunityespeciallyinareaswhereweoperate.
201:EconomicPerformance
203:IndirectEconomicImpacts
Training and Development
Ourworkperformanceandproductivitywillincreasegreatlywhenouremployeeshavetherequiredskillsetsandcompetencies.
404:TrainingandEducation
Energy Saving Initiatives
Reducingourenergyconsumptionnotonlyaddsvaluetoourfinancesbutalsocontributesgreatlytowardsreducingcarbonfootprint.
302:Energy
Building Innovation
Wearecommittedtobuildingpropertieswithinnovativedesignthatwillnotonlygiveuscompetitiveadvantageinthepropertymarketbutarealsosustainable.
203:IndirectEconomicImpacts
Green Design and Construction
Aswedevelopourpropertiesusinganenvironmentally-friendlyapproachwewillreduceourenvironmentalfootprint.
203:IndirectEconomicImpacts
301:Materials
Community Development
GivingbacktothecommunityinwhichweoperateisoneofthefundamentalvaluesoftheGroup.
413:LocalCommunities
Waste Management
Incombatingvariouswasteissuessuchasillegaldumpingandincreasingamountofwastegenerated,weensureresponsibleuseofmaterials,wastepreventionanddisposalofwastebylicensedparties.
306:EffluentsandWaste
Vendor and Supplier Development
Wearecommittedtobuildingandmaintainingbusinessrelationshipswithourvendorsandsupplierswhilstprovidingeconomicopportunitiestolocalbusinesses.
102:GeneralDisclosure
204:ProcurementPractices
22 eCO WOrld INTerNaTIONal Berhad lSUSTAINABILITYREPORT2019
TraNSPareNT BuSINeSS PraCTICeS
Material Issues Mitigated:•EthicsandIntegrity
•CorporateGovernanceandTransparency
key highlights
EstablishedCodeofConductandvariouspoliciestodemonstrateourcommitmenttoethicalbusinessdealings
23TraNSPareNT BuSINeSS PraCTICeS06
aNTI-BrIBery aNd COrruPTION POlICy
EcoWorld London and EcoWorld BallymorehaveestablishedtheirownpolicyonCorruption,Bribery and Fraud. The policies also setout EcoWorld International UK employees’responsibilities in the fight against bribery,corruption and fraud besides providinginformation and guidance on these issues.For EcoWorld International Malaysia, we arein the midst of finalising the Anti-Bribery andCorruptionPolicy. InAustralia,wearegovernedbytheCriminalCodeAct1995.
eThICal BuSINeSS PrINCIPleS
EcoWorld International aims to grow business in asustainable manner that creates long-term value forall our stakeholders. We continuously work towardsimproving our product and service quality, minimisingenvironmentalharm,andensuringhealthandsafetyaresecuredatalltimes.
EcoWorld International prides itself in conducting itsbusinessinanethicalmanner.Tomaintainthisstandard,all employees operate under the Code of Conduct &Business Ethics which outlines expected behaviour inour daily business operations, including when liaising
withclientsandotherstakeholders.Inaddition,wehaveimplementedpoliciessuchastheAnti-BriberyandAnti-CorruptionPolicy,WhistleblowingPolicy,ModernSlaveryand Human Trafficking Statement and Policy, PoliticalEngagement Policy and Corporate Criminal OffencePolicy that demonstrate our commitment towardsensuring fair business conduct. The practice of ethicalbusiness conduct is of utmost importance at EcoWorldInternational in which every employee observesprofessionalismthroughrespect, responsibility, fairness,and accountability of actions toprotect the integrity oftheGroup.
COde Of CONduCT WhISTleBlOWINg POlICy
MOderN SlaVery aNd huMaN TraffICkINg STaTeMeNT
Outlinesexpectedbehaviourindealingwith:
• Confidentialandsensitiveinformation• Assetsandfacilities• Socialmedia• Internalandexternalcustomers• Suppliers,vendors,andcontractors• CommunityandSociety• Environment
Thispolicyprovidesaplatformforitsemployeesandmembersof thepublicwhohaveconcernsabout suspected misconduct including fraud,bribery, theft, abuse of power and violation oflaws and regulations, to come forward andexpresstheirconcernswithoutfearofpunishmentor unfair treatment. The policy allows anyemployee or third party to confidentially raisea concern.Thewhistle-blower reporting form isavailableontheCompany’scorporatewebsite.
EcoWorld International UK has establishedstatements and policies on modern slaveryand human trafficking. The statements outlinethe key areas of our operations that could beaffectedbyslaveryandhuman traffickingwhichinclude employees, agency workers workingon our behalf, contractors, subcontractors’operativesworkingatoursitesandtheworkforceofoursupplychainwhosupplymaterialstoourbusiness.
24 eCO WOrld INTerNaTIONal Berhad lSUSTAINABILITYREPORT2019
COrPOraTe CrIMINal OffeNCe POlICy
This policy highlights EcoWorld London’s zerotolerance stand on any activity carried outby anyone in our business that results in theevasion of tax or involves the facilitation of theevasion of tax by any person. It also outlinesourapproachagainsttaxevasionandcorporatecriminal offences, reporting guideline, and ourexpectations and guidance for our employeesandassociatedparties.
This policy emphasises Ecoworld London’sstand to remain a politically neutral company.EcoWorld London is not aligned or affiliatedwith anypolitical party, does notmakepoliticaldonations nor authorises political donations byEcoWorld London’s employees and does notseek inappropriate influence of any holder ofpublicoffice.
TraNSPareNT BuSINeSS PraCTICeS
grIeVaNCe MeChaNISM
The well-being of our employees remains one oftheGroup’stoppriorities.OurGrievancePolicy,aswellasthestandardoperatingproceduretolodgeagrievancecomplaint,isclearlyoutlinedandmadeaccessibletoallemployeesvia the intranetportal.Anymisconductordissatisfactioncanbereportedthroughourgrievancereportingchannel.
The Group provides other avenues for ouremployees to communicate their grievancessuch as the People’s Heartbeat Survey. Managedindependently by an organisation calledSurveyWebConsultants, the survey is a company-wide exercise that is accessible online to allemployees inorder for theGroup toget abetterunderstanding of employee morale, satisfactionand engagement of Team EcoWorld. Coveringfour key organisational aspects (Leadership,Infrastructure, People Management andPerformance Measurement), it ensures thatemployee opinions are taken into considerationto enable management to identify and resolvecommon problems that would otherwise result ingrievancesifleftunresolved.
LE
ADERSHIP INFRASTRUCTURE
PERFORM
ANCE PEOPLE
MEASUREMENT MANAGEMENT
PeOPle’ShearTBeaT
SurVey
POlITICal eNgageMeNT POlICy
25TraNSPareNT BuSINeSS PraCTICeS06
COrPOraTe gOVerNaNCe aNd TraNSPareNCy
We place significant emphasis on governance as itis essential in retaining the trust of our stakeholders.The Malaysian Code on Corporate Governance 2017(“MCCg”) provides guidelines on our approaches topromotegreaterinternalisationofcorporategovernance
practices. Furthermore, we are committed to ensuringthattheprinciplesintheMainMarketListingRequirementsandtheCompaniesAct2016,amongothers,arepractisedatalllevelsandatalltimes.
BOard CharTer
The Board is at the apex of theGroup’s corporate governancesystemandisultimatelyaccountableandresponsiblefortheperformanceand affairs of the Group. All Boardmembers are responsible inensuring theGrouppracticesgoodcorporategovernance.
The Board Charter constitutesand forms an integral part of eachDirector’sdutiesandresponsibilities.It promotes high standards ofcorporate governance and isdesigned to provide guidanceand clarity for Directors andManagementwithregardstotheroleoftheBoardanditsCommittees,therequirementsofDirectorsincarryingout their stewardship role and indischarging their duties towardstheCompanyaswellastheBoard’soperatingpractices.
rOleS aNd reSPONSIBIlITIeS Of The BOard
The Directors, collectively andindividually, are aware of theirresponsibilities to shareholdersandstakeholdersforthemannerinwhichtheaffairsoftheGrouparemanaged.The Board sets the Group’s valuesand standards to ensure that itsobligations to its shareholders andstakeholders are understood andmet.
TraNSPareNT COMMuNICaTION
The Board ensures there iseffective, transparent andregular communication with itsstakeholders.TheGrouprecognisesthe importance of high standardsof transparency, accountabilityand timely information in buildinga long-term relationship withshareholders and stakeholders.The Group seeks to achieve thisthrough proper communicationwith investors, financial analysts,media and the public. The Grouphas in place a Disclosure andCommunication Policy to guide thedisclosure of comprehensive andmaterialinformationtoshareholdersandstakeholders.
Our corporate website serves asanother platform to communicatewithshareholders,investorsandthegeneralpublic.TheInvestorRelationssection includes information such
as announcements made to BursaMalaysia, annual reports, pressreleases, corporate presentationsandannualgeneralmeetingnotices.Other documents available includethe Board Charter, WhistleblowingPolicy,CodeofConduct&BusinessEthics, Constitution as well as theremuneration policies for Directorsand Key Senior Managementpersonnel.
The Group issues press releasesregularlytocommunicatecorporateand business developments tostakeholders. Press releases arecirculated to print, digital andbroadcastmedia forwiderpublicityand effective media coverage. OurInvestor Relations Departmentprovides updates on the Group’sdevelopmentbyconductingregulardialogue anddiscussionswith fundmanagers, financial analysts andshareholders.
Engaging the community at London City Island, United Kingdom
26 eCO WOrld INTerNaTIONal Berhad lSUSTAINABILITYREPORT2019
Material Issues Mitigated:•RegulatoryCompliance•CustomerSatisfactionandBrandReputation
•InfrastructureInvestmentandDevelopment
•ContractorManagement•VendorandSupplierDevelopment
key highlights
PartnershipwithBrentfordFootballClubtoenhancebrandreputationEcoWorldLondon’sjoint-venturewithPoplarHarcatoprovideaffordablehousingforthecommunity
EcoWorldLondonestablisheditsSustainableProcurementPolicyin2019
SuSTaINaBle eCONOMIC deVelOPMeNT
Aberfeldy Village, United Kingdom
27SuSTaINaBle eCONOMIC deVelOPMeNT07
MaINTaININg regulaTOry COMPlIaNCe
TheGroupupholdspracticesthatensurecompliancewithregulatory lawsand legislationsaswestrive toconductresponsible business operations. Our compliance withall the relevant laws and regulations reflects ourpolicyofsustainablepractices.Weestablishedmultipleinternalguidelinesandprocedurestoassistusinachievingzeronon-complianceinourbusinessoperations.
On 25 May 2018, the EU General Data ProtectionRegulation (“gdPr”) came into force, changing the EUDataPrivacyLawandtransformingthemannerinwhichcompanies manage and secure personal data andinformation.GDPRtrainingwasconductedformembersoftheSeniorManagementgrouptopromotegovernanceandaccountability.
