Transcript
Page 1: Digital Futures 2014 webinar

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Page 2: Digital Futures 2014 webinar

Digital Futures > marketing priorities > social media > industry challenges

Dominic TyerEditorial Director

PMGroup

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Page 3: Digital Futures 2014 webinar

Digital Futures > marketing priorities > social media > industry challenges

@PMLiVEcomwww.pmlive.com

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Page 4: Digital Futures 2014 webinar

Digital Futures > marketing priorities > social media > industry challenges

@PMLiVEcomwww.pmlive.com

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Page 5: Digital Futures 2014 webinar

“Honestly, I would say trying to do more with even less budget, with mixed results.

I also think we'll continue to see limited spending on traffic generation, limited

uptake of social and continued creation of apps for the sake of it.”

Digital Futures > marketing priorities > social media > industry challenges

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Page 6: Digital Futures 2014 webinar

“More positively, we'll see creation of significant, robust and enduring digital

strategies … whether these ever influence what happens on the ground

will be a different matter”

Digital Futures > marketing priorities > social media > industry challenges

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Page 7: Digital Futures 2014 webinar

Digital Futures > marketing priorities > social media > industry challenges

Q1: What areas of digital marketing would you like to make more use of in 2014?

1 Multi-channel marketing 1 Mobile (apps) 2 Healthcare professional networks 3 Closed loop marketing 4 Social media (use)

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Page 8: Digital Futures 2014 webinar

Digital Futures > marketing priorities > social media > industry challenges

Q1: What areas of digital marketing would you like to make more use of in 2014?

1 Multi-channel marketing 1 Mobile (apps) 2 Healthcare professional networks 3 Closed loop marketing 4 Social media (use) 5 E-details (tablet detailing) 6 Use of data 7 Websites (disease awareness) 8 Games/gamification 9 Social media (listening)

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Page 9: Digital Futures 2014 webinar

@PMLiVEcomwww.pmlive.com

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Q1: What areas of digital marketing would you like to make more use of in 2014?

1 Multi-channel marketing 1 Mobile (apps) 2 Healthcare professional networks 3 Closed loop marketing 4 Social media (use) 5 E-details (tablet detailing) 6 Use of data 7 Websites (disease awareness) 8 Games/gamification 9 Social media (listening) 10 Mobile (websites) 11 Websites (product) 12 Online search 13 Quantified self/self-tracking 14 Online advertising

Digital Futures > marketing priorities > social media > industry challenges

Page 10: Digital Futures 2014 webinar

Digital Futures > marketing priorities > social media > industry challenges

Q1: What areas of digital marketing would you like to make more use of in 2014?

1 Multi-channel marketing 1 Mobile (apps) 2 Healthcare professional networks 3 Closed loop marketing 4 Social media (use) 5 E-details (tablet detailing) 6 Use of data 7 Websites (disease awareness) 8 Games/gamification 9 Social media (listening) 10 Mobile (websites) 11 Websites (product) 12 Online search 13 Quantified self/self-tracking 14 Online advertising

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Q2: What areas of digital marketing would you like to make better use of in 2014?

1 Multi-channel marketing 2 E-details (tablet detailing) 2 Social media (use) 3 Mobile (apps) 4 Healthcare professional networks

Page 11: Digital Futures 2014 webinar

Digital Futures > marketing priorities > social media > industry challenges

Q1: What areas of digital marketing would you like to make more use of in 2014?

1 Multi-channel marketing 1 Mobile (apps) 2 Healthcare professional networks 3 Closed loop marketing 4 Social media (use) 5 E-details (tablet detailing) 6 Use of data 7 Websites (disease awareness) 8 Games/gamification 9 Social media (listening) 10 Mobile (websites) 11 Websites (product) 12 Online search 13 Quantified self/self-tracking 14 Online advertising

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Q2: What areas of digital marketing would you like to make better use of in 2014?

1 Multi-channel marketing 2 E-details (tablet detailing) 2 Social media (use) 3 Mobile (apps) 4 Healthcare professional networks 5 Closed loop marketing 6 Use of data 7 Websites (disease awareness) 8 Websites (product) 9 Social media (listening)

Page 12: Digital Futures 2014 webinar

Digital Futures > marketing priorities > social media > industry challenges

Q2: What areas of digital marketing would you like to make better use of in 2014?

