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Dr. Mia Ridge @mia_out [email protected] SWIB, Bonn, November 2018https://commons.wikimedia.org/wiki/File:State_Library_of_Victoria_-_right_side.jpg by Diliff
Libraries and
their
communities:
from town halls
to mobile phones
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Outline
• Crowdsourcing: public engagement and productivity built on networked digital platforms
• Evolution or revolution? Let's look to the past
• Challenges for libraries in the age of digitality
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• Digital Curator, BL• 'Making Digital History:
the impact of digitality on public participation and scholarly practices in historical research'
• MSc in human-computer interaction: crowdsourcing games to improve object metadata to enhance museum collections
The ‘about me’ slide
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Digital curatorship: from pages to datasets
https://www.flickr.com/photos/nasacommons/9467783474https://www.flickr.com/photos/statelibraryqueensland/8808717962
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The British Library's mission
5
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Crowdsourcing our cultural heritage
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Crowdsourcing our cultural heritage
• Defining crowdsourcing
• Why is it needed?
• What does ‘success’ look like?
• Case study: In the Spotlight
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Asking the public to help with tasks that contribute to a shared, significant goal or research interest related to cultural heritage collections or knowledge.
The activities and/or goals should be inherently rewarding.
Crowdsourcing in cultural heritage
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Heritage crowdsourcing as volunteering
https://www.flickr.com/photos/statelibraryofnsw/4659373140
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...but convenient
https://www.flickr.com/photos/jdevaunphotography/8456110245/ by Jason Devaun
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...often 'microtasks' like transcribing or categorising
http://familysearch.org
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Why crowdsourcing in GLAMs?
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Deal with the giant backlog
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Fix the 'semantic gap', enhance discoverability
The V
irgin an
d C
hild
with
Ch
erub
im, B
ernard
ino
Fun
gai
Cherubim, putti, angels, or babies with wings?
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Access external specialist expertise
https://www.flickr.com/photos/usnationalarchives/6990188224/
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Create meaningful experiences with collections
https://www.flickr.com/photos/george_eastman_house/2987740474/
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Provide opportunities for learning
http
s://ww
w.flickr.co
m/p
ho
tos/w
wp
larchives/4
45
47
48
23
8/
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Defining success: productivity
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Defining success: reach
http://community.zooniverse.org/
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http://herbariaunited.org
Defining success: engagement
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A condition for success
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Understand motivations and barriers
'What could I write that others would want to see?''Could someone else delete my tags?'
'What if I do the wrong thing?'
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Motivations as design guidelines
https://www.flickr.com/photos/statensarkiver/8975684669
Altruistic motivations• helping to provide an accurate record of
local history
Intrinsic motivations• reading 18thC handwriting is an enjoyable
puzzle
Extrinsic motivations• an academic transcribing a quote from a
primary source
Why do people volunteer?
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Case study: In the Spotlight
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Playbills 'In the Spotlight'
Collection of over 230,000 printed sheets in 1,000 volumes
Minimal cataloguing: 'A collection of playbills from miscellaneous Plymouth theatres 1796-1882'
No information about individual playbills, performances, people
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Designing for productivity and engagementhttp://playbills.libcrowds.com/
@LibCrowds Newsletter: http://eepurl.com/btvBKT
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On not doing everything
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Learning from comments
• At the head of page is the title of the main work performed - "The Haunted Tower." The boxed title is for the ballet "Don Juan" which follows "The Haunted Tower."
• "Merchant of Venice" followed by "Lovers' Quarrels."• This feels as though it should be 'The POOR SOLDIER' rather than
just 'POOR SOLDIER'• 'The' should also be highlighted as part of this title• Title of musical farce not outlined, so cannot transcribe it.• This play is not the same date as the main plays of the bill.• This play is also not the same date as the main plays of the bill.• The Death of Gen. Wolfe is a ballet, not a play.• Is this a reference to the 'Flitch of Bacon custom' in Essex?• forthcoming, not main item on playbill• not sure if 'The Tragedy of' is the genre or part of the title
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Amplifying voices
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Participant stories
Outreach
https://www.flickr.com/photos/fylkesarkiv/4545523352
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Responding to user requests
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From town halls to mobile phones?
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1849: Joseph Henry's Meteorological Project
"Secretary Henry Posts Daily Weather Map in Smithsonian Building, 1858," by Louise Rochon Hoover, 1933. Smithsonian Institution Archives https://siarchives.si.edu/blog/smithsonian-crowdsourcing-1849
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1879: 'A thousand readers are wanted, and confidently asked for'
Edith Thompson slip, https://public.oed.com
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2018: #WordsWhereYouAre
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http://blog.oxforddictionaries.com/2013/02/james-murray/
James Murray, editor, OED, with contributor slips
Technology helps, but ultimately crowdsourcing is all about people
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Libraries have (nearly) always been by and for 'the people'
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Circulating and subscription libraries: 'created by and for communities'
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Challenges for libraries in the age of digitality
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What support do staff need?https://www.flickr.com/photos/stockholmtransportmuseum_commons/8744070574
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http://www.npr.org/sections/money/2015/05/21/408234543/will-your-job-be-done-by-a-machine
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https://blog.nationalarchives.gov.uk/blog/making-connections-tracing-people-collection/
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PCF Image Recognition
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'Open data' needs people