Download - Driving Digital Change
Driving digital change.
Emerging technologies in education #EdTech
How to transform your organisation?
Key drivers for digital change in Education!
Are you ready?Will your organisation ever by ready?
Great uncertainty –we can't predict the future
Talent crisis – talent is under utilized in organisations
No guarantees – the true value of a diploma or degree
Gap academic and corporate world – how can we bridge that gap?
We educate for jobs that don't exist – 21st century skills
Flexible workforce – rise of the free agent nation
Can we handle speed of change – including digital diversity and maturity
Sharing economy – we need to build a sustainable future
Contrast
90% of all work is drudge workWorking with the same old gangWell defined organizational bordersProducts last for yearsTechnology helps link parts of the organizationWe are proud of being close to our customerWe sell rigorously engineered "great product" Procedure centricPassive: performs tasks as requested"Silos & Stovepipes"Product or ServiceIt worksI'm glad I bought itSatisfied customerAgrees with your wallet You get what you pay for
Microprocessors do most drudge workConstantly expanding one's network of teammatesShifting organizational alliancesProducts last for weeksThe network is the organizationWe are proudly "at one" with our customerWe sell information-enabled "awesome experiences"Client centricActive: creates WOW projects as inspiredOne seamless enterpriseExperienceIt leaves an indelible memoryI want more!Member of the ClubAgrees with your psycheYou are surprised and delighted at every turn
WAS IS
Source: Tom Peters, The PSF Solution
Customer is in control!
The road to the heart of your students!
Power shift
Does your organisation believe this?
Emerging technologies a catalyst for change
Data Analytics & Information Management will drive personalization
Emerging technologies a catalyst for change
Wearable Technologies & Internet of Things will support greater mobility
Emerging technologies a catalyst for change
Augmented Reality & Ambient Intelligence will provide a richer experience
Emerging technologies a catalyst for change
Screens are everywhere and support greater flexibility
Emerging technologies a catalyst for change
Robotics & 3D will help to automate and drive a future based on creativity, improvisation and experimentation
Emerging technologies a catalyst for change
Network era shift
RoutineStandardized work
Non-routineCustomized work
Industrial Market
Economy
CreativeNetworkEconomy
LabourComplianceDilligence
Intelligence
Replaced by automation
Enhanced by connectivity
TalentCuriosityCreativityEmpathy
1975 1995 2015
Source: Harold Jarche – jarche.com
1. Increasing the number of higher education graduates
2. Improving the quality and relevance of teaching and learning;
3. Promoting mobility of students and staff and cross-border cooperation;
4. Strengthening the "knowledge triangle", linking education, research, and innovation;
5. Creating effective governance and funding mechanisms for higher education.
European Union modernization agenda for Higher Education:
Differentiate & create true value or die!
In the new world value add comes from the quality of the experience provided.
Think beyond classroom solutions provide memorable experiences.
Digital Change & Emerging Technologies will fuel and enhance the student journey and experience.
This enhanced experience will provide extra and greater value and drive impact for students.
It all starts with Purpose & Promise...
1
2
3
Where to start?
Can you deliver on your promise?
How do they feel
as a result?
How do we enable
students to do
more?
What do we enable students
to do more?
Massive Transformative Purpose (MTP)* & Promise of the organisation
Deliver on your promise to students!
What value can you offer to students?
* Source: Yuri van Geest, Exponential Organisations - Singularity University
Blended value
Maximize the total value creation potential
Value
Environment
EconomicSocial
Source: blended value framework, Jed Emerson
What is the added value that you provide? How can this help to enhance the student experience?Which role will emerging technologies play?
Key question(s)
Do you understand Digital Maturity of your organisation?
Digital Maturity Model
1
23
4Massive
DisruptorJourneyMapping
ThinkExperience
Value Creation
Understand massive disrupter (technology) and determine
how this will impact the experience and the value
created in the journey
Understand your organization’s
digital maturity
Build growth model for change
Develop your transformation roadmap.
Digital Maturity Dimensions
How do you run your organisation?
How do you engage with students, parents, community & companies?
What role is technology playing?
How does this affect your organisational culture and does this require change?
Organisation maturity model
Organised in a hierarchy
Organised in cells & networks
Focus is cost savings
Focus is impact & value creation
Fix it, & driveincremental change
Redefine, & drive exponential change
Micro management - Top down
Macro management – Bottom up
There is no right or wrong. Please determine where you are. On the organisation maturity scale: where is your current focus of activities?
Closed & Protective
Open, & complete transparency
Technology maturity modelThere is no right or wrong. Please determine where you are. Using the SMAR model: where is your current focus of activities?
SUBSTITUTIONTechnology acts as a direct tool substitute, with no functional change
AUGMENTATIONTechnology acts as a direct tool substitute, with functional
improvements
MODIFICATIONTechnology allows for significant task redesign
REDEFINITIONTechnology allows for the creation og new tasks, previously
inconceivable
Enha
ncem
ent
Transformation
Source: The SAMR Model Ruben Puentedura Maine Department of Education.This model is since enhanced with other models such as Blooms Taxonomy and others
Engagement maturity modelThere is no right or wrong. Please determine where you are. On the engagement maturity scale: where is your current focus of activities?