EcoWorld International Malaysia
EcoWorld International UK
EcoWorld International Australia
laWS aNd regulaTIONS
• CompaniesAct2016• TownandCountryPlanningAct1976
• MalaysianCodeonCorporateGovernance2017
• EnvironmentalQualityAct1974• FireServicesAct1988• EmploymentAct1955• MinimumWagesOrder2018• OccupationalSafetyandHealthAct1994
• PersonalDataProtectionAct2010
• CapitalMarketsandServicesAct2007
• MainMarketListingRequirements
• ForeignExchangeAdministrationRules&Notices
• MalaysianCodeonTake-OversandMergers2016
• CopyrightAct1987• TradeMarksAct1976• Anti-CorruptionComplianceAct2009
• Anti-MoneyLaundering,Anti-TerrorismFinancingandProceedsofUnlawfulActivitiesAct2001
• CompaniesAct2006• UKCorporateGovernanceCode• CorporationTaxAct2010• BriberyAct2010• TheBuildingRegulations2010• FireServicesAct1947• EmploymentRightsAct1996• TheWorkingTimeRegulations1998
• NationalMinimumWageAct1998
• GeneralDataProtectionRegulation
• CodeofConsideratePractice• Construction(DesignsandManagement)Regulations2015
• BuildingAct1984• HousingGrants,ConstructionandRegenerationAct1996
• TownandCountryPlanningAct1990
• EnvironmentalImpactAssessmentRegulations2011
• EnvironmentalProtectionAct1990
• EnergyPerformanceofBuildings(EnglandandWales)Regulations2012
• LandRegistrationAct2002• LawofProperty(MiscellaneousProvisions)Act1989
• SanctionsandAnti-MoneyLaunderingAct2018
• ModernSlaveryAct2015
• CorporationsAct2001• BuildingAct1993• CriminalCodeAct1995• EnvironmentProtectionandBiodiversityConservationAct1999
• EnvironmentalPlanningandAssessmentAct1979
• FairWorkAct2009• NationalMinimumWageOrder2019
• HomeBuildingAct1989• WorkHealthandSafetyAct2011• OccupationalHealthand SafetyAct2004• ModelCodeofPractice:ConstructionWork
• DomesticBuildingContractsAct1995
• PlanningandEnvironmentAct1987
• RealPropertyAct1900• PropertyLawAct1958• ConveyancingAct1919• SaleofLandAct1962• StrataSchemes(Development)Act2015
• SubdivisionAct1988
28 eCO WOrld INTerNaTIONal Berhad lSUSTAINABILITYREPORT2019
SuSTaINaBle eCONOMIC deVelOPMeNT
For FY2019, we have not incurred any significant finesandnon-monetarysanctionsfornon-complianceexceptforEcoWorldLondonwherewewerenotified fornoise
abatementatourprojectinMillbrook,butnofineswereissued.
CuSTOMer SaTISfaCTION aNd BraNd rePuTaTION
Customer satisfaction and brand reputation are at theheart of the Group’s business activities. We arecommitted to deliveringproducts thatmeet or exceedthe expectations of our customers and to provide thebest customer experience at the pre-let, pre-sale andpost-sale stages. This reporting year, we launchedEcoWorldClassLondonon4thMarch2019which looksintoCSR and Product and ServiceQuality and aims toenhance brand reputation and customer satisfaction.EcoWorldLondoninitiatedaCSRstrategyanddistributedEcoWorld London brand guidelines to all employees.EcoWorldLondonhasdevelopedtherelevantprocesses,standardoperatingprocedures (“SOPs”)andDNAplan
toguideouremployeesonhowtobestinteractwithourcustomers.
We introduced the ‘Welcome pack’ which is given toowners when we hand over house keys during vacantpossession. This pack provides an occupation guidethat lists the details of the house features and handyemergencycontactdetails. Inorder toensureoursalesand marketing team showcases ‘EcoWorld Class’, weconduct mystery shopping at EcoWorld sites. Thisinitiative requiresour salesandmarketingpersonnel toobserveandassestheirexperiencefromthecustomer’sperspective.
The senior management team of EcoWorld
29SuSTaINaBle eCONOMIC deVelOPMeNT07
eNhaNCINg BraNd rePuTaTION
EcoWorld London conducted various engagementprogrammes with current and potential customers to
enhance theGroup’sbrand reputationamong the localcommunity.
EcoWorld London is Brentford FC’s developmentpartner on the new 17,250-seater BrentfordCommunity Stadium. EcoWorld London is theClub’smain sponsor. EcoWorld London’s brandingis displayed around Griffin Park and features onthe front of the Championship side’s shirts for the2019season.
EcoWorldLondon’sResidentsExperience teamorganised thiseventatAberfeldyVillageandMillbrookParktowelcomenewresidentsandtocreateopportunitiestosocialiseandmeetbothouronsiteteamandtheirnewneighbours.
EcoWorldLondonredesignedtheroofterraceattheGatefoldBuildingwhichwasunusedforthepastfewyearsandtransformeditintovarioussegments,eachwithitsownthemeandpurpose:Socialise,ChatandParty;GamesandPlay;RelaxandMeet;ExerciseandTrain;GardeningandGrowing;PeaceandQuiet.
ECOWORLD LONDON AS PRINCIPAL PARTNER FOR BRENTFORD FC
ECOWORLD LONDON ORGANISED ‘MEET YOUR NEIGHBOURS’ EVENTS
REDEVELOPING ROOF SPACE
30 eCO WOrld INTerNaTIONal Berhad lSUSTAINABILITYREPORT2019
SuSTaINaBle eCONOMIC deVelOPMeNT
The event was attended by the community, localinfluencersandinterestedbuyersfromthearea.
EcoWorld London sponsors the activities of the Brentford FCCommunityTrustfromJune2019toMay2020.Thepurposesofthiscollaborationaretosupportnewsportssuchascycling,topromoteactive lifestylesandvolunteeringactivities, to supportpeoplewithspecial needsorwithphysical limitationsand to support theboysand girls in Football Development Programmes. Under this Trust,EcoWorld London also supports the Boating Arch programmethrough which we support in building links for kayaking,paddleboardingandrowingactivitiesatBrentfordFCCSTBoatingArchatKewBridge.Thisprogrammealsocarriesoutteambuildingactivities focusing on environmental awareness and sustainabilitysuchasPlasticandLittleRiverWalkandsupportsmajorlocalriver-based events. The partnership also encourages volunteering infundraising activities and engagement opportunities among ouremployees.InJuly2019,theannualChiswickSuperSaturdayofSportwasorganisedwith theaim toencourage the youngergenerationtoparticipateinsportingactivities.Sportsactivitiessuchasfootball,tennis,netball,skateboardingandmartialartswereheldforallagestoinspirecommunitiestofindtheirsportingpassion.
ECOWORLD LONDON LAUNCHED JASMINE HOUSE WITH A COMMUNITY PARTY
PARTNERSHIP WITH BRENTFORD FC COMMUNITY SPORTS TRUST
EcoWorld Ballymorecommissioned a shortresearch project on thebenefitsofGreenUrbanLiving. The project wasaimed at increasingawareness on greenlivinginthecity.
City workers fromCanary Wharf wereinvited during theirlunch break or afterwork to spend sometimeawayfromthecityinthe“greenhouse”atWardianLondon.
Findings discoveredthat 74% of visitorsreported a positiveeffect on themwhile 83%of visitorsreported feelingmore productive bytheendoftheirvisit.
EcoWorld Ballymorehosted an event incollaboration withBrummelMagazineon27thMarchtopublicisethe event with thereport appearing inthe Sunday Timessupplement on 31stMarch2019.
31SuSTaINaBle eCONOMIC deVelOPMeNT07
CuSTOMer SaTISfaCTION
INVeSTINg IN INfraSTruCTure
Togauge levelsofcustomersatisfaction,weconducteda post-occupation customer satisfaction survey whichultimately guides our team in addressing customer’sexpectations.Thesurveyevaluatesmultipleareassuchasupdateofinformation,demonstrationonhowtooperate
As developers, we understand our responsibilities intermsoftheimpactourprojectshaveontheimmediatecommunity and the need to do our best to createpositivechange.Currently, theGroupmakes significantinfrastructure investments in affordable and socialhousing, publicly accessible open spaces, communityeducation and health facilities, besides other upgradesto infrastructure such as highways for the community.It is our hope that by providing an environment thatis accessible and functional, our developments arebeneficialtomultiplestakeholdersandhavealong-termeffectonthelocalcommunity.
ThescoresshowthatLondonCity Island(“lCI”) toppedthe field compared to the other projects followed byEmbassyGardens(“eg”)andAberfeldyVillage.Thesurveyresultsshowthatourprojectsarewellabovetheindustrybenchmark of 50%, with LCI exceeding the 75%mark.MillbrookPark fell slightly shortof the industryaveragein terms of “Dealing with Defects” but we are actively
thecustomer’snewhome,conditionoftheirnewhome,abilityofourteamtomakeourcustomerfeelvaluedandspecial, dealing with defects, and recommendations topotentialnewcustomers.
In EcoWorld London, we currently have significantinfrastructure investments in affordable and socialhousingthroughEcoWorldLondon’s jointventureswithLondonBoroughofHounslow(“lBh”)andPoplarHarca,a Housing and Regeneration Community Association.Details of our initiatives are as shown in the followinggraphics.
WithintheLBHframeworkarrangement,therearethreeliveschemesonsiteinwhichatleast40%ofunitsineachschememustbeallocatedforaffordablehousing.Intotal,80%oftheunitswillbeusedforaffordablehousing.Forthethirdscheme,an intended50%willbeprovidedforaffordablehousing.
following up where deemed appropriate. The surveyresultsarecloselymonitoredbyacustomerrelationsteamwhoseeffortshave started tobear fruit. In addition,wehavedevelopedamorerobustcommunicationsstrategy,strengthenedcommunicationswithourproductionteamandmanaging agents and implemented robust qualitycontrolprocesses.
ecoWorld International uk - Customer Satisfaction Score
UpdateofInformation
MillbrookPark LondonCityIsland EmbassyGardens
Demonstration Condition Specialandvalued
Dealingwithdefects
Recommendations
70
78.382.8 85
71.760.7
81.878.5
82.377.4
82.1
96.7
73.3
93.597.3
65.9
44.6
85
50
86.3
69.2
90.290.487.7
75%
50%
IndustryBenchmark
AberfeldyVillage
*No data for EcoWorld International Australia due to no handover activities conducted during the reporting year
32 eCO WOrld INTerNaTIONal Berhad lSUSTAINABILITYREPORT2019
SuSTaINaBle eCONOMIC deVelOPMeNT
As for our joint venturewith Poplar Harca,we developlandwhichisdesignatedforaffordablehousingunits.Inany phase that requires redevelopment, all unitswhichwere previously allocated for affordable housing must
London Borough of Hounslow joint venture with EcoWorld
London
Poplar Harca joint venture with EcoWorld London
40%ofUnitsforAffordableHousing
40%ofUnitsforAffordableHousing
Totalofatleast80%ofUnitsforAffordableHousing
50%ofUnitsforAffordableHousing
MILLBROOK29Units
ABERFELDY3A39Units
ABERFELDY3B43Units
LONDONCITYISLAND(PHASE1)15Units*
EMBASSYGARDENS163Units
WARDIANLONDON138Units
50%ofprofitsinvestedintoAffordableHousingandaffordableunitswithin
AberfeldyVillage
be replaced as affordable housing units as well. As anaffordablehousingprovider,PoplarHarcainvests50%ofitsprofitsbackintodevelopingmoreaffordablehousing.
eCOWOrld lONdON’S CONTrIBuTION TO affOrdaBle hOuSINg
affOrdaBle hOuSINg uNITS aT eCOWOrld INTerNaTIONal uk PrOJeCT SITeS
Ist SCheMe
2nd SCheMe
3rd
SCheMe
EcoWorld Ballymore’s three projectsnamely LCI, EGandWardianLondonalsoprovidesocialandaffordablehousingandsharedownershiphomes.
