Grand River Transit
Driver Management & Safety System Project
May 28th, 2013
ITS Canada ACGM
8:30am
Safety System Project
Agenda
• Background
• Region of Waterloo / GRT
• DMSS Project Initiation
• DMSS System Components
Grand River Transit – Driver Management & Safety System Project
• DMSS System Components
• Next Steps
Region of Waterloo
• Population of over
500,000
– Expected to reach
729,000 by 2031
• Well known for being
Grand River Transit – Driver Management & Safety System Project
• Well known for being
both a centre for
advanced
manufacturing and
technical innovation
Grand River Transit
• Operated by Region of Waterloo since 2000
• Amalgamation of Kitchener and Cambridge
Transit Services
• Current fleet about 240 vehicles
• Approximately 2700 bus stops on 60+ routes
Grand River Transit – Driver Management & Safety System Project
• Approximately 2700 bus stops on 60+ routes
GRT Facts
GRT 2000 GRT 2011 GRT 2014
Grand River Transit – Driver Management & Safety System Project
GRT 2000
• 9.4 million riders
• 330,000 service hours
• 140 buses
GRT 2011
• 19.7 million riders
• 550,000 service hours
• 238 buses
GRT 2014
• 23.3 million riders
• 680,000 service hours
• 252 buses
GRT Facts
� 2012 Ridership: 21.3 million
– 8% increase over 2011
– More than double 1999 ridership of 9.4
million
Grand River Transit – Driver Management & Safety System Project
– Over 90,000 daily boardings in peak months
– Fleet size: 235 (increased from 140 in 2000)
� 635,000 annual hours of service
� Passenger revenue $26 million
� 46 boardings/ hour
Transit Ridership & Investment
15.0
17.0
19.0
21.0
450,000
500,000
550,000
600,000
650,000
Rid
ers
hip
(m
illi
on
s)
Po
pu
lati
on
or
Ho
urs
of
Se
rvic
e
Grand River Transit – Driver Management & Safety System Project
7.0
9.0
11.0
13.0
300,000
350,000
400,000
450,000
19
92
19
93
19
94
19
95
19
96
19
97
19
98
19
99
20
00
20
01
20
02
20
03
20
04
20
05
20
06
20
07
20
08
20
09
20
10
20
11
20
12
Rid
ers
hip
(m
illi
on
s)
Po
pu
lati
on
or
Ho
urs
of
Se
rvic
e
Service Area Population Revenue Hours Ridership
Project Background
• Threat Risk Vulnerability & Security Plan Study– LEA Consulting & Globe Risk International hired to conduct review,
assessment, and provide recommendations
– Final Report Completed 2009
– Recommendations included:
• Improved liaison and ongoing communication with Police, Fire
Grand River Transit – Driver Management & Safety System Project
• Improved liaison and ongoing communication with Police, Fire
and EMS
• Increased and improved CCTV surveillance coverage
• Increased level and training of security personnel
• Find and install a method of securing or immobilizing parked
buses
DMSS Project
• Transport Canada's Strategic Highway Infrastructure Program (SHIP)
– In coordination with LEA and GRT, proposal submitted end of
2009
• Proposal Objectives:
– Design / Deploy / Integrate a pilot deployment of a driver
management system (DMSS) compliant with the Canadian ITS management system (DMSS) compliant with the Canadian ITS
Architecture
– Improve driver management, tracking, and increase public
safety on the GRT fleet
– DMSS would also address recommendations to implement
method of securing the GRT fleet from unauthorized use
• Transport Canada Funding Approved in 2011
Grand River Transit – Driver Management & Safety System Project
DMSS Project
• Benefits:
– Improve mobility and transportation efficiency,
productivity, safety and security for passengers
– Increase operational and regulatory efficiencies for
system users and public agencies
– Improve data collection for more effective policy – Improve data collection for more effective policy
planning and operational management
Grand River Transit – Driver Management & Safety System Project
DMSS Vendor Selection
• Process Involved Transit Operations, Fleet, Planning and other Regional staff such as IT.