Top down – know it all
Partnership & Co-creation
Planning & Thinking
Doing, Feedback & Reflection
Passive Consumption
Active Participation
Push a standard method or currciculum
Reciprocation & Personal Experience
Controlling & Task Driven
Participating & Empowerment
Culture maturity modelThere is no right or wrong. Please determine where you are. On the culture maturity scale: where is your current focus of activities?
Fixed Mindset Growth Mindset
View setbacks as a reason to give up
View setbacks as challenges to overcome
Directive & Strong hierarchy
Self direction & Ownership
Stick to what I know
Curiosity & Experimentation
Failure is the limit of our abilities
Failure is an opportunity to grow
Play defense Play offense
Success of others is seen as a threat
Succes of others is a inspiration
Growth model for change
Redefine & Reinvent
Fix the isssue
Incremental
Finite initiative & project
1. The idea, we understand what we need to change: cultivate, discover and identify
2. The start, just do it: configure, set up, fall on and develop3. The impact, validation: reflection, feedback and learn. Celebrate
(quick) wins & determine next steps
Measure & Manage Tra
ctionShift frame of reference
Exponential
Driven by Tactics Driven by Strategy
Adaptive & FluidOrganisation
Transformation roadmap
CRAWLListen, monitor and start with small experiments. Establish the infrastructure for change.
Manage execution, activity & traction
WALKLeveraging platforms, bolder experiments, organizing feedback & validation, creating ambassadors
From informal to fomalized approach
RUNEngagement with students, teachers & companies. Connecting ambassadors and sharing best practices.
Strategic level of maturity
FLYScale, integrate & systematize the new approach. Redefine all processess including learning & personal development
Adaptive organisation
Learning to fly
Measure & manage traction
Experiments Ambassadors Concepts
Create activities to grow these important ingredients of digital change
Feedback
Grow and scale to build a strong transformation infrastructure
Role of the teacher is changing
What is their added value and their talents? Make sure as an organization you utilize and maximize talents in your organisation.
• Mentor & Coach• Resource Provider• Designer• Curriculum Specialist• Movie Director • DJ• Researcher• Data Manager• Social Media Specialist
(blogger/vlogger)
Involve teachers early onDevelop added value together
1. Memorable Experience• Story• Vision• Word of mouth• Connect
2. Create Ambassadors• Early adopters• Game changers• Patriots• Most critical people• Unusual Suspects
3. Establish a journey• Explore together• Opportunity
mapping• Roadmap creation• Visualization
4. Breakthrough• Small steps & Priorities• Quick Win• Celebrate wins
5. Learn & Grow• Feedback• Next steps• Reflection• Curiosity• Sharing
ADDEDVALUE
TEACHER
CREATE
OPTIMIZE
MAXIMIZE
So it’s not about replacing people or teachers!
It’s really about deepening the engagement that teachers and other people in school have with students.
Key success factor for deepening the engagement with students is maximizing the empathic potential of your complete organisation.
1. Cultivate curiosity about strangers. Nurturing curiosity.2. Challenge prejudices and discover commonalities3. Try another person’s life. Experiential empathy. 4. Listen hard and open up. Practice the art of
conversation.5. Inspire mass action and social change in or outside your
organisation.6. Develop an ambitious imagination – Schools,
universities everyone in education should be ambitious with their empathic thinking.
Source: the six habits of highly empathic people, Roman Krznaric
Focus on outrospection and practise hostmanship
Change is ultimately an individual choice
Let us be the change we want to see in the world
Ghandi
Change
Vision & PurposeDesire & Curiosity
Connections & NetworkAmplify & Reinforce
Learn & Redefine
Driving change in your organisation is all about:
Understand what might be not just what currently is
Automation, robotics and software will do some of our work.
Teachers will continue to make a difference. Now and in the future.
If they offer value that cannot or is hard to automate and digitize.
Skills & traits such as empathy, authenticity, creativity, improvisation, critical thinking, emotions are critical.
Are you driving change? Or are you driven by it?Lead change is the only option!
The future gets happened. Be a part of it.
In order for me to develop this Digital Change in Education Manifest I have used content and resources from various business, marketing, and education professionals. I want to thank them for all the inspiration. This is the list of resources that I used: Mahan Khalsa, Let's get real or let's not play The Cluetrain ManifestoThomas Friedman, The world is flatTom Peters, Re-imagineTom Peters, The Professional Services Firm (PSF)Harold Jarche, The Network EraYuri van Geest, Exponential Organisations - Singularity UniversityJed Emerson, Blended Value FrameworkRuben Puentedura, The SAMR ModelEric Ries, The Lean StartupBrian Solis, The End of Business As UsualAlexander Osterwalder, Business Model Generation & Value Proposition DesignGerd Leonhard, Digital Transformation: are you ready for exponential change?Roman Krznaric, The Six Habits of highly empathic peopleJan Gunnarsson, Hostmanship – the art of making people feel welcome
Please contact me if you would like to continue the discussion:
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