Publicly accessible open and recreationspaces are made available for all whichallowsthecommunitytomixandsocialiseand foster relationships. These spacesprovide opportunities to improve healththrough outdoor activities in addition toattractingvisitorsandtourists.
By investing in community education andhealthfacilitiessuchastheEnglishNationalBallet,LondonFilmSchooland theWorldHeartbeat Trust, we have promoted thegrowth of the local economy by creatingemployment opportunities for the localcommunity. This strengthens and ensuresthe community’s longevity by creatingattractiveopportunitiesforinvestment.
*Majority of the affordable housing component already delivered under Phase 1 of LCI
33SuSTaINaBle eCONOMIC deVelOPMeNT07
MaNagINg CONTraCTOrS
To fully endorse sustainability, we are committedto ensuring that our supply chain adheres to bestpractices.EcoWorldInternationalstrictlyfollowsasetofprocedures where contractors are managed to ensure
that all developments do not compromise the state ofthe environment and that our operations consider theinterestsofallstakeholdersinvolved.
eNSurINg huMaN rIghTS aNd deCeNT WOrk SOurCINg Of BuIldINg MaTerIalS
rISk aSSeSSMeNT aNd MeThOd aSSeSSMeNT
AtEcoWorldInternational,weacknowledgethatslaveryandhumantraffickinghavegainedincreasingconcernglobally.Therefore,wearecommitted to takingpreventivemeasures tocombat thesecrimes.During the contractors and sub-contractor’s selection process, weassesstheaspectofhumanrightssuchastherighttoworkintheUK,approachestoemployeerightsandanybreachesofhumanrightsrelevant legislation.WeonlypermitauthorisedsitepersonnelwiththeConstructionSkillsCertificationScheme(CSCS)cardtoworkatourprojectsites.
AtEcoWorld InternationalAustralia,weonlyhireworkerswhoaremembersoftheCFMEU(Construction,Factory,Maritime,MiningandEnergyUnion).Wedeemtheroleoftheuniontobetheprotectionoflivesbyupholdinghealthandsafetystandardsinindustriesbesidesimprovingworkers’livesbyenablingdecentwagesandconditions.TherightsofconstructionworkersinAustraliaareprotectedinthesamewayasthatofwhite-collarworkers.
In sourcing our building materials andcomponents, EcoWorld International UKrequirescontractorstocomplywithBritishStandardsandotherrelevantstandardsasprovided by the appointed consultant’sspecifications.However, if the contractorwishes to propose an alternative, a fulltechnical submission must be made forassessmentandapproval.
Where EcoWorld International Australiais concerned, all building material andcomponents comply with Australia/New Zealand standards as specified bythe relevant consultants. Where thesestandards do not apply, the BritishStandardmay be adopted. The BuildingCode of Australia (“BCa”) is also usedto maintain the minimum necessaryrequirementsforsafety,health,amenitiesand sustainability in the design andconstruction of new buildings includingextensions to new buildings. The BCArequirements will be checked by theBuilding Surveyor at different stagesprior to the issuanceof BuildingPermitsto the Head Contractor to commencesitework.Sampleapproval formswillbeprepared by the Head Contractor to besignedoffby theEcoWorld InternationalAustraliateamandtherespectivedesignconsultants to ensure that the builderadheres to contractual requirements. Ifalternative materials are proposed, thesamestandardsmustapply.
InAustralia,priortocommencementofwork,contractorsarerequiredto submit and comply toRiskAssessment andSafeWorkMethodStatementsforthematerialsandcomponentsinthebuildingbesidesobtaining approval from the EcoWorld International team. Theseare reviewed by the Head Contractor’s Safety Representative andrevisedby theSubcontractor ifdeemed inadequateor insufficientbytheHeadContractor’sRepresentative.
Insomecases,forcertaintaskswhichinvolveinherentrisk,permitsare issued, and if specific training is required, the contractors arerequiredtoobtaincertificationspriortocommencementofwork.Allcontractorsengagedmustdemonstratecompliancewithregulationsinregardtoproperdisposalofmaterialsandmustsubmitawastemanagementplantosetouthowwasteisbeingmanagedincludingdisposalmethods.
eCOWOrld lONdON
locally Procured 85%
34 eCO WOrld INTerNaTIONal Berhad lSUSTAINABILITYREPORT2019
SuSTaINaBle eCONOMIC deVelOPMeNT
MaNagINg COST aNd TIMe
Keeping within the allocated timeline and budget iscrucialtoensuringthatworkisdoneefficientlytoenablebuildings to be handed over to customers on time.ForEcoWorldInternationalUK,someordersareplacedona lumpsumbasiswhereasign-offprocessmustbefollowed prior to payment if a variation arises. Othercontractsareonafixedpricebasisand in theeventofchanges in contract value, approval must be obtainedthrough a variation process. Changes must undergodetailed discussion by the respective committees forapproval. Depending on the project and contractor,weekly programme monitoring meetings and monthlyreports are carried out and reviewed against keyperformance indicators. This allows us to ensure thatproduction expectations are met, and identification ofpotential errors are identified for proper managementandavoidanceinfuture.
ForEcoWorld InternationalAustralia, theHeadContractis awardedon aDesign andConstruct basiswhere theHeadContractor shall take responsibility for the designandprocurementrisks.However,ifthereareanychangesrequestedbytheClientorPurchaserswhicharenotpartof the original contract, the buildermay claim for timeand cost implications. Such changeswill be negotiatedbetweenthebuilder,theclientandthecostconsultanttoensurethatthecostsarereasonableandtheextensionoftimerisksaremitigated.ProgressclaimssubmittedbytheHeadContractorareassessedmonthlybyanindependentquantity surveyor, conducted in strict accordance toAustralianlegislation.MonthlyProjectControlGroupandDesignCoordinationmeetingsareconductedtomonitorsite progress, discuss designmatters and highlight andresolve potential risks to ensure that the project is wellmanagedandexpectationsaremet.
deVelOPINg VeNdOrS aNd SuPPlIerS
Ourapproachisdesignedtohelppursue the best procurementpractice in accordance withGroup policy. EcoWorld Londonhas established a SustainableProcurement Policy Statement thisyear which outlines requirementswhenhiringvendorsandsupplierstoensurethatresponsiblesourcingispractisedthroughoutthesupplychain. The policy applies to allprocurement activities undertakenby or on behalf of EcoWorldLondon and our supply chainpartners including designers,consultants, trade contractors andproduct distributors. The policyaimsnotonlytoimproveresourceefficiency and safeguarding ofnaturalresources,butalsotoensuretraceability and transparency ofoursupplychain.
We emphasise mandatoryrequirementssuchasenvironmentalpolicies and compliance to theModernSlaveryActandEcoWorldLondon’s Modern Slavery Policyfor certain procurement activities.We procure the majority of ourdirectly-sourced materials from
UK based organisations that arerequired to comply with UK lawson forced labour which addressthe risk of slavery and humantrafficking. The EcoWorld LondonSustainable Procurement Policyis being assessed for suitabilityacross all EcoWorld Internationallocations.
EcoWorld London almost metits target of securing 100% ofmaterialwithintheUKsupplychaininFY2019.Theexceptionwas theEXCOBoard’sdecisionat theendoftheyeartoprocureaninnovativeOMS (Off-site ManufacturedSystem) concrete panel systemfor our Kew Bridge projectfrom Byldis, a Dutch company.This system, effectively used byEcoWorld International UK on theLCI project, was deemed a moreappropriate solution to deliveringon construction requirementsgivenoverallsocial,environmentalandeconomicimpactandbenefit.Despite the external purchase ofthe concrete panel system, thecompany still realised an overalllocalprocurementfigureof85%.
SUSTAINABLE PROCUREMENT POLICY
April 2019
EcoWorld London
35SuSTaINaBle eCONOMIC deVelOPMeNT07
Werequireprocurementandspecificationdocumentstobeincludedtoverifythatmaterialsaresourcedsustainably.MaterialssuchastimbermustbeFSC(ForestStewardshipCertification)orPEFC(ProgrammefortheEndorsementofForestCertification)certifiedandstamped.Furthermore,aspartofongoingeffortstomanageoursupplychain,weconductsupplierassessmentswhichinvestigatewhetherthey have met the relevant environmental compliancerequirements. These evaluations are captured in theBuildersProfilethatusestheUKPrequalificationstandardPAS:912013+A1:2017.TheinformationsubmittedisthenreviewedandapprovedbytheHealthandSafetyTeam.EcoWorld London recently added an online pagespecifically to connect us with interested suppliers.
Potential suppliers will be able to use this platform toprovideappropriatedocumentsandevidencetosupporttheirpositionandhowbesttheycanpartnerwithusonprospectiveprojects.
EcoWorld International Australia requires prospectivesuppliers to commit to the applicable EnvironmentalProtectionAuthority legislation andguidelines that aimtoprotect the environment, aswell asprevent, control,andabatepollutionandenvironmentalharm.
Moving forward, we envision developing morecollaborative relationships to ensure high quality,sustainableandefficientproducts.
36 eCO WOrld INTerNaTIONal Berhad lSUSTAINABILITYREPORT2019
Material Issues Mitigated:•EnergySavingInitiatives
•BuildingInnovation
•GreenDesignandConstruction
•WasteManagement
key highlights
Establisheda3-yearcarbonfootprintroadmapfortheGroup
EcoWorldInternationalUKrecycledanaverageof79%ofwastegeneratedwhileEcoWorldInternationalAustraliarecyledatleast 90%ofitswaste
MaNagINg Our eNVIrONMeNTal fOOTPrINT
West Village, Australia
37MaNagINg Our eNVIrONMeNTal fOOTPrINT08
OPTIMISINg eNergy CONSuMPTION
Energy consumption is captured through the use ofelectricityatourcoreoperationsanddevelopmentsites.EcoWorld International recognises the importance ofefficient use of energy and promotes energy savingsinitiativesatourbusinessoperationstominimiseimpacton the environment as well as reduce our operatingcost wherever feasible. To do this, we closely monitorelectricity consumption at our offices. For FY2019,EcoWorldInternationalUKrecordedthehighestenergyintensity followed by EcoWorld International AustraliaandEcoWorldInternationalMalaysia.Thisintensityvaluewillbeusedasabenchmarkfornextyear’sreportingforcomparisonpurposes.
ForEcoWorldInternationalUK,anenergy-savingmeasurecarried out in FY2019 was the personal identificationnumber (PIN) printing initiative for our offices and on-sitedevelopment.Inaddition,wehavecreatedaGreenOfficeGuidetohelpmanageenergyconsumptionatouroffices.TheGreenOfficeGuidewhichwasadoptedlastyearhasbeencirculatedtoalloffices.Thisguideoutlinessimple initiatives tobepractisedbyemployeessuchasswitchingofflightswhennotinuse,maximisingdaylight,settingair-conditionertemperatureatoptimumlevelandenabling energy-saving features on all computers andprinters.
In addition, our developments are designed toincorporatenatural ventilation,passive cooling throughnatural stack effect, high insulation and triple glazing.