• Technical consultant support provided by LEA Consulting on DMSS Project
• RFP for supply and installation of DMSS released in Summer 2011Summer 2011
– Vendor selected in Fall 2011 (Digital Electric)
• DMSS Tested and Installed in 2012 on subset of GRT fleet
– Worked with bus manufacturer to ensure system
integration with vehicle systems
Grand River Transit – Driver Management & Safety System Project
Driver Management Safety
System FunctionsSystem Functions
DMSS Objectives
• Utilize proximity card based access control of GRT
vehicles, to allow for management and control of fleet
operation
• Enable vehicle transmission lock out to unauthorized
personnel through access control cards
• Allows driver to swipe access card to log into on-board • Allows driver to swipe access card to log into on-board
systems
• Allow vehicle to be left running in a locked state, but will
prevent the transmission from engaging
• Audit trail of DMSS and card validation
• Provide safety bypass feature to DMSS
Grand River Transit – Driver Management & Safety System Project
DMSS System Components
1) Vehicle Access Control (Front End)
• Vehicle transmission locking
• Proximity based access card log-
on system to enable unlocking
of transmission
Grand River Transit – Driver Management & Safety System Project
of transmission
• Vehicle Bypass mode
DMSS System Components
2) Driver Management (Back End)
• Access card administration / management
• Event logging
Grand River Transit – Driver Management & Safety System Project
Primary System Functionality
Transmission Locked
Card Swiped
Driver Seated
Grand River Transit – Driver Management & Safety System Project
Card Swiped
Driver Off SeatData
RecordedWiFi
Card Declined Card Accepted
Vehicle Movable
Transmission
Unlocked
DMSS
Server
Vehicle Access Control
Vehicle Transmission Lock
Locked Conditions:
� Initial startup
� Driver unseated for 6 seconds
Grand River Transit – Driver Management & Safety System Project
Unlocked Conditions:
� Valid card swipe
� Bypass switch enabled
Vehicle Access Control System
• Proximity Based Access Card System
� Incorporated with existing employee ID card
� Permission level set by management
� Supervisors, System Administrator, etc
Grand River Transit – Driver Management & Safety System Project
Vehicle Event Logging
• Captures Status Change for:
� Seat switch – Driver seated/unseated
� Card swipe – Valid card/invalid card
� Bus lock – Bus locked/unlocked
� Bypass – Bypass switch on/off
Grand River Transit – Driver Management & Safety System Project
� Bypass – Bypass switch on/off
� Controller Enclosure door – Open/Closed
Vehicle to Server Data Transfer
• Data transfer between each vehicle and central
system through WiFi
�Location in wash-bay area – common entrance area for vehicle
upon re-entry to depot
• Event logs downloaded from each vehicle
• Software updates and access control updates sent to vehicles
Grand River Transit – Driver Management & Safety System Project
• Software updates and access control updates sent to vehicles
Driver Management
Access Card Management
� Management have ability to grant and
remove DMSS access (via employee cards)
� Status of driver’s license by MTO used to
determine driver accessibility
Grand River Transit – Driver Management & Safety System Project
determine driver accessibility
Bus Event History:
� Access to historical data for each vehicle
with filtering capabilities
Lessons Learned
• Installing the DMSS on different bus builds (models and
years) became a challenge
• The coordination between DMSS and the existing facility
access control system was found to be beneficial
• The knowledge and experience gained from this project
will allow for possible future deployments of the DMSS will allow for possible future deployments of the DMSS
into other transit buses
Grand River Transit – Driver Management & Safety System Project
Next StepsNext Steps
Next Steps
• Deploy other access control restriction for vehicles
• Expansion of pilot DMSS from 26 to 52 buses in 2013
• Review potential & budget for fleet wide implementation
in 2014.
• Integration with other on-board systems
– CAD/AVL
– Mobile surveillance
– Farebox
Grand River Transit – Driver Management & Safety System Project
Project Participants
• Region of Waterloo / Grand River Transit
• LEA Consulting Ltd
• Transport Canada
• Digital Electric Inc.
Grand River Transit – Driver Management & Safety System Project
Questions?
• Thank You!
Neil Malcolm, MES, MCIP
Project Manager, Transportation Planning
Region of Waterloo / Grand River Transit
W: (519) 575-4027
C: (519) 897-0447
Grand River Transit – Driver Management & Safety System Project
C: (519) 897-0447
Nathaniel Lam, P.Eng
Electrical & Communication Systems Engineer
LEA Consulting Ltd.
625 Cochrane Drive, 9th Floor, Markham, ON, L3R 9R9
T: 905-470-0015, ext. 237 n F: 905-470-0030 n www.LEA.ca