1 Multi-channel marketing 2 E-details (tablet detailing) 2 Social media (use) 3 Mobile (apps) 4 Healthcare professional networks 5 Closed loop marketing 6 Use of data 7 Websites (disease awareness) 8 Websites (product) 9 Social media (listening) 10 Mobile (websites) 11 Online search 12 Games/gamification 13 Online advertising 15 Quantified self/self-tracking

Q1: What areas of digital marketing would you like to make more use of in 2014?

1 Multi-channel marketing 1 Mobile (apps) 2 Healthcare professional networks 3 Closed loop marketing 4 Social media (use) 5 E-details (tablet detailing) 6 Use of data 7 Websites (disease awareness) 8 Games/gamification 9 Social media (listening) 10 Mobile (websites) 11 Websites (product) 12 Online search 13 Quantified self/self-tracking 14 Online advertising

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Page 13: Digital Futures 2014 webinar

Digital Futures > marketing priorities > social media > industry challenges

@PMLiVEcomwww.pmlive.com

#pmlweb

Q3: What areas of digital marketing do you think your company will focus on in 2014?

1 Multi-channel marketing 1 E-details (tablet detailing) 2 Healthcare professional networks 3 Closed loop marketing 4 Mobile (apps)

Q2: What areas of digital marketing would you like to make better use of in 2014?

1 Multi-channel marketing 2 E-details (tablet detailing) 2 Social media (use) 3 Mobile (apps) 4 Healthcare professional networks 5 Closed loop marketing 6 Use of data 7 Websites (disease awareness) 8 Websites (product) 9 Social media (listening) 10 Mobile (websites) 11 Online search 12 Games/gamification 13 Online advertising 15 Quantified self/self-tracking

Q1: What areas of digital marketing would you like to make more use of in 2014?

1 Multi-channel marketing 1 Mobile (apps) 2 Healthcare professional networks 3 Closed loop marketing 4 Social media (use) 5 E-details (tablet detailing) 6 Use of data 7 Websites (disease awareness) 8 Games/gamification 9 Social media (listening) 10 Mobile (websites) 11 Websites (product) 12 Online search 13 Quantified self/self-tracking 14 Online advertising

Page 14: Digital Futures 2014 webinar

Digital Futures > marketing priorities > social media > industry challenges

@PMLiVEcomwww.pmlive.com

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Q3: What areas of digital marketing do you think your company will focus on in 2014?

1 Multi-channel marketing 1 E-details (tablet detailing) 2 Healthcare professional networks 3 Closed loop marketing 4 Mobile (apps) 5 Websites (disease awareness) 6 Social media (use) 7 Websites (product) 8 Use of data 9 Social media (listening) 9 Mobile (websites)

Q2: What areas of digital marketing would you like to make better use of in 2014?

1 Multi-channel marketing 2 E-details (tablet detailing) 2 Social media (use) 3 Mobile (apps) 4 Healthcare professional networks 5 Closed loop marketing 6 Use of data 7 Websites (disease awareness) 8 Websites (product) 9 Social media (listening) 10 Mobile (websites) 11 Online search 12 Games/gamification 13 Online advertising 15 Quantified self/self-tracking

Q1: What areas of digital marketing would you like to make more use of in 2014?

1 Multi-channel marketing 1 Mobile (apps) 2 Healthcare professional networks 3 Closed loop marketing 4 Social media (use) 5 E-details (tablet detailing) 6 Use of data 7 Websites (disease awareness) 8 Games/gamification 9 Social media (listening) 10 Mobile (websites) 11 Websites (product) 12 Online search 13 Quantified self/self-tracking 14 Online advertising

Page 15: Digital Futures 2014 webinar

Digital Futures > marketing priorities > social media > industry challenges

Q3: What areas of digital marketing do you think your company will focus on in 2014?

1 Multi-channel marketing 1 E-details (tablet detailing) 2 Healthcare professional networks 3 Closed loop marketing 4 Mobile (apps) 5 Websites (disease awareness) 6 Social media (use) 7 Websites (product) 8 Use of data 9 Social media (listening) 9 Mobile (websites) 10 Online advertising 11 Games/gamification 12 Quantified self/self-tracking

Q2: What areas of digital marketing would you like to make better use of in 2014?

1 Multi-channel marketing 2 E-details (tablet detailing) 2 Social media (use) 3 Mobile (apps) 4 Healthcare professional networks 5 Closed loop marketing 6 Use of data 7 Websites (disease awareness) 8 Websites (product) 9 Social media (listening) 10 Mobile (websites) 11 Online search 12 Games/gamification 13 Online advertising 15 Quantified self/self-tracking

Q1: What areas of digital marketing would you like to make more use of in 2014?