Our LCI development under EcoWorld Ballymore isconnected to a low carbondistrict heating system thatalso produces 20% of energy supplied to electric carchargingstationsat thepremises.Othergreen featuresinplaceincludelowwattagelightbulbsandPassiveInfra-Red(PIR)sensors.
We acknowledge that use of energy contributes tocarbonemissionwhichleadstoglobalwarming.Movingforward,weintendtomonitorcarbonfootprintfromourbusinessoperationsbyestablishingtrackingsystemsandprocesses.ThecarbonfootprintroadmapfortheGroupisasshownbelow.
* DataforEcoWorldBallymoreisexcludedduetoofficespacebeing owned by a third party
EcoWorldInternationalMalaysia
EcoWorldInternational
UK
EcoWorldInternationalAustralia
83.7
116.8
96
energy Intensity (kWh/m2)
20202021
2022 & onwards
• Toestablishatemplateand/orsystemtotrackdataonenergy
• Toestablishcarbonemissionbaseline
• Tocontinuemonitoringofcarbonemission
• Tosettargetsforcarbonemissionreduction
• Toplaninitiativesforcarbonreduction
• Toexecutecarbonreductioninitiatives
• Tocontinuemonitoringofcarbonemission
• Tocontinueimplementationofcarbonreductioninitiatives
• Totrackeffectivenessofcarbonreductioninitiatives
38 eCO WOrld INTerNaTIONal Berhad lSUSTAINABILITYREPORT2019
BuIldINg INNOVaTION
EcoWorldInternationalcontinuestofindwaystoenhancesustainablelivingbykeepingabreastofnewinnovationsand pushing forward towards incorporating betterconfigurations in our buildings. It is imperative thatwearewell-informedaboutindustrypracticesincludingnewdevelopmentstoenableustoadoptbestpracticesatourdevelopmentsites.EcoWorldInternationalusesmodernmethodsofconstructiontechnologysuchasoffsitepre-fabrication of building structures and modular fittingstobenefit fromanumberof advantages suchaswastereduction,programmesuretyandqualitymaintenance.
BreeaM CerTIfICaTION
EcoWorld Ballymore’s buildings have adopted acertification that uses a performance scheme to assessthe green aspects of our buildings. The BuildingResearch Establishment Environmental AssessmentMethod (“BreeaM”) Certification monitors theprogressof constructionofourbuildings to assess the
sustainabilityperformanceofourprojects.Theassessmentevaluatestheenvironmental,socialandeconomicimpactofprojects.
Eligibility for BREEAM certification is premised on anumber of requirements. Some of the main standardBREEAMrequirementsareasfollows:
MaNagINg Our eNVIrONMeNTal fOOTPrINT
BreeaM elements
WaterQuality
ResponsibleConstructionPractices
VisualComfort
ConstructionWaste
Management
LoworZeroCarbon
Technologies
OperationalWaste
StakeholderParticipation
ReductionofCO2
Emissions
EnergyMonitoring
MitigatingEcologicalImpact
WaterConsumption
Sustainableand
ResponsibleSourcing
WaterMonitoring
39MaNagINg Our eNVIrONMeNTal fOOTPrINT08
INNOVaTION ChalleNge
SuSTaINaBle feaTureS
In the push to think of original but functional concepts, EcoWorldDevelopmentGroupBerhadconducted its InnovationChallenge to generate design innovation which EcoWorldInternational was invited to participate. Team EcoWarriors,representingEcoWorldLondon,participatedinthechallengewithAberfeldyVillageselectedasthepilottestinggroundfortheteamtodeveloptheirinnovativedesign.
The teamorganised a consultation and focus group sessionwith residents to better understand their expectations toprovide real added value through the design concept.Feedback received helped gear their approach towardscreatingaunittypethatwasnotonlyflexiblebutalsoabletomeet thechangingneedsof residentsover timeas lifestyleschanged.Ensuringthecooperationofrelevantstakeholdersisnecessary toensure thatourdesign reflect theneedsof thepeopleweserve.
While Team EcoWarriors did not emerge victor in thecompetition, the Innovation Challenge served to inspirecreative thinking and market research that will ensure weremainrelevanttoourcustomerbase.
WehavereceivedBREEAMcertification forourLCI,EGandWardianLondondevelopments.Sustainable featuresintroducedinaccordancewithBREEAM’srequirementsarelistedbelow.
• Useofcombinedheatandpower(CHP)
• Passivedesign• Estimated40%reductionincarbonemission
• Useofcentralisedcombinedheatandpower(CHP)
• Small-scalegroundsourceheatpump
• Passivedesign• Estimated45%reductionincarbonemission
• Sub-meteringofmajorenergyconsumingsystem
• LEDlightings• Energy-efficientequipment• Water-efficientfittingssuchasflowcontroldevices
• Buildingelementssuchasexternalwalls,windows,roofandupperfloorslabsachievedasuitableGreenGuiderating
40 eCO WOrld INTerNaTIONal Berhad lSUSTAINABILITYREPORT2019
greeN STar BeNChMarkINg
BaSIx CerTIfICaTION
In EcoWorld International Australia, the Yarra Onedevelopment (in South Yarra) is benchmarked againstthe Green Star rating of 4. We used a sustainabilitymanagement plan that helped us to comprehensively
Our West Village building in Sydney has achievedBASIX Certification – Multi Dwelling. This certificationis a planning requirement by the New South Wales(“NSW”)Governmentthatassessestheenergyandwaterconsumptionofabuilding.WestVillagehasachieveda50%scoreforwater,passingforThermalComfort,anda20%scoreforEnergy.
The BASIX certification has indicated thatWest Villagewill meet the NSW Government’s requirements forsustainability,ifitisbuiltinaccordancewiththeidentifiedcommitmentareas,asbelow,amongothers:
• Ceilingheights
•Insulation
monitorourapproach towards theproject.Theprimaryelements reviewed were Energy, Indoor EnvironmentalQuality,Transport,Water,Materials,LandUse&Ecology,andEmissions.
MaNagINg Our eNVIrONMeNTal fOOTPrINT
SomeofthegreenfeaturesofYarraOneare:
•Useofhighefficiencythermalperformancethroughtheuseof1-starsplitsystemunitsforheatingandcooling
•EnergyefficiencythroughLEDlighting
•Waterefficiencyfeatures
•Naturalventilation
•Useofpollutantsensors
•Targeting a minimum of 90% waste diversion fromlandfill
•Accesstopublictransport
•SustainabletimbersuchasForestStewardshipCouncil(“fSC”)orequivalentguidelines
•Provision of communal space such as communaloutdoorandamenitiesareas
•Implementation of Environmental Management Plan(EMP)
•Innovation which includes energy metering integrityandcontractoreducationinsustainability
•Singleglazedunitwithidentifiedthermalperformance
•Rainwaterharvestingtanks
•Centralisedgashotwaterservice
•MechanicalVentilationSystem
• EnergyEfficiencyRatio(EER)ratingsforair-conditioningsystems
•LEDlightings
•Energystarratingsforappliances
• Fixtures and fittings with Water Efficiency LabellingScheme(WELS)ratings
41MaNagINg Our eNVIrONMeNTal fOOTPrINT08
greeN deSIgN aNd CONSTruCTION
MaNagINg WaSTe geNeraTION
It is our duty as a responsiblepropertydevelopertodoourbestto incorporate green practicesintotheconstructionofbuildings.In sodoing,wemust keep trackof consumption of resourcesapart from their efficient usewhen developing products.Also imperative to EcoWorldInternational operations is thelongevityofitsbuildings.
We take steps to ensure ourprocurement processes aresustainable by mitigatingenvironmental impact.To ensurethatourmaterialsareprocuredina sustainable manner, EcoWorld
International UK has relied oncertification of materials toensure sustainability qualities.These standards are aimedat ensuring the acquiring ofresources for construction doesnotcompromisethehealthoftheenvironment.
Thesecertificationsinclude:
•EuropeanStandards
•BritishStandards
•ForestStewardshipCouncil
•ProgrammeforEndorsementofForestCertification
Rapidurbanisationhasledtoanincreaseinconstructionprojectsandthegenerationofmoreconstructionwaste.We closely monitor waste generation from all projectsitesbesidescontinuing to identifyalternativemethodsofdivertingwastefromlandfillsandimprovingrecyclingpractices.
EcoWorld London’s project sites have embarked on azero-wastejourneytoensureallwastegeneratedissentforrecyclingorusedtoproducerefuse-derivedfuel.Wemake a mandatory requirement for our waste service
providers to demonstrate a minimum diversion fromlandfill of 95% for constructionwaste, unless otherwiseagreed.
Wehavesuccessfullydivertedmostofwastefromlandfills.Belowarethedetailsofourwastegenerationandwhatwemanagedtorecycle.
ForEcoWorldLondon,werecycledatanaverageof60%ofwastegeneratedinKewBridge,MillbrookandNantlyHouse,whileforAberfeldyVillage,wedivertednearlyallwastefromlandfills.
kew Bridge london - Waste generated (tonnes)
Others 0.56
Hardcore/Concrete/Ceramics 0.51
MixedMunicipalWaste 2.65
Kitchen&CanteenWaste 14.45
Soil&Stones 0.49
Paper&Cardboard 0.63
MixedWood 1.99
MixedPackaging 18.56
PlasticPackaging 0.54
Total Tonnage
41.14 tonnes
recycled Waste
43.46%
refuse derived fuel
56.54%
Embassy Gardens, United Kingdom
42 eCO WOrld INTerNaTIONal Berhad lSUSTAINABILITYREPORT2019
MaNagINg Our eNVIrONMeNTal fOOTPrINT
Millbrook - Waste generated (tonnes)
Nantly house - Waste generated (tonnes)
aberfeldy Village - Waste generated (tonnes)
Others
Others
Others
153.81
200.24
2.84
MixedWood
InsulationMaterials
Woodchippings
36.61
21.89
0.47
Glass
Brick
Gardenandparkwaste(includingcemeterywaste)
13.21
44.17
2.21
InsulationMaterials
PlasticPackaging
Concrete
19.18
29.92
3.27
Hardcore/Concrete/Ceramics
Plasterboard
Constructionmixedmetals
19.18
51.92
3.58
Concrete
MixedWood
Rubberandplastic
20.25
82.08
3.91
CleanWood
MixedPackaging
Constructionwood
8.22
47.82
16.19
Brick
MixedMetals
Mixofconcrete,bricks,tilesandceramics
26.94
36.68
20.61
MixedPackaging
CleanWood
Ferrousmetal
55.9
37.78
1.94
Total Tonnage
353.31 tonnes
Total Tonnage
552.5 tonnes
Total Tonnage
55.2 tonnes
recycled Waste
62.86%
recycled Waste
73.34%
recycled Waste
99.14%
refuse derived fuel
37.14%
refuse derived fuel
25.66%
43MaNagINg Our eNVIrONMeNTal fOOTPrINT08
Wardian london - Waste generated (tonnes)
embassy gardens - Waste generated (tonnes)
london City Island - Waste generated (tonnes)
Others
FloorCoverings
ResidualWaste
87.1
109.92
29.05
MixedC&DWaste
Plastic
RefuseDerivedFuel
773.8
496.46
572.08
Plasterboard
Canteen/OfficeWaste
MixedPlastic
1,162.3
162.11
227.52
Metal
InsulationMaterials
Plasterboard
108.6
475.33
360.85
Concrete
Timber
Wood
283.3
490.73
428.67
Hardcore
Plasterboard
Inert/Soil
143.4
477.7
21.01
Timber
Inert
Bricks
Brick/Rubble
837.4
841.16
294.37
109.26
Paper
Tiles&Ceramics
87.9
424.76
Plastic
PackagingMaterials
Cardboard/Packaging
178.4
1,131.81
115.84
Total Tonnage
3,662.2 tonnes
Total Tonnage
4,904.35 tonnes
Total Tonnage
1,864.24 tonnes
Landfill
2.5%
recycled Waste
99.4%
recycled Waste
96.8%
recycled Waste
66.8%
refuse derived fuel
30.7%
ForEcoWorldBallymore,anaverageof98%ofwastewasrecycled.
44 eCO WOrld INTerNaTIONal Berhad lSUSTAINABILITYREPORT2019
West Village - Waste generated (tonnes)
yarra One - Waste generated (tonnes)
GeneralWaste
Others
209.512
0.269
RecyclablePlasterboard
Plasterboard
192.824
8.088
RecyclableTimber
Plastic
687.222
13.258
RecyclableMetals(Ferrous)
Cardboard/Paper
305.956
7.414
RecyclableSoil/Sand/RubbleFines
Metals(nonferrous)
178.36
16.252
RecyclableConcrete
Concrete
339.015
130.182
RecyclableBricks/Tiles
Metals(Ferous)
Timber
135.672
74.046
65.297
Others
Soil/Sand/Rubble
Landfill
182.516
54.434
42.371
RecyclableCardboard/Paper
Bricks/Tiles
154.424
6.669
Total Tonnage
2,670.79 tonnes
Total Tonnage
418.28 tonnes
recycled Waste
91.7%
recycled Waste
90%
MaNagINg Our eNVIrONMeNTal fOOTPrINT
ForEcoWorldInternationalAustralia,wemanagedtorecycleatleast90%ofwastegeneratedfromYarraOneandWestVillage.
MaNagINg WaTer CONSuMPTIONWaterisascarceresourcethatneedstobemanagedtopreventunnecessarywastage.Wetryourbesttoidentifyand implement initiativesthatdecreaseourwater consumption. One of these initiatives is indeveloping our GreenOfficeGuide that describesways to conserve water. In our offices, wemonitorleaks,andensuretapsarefullyturnedoffwhennotinuse.Wehavebegunmonitoringourusagethroughbills generated and use this as a baseline to trackhowmuchwaterisbeingconsumedandsaved.
38
6259
6265
61
42
Nov2018 Dec2018toJan2019
Feb2019toMac2019
Apr2019toMay2019
Jun2019toJuly2019
Aug2019toSept2019
Oct2019
Water consumption at ecoWorld International Malaysia (m3)
45PrOVIdINg a Safe WOrkPlaCe09
Material Issues Mitigated:•OccupationalHealthandSafety
•EmployeeWell-Being
•TalentRetention
•TrainingandDevelopment
key highlights
Totalemployeesare219
1.2:1ratioofmaletofemaleemployees
100%localSeniorManagement
50%womeninSeniorManagementpositions
30%womenonBoardofDirectors
PrOVIdINg a Safe WOrkPlaCe
46 eCO WOrld INTerNaTIONal Berhad lSUSTAINABILITYREPORT2019
PrOVIdINg a Safe WOrkPlaCe
OCCuPaTIONal healTh aNd SafeTy
Our commitment to ensuring employees’ health andsafety in theworkplace is demonstrated in ourQuality,Environment,HealthandSafetyPolicy.A zero-toleranceapproachistakentoensurethatourcontractorscomplywith national health and safety standards during theconstructionphaseofanyproject.
The Group strictly complies with the relevant country’slaws and regulations including the OHSAS 18001OccupationalSafetyandHealthManagementSystem.
A rigorous screening process is in place to ensureconstruction is handled by contractors appointed aftera rigorous screening process to ensure that their workmeetsexpectedquality andconsiders theenvironmentandhealthandsafetyaspects.
ForEcoWorldInternationalAustralia,aHeadContractorisappointedtocarryoutconstructionactivitiesonbehalfofthecompany.WeensuretheHeadContractorhasaWorkHealth,SafetyandEnvironmentPlanwithallworkersonsite required to obtain amandatory localwork card toworkonaconstructionsite.WhiteCardisalsomandatoryfor those not directly involved in building, such assupervisors, site managers, and people who routinelyenterconstructionsites.
ThenewsubcontractorshallsubmitaSafetyPlanand/orSafeWorkMethodstatements(“SWMS”)viaHammertech(online safety programme managed by the HeadContractor). The SWMS will be reviewed by the Head
Contractor’s Safety Representative and if necessary,the subcontractor will provide updated details. TheSubcontractor creates its own worker profile (PersonalInformationandotherrelevant information)anduploadsrelevantorrequiredticketstooperateandinductioncards,amongothers,ontoHammertech.Wheneverworkersareat sites toundertake theSite Induction, theSWMShardcopyispresentedwheneachworkersignsintotheSWMS.He thennominateswhich SWMS they are inducted intoandthisisselectedwithintheHammertechsystem.
EcoWorld InternationalAustraliahas taken the initiativeto monitor the Head Contractor’s work health, safetyand environment (“WhSe”) systems by appointingan independent WHSE Consultant on our projects tocarryoutamonthlyauditofsiteandrequiredtoreportfindingtoEcoWorldInternationalAustraliaandtheHeadContractor.
Should the worker on site or general public feel thatsite safety is not up to the national standard and theirlivelihoodisatrisk,theycanreportthistotheauthorities(WorkSafeVictoria)whowillinturnsendarepresentativetoinvestigatethematter.
Occupationalhealthandsafetyperformanceisregularlymonitoredandreportedinmonthlyprogressreportsthatidentify recurringhealthandsafety issuesoccurringonsite and measures taken to address them. The figuresbelow illustrate incident recordsatourproject sites forFY2019.
Project sites Total number of hours worked on site in fy2019
Number of reportable incidents
lost time injury frequency rate
Millbrook Park 141,377 0 0
Kew Bridge Gate 207,386 0 0
Nantly House 163,348 0 0
Aberfeldy Village 270,436 0 0
Barking Wharf 174,600 0 0
London City Island 1,072,137 0 0
Embassy Gardens 1,219,935 0 0
Wardian London 1,696,061 0 0
West Village 913,100 2 2.19
Yarra one 168,617 3 17.79
Weareconstantlyworkingonimprovinghealthandsafetymeasureswitharevisionofhealthandsafetymonitoringprocedures to ensure the well-being and safety ofemployees. HSEmatters are reported to the EcoWorldInternationalBoardonaquarterlybasis.
We are determined to implement preventive effortssuch as safety programmes to constantly remind ouremployeesinpracticingsafeworkingcultureinordertominimiseincidentsatYarraOne.
47PrOVIdINg a Safe WOrkPlaCe09
dIVerSITy aNd INCluSIVeNeSS
By advocating diversity and inclusiveness, we arebuildingtalentsthatpromotesuccesswithintheGroup.We focus, among others, on skillsets and experiencewhilestrictlyavoidingdiscriminatoryfactorsinthehiringprocess.Weensurethatourhiringprocesspromotesfairand transparentapproaches regardlessofgender, age,ethnicity,religionordisability.
The Board recognises the challenges in achieving therightbalanceofgenderdiversitywithin theGroup.TheGroupwas listedonBursaMalaysia in2017with100%male Directors. The Board took cognizance of genderdiversity as promoted in the MCCG and appointedwomen as Board members. This is reflected in the
TOTal eMPlOyee STreNgTh
EcoWorldInternationalMalaysia
Men Women
EcoWorldInternational
UK
EcoWorldInternationalAustralia
MenWomen
31
60
7
14
99
8
eMPlOyee geNder dISTrIBuTION
current composition where 3 out of 11 Directors arewomen.WithrespecttothekeySeniorManagement,theGrouphas achieved the targetof 50%womenholdingkey positions within theGroup, namely Chief FinancialOfficer,ChiefofGlobalSales&MarketingandManagingDirector,EcoWorldInternationalUK.TheBoardsupportsgenderdiversityatalllevels.Nevertheless,appointmentsto the Board are always based on merit with regardsto skills sets, background and experience andwhethersuch appointments will further strengthen the Boardholistically.OurBoardofDirectorsisnowat30%(roundeduptonearest10percentile)womenwhichsupportsourdiversitypolicy.
Our employee gender distribution shows more menthan women in the UK and Australia. In Malaysia, thepercentage of women employees is higher as UKemployeesincludesite-basedstaff(mostlymen)whereastherearenosite-basedstaffwithinEcoWorldInternationalMalaysiaoperations.
eCOWOrld INTerNaTIONal
uk
eCOWOrld INTerNaTIONal
auSTralIa
eCOWOrld INTerNaTIONal
MalaySIa
69%
47%
38%
31%
53%
62%
In terms of total employee strength, EcoWorldInternational UK has more employees comparedto EcoWorld International Malaysia and EcoWorldInternationalAustraliaduetothesizeofoperationsintheUK.
48 eCO WOrld INTerNaTIONal Berhad lSUSTAINABILITYREPORT2019
PrOVIdINg a Safe WOrkPlaCe
eMPlOyee age dISTrIBuTION eMPlOyMeNT CaTegOry dISTrIBuTION
ExecutivelevelstaffconstitutethelargestsegmentofouremployeesfollowedbythoseinMiddleManagement,Senior Management and Non-Executive categories.Given that the nature of our business is propertydevelopment,weemploymoreexecutives forprojectimplementation and to monitor our appointed third-partycontractorsinbuildingourpropertiesresultinginfeweremployeesintheNon-Executivelevels.Wealsofocusonstrategicplanningas seen in theproportionofMiddleManagementandSeniorManagementstaff.
EcoWorldInternationalAustralia
EcoWorldInternationalAustralia
EcoWorldInternationalUK
EcoWorldInternationalUK
EcoWorldInternationalMalaysia
EcoWorldInternationalMalaysia
Above50 Non-executive
30-50Executive
Below30
MiddleManagement
SeniorManagement
3 0
84
48
3
23 0
9494
4235
30
8 6
2512
1218
9
Themajorityofouremployeesareagedbetween30and 50 years given our strong belief that businessgrowth is contingent not only on experienced talentbutalsoonyoungerstaffwithstrengthssuchasafreshandmodernmindset.
PrIOrITISINg eMPlOyee Well-BeINg
The Group recognises and values employees in thebeliefthattheyarethedriversofbusinesssuccess.Asemployees are our greatest asset, we have indicatedour concern on staff well-being by ensuring properwork-life balance creating a conducive and healthyworking environment and allowing flexibility wherepossible.
We provide competitive working benefits to attractandretainemployeesandensuretheyfeelvaluedandsecure in their jobs. We appreciate employee talentand work to ensure they reach maximum potentialduringtheirtenurewiththeGroup.
49PrOVIdINg a Safe WOrkPlaCe09
eMPlOyee BeNefITS
PareNTal leaVe
Theattractivewagepackageiscomplementedbyothercompetitivebenefitsthatcontributetowardsbetterproductivityandperformance.