1 Multi-channel marketing 1 Mobile (apps) 2 Healthcare professional networks 3 Closed loop marketing 4 Social media (use) 5 E-details (tablet detailing) 6 Use of data 7 Websites (disease awareness) 8 Games/gamification 9 Social media (listening) 10 Mobile (websites) 11 Websites (product) 12 Online search 13 Quantified self/self-tracking 14 Online advertising

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Page 16: Digital Futures 2014 webinar

“Social media, but trying to understand how to gain real value

from it rather than just doing it because it's there”

Digital Futures > marketing priorities > social media > industry challenges

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Page 17: Digital Futures 2014 webinar

Digital Futures > marketing priorities > social media > industry challenges

@PMLiVEcomwww.pmlive.com

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Q4: Which social media channel do you expect to find most valuable in 2014?

1 Healthcare professional networks 2 Twitter 3 LinkedIn 4 Blogging 5 Facebook

Page 18: Digital Futures 2014 webinar

Digital Futures > marketing priorities > social media > industry challenges

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Q4: Which social media channel do you expect to find most valuable in 2014?

1 Healthcare professional networks 2 Twitter 3 LinkedIn 4 Blogging 5 Facebook 6 YouTube 7 Google+ 8 Pinterest 9 Instagram 9 Tumblr

Page 19: Digital Futures 2014 webinar

Digital Futures > marketing priorities > social media > industry challenges

Q4: Which social media channel do you expect to find most valuable in 2014?

1 Healthcare professional networks 2 Twitter 3 LinkedIn 4 Blogging 5 Facebook 6 YouTube 7 Google+ 8 Pinterest 9 Instagram 9 Tumblr 10 Vine 11 Flickr

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Page 20: Digital Futures 2014 webinar

Digital Futures > marketing priorities > social media > industry challenges

Q4: Which social media channel do you expect to find most valuable in 2014?

1 Healthcare professional networks 2 Twitter 3 LinkedIn 4 Blogging 5 Facebook 6 YouTube 7 Google+ 8 Pinterest 9 Instagram 9 Tumblr 10 Vine 11 Flickr

Q5: What will be the most important social media channels for your company to use in 2014?

1 Healthcare professional networks 2 Twitter 3 LinkedIn 4 Blogging 5 Facebook

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Page 21: Digital Futures 2014 webinar

Digital Futures > marketing priorities > social media > industry challenges

Q5: What will be the most important social media channels for your company to use in 2014?

1 Healthcare professional networks 2 Twitter 3 LinkedIn 4 Blogging 5 Facebook 6 YouTube 7 Google+ 8 Instagram 9 Tumblr 9 Flickr 11 Vine

Q4: Which social media channel do you expect to find most valuable in 2014?

1 Healthcare professional networks 2 Twitter 3 LinkedIn 4 Blogging 5 Facebook 6 YouTube 7 Google+ 8 Pinterest 9 Instagram 9 Tumblr 10 Vine 11 Flickr

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Page 22: Digital Futures 2014 webinar

Digital Futures > marketing priorities > social media > industry challenges

@PMLiVEcomwww.pmlive.com

#pmlweb

Page 23: Digital Futures 2014 webinar

Digital Futures > marketing priorities > social media > industry challenges

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#pmlweb

Page 24: Digital Futures 2014 webinar

“I hope this year’s trend will be integrating digital as part of overall brand strategy rather

than executing it in isolation, as it generally is now ”

Digital Futures > marketing priorities > social media > industry challenges

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Page 25: Digital Futures 2014 webinar

Digital Futures > marketing priorities > social media > industry challenges

Q6: What is the biggest challenge the industry will face with digital in 2014?

Unclear strategy 30.5%

Overly-restrictive external regulations 20.7% Gaining internal buy-in 17.2%

Working within internal rules 15.5%

Recruiting/retaining suitable staff 6.9%

Lack of budget 6.3%

Other 2.9%

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Page 26: Digital Futures 2014 webinar

Digital Futures > marketing priorities > social media > industry challenges

Q7: How do you expect your company's use of 'digital’ will compare to that of its peers in 2014

Better 54.6%

The same 33.2%

Worse 12.2%

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Page 27: Digital Futures 2014 webinar

“What would I like to make better use of in 2014? Anything that’s useful and not just digital

for the sake of being trendy”

Digital Futures > marketing priorities > social media > industry challenges

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Page 28: Digital Futures 2014 webinar

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