The Group strongly supports employees who arestartinganewfamilyorplanningtohavemorechildrenbyofferingthemparentalleave.Thisispremisedontheunderstanding thatnewparentsneed time towelcome
and bondwith the new addition to the family. FlexibleworkinghoursarealsograntedtoparentswithyoungerchildrenastheGroupunderstandstheneedtobalanceworkandstillcarefortheirdependents.
•Annual• Medical• Maternity• Paternity• Examination• Compassionate• Marriage• Childcare• Prolongedillness
• Pilgrimage•Specialmedicalleave
•Childadoptionleave
•Sharedparentalleave
• Staggeredworkinghours
•Schoolholidaysworkflexibility
•Careerbreaks/sabbaticals
•Extendedmaternityleave
•Employees’choiceofday-off
•Discretionarybonus•Companypensioncontribution•Seasonticketloanpolicy•Replacementleaveinlieuofdutyallowance(RLDA)
•Carallowance•Mileageclaim•Companycar•Companymobile•Linesanddataplans•Staffpurchasediscounts•Professionalmembershipannualsubscriptionfee
•Company-providedmeals
•Outpatientmedicalreimbursementandinsurancecoverage(GroupPersonalAccident,GroupHospitalisation&SurgicalandGroupTermLife)
•Dayoffforbirthday
•Fruitbasketonceaweekinoffice
•Familyday•Wellnessweek
Work leaves Medical/Insurance Coverage
OthersOvertimes/duty allowancesflexible Workarrangement
Male female
ECOWORLD INTERNATIONAL MALAYSIA 1 4
ECOWORLD INTERNATIONAL UK 1 1
ECOWORLD INTERNATIONAL AUSTRALIA 0 0
50 eCO WOrld INTerNaTIONal Berhad lSUSTAINABILITYREPORT2019
eMPlOyee eNgageMeNT PrOgraMMe
ANNUAL DINNEr
INCrEMENTALITy CAMPAIGN
PArA CoUNSELLING
Weengagewithouremployeestofosterrelationshipsand to create a positive working environment. TheEcoWorld Annual Dinner is an iconic feature ofthe EcoWorld culture with an overarching themedecided upon every year by the main organisingcommittee.Groupsofemployeescompete in termsof performances and dress competitions. Eachgroup selects performers who are given rigoroustrainingbyprofessionalchoreographersandtheatreprofessionalshiredbytheCompanytomouldthemintobonafideentertainers.Rehearsalsareconductedduringworkinghourssothatemployeesdonotfeeloverburdened. The judging criteria for our AnnualDinnercostumesandpropspromoteinnovationandsustainabilitywithpointsbeingawardedtothosewhoutiliserecyclablematerialscreatively.
We actively conduct engagement programmesthat our employees can participate in such asextracurricular activities that will build confidenceand discover latent skills in employees. Theirinvolvementintheseactivitiesalsohelpsbreakdowncommunication barriers within the team and boostthecollaborativespirit.
The Incrementality Campaign is a 12-month campaignaimed at encouraging employees to strengthenrelationshipswiththeirlovedonesandtocultivateself-care
habitsbymakingsmall,consistentandincrementaleffortstocultivateamentalityofself-loveandtogetherness.Thiscampaigncomprisesthreestagesasbelow.
Inanefforttoraisementalhealthawarenessamongstemployees and encourage them to open up, thePara Counselling programme involved selectedemployeesinleadershippositionswhounderwenta12-weekseriesofworkshops,counselling,coachingandmentoringtopicsinordertobecomethe“mentalfirst-aiders” or the go-to person whenever a fellowEcoWorld employee needs advice or guidancepertaining to mental health. Participants rangingfromtopmanagementtomiddlemanagementwerecertifiedasparacounsellorsandcoaches.
Paracounsellorswereguidedinusingthe‘Languagesof Appreciation’ to effectively communicateappreciation and encouragement to employeesor colleagues, to build healthier relationships withthe team, to create a more enjoyable workingenvironment and to improve mental wellness ofEcoWorld employees. This initiative also drivesour diversity and inclusion agenda by equippingpara counsellors as mental first aiders to addressdifferentneedsamongtheemployeessuchassingleparenthood, griefmanagement and other personaltrauma.
PrOVIdINg a Safe WOrkPlaCe
Self-reflectiontoliveapositivelifeanddiscoveragreaterconnectiontooneself
Spendingquality timewith familyto create lasting memories andbondingwithlovedones
Reaching out to old friends andrebuilding real connections andconversations
Reflect reunite reconnect
51PrOVIdINg a Safe WOrkPlaCe09
reTaININg TaleNTS
CaPaCITy BuIldINg
TheGroupiscommittedtowardsprovidingaconduciveworkplace environment for employees. We believepertinent benefits in tandem with a healthy workingenvironment are among criteria that determine a
company becoming employer of choice. As ours is acompetitiveindustry,wegladlyprovideopportunitiestoemployeestoenhancetheircareersbygainingrelevantexperience.
TheGroupiscommittedtowardsinvestingin developing employees’ skillsets andknowledge in the belief that this willcontribute to productivity and betterbusiness performance.Weprovide bothtechnical and soft skills training relevantto specific job functions to enhancecompetencies and provide exposure toemployees.
The Group provides both internal andexternaltrainingtoemployeesdependingon the nature of training needed. Ourtraining programmes are wide-rangingand cover both technical and non-technicalareas.
New hires (%) Turnover (%)
ECOWORLD INTERNATIONAL MALAYSIA 17.8 15.6
ECOWORLD INTERNATIONAL UK 37.3 27.1
ECOWORLD INTERNATIONAL AUSTRALIA 13.8 6.9
local Senior Management hired (%)
ECOWORLD INTERNATIONAL MALAYSIA 100
ECOWORLD INTERNATIONAL UK* 100
ECOWORLD INTERNATIONAL AUSTRALIA* 100
*Inclusive of permanent residents
52 eCO WOrld INTerNaTIONal Berhad lSUSTAINABILITYREPORT2019
ECOWORLD INTERNATIONAL MALAYSIA
•EcoWorldInternationalWelcomeProgramme•ManagingKPIandCompetency•EcoWorldWomen’sSummit2019,TheArtofHandlingComplaints•DigitalandSocialMediaMarketing•EcoWorldLeadershipDevelopmentProgramme(LeadersandManagersGroup)–LeadingBusiness,LeadingOthers,DesignThinking,LeadershipInsightSeries
•TheCoolerEarth:SustainabilitySummit•SustainableDevelopmentGoalsConference2019–People,Planet,ProfitforTheNextGeneration
•ParaCounsellingSkillsforLeaders•KeepingFitThroughHealthyFoodandLifestyleModification•ServiceandSalesExcellence•FindingsofSustainabilityPracticesandDisclosuresinAnnualReportsand/orSustainabilityReportsforFinancialYear2017
•BasicOccupationalFirstAid,CPRandAEDTraining•CorporateandPersonalLiabilitiesunderAnti-CorruptionLawsinMalaysia
ECOWORLD INTERNATIONAL UK
•GeneralDataProtectionRegulationforSeniorManagement•BigRocks:TheKeytoGettingtheMostImportantThingsDone•UKWomen’sSummit•WomenLeadingRealEstate•EcoWorldinaDigitalWorld–MakingEcoWorldaSustainableGlobalCompany•BisnowBuildtoRentOutlookandExpansion•FixedMindsetvsGrowthMindset•WorkplaceWell-being•StressAwarenessWebinar•DiversityandMentalHealth•DyslexiaAwareness•ManagingCareerConversations•ManagingKPIandCompetency•ConstructionPlanning•DigitalMeasuring•HousingandTheDraftLondonPlan•LondonRealEstateForum•RealEstateTaxSeminar•BalconyInnovationsandFireRegulations•HealthandSafetyPolicyandProcedures•EmergencyAwarenessandFireMarshallTraining•UrbanGreenDesignGroupEvent:Charrettes–BestPracticefor21stCenturyPlacemaking•ServiceExcellence•ServicefromHeart
ECOWORLD INTERNATIONAL AUSTRALIA
•MicrosoftProjects–ManagingProjects•InternationalProjectManagementDay2018Conference•PropertyDevelopmentIndustryDiplomaVIC•ModernProjectManagement–ManagingtheStart-up,SchedulingandBudgeting•DrivingGrowthandInvestmentinBuildtoRent•ConstructionInduction–PreparetoWorkSafelyintheConstructionIndustry•FirstAidTraining•StrategicMarketingPlanningCourse•SocialMediaandInternetMarketingEssentialsandAdvancedSocialMediaandStrategy
PrOVIdINg a Safe WOrkPlaCe
53PrOVIdINg a Safe WOrkPlaCe09
In FY2019, we recorded an average of 39, 21 and 22hours of training for EcoWorld International Malaysia,EcoWorld International UK and EcoWorld InternationalAustralia respectively. In terms of gender, maleemployees received more training than women as weemploymoremen.Intermsofemploymentcategory,ourmiddle management generally received more trainingcomparedtootheremploymentcategories.
EcoWorldInternationalMalaysia
EcoWorldInternational
UK
EcoWorldInternationalAustralia
39
21 22
aVerage TraININg hOurS
aVerage TraININg hOurS By geNder aVerage TraININg hOurS By eMPlOyMeNT CaTegOry
MenWomen
SeniorManagementExecutive
MiddleManagementNon-executive
eCOWOrld INTerNaTIONal
MalaySIa38
4140
23
26
51
eCOWOrld INTerNaTIONal
uk23.5
2422.5
23.7
27.3
eCOWOrld INTerNaTIONal
uk
eCOWOrld INTerNaTIONal
auSTralIa
16
27 16
23
24
eCOWOrld INTerNaTIONal
auSTralIa
eCOWOrld INTerNaTIONal
MalaySIa
54 eCO WOrld INTerNaTIONal Berhad lSUSTAINABILITYREPORT2019
Material Issues Mitigated:•CommunityDevelopment
key highlight
EcoWorldFoundation’sStudentsAidProgrammecontinuestosupportunderprivilegedchildrenalloverMalaysia
EcoWorldLondonhasdevelopeditsCSRStrategyFramework
EngagementofEcoWorldInternationalUKwithstudentsfromlocalschoolsandcolleges
EcoWorldInternationalAustraliaandEcoWorldInternationalMalaysiaparticipatedinbeachclean-upactivities
eNhaNCINg SOCIal deVelOPMeNT
55eNhaNCINg SOCIal deVelOPMeNT10
CONTrIBuTINg TO lOCal COMMuNITIeS
It is important for EcoWorld International to engagewith the community to strengthenour social networkand leave a positive legacy for the local communitywithin and around our development. To this end,weconstantlyworkonsocialprogrammessuchastheEcoWorldFoundationand thepartnershipwithBrentfordFCCommunitySportTrust.
EcoWorldLondonhasdevelopeditsownCSRStrategyFrameworktoenhancelivesincommunitiesintheareas
inwhichweoperateandintheprocessoffervolunteeringopportunities to employees. The strategy primarilyfocuses on school engagement covering areas likewell-being, employment, training programmes andenterprisesupport.Webelieveinnurturingstudentswhoare the future generation into catalysts for the creationof more liveable communities. EcoWorld London iscurrentlyactivelyengagingitsemployeesindevelopingactionplansforfocusareasthathavebeenidentified.
eCO WOrld fOuNdaTION
YOUTH EDUCATION AND DEVELOPMENT
Students Aid Programme
Children represent the future. In this respect, theEcoWorldFoundationwasestablishedon7thMay2014asaplatformfortheGrouptogivebacktothecommunityviaCSReffortsforchildrenofallages.Thefundamentalfocus of this foundation is youth education andknowledge as well as health and well-being. One ofthe programmes under the EcoWorld Foundation istheStudentsAidProgrammewhichprovidesfinancialassistance to underprivileged students from primaryup to tertiary levels of education. The intention is to
Education Awareness for orang Asli
EducationawarenessamongOrang Asli(indigenouspeople)in Malaysia is still below par due to inadequate learningtools, books and facilities at schools. The Foundation ispassionate and deeply committed to providing betteraccess to education for those in need, especially theOrang Asli community, by executing collaborativeprogrammes with Persatuan Kebajikan Suara Kanak-kanak Malaysia (“Suka”). SUKA is an NGO which aimsto ensure proper protection and treatment of children incrisis situations such as human trafficking and children indetention.
supportthemfinancially,assistinhelpingthemachievetheir full academic potential and improve their livingstandards.TheEcoWorldFoundationcurrently fundsapproximately 2,600 students in selected primaryschools, 300 students in selected high schools and42 students in tertiary education, 24 of whom havegraduated.Thisyear,EcoWorldFoundationconductedhome visits to the students under this programme intheKlangValleyareawithtotalvisitedhousesof1,148andinvolving318volunteers.
56 eCO WOrld INTerNaTIONal Berhad lSUSTAINABILITYREPORT2019
eNhaNCINg SOCIal deVelOPMeNT
As part of this initiative, Eco World Foundationdeveloped teaching tools for preschool children fromthe Orang Asli community, with the aim of creatingeducational opportunities, especially in remote areas.The programme involved 10Orang Asli preschools intheremotevillagesofRompin,PahangandGuaMusang,Kelantan.Theteachingtoolswerepreparedforthecoresubjects of BahasaMalaysia, English andMathematics,wherebyfiveitemswereprovidedforeachsubjectfor10preschools.Atotalof42staffwereinvolvedinpreparing150 handmade teaching tools. The programme alsoincluded a book donation campaign supported byEcoWorldstaff,whodonated theirprelovedbooks thatwere still ingood condition.A total of fiveboxeswerecollectedanddeliveredtotheOrang Aslicommunitybytheir partner SUKA, which continuously helps them toimproveeducationawarenessandencourages them tobuildtheirownpreschools.
EcoWorldFoundationcontributedRM125,700inFY2019fortheEmpower2Teachprogrammewhichisutilisedfor:
1. A monthly allowance for teachers and assistantteachersandschoolexpensesforfourOrang Aslipre-schoolersinGuaMusang,Kelantan,whichamountedtoRM67,200
2. Sponsorship for the printing of syllabus and schoolmaterialsfor2020for10preschoolswhichamountedtoRM16,000
3. Sponsorship for teachers’ training for 2020 with 4sessions of training for 10 school teachers whichamountedtoRM18,500,and;
4. Sponsorship for themonthly supervision cost for 10preschoolsfor2020whichamountedtoRM24,000.
School Furniture Donation
EcoWorld Foundation continues to provide financialassistancetounderprivilegedstudentsandhashelped3,000primaryandsecondaryschoolstudentsfromallover Malaysia in places like Kuala Lumpur, Selangor,Perlis,Kedah,Penang,Pahang,Johor andSabah.EcoWorld Foundation recently donated RM36,000 toSMKPulauKetam in the formof school furnitureandfittings for the special needs class. Apart from basicitems for the school, the donations also includedsewingmachine, refrigerator, oven and other kitchenappliancesforuseasspecialstudents’learningtoolstoimprovetheiressentiallifeskills.
The Foundation continues to participate in youthdevelopment, especially involving students, with theaimofensuringa conducive learningenvironment inschool.Atotalof560setsofstudents’desksandchairsworthapproximatelyRM62,000wasdonatedtoSMJK
YokeKuan,inSekinchan,SJK(C)YakCheeandSJK(C)HanMinginPuchong,SJK(C)TamanRashnainKlang,SJK (C)YingWah in Kapar, and SJK (C)Yit Khwan inTanjungKarang.
The Foundation also adheres to stringent qualitycheckstoensuredurabilityof thedesksandchairs toensurethefurniturecanwithstandwearandtear.Sinceits’inception,theFoundationhasspentRM752,000onreplacingschoolfurniturewhichalsoincludescanteentablesandbenchesbesidesprovidingotherfacilities.
“ “The new equipment donated by the Eco World Foundation will greatly benefit the school’s special needs students and boost the school spirit
Tan Sri Lee Lam Thye, Chairman of Eco World Foundation
57eNhaNCINg SOCIal deVelOPMeNT10
Caring for Children with Special Needs
It is always the Eco World Foundation’saim to reach out to as many needyMalaysians as possible. Besides helpingtheOrang Asli,EcoWorldFoundationhasalsocontributedinhelpingspecialneedschildren with Eco World Foundationdonating to a few Program Pendidikan Khas Integrasi (PPKI) that provide thechildren with essential tools to helplearn living skills. The schools that havebenefitedfromtheEcoWorldFoundationare:
1.SMK Pulau Ketam – we donated arefrigerator, sewing machine, gasstove, baking oven, mixer, students’desk and chair and a computer andprinterthatcostatotalofRM36,000
2.SK Taman Kepong – we donatedstudents’ desks and chairs, bookshelves, threeunitsof computersandprinterswhichcostatotalofRM18,000
3.SMKYaacobLatif–wedonatedtwounitsofheavy-dutysteamirons,two units of big ironing boards, two units of foot bath chairs, 100unitsofmushroomplantingblocks,racksformushroomsblocks,steelcupboards,shoeracksandstudents’deskandchairwhichamountedtoRM20,000
4.KiwanisDownSyndrome–wedonatedteachingaids(motorskillsets)andwalkersforstudentswithlearningdifficulties,whichamountedtoRM8,100
rIVEr rESTorATIoN GoToNG royoNG MANGroVE SEEDLING PLANTING
The Eco World Foundation incollaboration with the GlobalEnvironment Centre conductedriver restoration activities whichincludes widening of stream,clearingofdebrisandriverwaterquality test, at the MNS site,Federal Hill, Kuala Lumpur. Thisprogrammewassupportedby42volunteers.
44 volunteers (in three batches)helped out in cleaning, plantseedlings, and soil composting,among others at theMNSUrbanCommunityForestNursery.
At Kuala Selangor Nature Park,30 volunteers from our Groupplanted 120 seedlings with theaim to enhance awareness levelon the importance of preservingmangrovesfortheecosystem.
NATURE CONSERVATION
Forthisyear,EcoWorldFoundationhasworkedcloselywith the Malaysian Nature Society (“MNS”) on nature
conservationefforts.Thiseffortwillcontinueinyear2020withvariousprojectsinthepipeline.
Volunteers worked hand-in-hand to clear the river area
Volunteers helped in clearing MNS Urban Community Forest Nursery area
Volunteers get their hands dirty in planting mangrove seedlings
58 eCO WOrld INTerNaTIONal Berhad lSUSTAINABILITYREPORT2019
eNhaNCINg SOCIal deVelOPMeNT
healTh aNd Well-BeINg
Befrienders KL Emotional Support Centre
Mental health is important at every stage of life, fromchildhood through and adolescence adulthood. TheBefriendersareknownastheonlyorganisationinMalaysiaprovidingemotionalsupporttopreventsuicides.Itoperatesaround-the-clock to provide support for emotionallyand mentally drained Malaysians regardless of age, raceand religion. Eco World Foundation has embraced theopportunity tooffer itssupport inconjunctionwithmentalhealtheducationandoutreachbyBefriendersKL.
Donationsweremade throughmake-overof thepremisesto create a more conducive environment for the staff,volunteers and visitors, especially during the counsellingsessions.
Eye Screening Programme
EcoWorldFoundationcollaboratedwiththeTunHusseinOnnNationalEyeHospital(“ThONeh”)anditsfoundationarm–THONEHFoundation- for two consecutive years to contribute and address the needs ofunderprivileged children, focusing on a programme to sponsor eyecheck-upsandspectaclesforstudentsinfiveschoolsintheKlangValley.This programme aims to raise awareness and reduce avoidable visionproblemsamongstprimaryschoolchildren.Theeyecheck-upsessionsinvolvedatotalof3,811studentsfromSKBukitKapar,SJK(C)YingWah,SJK(T)MethodistinKapar,SJK(C)ChungWah,andSJK(C)Ijok,backinMarchandidentified455studentswhoneededspectacleswith161beingunderprivilegedstudents.OurcontributionofRM20,000coversthecostofconductingthecheck-upsandfreespectacleswhichwerehandedoverataceremonyheldatSKBukitKaparon21June2019.
“
With the mounting stress in the workplace, compounded by financial difficulties and family pressures, depression and anxiety are increasingly prevalent in Malaysia society. The Befrienders work tirelessly round-the-clock to help Malaysians of all walks of life who are desperate and despairing. This is important work because every interaction could save lives. The Eco World Foundation is glad to be able to do its part in supporting the Malaysian mental health support system by providing a more conducive environment for mental health counselling and conversations to happen
Tan Sri Lee
“Eye health is often neglected due to financial difficulties and this may effect the lives of our young people in terms of education, daily tasks and even safety. With the help of THONEH, Eco World Foundation is glad to be able to do our part in providing basic optical care for underprivileged children
“
Tan Sri Lee
59eNhaNCINg SOCIal deVelOPMeNT10
eCOWOrld leaderShIP deVelOPMeNT PrOgraMMe
commitmentonvolunteerismandemphasizetheneedtocareforunderprivilegedmembersofsociety.
AmongCSRactivitiesexecutedbyouremployeesforthelocalcommunityare:
The EWLDP is a customised programme to identifypotential successors. One of the assignments requiredto be completedby participantswas the planning andexecution of CSR activities that can impact the localcommunitytoactivelyencourageEcoWorld’semployees’
activities Objectives Outcomes
Bringing Light and Hope to the Orang Asli Community
1. SupplyingsolarpowerandinstallinglightsinthehomesoftheOrang Aslicommunityviacollaborationwithasocialenterprise
2. Raisingfunds
1. Buildingasystemusingsolarpanels,charger,battery,powerinverter,switchesandlights
2. Organisingfundraisingandcharitysales
3. DonatingPre-lovedclothes,toysandcookingutensils
Gift of Sight 1. ToassesseyesightofthechildrenfromtheRumahAmanChildren’shome
2. Todonaterefurbishedglassestounderprivilegedchildren
1. Collectingoldorunusedglassesandrefurbishingthemfordonationtoorphanages
Team EcoWorld helped build solar lighting systems for the orang Asli community Team EcoWorld donated spectacles to underprivileged children from rumah Aman
EcoWorldInternationalacknowledgestheglobalconcernon coastal pollution and strives to contribute towardsminimising pollution. For FY2019, we participatedin beach clean-up activities organised by non-profitorganisation, MY Clean Beach to inculcate the habitof responsible waste management and to enhanceknowledgeoncoastalandoceanecosystemswhichareaffected by irresponsible littering at coastal areas. Wecollectedtrashfromthecoastalareasandweighedthemtokeeptrackoftheamountoftrashcollected.
eCOWOrld INTerNaTIONal MalaySIa CSr PrOgraMMeS
BeaCh CleaN-uP
Pantai remis
11 staff volunteered for this
programmeKualaSelangor
60 eCO WOrld INTerNaTIONal Berhad lSUSTAINABILITYREPORT2019
eNhaNCINg SOCIal deVelOPMeNT
Plastic bottlese
141.9kg
glass bottlese
38.2kg
Metal tins
18.6kg
Plastic Straws
2.2kg
Cigarette butts
2.0kg
Non-recyclable waste
921.7kg
SITe VISITS By COllege STudeNTS
eCOWOrld INTerNaTIONal uk CSr PrOgraMMeS
InMay2019,theNantlyHouseprojectsawthearrivalof16studentsfromWestThamesCollegeforasitevisittolearnabouttherolesandresponsibilitiesofthoseworkingatprojectsitesandtheprocessesinvolved. The students visited show units, communicated withoperations personnel about the techniques and skills required toworkonsiteandattendedaworkshopforaninsightintotherangeofrolesintheDevelopmentandConstructionindustries.Afewhavebeenapproachedtoundertakeaweek-longworkplacementonsiteforahands-onexperience.
Similarly, Verdo-Kew Bridge Development welcomed 12 studentsfromIsleworthandSyonSecondarySchoolforanexclusivetourofthemarketingsuitewheretheylistenedtostaffexplainingtheirrolesandresponsibilities.Eachstaffmembergavethestudentsaninsightinto thetopic ‘TheDay in theLifeOf’whichthey found invaluablebesidesansweringquestionsontheconstructionindustry.
Students’ feedback toour initiativehasbeenpositive, a response that highlights the factthatEcoWorldLondonismakingadifferenceintheirperceptionoftheindustryandcareeropportunitiesavailabletherein.
61eNhaNCINg SOCIal deVelOPMeNT10
ParTICIPaTION IN Career faIrS aNd delIVerINg Career TalkS
WOrk PlaCeMeNT
eNgageMeNT WITh SChOOlS
EcoWorld London participated in multiple career fairsand talks togive insight to studentson thewide rangeof opportunities and topromote awide rangeof roleswithintheindustry.•LamptonCareersFair•CareerseventatVictoriaheadquarters
MillbrookParkhad2studentsfromCopthallSchoolandStJamesschool inBarnetrespectivelybasedinthesiteoffice to gain work experience. We received positivefeedback from both students. Both the Nantly Houseand Verdo-Kew Bridge Development projects hosted9studentsonworkplacement fromIsleworthandSyonSchool, Richmond and West Thames Colleges. The
To date, we have engaged with nearly 1,500 schoolstudentsand in theprocessshared informationrelatingtohealthandsafety,mockinterviewsandcareertalks.Themainpurposebehindtheengagementprogrammeisthecreation of awareness about the nature of EcoWorld’s
We also engage with multiple schools in our area ofoperations such as Culloden School, Rosary CatholicPrimary School, Spring West Academy, Space Studio,
Allen Edwards Primary SchoolThe Reading Buddies project saw staff volunteering to provide supportive reading sessions, mentoringschoolcouncilrepresentativesinpresentationsanddecision-makingskillsandaspotoflightgardening.
Green Dragon School – Grand Garden DesignThereispotentialtoadoptthisinitiativeinconnectionwiththeVerdo-KewBridgeDevelopmentsiteproject.Thisisbeingseenasaphasedinitiativeoveranumberofyearswithhelpprovidedtoseekcharitablefundingfromanumberofsourcesandassistanceinrejuvenatingthevastplotoflandtheschooloccupies.Phase1willseeEcoWorldinvestinginrejuvenatingaHerbGardenwithstaffvolunteeringtimetoworkontheproject.
•BarkingWharfcareersevent(collaborationwithMidgard)
•CareersTalkatCopthallSchool•ConstructionCareersFair(collaborationwithWilmottDixon)
•CurricularVitaeworkshopatBowSecondarySchool
Peoples Team also recruited 3 students on placementwhere they spent several days learning about variousteams’ responsibilities on both sites and in the office.EcoWorld London’s relationship and engagement withschoolsisincreasingwithdevelopinglong-termworkingrelationshipsdevelopinginthissector.
constructionactivitiesneartheirschoolsandthephysicalplacemaking.Wehighlighthealthandsafetyrisksduringtheprogrammebesidesaprofessionalcareerinthebuiltenvironment.Wearealsoexploringpotentialcommunityprojectswithschoolstofosterrelationshipswithstudents.
Schools Purpose Month of engagement
St Paul’s Church of England HealthandSafetyPresentation January2019
Lampton Boys School ‘BoysCanDoDay’MultipleEngagementSessions
June2019
The Rise School MockInterviews June2019
St Marks School CareersTalkandSpeedNetworking July2019
Lampton Girls School ‘GirlsCanDo’ July2019
Dormers Wells MockInterviews July2019
Heston Community School, Cranford School, BrentfordGirlsSchool,AllSaintsSchool,CopthallSchoolandBowSchool.
62 eCO WOrld INTerNaTIONal Berhad lSUSTAINABILITYREPORT2019
eNhaNCINg SOCIal deVelOPMeNT
fITNeSS BOOT CaMP IN aBerfeldy VIllage
On27April2019,EcoWorldLondonorganisedafitnessboot camp in Aberfeldy Village for residents. Theworkout at the residents’ gym as well as in the linearparkwhichrunsthelengthofAberfeldyVillagebrought
residents in the spirit of togetherness. Residents wererewardedwithcomplimentaryfruitsmoothieswithafunfitnesstwistwheretheyhadtotakeaspinonasmoothiebiketogeneratepowertoblendthehealthyconcoction.
Little Green Fingers at Verdo-Kew Bridge
EcoWorldLondoninvitedstudentsfromGreenDragonPrimarySchooltovisitthesiteoftheVerdo-KewBridgedevelopment in Brentford where they were given amasterclass ingardeningby theKingstonLandscapeGroup. More than 30 children, accompanied by
teachers and volunteers, were taught how to createandlookafteragarden.Thechildrenwerealsogivenanopportunity toplant the very first flowerbedsontheproject.
63eNhaNCINg SOCIal deVelOPMeNT10
Cycling for Better Health
EcoWorldInternational’scyclingteamtookpart intheBritishHeartFoundation’sLondontoBrightonBikeRide2019.Theteamhasbeenregisteredasanintermediate
dONaTIONS, VOluNTeerINg aNd CharITaBle INVOlVeMeNT
EcoWorldLondonattendedaWell-beingdayorganisedbyAgeUKinBarnet.8membersofthestaffvolunteeredtocarryoutpracticaltasksincludingsellingraffletickets,serving lunch to senior citizens, furniture removal andgeneralassistanceontheday.Staffhavealsomanagedworkplacementsandattendedseveralcareereventsatschoolsandmockinterviewsessionswhichcontributedtotheircommitmenttovolunteerism.
In June 2019, a tragedy occurred within the boroughof Barking and Dagenham when a fire engulfed anddestroyed 20 flats. Yet again, EcoWorld London and
their contractors showed their generosity by donatinghundreds of pounds worth of goods to those in need.Therewerenofatalitiesbutresidentswerelefthomelessandwithoutbelongings.
15 employees volunteered to assist the Local OctaviaFoundationCharity(ChiswickHighStreet) toraisefundsfor those affected by unemployment, ill health, socialisolation and low income in Central andWest London.Thisengagementishelpingbuildstronger,happierandhealthierrelationshipswithinthecommunities.
groupwiththecostof£45 inwhichthemoneygoestotheBritishHealthFoundationtowardsfundingtheirlifesavingresearchintoheartandcirculatorydiseases.
eCOWOrld INTerNaTIONal auSTralIa CSr PrOgraMMeS
On 26 May 2019, a team of 5 from our Melbourne office attended the Yarra River Blitz organised by the YarraRiverkeeperAssociationandsupportedbyMelbourneWaterandtheCleanWaterGroup.Thiswasaday-longriverclean-upprogrammeinvolvingvolunteersremovingrubbishfromtheriverandalongitsbanks.Theprogrammesawthesuccessfulcollectionofcollected126kgoftrashconsistingwastetypesasdetailedbelow.
Quantity
yarra river
5 staff volunteered for this programme
Plastic bottles
331
Plastic lids
343
Cigarette butts
441
Plastic film remnants
332
64 eCO WOrld INTerNaTIONal Berhad lSUSTAINABILITYREPORT2019
grI CONTeNT INdex
grI 102: geNeral dISClOSureS
dISClOSure deSCrIPTION Page refereNCe
Organisational Profile
102-1 Nameoftheorganisation 2
102-3 Locationoftheheadquarters 3
102-4 Locationofoperations 3
Strategy
102-14 Statementfromseniordecision-maker 5-6
ethics and Integrity
102-16 Values,principles,standards,andnormsofbehaviour 23-25
102-17 Mechanismsforadviceandconcernsaboutethics 24
governance
102-18 Governancestructure 13-14
Stakeholder engagement
102-40 Listofstakeholdergroups 15
102-42 Identifyingandselectingstakeholders 15
102-43 Approachtostakeholderengagement 16-17
102-44 Keytopicsandconcernraised 19
reporting Practice
102-47 Listofmaterialtopics 20-21
102-50 Reportingperiod 3
102-53 Contactpointforquestionsregardingthereport 3
102-55 GRIcontentindex 64-65
grI 200: eCONOMIC
dISClOSure deSCrIPTION Page refereNCe
Indirect economic Impacts
203-1 Infrastructureinvestmentsandservicessupported 31-32
Procurement Practices
204-1 Proportionofspendingonlocalsuppliers 34
65grI CONTeNT INdex11
grI 300: eNVIrONMeNTal
dISClOSure deSCrIPTION Page refereNCe
energy
302-3 Energyintensity 37
302-4 Reductionofenergyconsumption 37
Effluents and Waste
306-2 Wastebytypeanddisposalmethod 41-44
Water and Effluents
303-5 Waterconsumption 44
environmental Compliance
307-1 Non-compliancewithenvironmentallawsandregulations 27-28
grI 400: SOCIal
dISClOSure deSCrIPTION Page refereNCe
employment
401-1 Newemployeehiresandemployeeturnover 51
401-2 Benefitsprovidedtofull-timeemployeesthatarenotprovidedtotemporaryorpart-timeemployees 49
401-3 Parentalleave 49
Occupational health and Safety
403-1 Occupationalhealthandsafetymanagementsystem 46
403-9 Work-relatedinjuries 46
Training and education
404-1 Averagehoursoftrainingperyearperemployee 53
404-2 Programmesforupgradingemployeeskillsandtransitionassistanceprogrammes 51-53
diversity and equal Opportunity
405-1 Diversityofgovernancebodiesandemployees 47-48
local Communities
413-1 Operationswithlocalcommunityengagement,impactassessments,anddevelopmentprogrammes 55-63
Socioeconomic Compliance
419-1 Non-compliancewithlawsandregulationsinthesocialandeconomicarea 27-28
Eco World International Berhad
(201301030020 (1059850-A))S
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Eco World International Berhad (201301030020 (1059850-A))
Suite 59, Setia Avenue, No. 2, Jalan Setia Prima S U13/S, Setia Alam, Seksyen U13, 40170 Shah Alam,
Selangor Darul Ehsan, Malaysia
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